All Guesty Reviews
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Guesty Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.2
Value for money
4.2
Functionality
4.4
Pros
"All in one place - we use various features/addons from advanvced analytics to dynamic pricing and most recently the guesty shield program, which works effectively and gives us a piece of mind with each booking."
"Guesty gives us one central platform for almost everything: Airbnb / Booking.com / Expedia reservations, direct bookings, payments and cleaning schedules all sync into one calendar."
"Guesty has helped streamline daily operations, improve response speed, and reduce errors by centralizing bookings, guest communication, and team workflows. Once it’s properly set up, it runs smoothly and supports scalable growth."
Cons
"Even with the accounting modules set up, I'm unable to make changes to commission payments if we've struck undue deal with an agent, or even change the booking source at all after entering a reservation."
"Distribution was inconsistent, and channel integrations — particularly with VRBO — created syncing issues, listing discrepancies, and booking confusion that required constant manual correction."
"Payout reporting lacked clarity, and cleaning up the financial records after leaving the platform required substantial time and effort. When we attempted to cancel (after providing prior notice), billing continued."
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