Holiday Booking Software Software


 

Designed specifically for holiday rentals, i-Pro Software’s Holiday Booking Software is an online booking engine that helps property managers track leads and availability. Users can drive bookings directly through a custom-built website integrated with several payment providers, such as PayPal, SagePay or WorldPay.

This cloud-based system allows managers to access features such as a live availability calendar, a search function or outstanding balances in the system from any Internet-connected device. This software is modular, which means users can configure the system for their unique needs by choosing among lead management, booking management, CRM, marketing management, social media integration and more.

Clients who make a booking inquiry online or by phone can be tracked as they move toward a completed booking, and they can leave feedback or reviews following their stay. 

 

Holiday Booking Software - Website builder
 
  • Holiday Booking Software - Website builder
    Website builder
  • Holiday Booking Software - News widget
    News widget
  • Holiday Booking Software - Publishing dashboard
    Publishing dashboard
  • Holiday Booking Software - Blog integration
    Blog integration
  • Holiday Booking Software - Automatic updater
    Automatic updater
  • Holiday Booking Software - Booking software
    Booking software
Supported Operating System(s):
Web browser (OS agnostic)

10 Reviews of Holiday Booking Software

Showing 1-10 of 10

 

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Ariadne from Authentic Crete
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Two years of great experience in boosting sales and keeping everything in place!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Professional look for our website, excellent customer experience in online booking, easy to use back office and follow up of bookings, payments,emailing etc.

Pros

I pro is easy to use and has several features that other software in the villa rental business do not provide. The platform is always improving and the support is excellent ! The product ( villas) are presented in the most professional way to the customer as well as to the staff using it! In addition, the synchronization with Trip Advisor ( Holiday Lettings etc) is great help as it saves time in uploading properties twice ( or more times!) and calendars are responsive within seconds! The software is always improved following trends and needs of this constantly changing market!Thank you to the hard working team behind it!

Cons

There are many features, covering also villa operation management ( I.e cleaning, bills etc) which we do not need as we are simply booking agents. This might be reflect in pricing of the software which is a bit more expensive than the average in the market, but again, tailor made pricing can be discussed.

Review Source: Capterra
 

Scott from Your Dream Home

July 2017

July 2017

A reliable system which we can¿t knock.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We have been with iPro for a while and feel the booking system is great. There is an easy integration of the system with our own website and the platform keeps our reservations safe and secure. The platform is full proof in preventing errors and we trust the platform with our bookings.

The iPro booking system saves our business time through the automation of payment notifications and emails that are setup to send to guests. We are growing as a business and hope as we grow we will start using more of the advance features in the system.

Cons

We have no cons which we would like to leave about this product any issues we have raised directly with iPro.

Review Source: Capterra
 

Sara from Family Villas

July 2017

July 2017

Overall we are happy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We are happy using the system for our business we tend not to have any problems with it on a day to day basis. There are some improvements we would like but overall we are happy with the product.

Cons

When a software update is released, it tends to break but we find this is quickly resolved by the team.

Review Source: Capterra
 

Dale from Holidays Algarve

June 2017

June 2017

No complaints it does what it needs to

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

We use iPro's CMS for one of our website, in the first year we were supported in building the new site and other queries we have. The support team always get back to us with 24 hours when we have a ticket in the system. We have no complaints about the service so far. In the future we may need some work done but until this arises the website does what it needs to do for our business.

Cons

We thought more was include in the purchase of the website and our website visibility has not been as good as we first perceived.

Review Source: Capterra
 

Kate from Sol Rentals
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

We are more than happy to leave a review for I-Pro the platform is fantastic.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The features and functionality have helped boost our income and double bookings do not occur which gives us peace of mind.

Our staff are happy using the platform and feel the support team at I-Pro are friendly and approachable. We normally receive a fairly quick response which is comprehensive to resolve the support query. I am happy with the service and product as I have been with the customer rep for a number of years now.

Review Source: Capterra
 

Angie from Lets Unlimited
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Avoid at all costs - dishonest

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Invoiced up front. Data migration promised did not work, a lot of our office time trying to help. 12 months later system not working, kept delaying, promising. The system was not developed or tested when sold to us! Deluded if they think this is fit for purpose.
Have worked with other software for our businesses and IPRO is beyond horrendous.
Avoided our questions, never delivered.
Sadly my rep still thinks it is a working system. Very damaging to our business!

Pros

nothing - never worked

Cons

migration, accounts, booking process, support, promises that are not delivered

Advice to Others

Look at reviews, type in IPRO SOFTWARE as a lot of people are being caught. If only we had done this before signing up and paying 100% upfront
We have abandoned the software and they refused to refund at all stages despite it not working and being so delayed.

Review Source: Capterra
 

Vern from DreamBeaches Inc.
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Software far under Expectations and Promises

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We acquired a license of the I-Pro software in 2014 and went through a very bumpy introduction and painful learning process. Many functions were not easily to understand, some never worked, and some are still not available. The flexibility of the system has been oversold.
As each update created new problems and deleted paid for special additions, we asked I-Pro to freeze our version in order to avoid weeks of hassle to rebuild the software system.
The reliability of the software improved now.
The price tag of the system is relatively low. The start phase cost us many extra hours, did not meet the sold features in several areas, and the frequent system crashes are counterproductive to any business.

Pros

The basic concept of content management

Cons

Lack of reliability and system availability
Promised features do not work or not work as originally indicated
Limited selection on displaying values, using features, etc.

Advice to Others

It might be possible to use I-Pro with some properties (villa, condo), limited expectations, and located in the UK.

Review Source: Capterra

  Response: I-Pro Software, i-Pro Software

Date: January 2017

January 2017

 

Vern thank you for your feedback, we value your custom and are disappointed to here that you have experienced problems. The information you provided is very misleading as I-Pro focus on cottage agencies and villa agencies specialising in providing holiday accommodation to their customers. Our clients actually have in the region of 50 - 350 properties and we have in excess of 10,000 properties hosted using our software.

You only use our CMS platform, therefore you do not use our core product as you deal differently with the owners and provide an enquiry service. Whereas our programme is specifically for companies who manage the whole booking process.

In regards to your comment "You get what you pay for", I couldn't agree more and we have certainly learnt that the fees you paid 2 years ago are not viable or sustainable hence why we have increased our prices. We will be in contact directly to agree a suitable way forward.

 

Jenny from Rental Retreats
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Very happy so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Since making the business decision to choose iPro Software we have felt supported by the team. They have helped us with their industry knowledge to make changes to the company which will improve our growth and revenue. From the start to where we are now with the implementation, we have been guided through each stage.

We love the design of the new website, we feel the new look is on brand and professional. The design process at iPro Software has saved us money and time. It has allowed us to have unique content which is search engine friendly.

As we learn more about the CRM booking management system to integrate with our website, we are surprised how much functionality there is. We anticipate a 50% reduction in booking administration, a reduction in the reliance on 3rd party sites and a more professional image. We are delighted to be working with the team at iPro, to achieve our company goals when setting on this project.

Review Source: Capterra

  Response: I-Pro Software, i-Pro Software

Date: December 2016

December 2016

 

Thank you for your feedback and we are so pleased that you have enjoyed the onboarding process and can already see the benefits of the system.

The website looks great and I am sure you are going to have a great 2017

 

Jennifer from The London Agent

April 2016

April 2016

To be avoided

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Signed up with them in July 2015 - big mistake. They misrepresented what they are able to offer and it has cost me thousands of pounds and hours wasted waiting for them to get their act together.

Two of the main reasons that I signed with them was:
1. They said they could connect directly to my current pms and import our properties, bookings, etc directly. Turns out not the entire truth. In February 2016 they were still trying to perfect this.
2. Paid them to set up a special VAT calculation on rent. Their sales person said it would take one day to do. They only started working on it in Jan 2016 and is still not complete. But they are currently telling prospective clients that they can in fact offer this. More lies.

The entire process of working with them has been terrible because no one person oversees your change over and set up. I constantly have to follow up, repeat myself to different people, generally chase them to get things done and at the same time pay them to "manage" the project.

They know that their performance on our change over has been shoddy; they know we are not going to proceed any further with them - after 9 months trying to get started why would we. I've given them the opportunity to give us a refund and we can go our separate ways - even though they mis-sold their product from the very beginning. They have chosen to ignore my suggestion - another poor business ethic and typical of their ineptitude.

Review Source: Capterra

  Response: I-Pro Software, i-Pro Software

Date: January 2017

January 2017

 

Firstly I would like to apologise that this project did not go as planned. The integration with your PMS was done, however you have an advanced occupancy based nightly pricing structure. So we had to expand how the integration worked to bring through the prices correctly.

We pulled through over 500 units and we were happy with the results. The truth is you constantly changed your mind about the web design and we went through many revisions; which were not charged for and outside the original specification. We had developed the VAT rate calculation feature for you and this was working with bookings over 28 nights receiving a lower VAT rate.

However you wanted further development for free to showcase the rates / costs differently on the website. While this was possible it wasn¿t something we had done before. When you became a client we did not enter an agreement to develop the product to your specifications for free, nor to an unlimited number of revisions and requests.

 

Iain from Azure Holidays

April 2014

April 2014

Really pleased with our purchase of I-Pro, a great lead and booking management system

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have been using I-Pro for over 3 years and it has been a fantastic product which has continued to improve over the years, offering online booking a fantastic lead management system which helps to convert more opportunities to bookings. We have integrated with a number of the available channels and can honestly say it has reduced our workload tremendously. Very happy indeed!

Review Source: Capterra

  Response: I-Pro Software, i-Pro Software

Date: January 2017

January 2017

 

Thank you for your feedback and we are so pleased that our products have contributed positively to your business.