Hostfully Guidebooks

RATING:

4.8

(121)

About Hostfully Guidebooks

Guidebook Platform is a cloud-based content management solution designed to help businesses of all sizes in the travel industry provide local recommendations and property information to customers. Key features include custom greeting message, location tracking, remote access, categorization, and AI itinerary planner. Guidebook Platform lets businesses promote their brand by developing custom travel guides with company logos, colors, and tones. Voice messages can be created and broadcast through Amazon Echo or Google Home devices, allowing customers to access details about available accommodation. Guests can access the Guidebook Platform online via QR code/URL link and receive documents in PDF format through emails. Guidebook Platform offers integration with Google Ma...

Hostfully Guidebooks Pricing

https://www.hostfully.com/pricing/property-management/

Starting price: 

$9.99 per month

Free trial: 

Not Available

Free version: 

Available

White label solutions so you can better brand and promote your business to your guests.
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Hostfully Guidebooks Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Hostfully Guidebooks

1 - 5 of 121 Reviews

Ashley

Hospitality, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed November 2023

Perfect for Just Starting Out!

Joel

Hospitality, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2023

Perfect for our needs

We don’t think about it much, which is exactly why we like it! We made a guidebook, occasionally update it, and our guests can find all of the info they need for their stay. We have gotten several compliments on it from guests and no complaints!

PROS

Hostfully is an easy to use product, perfect for our need for a vacation rental guidebook. The interface is easy for guests to understand and access, and we can generate a simple link. We also like being able to create a PDF version to send directly to guests.

CONS

Updating guidebook recommendations is sometimes buggy and difficult. Especially when choosing photos, entries sometimes do not save correctly.

Reason for choosing Hostfully Guidebooks

It was clean, easy to understand, a good price, and catered directly to vacation rental owners like us. We saw some websites that ranked it as one of the best options, and after visiting the sites, we picked Hostfully.

Vendor Response

Thank you for your wonderful feedback, Joel! We're delighted to hear that Hostfully is perfect for your vacation rental guidebook needs and that the interface is easy for both you and your guests to understand and access. We're glad you appreciate the simplicity of generating a link and creating a PDF version to send directly to guests. We apologize for the inconvenience you've encountered with updating guidebook recommendations. We're thrilled that Hostfully has been a clean, easy-to-understand solution for you at a good price point. It's fantastic to hear that you've received compliments from guests and no complaints regarding the guidebook. Thank you once again for choosing Hostfully! :)

Replied May 2023

Salma

Hospitality, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2023

Digital Guidebooks Helpful for Vacation Rental

I like that it is an easy way to create and share house rules, check-in information, property specific info. This is all really important information that guests need to have, and even though we have a printed House Manual at the property, it is essential to have something digital. I like that it is an easy link to share with guests and they can access it from anywhere.

PROS

I like the way the digital guidebook is set up with "cards" for each category, and that it is easy to send to guests so that they can have all the important information in one place.

CONS

Not really. Overall the set up was pretty easy and straight forward.

Reason for choosing Hostfully Guidebooks

I chose Hostfully because it seemed easy to use, I appreciated the free option on the first listing and it was fairly easy to set up.

Vendor Response

Thank you for your positive feedback on Hostfully's digital guidebooks for vacation rentals, Salma! We're glad to hear that you appreciate the way the guidebook is set up with cards for each category and find it easy to send to guests, allowing them to have all the important information in one place. We're pleased to know that the overall setup process was straightforward and that you chose Hostfully because of its ease of use, the availability of a free option for the first listing, and the ease of creating and sharing house rules, check-in information, and property-specific details. We agree that having digital information is crucial for guests, and we're glad you find it convenient to share the guidebook link with guests, making it accessible from anywhere. Thank you for choosing Hostfully Guidebooks! :)

Replied May 2023

Sophia

Hospitality, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2023

Hostfully Guidebooks

PROS

Ease of use and very helpful for assisting guest

Ismael

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Hostfully Guidebooks the best option for your gests

Overall my experience has been very good and I think it is a very good option to digitize the guidebook of the apartment to make it easier to use and understand for the guest, besides being able to consult it beforehand in case there is any doubt or problem.

PROS

How easy it is to customize all the templates to meet your needs, Hostfully gives you the perfect structure and space to tailor the message to your guests in the way you see it fits.

CONS

I would like the market place area to be more thought out so that you can offer your own services. This can be done, but in terms of quality and product placemente, it is noticeable that the options that Hostfully brings for its commercial agreements are more careful and have more options to be more attractive to the guest.

Vendor Response

Thank you for your kind review of Hostfully Guidebooks, Ismael ! We are thrilled to hear that you find our platform easy to use and customize to meet your needs. We appreciate your feedback regarding the marketplace area, We are glad to hear that you have had a positive overall experience with Hostfully Guidebooks, and that our platform has helped to digitize your apartment guidebook and make it more accessible to your guests. Thank you for choosing Hostfully Guidebooks, and we look forward to continuing working with you! :)

Replied March 2023