---
title: "Hostfully Software Reviews, Demo & Pricing - 2026"
description: "Review of Hostfully Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/hotel-management/hostfully-property-management-platform-profile/"
page_type: "product"
language: "en"
---

[Home](https://www.softwareadvice.com/)

/

[Vacation Rental Software](https://www.softwareadvice.com/vacation-rental/)

/

Hostfully

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/hotel-management/hostfully-property-management-platform-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/hostfully-property-management-platform-profile/alternatives/)

# Hostfully Review

Custom quote 4 plans

Wondering if Hostfully is right for your organization?

Our Vacation Rental Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Hostfully

4.2

[(236)](https://www.softwareadvice.com/hotel-management/hostfully-property-management-platform-profile/reviews/)

FrontRunner 2026

Pricing

Pricing available upon request

### About Hostfully

Hostfully Property Management Platform is a cloud-based software that helps vacation rental businesses handle and automate bookings across multiple channels. It enables users to accept payments on a centralized platform by facilitating integration with Stripe and PayPal.

Hostfully Property Management Platform enables businesses to handle marketing campaigns, collect security deposits from clients and view the total number of bookings across specific dates. Other features include centralized calendar, contact database, expense management, reporting, team collaboration, instant messaging and more.

Hostfully Property Management Platform facilitates integration with various third-party applications including HomeAway, TripAdvisor, Holidu, Booking.com and more. Pricing is available on monthly or annual subscriptions and support is extended via chat, FAQs and other online measures.

Do you work for Hostfully? [Manage this product listing](https://www.g2.com/products/hostfully/claim_requests/new?auto=true)

Wondering if Hostfully is right for your organization?

Our Vacation Rental Software selection experts can help you in 15 minutes or less.

## Hostfully User Interface

## Popular Hostfully Alternatives

Main Product

Hostfully

4.2

[(236)](https://www.softwareadvice.com/hotel-management/hostfully-property-management-platform-profile/reviews/)

Ratings Breakdown

-   4.12Ease of use
-   4.15Value for money
-   4.33Customer support
-   4.03Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)

4.8

[(1623)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.56Value for money
-   4.72Customer support
-   4.65Functionality

Pricing

Available upon request

Get Price

Alternative Product

[DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/)

4.8

[(719)](https://www.softwareadvice.com/property/doorloop-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.68Value for money
-   4.83Customer support
-   4.69Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/)

4.5

[(2236)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.36Value for money
-   4.43Customer support
-   4.27Functionality

Pricing

Starting at $65.00 per month

Get Price

Alternative Product

[ResMan](https://www.softwareadvice.com/property/ensoware-resman-profile/)

4.6

[(602)](https://www.softwareadvice.com/property/ensoware-resman-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.63Value for money
-   4.44Customer support
-   4.57Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Innago](https://www.softwareadvice.com/property/innago-profile/)

4.9

[(539)](https://www.softwareadvice.com/property/innago-profile/reviews/)

Ratings Breakdown

-   4.80Ease of use
-   4.95Value for money
-   4.87Customer support
-   4.76Functionality

Pricing

Available upon request

Get Price

## Hostfully Pricing and Plans

Hostfully has four plans. Starter, Pro, Pro Plus, and Premium are custom-priced.

Starter

Contact Us

Up to 4 listings

Starter plan includes:

-   Full scale property management solution
-   Full API sync with all channels
-   Hostfully Mobile App
-   2 dedicated calls with onboarding
-   Turno subscription
-   Wheelhouse Booking Insights
-   Superhog’s Lite Guest Screening
-   Snapshot Analytics by Key Data

Pro

Contact Us

5-11 listings

Pro plan includes:

-   Dedicated Customer Success Manager
-   Private labeling
-   Team roles
-   SMS, Whatsapp messaging
-   Digital signatures

Pro Plus

Contact Us

12-19 listings

Pro Plus plan includes:

-   Dedicated Customer Success Manager
-   Private labeling
-   Team roles
-   SMS, Whatsapp messaging
-   Digital signatures

Premium

Contact Us

20+ listings

Premium plan includes:

-   API access
-   Custom Engineering (negotiable)
-   Unlimited In-App Support Calls

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Hostfully pricing compare to alternatives?

Explore how Hostfully's pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Hostfully4.2[(236)](https://www.softwareadvice.com/hotel-management/hostfully-property-management-platform-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.2 |
| [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,623)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 |
| [DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/)4.8[(719)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.7 |
| [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/)4.5[(2,236)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) | $65.00 /mo | Available | Not available | 4.4 |
| [ResMan](https://www.softwareadvice.com/property/ensoware-resman-profile/)4.6[(602)](https://www.softwareadvice.com/property/ensoware-resman-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 |

Hostfully4.2[(236)](https://www.softwareadvice.com/hotel-management/hostfully-property-management-platform-profile/reviews/)

* * *

Starting price

Pricing available upon request

Free trial

Not available

Free version

Not available

Value For Money

4.2

-   [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,623)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    
-   [DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/)4.8[(719)](https://www.softwareadvice.com/property/doorloop-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    
-   [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/)4.5[(2,236)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/)
    
    * * *
    
    Starting price
    
    $65.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.4
    
-   [ResMan](https://www.softwareadvice.com/property/ensoware-resman-profile/)4.6[(602)](https://www.softwareadvice.com/property/ensoware-resman-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    

## Hostfully Features

-   Popular features found in Vacation Rental
    
    Availability Management
    
    Channel Management
    
    Contact Management
    
    Guest Experience Management
    
    Housekeeping Management
    
    Marketing Automation
    
    Online Booking
    
    Owner Statements
    
    Payment Processing
    
    Property Management
    
    Reservations Management
    
    Work Order Management
    
-   More features of Hostfully
    
    Accounting
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Billing & Invoicing
    
    Billing Rate Management
    
    Booking Management
    
    Built-in Accounting
    
    Calendar Management
    
    Catering Management
    
    Communication Management
    
    Credit Card Processing
    
    CRM
    
    Customer Database
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Synchronization
    
    Discount Management
    
    Electronic Payments
    
    Electronic Signature
    
    Email Management
    
    Employee Management
    
    Extended Stay
    
    For Vacation Rentals
    
    Front Desk Management
    
    GDS/OTA Integration
    
    Guest Communications
    
    Inbox Management
    
    Inventory Management
    
    Invoice Management
    
    Listing Management
    
    Loyalty Program
    
    Maintenance Management
    
    Mobile Access
    
    Mobile App
    
    Multi-Channel Management
    
    Multi-Currency
    
    Multi-Location
    
    Multi-Property
    
    Occupancy Management
    
    Online Payments
    
    Owner Portal
    
    Point of Sale (POS)
    
    Price/Margin Management
    
    Promotions Management
    
    Property Database
    
    Rate Management
    
    Ratings/Reviews
    
    Real-Time Notifications
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Revenue Management
    
    Reviews Management
    
    Single Property
    
    Spa/Activity Management
    
    Task Management
    
    Tenant Tracking
    
    Third-Party Integrations
    
    User Management
    
    Website Management
    

## Hostfully Integrations

Stripe

Integration rated 4.6 from 53 reviews

PriceLabs

Integration rated 4.7 from 35 reviews

Turno

Integration rated 4.0 from 27 reviews

Breezeway

Integration rated 4.6 from 14 reviews

Operto Teams

Integration rated undefined from -1 review

Rentals United

Integration rated undefined from -1 review

See all 27 integrations

## Hostfully User Reviews

## Hostfully customer ratings

- Overall rating: 4.2/5
- Total reviews: 236

### Rating distribution

- 5 stars: 134 reviews (57%)
- 4 stars: 61 reviews (26%)
- 3 stars: 19 reviews (8%)
- 2 stars: 9 reviews (4%)
- 1 star: 13 reviews (6%)

### Secondary ratings

- Ease of use: 4.1/5
- Value for money: 4.2/5
- Customer support: 4.3/5
- Functionality: 4.0/5

---

### FRB Rentals wouldn't be what it is today without Hostfully. The PMP that keeps on giving!

- Overall rating: 5/5
- Reviewer: Rich D.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The Hostfully platform and especially the team have been a pleasure to work with. They are VERY responsive to anything the FRB Rentals team throws at them, be it a question, suggestion for improvement or a bug.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Love the one place to rule them all approach. The ability to create all our FRB Rentals listings in once place, manage pricing and bookings and push it out to direct bookings as well as the OTAs (Airbnb, VRBO, etc.) is so central to a successful Short Term Rentals business. Hostfully, like any software app, isn't perfect, BUT their support and development teams take feedback and fix issues and implement new features requested by the user base. I personally have had many new features I've suggested implemented.

#### Cons

At FRB Rentals, we use automated templates to the extreme. Initially there is a learning curve to setting up the more advance automation using templates and trigger. Highly suggest you write it all down and map out how you want timing to happen on a booking through review, then implement it and test one step at a time. The formatting on communications should be tested with each OTA to ensure it looks good to the guest receiving it.

#### Reasons for choosing Hostfully

For the investment of time and money, paired with the proven feature sets and references I talked to, Hostfully came out on top for what FRB Rentals needed in a platform.

#### Vendor response

Thank you, Rich, for such an incredible and thoughtful review. Hearing that FRB Rentals “wouldn’t be what it is today without Hostfully” truly means a great deal to our team. We’re thrilled that the platform’s centralized approach, automation capabilities, and integrations have become such an important part of your business operations and growth. We especially appreciate your recognition of our support and development teams, and it’s fantastic to hear that your feedback and feature suggestions have helped shape the platform over time. Customers like you play a huge role in helping Hostfully continue to evolve, and we’re grateful to be part of your journey. The Hostfully Team

Replied May 2026

---

### Practical & User-Friendly

- Overall rating: 4/5
- Reviewer: Alexa S.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Hostfully has been positive. The support team has been always responsive and helpful.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The platform is user-friendly and intuitive. Great customer service with people who also speaks Spanish.

#### Cons

The initial setup can be a bit overwhelming. I found myself needing to read through multiple guides and documentation to fully understand how to configure everything.

#### Reasons for choosing Hostfully

The follow-up and customer service after my initial contact with Hostfully were outstanding, responsive, supportive, and genuinely helpful. Beyond that, the platform struck a great balance between functionality, pricing, and user experience, making it a smart choice for managing my short-term rentals efficiently.

#### Reasons for switching to Hostfully

Hostfully offers more standout features.

#### Vendor response

Thank you, Alexa, for the thoughtful review. We’re so glad to hear that you’ve found the platform intuitive and user-friendly, and that our responsive support team, including our Spanish-speaking team members, has helped make your experience a positive one. We understand that the initial setup can feel overwhelming at times, especially when configuring everything for the first time, and we’re continually working to make onboarding and documentation even clearer and easier to navigate. We truly appreciate your trust in Hostfully and are excited to support your continued growth. The Hostfully Team

Replied May 2026

---

### Easy to maneuver thru the site

- Overall rating: 5/5
- Reviewer: Caroline M.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: July 2019
- Review source details: This review was submitted organically. No incentive was offered

Monthly statements are easy to produce. Entry of new properties is easy

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

straight forward good for the smaller company of 15+ properties good friendly support quick response

#### Cons

sometimes there are glitches just like every software product.

---

### Get it if you're looking to grow your business!

- Overall rating: 5/5
- Reviewer: Kelsey J.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Awesome. Great team to onboard with and open office hours to answer questions between scheduled meetings with a dedicated specialist. There are so many great educational help articles and videos to learn the platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Robust features, a lot of integrations (some are even free with using Hostfully, like Turno, so I'm already saving on my monthly costs since enrolling), and customizable detailed owners reports that can automatically generate. Hostfully takes user feedback seriously and makes updates for a better experience when possible. There have been a few new features already since I started using the platform 6 months ago.

#### Cons

Cancelling or altering scheduled messages: I currently can't use the Hostfully phone app inbox to alter a scheduled message. It's inconvenient to sign onto the browser on my phone, find the tabs to navigate, then cancel a scheduled message. After cancelling, I then go to messages inbox to select the template and manually send it. The only option to send a template via the inbox is immediately. I can't alter a scheduled message to edit the time it sends or content, like the Airbnb platform scheduled messages (sometimes the templates end up being not applicable to that stay, so I miss being able to easily change a check out time or code without cancelling the whole message first). Since Hostfully is good about updating the platform, I could see them fixing this in the future!

#### Reasons for choosing Hostfully

The value, integrations, free integrations, and reports

#### Vendor response

Thank you, Kelsey, for the amazing review and recommendation. We’re thrilled to hear that Hostfully’s integrations, automation tools, and customizable owner reports are helping support your growth while also saving you time and money. It’s especially rewarding to know that our onboarding team, office hours, and educational resources have made your experience a positive one. We also appreciate your thoughtful feedback around scheduled messaging in the mobile app, insights like yours play a big role in helping us continue improving the platform. The Hostfully Team

Replied May 2026

---

### Continues to get better

- Overall rating: 5/5
- Reviewer: Jason R.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great customer service and constant communication and advice.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It has so many integrations and they continue to add more and more.

#### Cons

The set up, but that is going to be difficult on any platform.

#### Reasons for choosing Hostfully

It seemed like it had more tools and support than the others.

#### Vendor response

Thank you, Jason, for the great feedback. We’re glad to hear that the growing number of integrations and continued platform improvements are making a positive impact for your business. We also appreciate your understanding when it comes to setup, and we’re happy to know that our customer service, communication, and support have helped make the experience a strong one overall. The Hostfully Team

Replied May 2026

---

### Free at last

- Overall rating: 5/5
- Reviewer: Huyen L.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I would recommend Hostfully for anyone who is looking for long term goals to build brand awareness, be more engaged with how to get recognized and of course helping your company look more personal to guests rather than just an operated system.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Well, I appreciate most from Hostfully is there everything is personally customized by me. Of course it took a year to understand how to work the system and how I could make changes, but it was surely rewarding to understand how to arrange things without contacting support

#### Cons

I think I am not a fan of the phone app however as long as I use the desktop version on my phone, things are dandy

#### Reasons for choosing Hostfully

YouTubing and Kara, my personal assistant

#### Reasons for switching to Hostfully

More properties, automation, customizable, many channel and hosting options with easy functional reports

#### Vendor response

Thanks for your thoughtful review, Huyen ! We're thrilled to hear that you appreciate the personal customization in Hostfully. It's fantastic that you took the time to understand the system, and we're glad it has been rewarding for you. Your feedback on the phone app is noted, and we'll continue to enhance the mobile experience. We appreciate your trust in Hostfully and are here to support your property management journey. Thanks for choosing us!

Replied November 2023

---

### Hostfully makes it easy to operate our short-term rental activity

- Overall rating: 5/5
- Reviewer: Keith F.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We have great response from support on the occasions we need to reach out to them, but they also have great and detailed online documentation which makes it easy to implement. the system has a lot of bells and whistles and there are lots of "nooks and crannies" but it's easy to get things done and is very customizable and configurable.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Hostfully takes a lot of work and worry out of managing our listings and guest experience.

#### Cons

The user interface is undergoing much needed improvements. Hopefully they'll be done soon, but it does well as it is, we're excited to see the improvements bear fruit.

#### Reasons for choosing Hostfully

Hostfully had features we needed and we were happy to pay for them.

#### Reasons for switching to Hostfully

needed better channel management.. liked the guidebook integration

---

### Generally satisfied

- Overall rating: 3/5
- Reviewer: Claudia M.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

- I find extremely easy to edit the properties amenities, description in various languages, rules and any information that should appear on the listing across all channels. I have a good overview of ALL the fields and I can bulk edit certain infos. I have to say that this ability has greatly improved the quality of our listing and that is the most important. - I am generally happy with the enhanced reporting tool, although it needs some improvement.- I really appreciate the support team! Available at my fingertips via chat 24h/24h, they are friendly and helpful.- The pipeline allows me to check that all coming arrivals are processed (payment, contract, etc).

#### Cons

- Slow to load, a bit time consuming to navigate through the platform.- I find the owner reports tools are not robust enough or easy to implement. I feel like there's no permanent accounting, but airy reports. - We have to delete it completely if we don't want to pay for a property that is no longer for rent (or paused), therefore losing all the booking datas – and all datas. We cannot archive it.- Some bugs with the unified inbox tool- Not so easy to edit our customers list

#### Reasons for choosing Hostfully

The number of channels and the price/quality ratio.

#### Vendor response

Thanks for sharing your comprehensive review, Claudia! It's great to hear that you find ease in managing property details across channels and value the support team. We are delighted to know that you find easy to edit the properties amenities, description in various languages, rules and any information that should appear on the listing across all channels, and to know that the Bulk edit has greatly improved the quality of our listing. Also we appreciate you enjoy our enhanced reporting tool, although it needs some improvement. We're actively working on improving platform speed and addressing the reported issues. Your insights on owner reports, data deletion, and customer list editing are noted, and we're continuously striving to enhance these aspects. Your feedback is instrumental in our ongoing efforts to provide a better experience. Thanks for choosing Hostfully!

Replied November 2023

---

### Not what it used to be

- Overall rating: 2/5
- Reviewer: Sandeep S.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2023
- Review source details: This review was submitted organically. No incentive was offered

We have been using Hostfully for a over a year. Overnight they changed the calender view and now it is very difficult to navigate and see dates. If you have more than 25 properties then you will definitely be lost, the mobile browser does not even load more than 25 properties. Have raised this issue and talked to management on a video call and they accepted the problems and said they will do something about it, now they just ignore all emails.Don't take the annual plan, there are too many issues and nobody there to listen, and if you ask for your money back you will only get silence. Here are some more issues:- Direct booking confirmation number are very long over 20 characters which makes no sense.- Booking.com API is outdated, new amenities on extranet will not be sycned. Have complained about this but nothing being done.- App is very limited - Customer support says 24/7, but they can take upto 3 hours to reply also.- The product is getting worse and they are increasing prices.- Most of the times when you have an issue you will be given an article to solve the problem, they will not do anything for you, same with setup.- If you have an issue and the rep does not have the solution, the simple solution they have is to say that "higher tier are working on it" no matter how many times you follow up that is the response and their way out of not doing anything.- If you use VRBO then you must use USD currency for all your properties.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Fast to set up if you have previous experience and user friendly

#### Cons

Buggy calender, no proper reservation numbers, poor customer support

#### Reasons for choosing Hostfully

Features and old calendar view

#### Reasons for switching to Hostfully

More rooted towards hotel rather than vacation homes.

#### Vendor response

Thank you for sharing your experience with Hostfully, Sandeep. We're sorry to hear about the issues you've encountered and we appreciate your feedback as it helps us to improve our services. We apologize for any inconvenience caused and we're committed to addressing your concerns. If you have any further feedback or suggestions, please don't hesitate to reach out to us so we can assist you further. Thank you for choosing Hostfully.

Replied March 2023

---

### Critical Feature Missing

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Hostfully does have some good features..

#### Cons

Hostfully is missing a KEY FEATURE that is pivotal to operating a short-term rental business in an efficient manner! The missing feature is their integration with VRBO. While Hostfully allows you to set up "automated messages" to guests who book through Airbnb, they lack the integration to do the same on VRBO. This is something that they won't tell you during the training sessions, so please take this as your warning!! After I signed up for Hostfully, I learned about this lack of integration and immediately canceled and am now using Guesty which not only has integration to message your guests automatically from their platform, but they also have many many more features as well! If you're serious about growing your short-term rental business, I highly recommend using software that can support you (not Hostfully)!

#### Reasons for choosing Hostfully

I chose Hostfully because I thought they had almost identical features to Guestsy, but at a lower price. I was wrong. Hostfully is missing key features and integrations, like not being able to send automated messages to VRBO guests through Hostfully.

#### Vendor response

Hi Bailey, Thank you for trying Hostfully. First, I want to apologize for the miscommunication on how our automated messaging works since it works for all channels including Vrbo. I believe the limitation you are referring to is the lack of a Vrbo messaging API. This prevents you from receiving messages in Hostfully sent from the Vrbo guest portal. You can still automate emails to your Vrbo guests and when they respond, correspond with them via email directly from the Hostfully inbox. The lack of a Vrbo messaging API comes from Vrbo themselves. We are patiently waiting for Vrbo to add this to their official API. We are proud to have reached the exclusive "Preferred Partner" status for Vrbo, and because of that, we only integrate through their official API. We do not scrape data/emails in an unofficial way, where a simple change in HTML code could break the "integration". In the meantime, the workflow mentioned above works well for our customers.

Replied December 2021

---

Showing 1 - 10 of 236 Reviews

[See All Reviews](https://www.softwareadvice.com/hotel-management/hostfully-property-management-platform-profile/reviews/)

## Hostfully Popular Comparisons

[Hostaway vs Hostfully](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/hostfully-property-management-platform/)[DoorLoop vs Hostfully](https://www.softwareadvice.com/property/doorloop-profile/vs/hostfully-property-management-platform/)[Buildium vs Hostfully](https://www.softwareadvice.com/property/buildium-property-manager-profile/vs/hostfully-property-management-platform/)[ResMan vs Hostfully](https://www.softwareadvice.com/property/ensoware-resman-profile/vs/hostfully-property-management-platform/)[Innago vs Hostfully](https://www.softwareadvice.com/hotel-management/hostfully-property-management-platform-profile/vs/innago/)[Rent Manager vs Hostfully](https://www.softwareadvice.com/hotel-management/hostfully-property-management-platform-profile/vs/rent-manager/)[Entrata vs Hostfully](https://www.softwareadvice.com/property/entrata-profile/vs/hostfully-property-management-platform/)[Guesty vs Hostfully](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/hostfully-property-management-platform/)[Lodgify vs Hostfully](https://www.softwareadvice.com/hotel-management/hostfully-property-management-platform-profile/vs/lodgify/)

[Compare All Alternatives](https://www.softwareadvice.com/hotel-management/hostfully-property-management-platform-profile/alternatives/)

## Other Top Recommended Vacation Rental Software

[Hostfully Guidebooks](https://www.softwareadvice.com/hotel-management/hostfully-profile/)

**4.8** (123)

Recently recommended **15** times

[Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/)

**4.4** (485)

Recently recommended **10** times

[Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)

**4.8** (1623)

Recently recommended **9** times

[CiiRUS](https://www.softwareadvice.com/hotel-management/ciirus-profile/)

**4.5** (99)

Recently recommended **9** times

Stuck Between Options?

Our experts can help you compare Hostfully with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice