Hostify

RATING:

4.6

(53)

About Hostify

Hostify is a property management solution that helps vacation rentals manage daily operations and utilize the built-in dashboard to manage customer interactions. With Hostify platform employees can manage data synchronization operations and centrally manage data from third-party platforms, such as Airbnb, Booking.com, HomeAway, Expedia, and TripAdvisor. Hostify enables staff members to streamline operations related to payment automations, rates management, guest communications, cleaning tasks, and check-in instructions.

Hostify Pricing

Professional: depending on the number of listings - 5-19 Units: 20$ per unit - 20-49: $16 per unit - 50-74: 13$ per unit - 75-99: $10 per unit Enterprise: Contact seller

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

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Hostify Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Hostify

1 - 5 of 53 Reviews

User Profile

Felicitas

Verified reviewer

Aviation & Aerospace, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

All in one is easier

My overall rating for Hostify is 10/10, despite the fact that I originally experienced integration issues with some programs. It's incredible how much one piece of software can help your real estate management. I feel more at ease now that I see everything in its proper place. If you own many properties, I wholeheartedly advocate putting it into practice.

PROS

I spent a lot of time looking for software that would make managing my assets easy for me. As I own numerous properties, managing reservations, payments, etc. was a mess for me. I discovered Hostify in this way, and I enjoy that it has the capability of centralized management. payments, bookings, creating a website for the owner, even using a mobile app.

CONS

As it can be challenging to comprehend the entire procedure at first, I advise encouraging the creation of lessons that are both quick and informative. Considering that, in general, people have less free time due to their jobs.

Reasons for switching to Hostify

I made the change exclusively because of the price. I found Hostify to be more usefuland a fair value. Considering all the features it has. I knew immediately that I had to use it

Vendor Response

Thank you so much for your review, Felicitas! We will work hard on your request and focusing on providing you with the best services and tools to boost your business management.

Replied September 2023

User Profile

Jose

Verified reviewer

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Affordable and easy to use

As a medium size growing company, we found Hostify to be the best tool to automate all the operations, channel management, payments, etc.

PROS

Many features included on the base product. Unlike other softwares we decided to use Hostify because the clear pricing and advanced features.

CONS

Not that much about Hostify but sometimes was hard to get the actual channels support during the migration. For example Booking.com support was difficult to get but the Hostify team assisted through their internal channel.

Reason for choosing Hostify

Costs vs features

Reasons for switching to Hostify

Difficulty to use multi unit features and units assignment.

Vendor Response

Hello Jose M. Thank you for taking the time to review your experience with Hostify. As you know, our support team will always be there to assist you. We are so glad to hear you've had a great overall experience!

Replied January 2022

Janos

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Where professionalism and proactivity delivered via friendliness

I have never experienced such a great attitude, proactivity and professionalism at any multi-national company that all are packed together with real human values by not hiding behind templates and "over-done" formal communication. They listen, respond and deliver what the user needs.

PROS

Their direct and friendly communication makes the co-operation to be hassle-free, and the customer / user feels that his voice is heard and there will be a response on it.

CONS

There are some reliability issues that they still need to work on it but with their attitude it will definitly happen, they need time only to do it.

Reasons for switching to Hostify

To have available customer service at one platform 24/24 with more accounting, payment management, automated messaging and notification functionalities, and also, for being more budget friendly.

Vendor Response

Thank you for sharing your feedback, Janos! Your satisfaction is our priority, and we're delighted to know that you've had a positive experience with Hostify. We appreciate your trust in us and look forward to continuing to exceed your expectations.

Replied April 2024

Anjan

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

Poor experience using Hostify

Our overall experience with Hostify was TERRIBLE. We picked it because of the 5* reviews they had online. Clearly the reviews must have been doctored or written by someone who had not used the software. PMS software is an integrate part of a vacation rental business and the cost of replacing can be high. So you must make the correct decision in selecting this it. We clearly failed in that and were fooled by the reviews. I sent a message to their CEO regarding the problems we had with the software, but I suspect that it is either beyond his ability to fix or he simply not a priority for him. So finally we decided to switch over to another vendor and that has been a better experience and we can now focus on growing our business instead of constantly trying to manage problems created by our PMS vendor.

PROS

Availability of App on Mobile Device was one of the reasons we picked the product

CONS

Hostify has probably been the worst decision we made in our software selection process. I am embarrassed at the poor quality of this software. There were constant flow of bugs which caused us endless headaches. We kept reporting them and every time they fixed something they broke something else. They were constantly dropping our properties from the various channels (mainly VRBO) causing us to lose 10's of thousands of dollars in bookings. Even worse, they propagated incorrect information to the channels (our 2BR properties were showing up as 4BR) which caused us embarrassment with our guests. It got so bad that we had to have a full time person checking the information on all our properties on the various channels. I even reached out to their CEO to explain to them the problems we were having. However, his response was less than satisfactory. He blamed the integration with 3rd parties like VRBO etc. However, my conclusion was that this was a poorly written software that may have scaled prematurely. The support team was sympathetic to our problems but were fairly ineffective.

Reasons for switching to Hostify

Due to the various problems we encountered with Hostify

Vendor Response

Dear Anjan, we sincerely apologize for the challenges you faced during your time with Hostify. We take your feedback seriously and acknowledge the issues you've raised. We understand the impact this had on your operations and revenue, and we genuinely regret any inconvenience caused. We are committed to continuous improvement and are actively addressing the root causes of the issues you've mentioned. Our development team is working diligently to enhance the software, and improving integration with third-party channels to prevent similar issues in the future. Thank you for your candid feedback. If there's anything more you'd like to share or discuss, please feel free to reach out.

Replied January 2024

Maud

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Very Happy Hostify Customer!

We have been working with Hostify from an early stage and both our company and Hostify has been growing over the past years. It has been a great collaboration, in which we are always able to reach out with any doubts, questions or feedback. The support is very good and we are always helped swiftly (even on weekends if there is an emergency). We use the software every day and are super content with how everything works, the ease for the team to use the multi-inbox, multi-calendar view and more.

PROS

Easy to use multi-calendar view and amazing customer support.

CONS

It would be great if some points that are important for local Portuguese regulations, have this more automated (payment of municipality taxes and passport registration). I know they are working on this already though!

Reasons for switching to Hostify

Smoobu was more a fit as a channel manager, not too much as a full PMS.

Vendor Response

Thank you so much for your review Maud! We are trying to adapt more and more to the different markets and all the regulations, and we will try to add more new functionalities.

Replied December 2022