Easy to use, time saving, and effective to generate bookings.

Everything is on it. The software saves my time to allocating the rates and availability. Very effective to generate the booking to website. The most important thing is that the channel manager makes my hotel is getting popular thought we are located faraway from the center of Lembongan Island. Great job, Hotel Link!

The report in Front desk is rarely the same with the manual report, but it doesnt happen often.

Professional company to be associated with. Their support team are excellent and always available. Have never experienced any down time. If there is a glitch, technical support work on the issue quickly to resolve in least amount of time.

website setup, calendar, payment and channel manager are easy to set up, implement and use.

There isn't much not to like. To use this software you don't need to be an IT guru. Every step of the way there is always an option to proceed or cancel action which is great.

Great Business Concept, with what seems a perfect choice, for those looking for a Calendar Minder. In a way I am glad to have tried the Software, I am sure it has made me stronger and more knowledgeable of the Industry and teaming up with Gianfranco has been a blessing

Gianfranco, A very knowledgeable Hotellink Consultant, the representative brings his A Game to the Table Priced competitively the package is well implemented by Hotellink Offers some great insights of the Travel Industry Perfect for those who set a years single tariff and happy to just walk away, but for those wishing to set different rates and criteria, you will find it painful.

The integration of the Calendar to the OTA's is more than problematic, it just does not work as it should, I am not sure where the problems lye, but it just makes life very stressful spending so much time finding solutions to all the glitches. The only OTA to run smoothly is Booking.com which is 5 stars The worst have to be Agoda and Airbnb, both not helped from their own internal support teams being practically non existent. I find the Calendar as useful as a Chocolate Tea Pot, trust me here if you have used Calendar Managers in the paste, this will kill you constantly flitting from one page to the other with no legend offered as to what all the Calendar Colours changing before your eyes mean ! At the beginning I thought the problem was all mine and like a New Car it just needed some more time to get into the nitty gritty, now months and months on, I now realise it is outdated and probably beyond a tweak or two.

Very happy, very easy to learn, very easy to progress and fix up items.

I find the system easy to use, functional and simple as a back end programming for all of our Channel OTA, website, reviews bookings and customer details

The only simplified addition I am searching for is multi guest functionality. Our groups and guests sometimes have more than one family member and we would the ability to capture this and feed into our daily PMS operating system.

I’m very happy and have found [SENSITIVE CONTENT] very helpful throughout the whole switching process.

Switching to Hotel Link from another big name company was easy, they took care of everything and made it painless. I like the functionality and find it so much easier to use and navigate. I have already seen an increase in direct bookings. The best of all is it has reduced my costs compared to my previous channel manager.

The pre-populate function needs to improve to include a database of regular guests, so you don’t have to keep inputting their details for every booking.