Hoteliga Software


Hoteliga is a cloud-based hotel property management solution that provides hotels of all sizes, various tools and functionalities, which help them to manage their business operations and routines. Key features include reservation management, point-of-sale (POS), reporting, housekeeping management, an online booking engine, guest history management and rate management.

Hoteliga features a drag-and-drop reservation calendar with color-coded entries that can be customized. Hoteliers can also monitor guest history and maintain guest profiles with contact information and preferences. The solution's housekeeping feature automatically generates schedules at specified intervals. 

Hoteliga also includes a booking engine for the hotel's website, which helps users to manage direct bookings. The reporting feature allows users to create charts showing the breakdown of bookings from various distribution channels.

Services are offered on a monthly subscription basis that includes support via phone, email, online FAQs and live chat.



73 Reviews of Hoteliga

Overall rating

4.99 / 5 stars

Filters:

Showing 1 - 20 of 73 reviews

January 2019

Alex from Westgate Resorts

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2019

The Small PMS/IBE/Channel Manager With Big Features

Very positive to date. I think it's very under-rated for the US market and mainly has a lot of european adoption. Can think of quite a few smaller chains here though that have less than 100 rooms that would make good use of this.

Pros

Some of our hotels use this and it and the cloud-based - using your internet browser,... PMS is by far the best I've seen. Drag and drop functionality makes the learning curve really, really easy for front desk.

Cons

Very few. Maybe some more support for advanced analytics inside the IBE portion of the product so if you want to integrate events and cmpid IDS like for Adobe you could do that, but overall good product.

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

A true gem!

Pros

We have been able to really get to know our business well with the help of this system! it has also saved on cost for us as we have evrything we need! Really have enjoed using it and would recommend to others who want to make a difference.

Cons

Nothing! eveyrthing has been great and i hope this will coninue with new enhancements in the future.

May 2018

Konstantina from Athens View Lofts

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Flexible, quick, reliable!

Pros

Hoteliga is easy to use, easy to learn and practical. The support team is awesome ! Quick and effective and work to make it better day by day!

Cons

There is nothing I could say as a cons !The team is always there to listen to your needs and make all the necessary changes.

April 2018

Cristina Marcano from International Life & Leadership Coaching Academy

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Very good experience. As a hotelier I recognize the great utility of Hoteliga.

Saving time in the processes. Greater accuracy in information.

Pros



Represents a search engine for reservations that is linked to the hotel's website. It allows color coding the blocking of reservations to manage the distribution of reserved rooms and hotel availability. Another aspect that I like about Hotelga is that it can be applied to small, medium and large hotels

Cons

Because this reservation system is linked to the hotel website, there is a risk that due to external factors a good data synchronization will not be made, representing discrepancies at a certain time, however the same system provides the calendar tool that allows visualize said reserves.

Response from Hoteliga of Hoteliga

Replied April 2018

Dear Christina, thank you for the nice review!! We are very happy that you like hoteliga! Regarding hoteliga booking engine that can be linked to the property¿s website for direct commission- free reservations, I would like to clarify that there is almost zero risk of discrepancies. The reason for this is that hoteliga booking engine is actually the same system as hoteliga PMS, it is not an third party integrated system that synchronizes with hoteliga. In this case there are no external factors affecting good synchronization. The booking engine requests availability directly from hoteliga PMS system. hoteliga booking engine displays prices, photos, descriptions and most importantly availability in real time, directly from hoteliga PMS. I will be more than happy to arrange a live demo so you can see live how the booking engine for direct reservations works together with hoteliga PMS. Best regards, Eva

November 2017

Valentina from Caesar's Gardens Hotel & Spa

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

All round great PMS!

Pros

Online
Easy to use
Great customer service
Nice graphics
All in one : channel manager, booking engine & pos
Device friendly
-

Cons

We are waiting for a connection with a restaurant/bar software to be able to charge in rooms. Yield management would be a great add on as well as some small corrections on some reports with regards to payments on the calendar.

August 2017

Maria from Skiathos SA - Live City IKE

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

A really good choice!

Pros

Hoteliga is a really good choice to manage your hotel. The supporting is very quick and effective. I recommend it to everyone in hotel industry.

Cons

I would like to give me the possibility to use one account for more than one hotels because now I have to use 4 different browsers.

August 2017

Argy from Hotel Elli

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

This software has transformed the way our business works. Easy to learn, fast and flexible!

Pros

Very easy to use even for our novice users, instant support whenever you need it, its features get updated all the time with new things that you really need. The developers behind it are always there to listen to your needs and implement quickly all the necessary changes. I can't really think of anything to write down as a con because whenever I have a problem and discuss it with the developers they do their best to solve it

August 2017

Klitos from Panklitos

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Simply the Best Hotel Management Software!

Pros

You cannot imagine how easy the software is for managing all aspects of your Hotel (bookings, cleaning, scheduling etc.). We have been using this product for 2 years now and it is just excellent. Buy this software for peace of mind.

Cons

Nothing to worry about. The software is absolutely perfect, we found no flaws with the software. ...

August 2017

OLGA from RELAX ST & APTS

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

SO EASY !!!100% RECOMMENDABLE

Pros

IS ONLINE/CLOUD,SO YOU CAN DO ANYTHING FROM ANYWHERE...!
ORGANIZE EVERYTHING .. CONTROL EVERYTHING.. SOLUTIONS FOR ANYTHING YOU ASK.. STATISTICS AND SO LOTS MORE.THE MOST IMPORTANT IS THE CUSTOMER SUPPORT AND HOW HELPFUL IS THE CUSTOMER CARE TO CREATE NEW

August 2017

Nikos from Art & Wine studios and apts

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Hoteliga is a unique combination of modern excellent software and superior support.

Pros

Is a complete PMS, easy to use, flexible and value for money! In combination with hoteliga channel manager you can avoid over booking.
Any time you can get useful and clear reports for all sections.

July 2017

Konstantine from Seven Turtles Resort

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

It's very easy, smart and customer support is just perfect

I spend 10 minutes a day to manage all my bookings instead of half day before I started to use it.

Pros

Clear and user friendly interface combined with a wide range of functions and settings. I did not even need a minute to figure out how to work there. I just started to work.

Cons

Hard to say. May be some standard templates are too simplified and not enough easy adjustable. However, thanking to support team, that also was not a big issue.

July 2017

Petros from bellou suites

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

I really could not be more happy with hoteliga, incredibly useful and the support is A++

Pros

It provides me with the best level of organizing, has made the day to day operation of my small hotel so easy. Definitely the right tool for me.

January 2017

Christina from COLORS Hotels Thessaloniki

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

A WELL-ROUNDED SOLUTION

I have been working with different hospitality programs, channel managers & back offices for years with very bad results. Most programs do not offer seamless solutions and they do not work well with other platforms. I believe Hoteliga is a very well-rounded solution for smaller or larger hoteliers with a very good customer support and a strong development team.

Pros

Ease of use, no problems with connectivity

Cons

The back office but it is constantly being developed so I do not think that would be a problem

January 2017

Yiannis from Zenith Blue

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

The small PMS, that created the Big change

A clean program, easy to use, that is always growing, meeting our expectations, and developing along with us! It is everything you may need in managing your reservations, creating reports, and keeping everything neat. Customer service is always there for us, assisting in every matter. Having included more OTA's will be a plus, but it can be done by connecting with a third party PMS.

January 2017

Eszter from St. Athans hotel

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

Flexible and helpful

The biggest attraction is the price but this doesn't affect the functionality. The system is easy to use and learn but can handle complicated reservations. The support staff is always available to help during setup and operation, explaining how it works and not just sending out manuals. We found that they are very willing to do bigger development as well and minor changes if it is required, e.g. adding more payment options, reports etc.

Pros

value for money, easy to learn, mobile friendly

Cons

could be connected to more OTAs

November 2016

Konstantina from Athens View Lofts

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

We are happy to be partners with Hoteliga!

We are happy to be partners with Hoteliga. It is easy to use the booking engine with channel management and to learn the software. The customer support is important and really is excellent! Hoteliga work for us!

October 2016

Panagiotis from The Trilogy House

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Excellent!

Hoteliga is really easy to use and offers many features. The customer support provided by Hoteliga is exceptional! An ideal solution for hospitality businesses.

Pros

- Support
- Adaptability
- Features

October 2016

Dimitris from Hotel Apollon

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Superb Software Experience

I use Hoteliga over two years now and I'm totally satisfied with the software. It's very easy to use, you don't need anything else but a browser and the channel integration is stunning! Value for money!

Pros

Easy to use, portable, plenty of reports

October 2016

Abdulla from Al Bateel Hotel

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

One of the best.

Throughout the few years we've been working with Hoteliga we've had the best experience possible. Their costumer support is available around the clock to help us with all the technical problems we've had, their software is very user friendly and we got used to it very quickly, and most importantly they offer the lowest price in their competitors.

Pros

Great price, amazing costumer support, best value possible.

September 2016

Sandy from Summerbird - Bed and Brasserie

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2016

A year of great experience with Hoteliga

We are a 27 room Indonesian boutique hotel with 6,000 reservations so far. We have never been happier with Hoteliga! Our 25 years of experience in several industries, we could say that, Hoteliga owns an amazing world class support and software. No question about it.

Pros

How easy it is to book a room and it's two way integration with few OTAs.

Cons

None so far