Hoteliga software


72 reviews(5.0/5)
72 reviews(5.0/5)

Hoteliga is a cloud-based hotel property management solution that provides hotels of all sizes, various tools and functionalities, which help them to manage their business operations and routines. Key features include reservation management, point-of-sale (POS), reporting, housekeeping management, an online booking engine, guest history management and rate management.

Hoteliga features a drag-and-drop reservation calendar with color-coded entries that can be customized. Hoteliers can also monitor guest history and maintain guest profiles with contact information and preferences. The solution's housekeeping feature automatically generates schedules at specified intervals. 

Hoteliga also includes a booking engine for the hotel's website, which helps users to manage direct bookings. The reporting feature allows users to create charts showing the breakdown of bookings from various distribution channels.

Services are offered on a monthly subscription basis that includes support via phone, email, online FAQs and live chat.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8

72 Reviews of Hoteliga

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  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    A true gem!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We have been able to really get to know our business well with the help of this system! it has also saved on cost for us as we have evrything we need! Really have enjoed using it and would recommend to others who want to make a difference.

    Cons

    Nothing! eveyrthing has been great and i hope this will coninue with new enhancements in the future.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Konstantina from Athens View Lofts

    May 2018

    Flexible, quick, reliable!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Hoteliga is easy to use, easy to learn and practical. The support team is awesome ! Quick and effective and work to make it better day by day!

    Cons

    There is nothing I could say as a cons !The team is always there to listen to your needs and make all the necessary changes.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Cristina Marcano from International Life & Leadership Coaching Academy

    April 2018

    Very good experience. As a hotelier I recognize the great utility of Hoteliga.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Saving time in the processes. Greater accuracy in information.

    Pros



    Represents a search engine for reservations that is linked to the hotel's website. It allows color coding the blocking of reservations to manage the distribution of reserved rooms and hotel availability. Another aspect that I like about Hotelga is that it can be applied to small, medium and large hotels

    Cons

    Because this reservation system is linked to the hotel website, there is a risk that due to external factors a good data synchronization will not be made, representing discrepancies at a certain time, however the same system provides the calendar tool that allows visualize said reserves.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Hoteliga, Hoteliga

    April 2018

    Dear Christina, thank you for the nice review!! We are very happy that you like hoteliga! Regarding hoteliga booking engine that can be linked to the property¿s website for direct commission- free reservations, I would like to clarify that there is almost zero risk of discrepancies. The reason for this is that hoteliga booking engine is actually the same system as hoteliga PMS, it is not an third party integrated system that synchronizes with hoteliga. In this case there are no external factors affecting good synchronization. The booking engine requests availability directly from hoteliga PMS system. hoteliga booking engine displays prices, photos, descriptions and most importantly availability in real time, directly from hoteliga PMS. I will be more than happy to arrange a live demo so you can see live how the booking engine for direct reservations works together with hoteliga PMS. Best regards, Eva

  • Valentina from Caesar's Gardens Hotel & Spa

    November 2017

    All round great PMS!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Online
    Easy to use
    Great customer service
    Nice graphics
    All in one : channel manager, booking engine & pos
    Device friendly
    -

    Cons

    We are waiting for a connection with a restaurant/bar software to be able to charge in rooms. Yield management would be a great add on as well as some small corrections on some reports with regards to payments on the calendar.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Maria from Skiathos SA - Live City IKE

    August 2017

    A really good choice!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Hoteliga is a really good choice to manage your hotel. The supporting is very quick and effective. I recommend it to everyone in hotel industry.

    Cons

    I would like to give me the possibility to use one account for more than one hotels because now I have to use 4 different browsers.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Argy from Hotel Elli

    August 2017

    This software has transformed the way our business works. Easy to learn, fast and flexible!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use even for our novice users, instant support whenever you need it, its features get updated all the time with new things that you really need. The developers behind it are always there to listen to your needs and implement quickly all the necessary changes. I can't really think of anything to write down as a con because whenever I have a problem and discuss it with the developers they do their best to solve it

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Klitos from Panklitos

    August 2017

    Simply the Best Hotel Management Software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    You cannot imagine how easy the software is for managing all aspects of your Hotel (bookings, cleaning, scheduling etc.). We have been using this product for 2 years now and it is just excellent. Buy this software for peace of mind.

    Cons

    Nothing to worry about. The software is absolutely perfect, we found no flaws with the software. ...

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • OLGA from RELAX ST & APTS

    August 2017

    SO EASY !!!100% RECOMMENDABLE

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    IS ONLINE/CLOUD,SO YOU CAN DO ANYTHING FROM ANYWHERE...!
    ORGANIZE EVERYTHING .. CONTROL EVERYTHING.. SOLUTIONS FOR ANYTHING YOU ASK.. STATISTICS AND SO LOTS MORE.THE MOST IMPORTANT IS THE CUSTOMER SUPPORT AND HOW HELPFUL IS THE CUSTOMER CARE TO CREATE NEW

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Nikos from Art & Wine studios and apts

    Number of employees: 2-10 employees

    August 2017

    Hoteliga is a unique combination of modern excellent software and superior support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Is a complete PMS, easy to use, flexible and value for money! In combination with hoteliga channel manager you can avoid over booking.
    Any time you can get useful and clear reports for all sections.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Konstantine from Seven Turtles Resort

    Number of employees: 11-50 employees

    July 2017

    It's very easy, smart and customer support is just perfect

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I spend 10 minutes a day to manage all my bookings instead of half day before I started to use it.

    Pros

    Clear and user friendly interface combined with a wide range of functions and settings. I did not even need a minute to figure out how to work there. I just started to work.

    Cons

    Hard to say. May be some standard templates are too simplified and not enough easy adjustable. However, thanking to support team, that also was not a big issue.

    Review Source: Capterra
  • Petros from bellou suites

    Number of employees: 2-10 employees

    July 2017

    I really could not be more happy with hoteliga, incredibly useful and the support is A++

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It provides me with the best level of organizing, has made the day to day operation of my small hotel so easy. Definitely the right tool for me.

    Review Source: Capterra
  • Christina from COLORS Hotels Thessaloniki

    Number of employees: 11-50 employees

    January 2017

    A WELL-ROUNDED SOLUTION

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been working with different hospitality programs, channel managers & back offices for years with very bad results. Most programs do not offer seamless solutions and they do not work well with other platforms. I believe Hoteliga is a very well-rounded solution for smaller or larger hoteliers with a very good customer support and a strong development team.

    Pros

    Ease of use, no problems with connectivity

    Cons

    The back office but it is constantly being developed so I do not think that would be a problem

    Review Source: Capterra
  • Yiannis from Zenith Blue

    Number of employees: 11-50 employees

    January 2017

    The small PMS, that created the Big change

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A clean program, easy to use, that is always growing, meeting our expectations, and developing along with us! It is everything you may need in managing your reservations, creating reports, and keeping everything neat. Customer service is always there for us, assisting in every matter. Having included more OTA¿s will be a plus, but it can be done by connecting with a third party PMS.

    Review Source: Capterra
  • Eszter from St. Athans hotel

    Number of employees: 11-50 employees

    January 2017

    Flexible and helpful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The biggest attraction is the price but this doesn't affect the functionality. The system is easy to use and learn but can handle complicated reservations. The support staff is always available to help during setup and operation, explaining how it works and not just sending out manuals. We found that they are very willing to do bigger development as well and minor changes if it is required, e.g. adding more payment options, reports etc.

    Pros

    value for money, easy to learn, mobile friendly

    Cons

    could be connected to more OTAs

    Review Source: Capterra
  • Konstantina from Athens View Lofts

    November 2016

    We are happy to be partners with Hoteliga!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are happy to be partners with Hoteliga. It is easy to use the booking engine with channel management and to learn the software. The customer support is important and really is excellent! Hoteliga work for us!

    Review Source: Capterra
  • Panagiotis from The Trilogy House

    Number of employees: 2-10 employees

    October 2016

    Excellent!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Hoteliga is really easy to use and offers many features. The customer support provided by Hoteliga is exceptional! An ideal solution for hospitality businesses.

    Pros

    - Support
    - Adaptability
    - Features

    Review Source: Capterra
  • Dimitris from Hotel Apollon

    Number of employees: 2-10 employees

    October 2016

    Superb Software Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I use Hoteliga over two years now and I'm totally satisfied with the software. It's very easy to use, you don't need anything else but a browser and the channel integration is stunning! Value for money!

    Pros

    Easy to use, portable, plenty of reports

    Review Source: Capterra
  • Abdulla from Al Bateel Hotel

    Number of employees: 11-50 employees

    October 2016

    One of the best.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Throughout the few years we've been working with Hoteliga we've had the best experience possible. Their costumer support is available around the clock to help us with all the technical problems we've had, their software is very user friendly and we got used to it very quickly, and most importantly they offer the lowest price in their competitors.

    Pros

    Great price, amazing costumer support, best value possible.

    Review Source: Capterra
  • Sandy from Summerbird - Bed and Brasserie

    Number of employees: 11-50 employees

    September 2016

    A year of great experience with Hoteliga

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are a 27 room Indonesian boutique hotel with 6,000 reservations so far. We have never been happier with Hoteliga! Our 25 years of experience in several industries, we could say that, Hoteliga owns an amazing world class support and software. No question about it.

    Pros

    How easy it is to book a room and it's two way integration with few OTAs.

    Cons

    None so far

    Review Source: Capterra
  • Maria from philoxenia collection

    Number of employees: 2-10 employees

    September 2016

    Friendly use and easy to learn

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I use this software several months. First of all is very easy to learn and using it daily you realise, how useful is for people at this job. I love how much simple is. The staff is very helpful, always ready to answer in any question. Also, flexible to correct any mistakes in an instant. Thank you...

    Review Source: Capterra
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