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> Reviews of HotelKey. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if HotelKey is a good fit for you!

Source: https://www.softwareadvice.com/hotel-management/hotelkey-profile/reviews

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HotelKey Reviews

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[Overview](https://www.softwareadvice.com/hotel-management/hotelkey-profile/)

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# HotelKey Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(56)

4

(11)

3

(4)

2

(0)

1

(1)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.8

Value for money

4.7

Functionality

4.5

* * *

### Pros

"HotelKey software for my hotel makes it easier to handle all hotel functions."

"Fantastic System it’s small and compact iPad system which I like most the people at Hotel key are the best they help and take care of any problems very gracefully."

"Have seen other operating software, but HotelKey has that upset edge and still can be an undisputed leader even when others have already started implementing similar features."

### Cons

"There are times we cannot enter a customer credit card onto a prepaid reservation, which we require for incidentals."

"Even with hotelkey support of group sales assistance, the groups don't function properly."

"The amount of bugs and updates that this software has."

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HotelKey Reviews, Pros and Cons - 2026 Software Advice