# HotelRunner Software Reviews, Demo & Pricing - 2026 > Review of HotelRunner Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hotel-management/hotelrunner-profile --- [Home](https://www.softwareadvice.com/) / [Channel Management Software](https://www.softwareadvice.com/crm/channel-management-comparison/) / HotelRunner Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/hotelrunner-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/hotelrunner-profile/alternatives/) # HotelRunner 2026: Benefits, Features & Pricing Wondering if HotelRunner is right for your organization? Our Channel Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview HotelRunner 3.9 [(32)](https://www.softwareadvice.com/hotel-management/hotelrunner-profile/reviews/) Pricing Starting at $9.95 per month ### About HotelRunner HotelRunner is an online sales and distribution management software for all types of properties including individual hotels, chains, hostels, and villas. It allows users to automate back-end operations, improve customer care, create a personalized experience across all channels and manage inventory, rates, availability and more. HotelRunner offers various features such as inventory management, online reservations, online check-ins/checkouts, reporting, customer relationship management (CRM) and payment gateways. It also supports third-party integrations with all major booking engines including Booking.com, Expedia, and more. Wondering if HotelRunner is right for your organization? Our Channel Management Software selection experts can help you in 15 minutes or less. ## HotelRunner User Interface ## Popular HotelRunner Alternatives Main Product HotelRunner 3.9 [(32)](https://www.softwareadvice.com/hotel-management/hotelrunner-profile/reviews/) Ratings Breakdown - 3.94Ease of use - 3.94Value for money - 3.88Customer support - 3.94Functionality Pricing Starting at $9.95 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1575)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [eZee Centrix](https://www.softwareadvice.com/crm/ezee-centrix-profile/) 4.7 [(345)](https://www.softwareadvice.com/crm/ezee-centrix-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.78Customer support - 4.63Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Amenitiz](https://www.softwareadvice.com/hotel-management/amenitiz-profile/) 4.3 [(245)](https://www.softwareadvice.com/hotel-management/amenitiz-profile/reviews/) Ratings Breakdown - 4.20Ease of use - 3.95Value for money - 4.24Customer support - 4.14Functionality Pricing Starting at €42.00 per month Get Price Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.4 [(478)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.16Value for money - 4.25Customer support - 4.38Functionality Pricing Starting at $23.00 per month Get Price ## HotelRunner Pricing and Plans Starting price: $9.95 per month Free Trial Free Version Basic $0.00 flat rate Plan includes: - Extra Services - Metasearch Platforms - Other Integrations - Payment Methods - Property Management - Revenue Management Systems - Systems Plus $9.95 flat rate, per month Plan includes: - Extra Services - Metasearch Platforms - Other Integrations - Payment Methods - Property Management - Revenue Management Systems - Systems Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## HotelRunner Features - Popular features found in Channel Management Calendar Management Campaign Management Data Synchronization Dynamic Pricing Incentive Management Lead Management Multi-Channel Distribution Order Management Partner Portal Pipeline Management - More features of HotelRunner Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Availability Management Billing & Invoicing Booking Management Booking Notes Calendar Sync Channel Analytics Channel Management Commission Management Content Management CRM Customer Database Customer History Customer Support Customizable Branding Customizable Reports Customizable Templates Data Import/Export Discount Management Electronic Payments Email Templates Group Reservations Inventory Control Inventory Management Inventory Tracking Invoice Management Mobile Access Multi-Channel Management Multi-Channel Marketing Multi-Language Multi-Location Online Booking Partner Management Payment Processing Performance Metrics Price/Margin Management Promotions Management Rate Management Real-Time Analytics Real-Time Data Real-Time Updates Reporting/Analytics Reporting & Statistics Room Booking Sales Reports SMS Messaging Social Media Integration Task Management Template Management Third Party Booking Third-Party Integrations Website Integration ## HotelRunner User Reviews Overall Rating 3.9 Ratings Breakdown 5 56% 4 19% 3 3% 2 6% 1 16% Secondary Ratings Ease of Use 3.9 Value for money 3.9 Customer support 3.9 Functionality 3.9 EA Emrah A. Verified reviewer Hospitality 51-200 employees Used daily for less than 6 months Review source Reviewed March 2019 Great tool, functionality of usage 5 Hotelrunner is a great tool that help especially for small companies. We started to use this tool since from 3 months and overall this website exceed my expectations. This web site could be all in one tool for hotel industry with some additional improvements. I definitely recommend to the hotel owners who has up to 50-75 rooms. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy to use low cost wide range connections to OTA's Offers free website tool Cons: Requires some improvements about PMS Requires some improvements about Calender functionality Read More CR Colleen R. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed March 2019 Awesome Support 5 They have really helped us sell our rooms with the Turkish channels that are free to us in their system. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love their support chat system which is so easy in English (I am based in Turkey, so that is a wonderful plus). I love the fact that linkage to the channels is fast and under my control. I also love their app which allows me to update availability at any time. Cons: I wish there was a page where I could see availiability for all rooms over the month. Read More rs randy s. Verified reviewer Used daily for less than 6 months Review source Reviewed May 2017 a complete waste of time 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: nothing, this did not do anything that is advertised, or that they specifically told me that they could do Cons: Hotel runner has been a HUGE waste of time for me. I asked if I could just manage availability and you said yes (below) You can choose to manage your availabilities only via HotelRunner, all you need to do is select accordingly during OTA integration. But also we can adjust to each channel the rates you are sending accordingly as well. But then that wouldn't work My minimum nights stay from wix did not transfer, and because of that we have received a number of reservations for less than our minimum night stay. The support has been very slow or nonexistent, which I expressed concern about (given the time difference). I tried to ask all of the questions I could (issues I had in the past) and basically, I spent a week trying to set this up, waiting for support, reblocking and changing reservations for nothing. Vendor Response Hi Randy, If you could please contact me directly at andrew@hotelrunner.com, I would like to speak with you and get everything figured out. Replied November 2018 Read More GS GOKHAN S. Verified reviewer Marketing and Advertising 2-10 employees Used daily for more than 2 years Review source Reviewed March 2019 Great! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Super fast, easy, simple, practical, easy to understand system, customer support is great, especially Buse, she has been great! Cons: I think everything is enough. Vendor Response Hi Gokhan, We are glad you found our system easy to use,and had a great experience with our customer support! Replied March 2019 Read More EÖ Ebru Ö. Verified reviewer Computer Networking 2-10 employees Used daily for more than 2 years Review source Reviewed November 2019 Thanks HotelRunner 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: quick and successful updates for room availability and pricing Cons: HotelRunner best channel manager. Everything is perfect Vendor Response Thank you Ebru! We are glad to hear about your positive experience with HotelRunner. Replied December 2019 Read More AB Ali Haydar B. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed March 2019 Excellent 5 Its easy and comfortable to use it.Highly recommend because of representative.Thanks for all support and help. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: ıt's Integrated with lots of online channel Cons: It Sometimes doesnt effect quickly but not always Vendor Response Thank you Ali! We are very happy to hear that you find our system helpful and easy to use! Replied April 2019 Read More DE Deniz E. Verified reviewer Hospitality 11-50 employees Used daily for less than 2 years Review source Reviewed March 2019 Best!! 5 The company makes you feel safe. You can focus on your work with peace of mind. Any problems instantly help immediately. All employees professional and helpfull especially Ms. Buse. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use, easlly to access, easy interface. Cons: Everthing is perfect. I can easliy find everything. Read More VR Verified Reviewer Used daily for less than 6 months Review source Reviewed July 2018 Really needs improving 2 Ratings Breakdown 2 Ease of use 1 Value for money 2 Customer support 2 Functionality Pros: This system has some basics in place but that's it. It is not very functional and cannot carry out day to day tasks as advertised. Cons: Needs a lot of improvement, at the moment it is a no go platform and should only be used on a free of charge basis as a trial. Read More VR Verified Reviewer Hospitality 2-10 employees Used monthly for less than 6 months Review source Reviewed November 2019 A good channel manager 4 A 50-50 experience with the software, using it for 3-4 months. Need more time to explore Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: Dashboard is attractive, booking+ features, easily inventory management, notification features. Connectivity with leading partners. Cons: Not works on slow internet, user access sometimes freezes. Need more lighter version, photo and details updation process is little lengthy Vendor Response Hello, We are glad that you have enjoyed our features and are able to manage your inventory with ease. If you needed any further assistance with anything, please feel free to contact me at andrew@hotelrunner.com Replied May 2020 Read More Baratharun R. Verified reviewer Hospitality 11-50 employees Used weekly for less than 6 months Review source Reviewed December 2018 Pricing is expensive 5 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Easy to use interface, good design and quick sync. Cons: For low cost countries like India the pricing is expensive while there are many local options available. Read More Showing 1 - 10 of 32 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/hotelrunner-profile/reviews/) ## HotelRunner Popular Comparisons [Hostaway vs HotelRunner](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/hotelrunner/)[Lodgify vs HotelRunner](https://www.softwareadvice.com/hotel-management/hotelrunner-profile/vs/lodgify/)[eZee Centrix vs HotelRunner](https://www.softwareadvice.com/crm/ezee-centrix-profile/vs/hotelrunner/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/hotelrunner-profile/alternatives/) ## Other Top Recommended Channel Management Software [Rentals United](https://www.softwareadvice.com/crm/rentals-united-profile/) **3.9** (137) Recently recommended **0** times [servis.ai](https://www.softwareadvice.com/product/113880-FreeAgent-Network/) **4.6** (71) Recently recommended **0** times [Jurny](https://www.softwareadvice.com/crm/jurny-profile/) **4.5** (45) Recently recommended **0** times [Unifyr](https://www.softwareadvice.com/crm/zift-solutions-profile/) **4.8** (27) Recently recommended **0** times Stuck Between Options? Our experts can help you compare HotelRunner with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice