HotSOS vs WebRezPro

RATING:

4.6

(21)

HotSOS has 21 reviews and a rating of 4.57 / 5 stars vs WebRezPro which has 183 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (21)
4.6 (183)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 20, 2022
February 26, 2024
Pros/Cons
  • Pros

  • It really allowed us to seamlessly take care of our guests and be able to track progress in realtime, plus track history. I highly recommend this product for any maintenance department.
  • Easy to Navigate and Small learning curve for Responders and Agents. Lots and lots of builtin charts.
  • Cons

  • The interface is slow and laggy sometimes when you switch between different screens and it makes the program crash or the app if you are using the mobile version.
  • Having to chance passwords every 90 days is a problem.
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  • Pros

  • We implemented the booking tool on our website and it has been wonderful. I have been exploring the additional features and slowly utilizing more of what WRP has to offer.
  • The manipulation of reservations, availability and pricing is great. Also, the integration with OTA/GDS is seamless.
  • Cons

  • Setting up the software was difficult for our group.
  • I wish there was an Airbnb integration as manually entering them is a pain.
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Pricing Range
$
$
$
$
$
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Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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22 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos