Infor Hospitality Suite is used to manage properties around the globe, specifically over 73,000 customers in more than 200 countries. The software is suitable for many types of properties but is typically recommended to hotel chains, campgrounds, resorts, cruise lines, casinos, and government lodges. The system offers integrated hospitality management applications including front desk & property management, yield and revenue management, central reservations, housekeeping, CRM, financials, business intelligence, and maintenance management.
Most Infor Hospitality customers are using the product to optimize the online and offline guest experience within properties that have 100 rooms or more. The software can be implemented on-premise or over the web as a hosted system. Infor Hospitality offers mobile applications that may help reduce check in/check out time for guests, automate housekeeping, and manage incidents and facilities. The system is iPad and iPhone accessible and combines social, mobile, analytic, and cloud technologies to streamline usability and connectivity.
Astrid from Margarets Forest Holiday Apartments
Specialty: Independent Hotel
Employees number: 11-50 employees
Would like to upgrade to something else, but finding it difficult to find system with just the right amount of features as this one.
Reliable in performance, friendly support team, unique in that it offers features other programs don't.
No longer caters to smaller hotels. Using an old (2006) version called Portfolio at the moment, but I'm stuck in the past, as there are no upgrades/alternative options available.