Inn Style vs Fresha

RATING:

4.8

(68)

Inn Style has 68 reviews and a rating of 4.84 / 5 stars vs Fresha which has 1393 reviews and a rating of 4.86 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (68)
4.9 (1393)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 30, 2020
June 12, 2024
Pros/Cons
  • Pros

  • It is simple to use, has a brilliant support team and allows integration with other booking systems e.g. Online Travel Agents. It is excellent value for money and very affordable for small businesses.
  • It is just so fantastic, i love using the system as it looks really good. The customer service is amazing just simply the best nothing is ever to much trouble.
  • Cons

  • I really could not find a fault or anything I dislike.
  • Also the room price calculator is awful - tje total booking price needs to be inputted with the booking and, if the room checks out early the room still shows a debt, even if there isn't one.
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  • Pros

  • Hands down the most outstanding customer service.
  • I used fresha and I had so much support from [SENSITIVE CONTENT HIDDEN. He was truly amazing and patient with me , always answering my questions.
  • Cons

  • M out of my policy no show fee and I’ve lost an hour of my time with production.
  • Except on the website it says it’s included in the 2.29% plus $0.20 per transaction fees. M already very upset at the delay only to hear about these extra costs.
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Pricing Range
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$
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$
$
$
$
$
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos