# Kigo Software Reviews, Demo & Pricing - 2026 > Review of Kigo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hotel-management/kigo-profile --- [Home](https://www.softwareadvice.com/) / [Vacation Rental Software](https://www.softwareadvice.com/vacation-rental/) / Kigo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/kigo-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/kigo-profile/alternatives/) # Kigo 2026: Benefits, Features & Pricing Wondering if Kigo is right for your organization? Our Vacation Rental Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Kigo 3.7 [(156)](https://www.softwareadvice.com/hotel-management/kigo-profile/reviews/) Pricing Starting at $59.00 per month ### About Kigo Kigo, a Guesty Company is the answer to your every short-term rental business need. Kigo gives you a comprehensive suite of products that automates and simplifies your complex operational and hospitality-centric needs right out of the box. Manage your property data, booking calendars, guest communications and much more with 360-degree visibility, so you can focus on generating more bookings while reducing operating costs and increasing efficiency. Key features include websites, operations, owner experience, channel manager, insurance and secure online payment processing. Kigo comes with training & free webinars, as well as a dedicated implementation consultant who will make sure you are up and running. Kigo's comprehensive tools coupled with the expertise of Kigo staff help you maximize revenue and optimize your guest hospitality experience. Wondering if Kigo is right for your organization? Our Vacation Rental Software selection experts can help you in 15 minutes or less. ## Kigo User Interface ## Popular Kigo Alternatives Main Product Kigo 3.7 [(156)](https://www.softwareadvice.com/hotel-management/kigo-profile/reviews/) Ratings Breakdown - 3.70Ease of use - 3.69Value for money - 3.71Customer support - 3.74Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/) 4.6 [(5783)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.47Value for money - 4.32Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1575)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Booqable](https://www.softwareadvice.com/retail/booqable-profile/) 4.8 [(1162)](https://www.softwareadvice.com/retail/booqable-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.74Value for money - 4.82Customer support - 4.57Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/) 4.7 [(1320)](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.61Value for money - 4.50Customer support - 4.63Functionality Pricing Starting at $149.00 per month Get Price ## Kigo Pros and Cons We analyzed 156 verified reviews for Kigo to find out what actual users really think. Select to learn more Tools For Rental Management Kigo provides a comprehensive suite for vacation rental businesses, offering listing management, automation, and integrated solutions for multiple property types. Users find it helpful for organizing rentals, expanding portfolios, and improving competitiveness in the short-term rental market. Multi-Platform Calendar Updates Kigo streamlines calendar management by syncing availability and bookings across various platforms like Booking.com, Airbnb, and TripAdvisor. This reduces double bookings and saves time, making it easier to keep rental schedules accurate and up to date for property managers and agencies. Slow And Inconsistent Assistance Users often experience delays and difficulty getting help from Kigo's customer support. Responses can be slow, escalation rarely resolves issues, and some staff lack product knowledge. Many reviewers report frustration with unresolved problems and poor communication. ## Kigo Pricing and Plans Starting price: $59.00 per month Free Trial Free Version Basic $59.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Kigo Features - Popular features found in Vacation Rental Availability Management Channel Management Contact Management Guest Experience Management Housekeeping Management Marketing Automation Online Booking Owner Statements Payment Processing Property Management Reservations Management Work Order Management - More features of Kigo Accounting Activity Dashboard Alerts/Notifications API Booking Management Calendar Management Credit Card Processing Customer Database Customer Support Data Import/Export Data Synchronization Electronic Payments Email Management Email Templates For Vacation Rentals Guest Communications Inventory Management Price/Margin Management Reminders Reporting & Statistics Revenue Management Room Booking Task Management Third-Party Integrations Website Integration Website Management ## Kigo Integrations Turno Integration rated undefined from -1 review PriceLabs Integration rated undefined from -1 review Operto Integration rated undefined from -1 review Handle Integration rated undefined from -1 review ## Kigo User Reviews Overall Rating 3.7 Ratings Breakdown 5 45% 4 22% 3 11% 2 7% 1 15% Secondary Ratings Ease of Use 3.7 Value for money 3.7 Customer support 3.7 Functionality 3.7 SL Steinbock L. Verified reviewer Used unspecified for less than 12 months Review source Reviewed April 2016 Great online solution specialised in vacation homes 5 We are using Kigo now since about 8 months and are really, really happy with this online solution. The system itself has some bugs but the support team is acting on those matters really, really quickly. When I read some of the bad reviews I can't really believe. The support is always answering any questions - and I asked and keep asking a lot - quickly and with all necessary details. The majour selling point of the system is the channel manager which sync to the typical vacation home portals like homeaway, tripadvisor and many, many others. Renting out an apartment means you don't need to standard hotel sites to be listed on. You need vacation home sites like airbnb, homeaway, flipkey ... Adding a booking is very simple, adding a new property needs some time but once added most of the portals sync descriptions, prices, availability and booking rules. So you add it once to Kigo and then lean back, wait for maximum 24 hours and your are online on your channels. The website solution is pretty nice, especially the new template is beautiful. Just a tip from my side: wordpress isn't really difficult but it takes a lot of time to set up everything. Go and get the help from Kigo for the DIY page and focus yourself on getting bookings and earning money instead of playing with wordpress. So, thanks Kigo and thanks to the german speaking support team! I love the solution and you are all doing a great job! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support Pros: Smart software with lots of possibilities to adjust to your business. Simple channel manager syncs to the most important portals Cons: Sometimes a time consuming job to adjust everything to your CI. Read More VS Victoria S. Verified reviewer Leisure, Travel & Tourism 2-10 employees Used daily for more than 2 years Reviewed September 2022 Kigo delivers 5 We are extremely satisfied with Kigo. The functionality of the program and the customer service has been top notch. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We liked the comprehensiveness of the software. It does everything that we need. Kigo makes running our vacation rental business a bit easier. Cons: As a smaller company with a smaller vacation rental inventory we had concerns regarding the price point and the minimum monthly fees. Reasons for choosing Kigo Kigo provided the most comprehensive product. The booking calendar appearance, platform was appealing. It was critical for us to have a channel manager that would update calendar and content in real time, allow for inhouse reservations and payment processing, include a guest messaging system and offer reporting for operational and accounting process. Vendor Response Hi Victoria! Thank you for your kind feedback, your words are very much appreciated. Your account Manager has reached out to you, please, do not hesitate in letting us know if there's anything we can do to improve your experience with Kigo. Have a great day! Replied October 2022 Read More Michael G. Verified reviewer Hospitality 2-10 employees Used weekly for less than 6 months Review source Reviewed September 2016 Right idea, but some big oversights... 3 Moved client from pen and paper system to Kigo. I would have preferred another solution that I was familiar with, but client had already committed and just wanted to get going. Selected better website for $999. Some nice features and integrations, such as the commerce integration which auto charges guests at time of booking, and allows for a few click refunds on cancellation. The website is attractive, but unfortunately went through a two week f\*$k up when a major upgrade went badly wrong and their backup server went down at the same time and was unable to restore previous versions. I wonder if they will be crediting customers for 2 weeks without service. Thankfully they seem to have worked through the issues. Ratings Breakdown 5 Ease of use 2 Value for money 2 Customer support 3 Functionality Pros: Easy to user interface. Quick learning curve. Booking from calendar view. Integration with AirBnb, Booking.com and others. Nice front page booking bar. E-commerce for initial booking deposit and refunds (but not for the balance which has be done manually). Allows for lots of different fee structures. Built in revenue management system for an extra fee (haven't used it yet). Cons: No channel connection with Expedia, which alone will cost this property thousands in lost bookings. Website changes are slow to show up because of the way that they cache the files. Takes hours or sometimes days for a change to show up on the site. If they mess something up, there is nothing you can do to fix your site, you have to wait for them. You can create specials but they do not show up until after the guest has made the booking, so they are useless. Support is good, but slow. Issues can take a few days or longer to get resolved. Seasonal price feature is good idea, but buggy and I think no longer supported. There is no way to track when features are being released (they may or may not be). There is no group booking feature. Only 6 slideshows and no video allowed for front page on paid website packages. Vendor Response Dear Michael, Thank you for sharing your honest feedback. We¿re glad to hear you find our interface to be user friendly and have been happy with your experience using our channel manager and e-commerce features. In regard to the website challenges, we launched a release earlier this month to improve website performance. Our development team quickly identified issues affecting some clients and was successful in resolving them. We apologize for the inconvenience you experienced during this time, and are confident the upgrades make our website product better than ever. If you experience any issues in the future, our support team will work to resolve them as soon as possible. We also send out release notes via email whenever new features are released, available at http://help.kigo.net. As we strive to provide the best client experience possible, we take feedback seriously. We¿ve contacted you to discuss the situation, and please feel free to reach out any time for assistance. Replied September 2016 Read More LF Laurens F. Verified reviewer Hospitality 11-50 employees Used daily for more than 2 years Reviewed September 2022 Great!!! Please read my rating in detail. I have very specific requests. 5 Tracking for ads doesn't work well because we can't put a tag on the check-out page. Please also look at the rating description I did on the site before this. Everything else I like. I would like to work with you for a long time. We will grow further and might need to discuss pricing then. It's a quite high percentage to pay when we have more properties. We try to double every year. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Reasons for switching to Kigo We grew and had more than one location Vendor Response Hi Laurens, thank you so much for this great review & feedback! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime, and Our Customer Success team will look into your comments. Replied October 2022 Read More BW Barbara W. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed September 2022 User friendly reservation software 5 I have been in Vacation Rentals for 30+ years, worked in many softwares and Kigo is by far the quickest and easiest to learn and teach someone to navigate to get daily task completed. Once you learn the basics of where to find what, it makes the "back side" of the software more understandable. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Many of the functions are easy to learn, or teach to new employees. Cons: Within "All Reservations" "Check In" reports, I wish it would show what the balance is, not just "Partially Paid" and the due dates, instead of having to completely open each reservation. Vendor Response Hi Barbara, many thanks for the great rating! We'll share your feedback with the team. If there's anything we can do to improve our offering, please let us know! Replied October 2022 Read More VR Verified Reviewer Real Estate 2-10 employees Used daily for less than 6 months Review source Reviewed March 2021 Terrible software "soultion" 1 This software is clunky, it isn't intuitive or functional in any way. What was sold to us by \[SENSITIVE CONTENT\] was leaps and bounds different than what we actually received. Kigo was supposed to make managing our rental and our client rentals easier. In reality, we didn't even add any of our clients to the software because we very quickly saw while using it for ourselves what a nightmare it was and were too embarrassed to offer our clients such a poorly executed system. They claim there's an "app" for owners and users. In reality, it's a junky ugly webpage formatted for mobile users. As an owner, trying to use it on your phone is almost impossible. The calendar is in a row format (like a week is listed) instead of a monthly format showing each month. We never got notifications when guests would contact us. We still relied solely on Airbnb and VRBO to communicate with guests and use the calendar. Lastly, the payment processing system is beyond terrible. It doesn't sync with the channels at all. For example, VRBO would show only tax had been collected but in Kigo sometimes nothing other than the full amount. They say they offer a functional website for smaller management companies to use. It's a VERY restricted WordPress site where they limit everything. There is (literally) only one font option and the site is locked down so owners cannot design the site to function (without errors) appropriately. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing but the idea that we were sold on. Cons: Everything. CONS Poorly designed and executed software Slow clunky platform Bounces admins from two different platforms to do very simple functions NO APP - despite what they tell you in their sales pitch Software is full of glitches and rarely works correctly The support and implementation team is lacking simple knowledge on how their software operates No notifications when guests communicate The calendar is set up in row format making it very difficult to view Data is not consistent in Kigo The client platform is sold as interactive but is really incredibly basic and doesn't allow clients to view their rental data/reporting as advertised Causes error's within channel managers Read More David L. Verified reviewer Leisure, Travel & Tourism 2-10 employees Used daily for less than 12 months Review source Reviewed March 2017 Excellent software for accommodation industry 5 Overall the software is excellent. Pricing mechanisms, portal integration and Guest App elements of the product are absolute standouts. Downside is on the reporting front. There are vast options for reporting, but none that provide the most basic monthly reporting figures, which creates unnecessary work for me (the client) at the end of every month, and doesn't allow a rolling synopsis snapshot of where the business is sitting on any given day within a month. Only other major concern is to do with responding to customer concerns. Emphasis seems to be placed on the development of the product on a macro level, rather than having a separate team of developers ready to respond to client queries and concerns over elements of the product. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Vendor Response Dear David, Thank you for your review. We're are pleased to hear that you're happy with the tools that Kigo provides. We're taking note of your comments regarding the reporting and we will discuss these further with our product team. Please note that we've just released a new report: the occupancy dashboard - that allows you to track crucial key performance indicators and measure what matters the most to you: http://ow.ly/8lBV30bFx6i We hope that you like it! Remember that our Support team is here to help, even, on the weekends. They'll be your bridge to the development team if you have feedback about our products. thank you again for choosing Kigo. The Kigo team Replied May 2017 Read More VR Verified Reviewer Leisure, Travel & Tourism 2-10 employees Used unspecified for less than 2 years Review source Reviewed October 2015 When Kigo became a No-go 1 Kigo has newly been taken over by the American company Realpage and that is not an advantage for the clients. We have been clients for over a year and suddenly they raised their prices. I complained as Kigo didnt made any improvements to the existing software! So I had a phone call from a Sales Manager who promised me that we would be up runing in 90 days with the New Kigo. He really convinced me about this new product and I accepted the new prices too. But nothing happened and after 70 days I contacted my Account Manager and she had no idea about this. But she also inform me that I needed to buy a new website for the price of 4000 € (a very important detail that the Sales Manager forgot to tell me when he was selling the New Kigo) We lost a lot of time because of this horrible customers service. Furthermore they sacked the Account & Sales Manager and the Sales Director admitted that Kigo made a big mistake and that they have been understaffed. But at the end of the day they didnt take responsability for their mistakes. Our case went to their "Top Management" and they declined to give us any reduction for their mistakes. The product is good, but they completely lost it when it comes to customers service and therefor Kigo is a No-go for us. Ratings Breakdown Read More VR Verified Reviewer Hospitality 11-50 employees Used unspecified for less than 12 months Review source Reviewed June 2016 Good in parts, but clunky and very poor support 2 We moved our portfolio of about 100 properties to Kigo in November 2015. Aspects are good and aspects are bad. The good: Once issues are resolved the distribution is decent. Revenue management works well. The ops app is functional. The bad: A number of issues that we raised at the outset are still not resolved, and we are now considering them as being more or less insurmountable. Kigo do not seem to be willing or able to address the issues. They are not critical but the detract majorly from various communication automation functions. The app is very "clunky". Reservations take a long time to load etc and it is generally not a user friendly experience. There are also a lot of bugs with downstream channels. We have experienced a lot of issues with our AirBnB, Booking.com and other connections. It is definitely an improvement on our previous software solution (MyBookingPal), and has the potential to be excellent, but it is a long way from finished, and the speed of changes that we have seen in the past six months leads me to believe it will be a very long time before this is a polished product. Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support Pros: Distribution Revenue Management Cons: Slow to use Poor customer support Bugs not being addressed Read More VR Verified Reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed April 2020 Wonderful Experience! 5 Very Pleasant! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Awesome Features, User Friendly, Agile On-boarding & best Customer Support Cons: should focus more on getting potential channels with easy connection process. Read More Showing 1 - 10 of 156 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/kigo-profile/reviews/) ## Kigo Popular Comparisons [Eventbrite vs Kigo](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/kigo/)[Hostaway vs Kigo](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/kigo/)[Booqable vs Kigo](https://www.softwareadvice.com/retail/booqable-profile/vs/kigo/)[Lodgify vs Kigo](https://www.softwareadvice.com/hotel-management/kigo-profile/vs/lodgify/)[OpenTable vs Kigo](https://www.softwareadvice.com/hotel-management/kigo-profile/vs/opentable/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/kigo-profile/alternatives/) ## Other Top Recommended Vacation Rental Software [Hostfully Guidebooks](https://www.softwareadvice.com/hotel-management/hostfully-profile/) **4.8** (123) Recently recommended **14** times [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) **4.8** (1575) Recently recommended **11** times [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (217) Recently recommended **8** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **8** times Stuck Between Options? 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