# KWHotel Software Reviews, Demo & Pricing - 2026 > Review of KWHotel Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hotel-management/kwhotel-pro-profile --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / KWHotel Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/kwhotel-pro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/kwhotel-pro-profile/alternatives/) # KWHotel 2026: Benefits, Features & Pricing Wondering if KWHotel is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview KWHotel 4.3 [(28)](https://www.softwareadvice.com/hotel-management/kwhotel-pro-profile/reviews/) Pricing Starting at €8.00 per month ### About KWHotel KWHotel is a hotel management software designed for small and medium accommodation facilities. Available in three different versions - free, standard and Pro, the software contains a variety of features including reservation, guest management, accounting, reminders and more. KWHotel offers an interactive calendar for booking dates. The solution offers a customer database and logbook that can record statistics and generate reports. The room management system is capable of setting multiple booking rates, offering special pricing for different age groups and using differential pricing strategy according to booking demand. The logbook allows hotel staff to review booking history and maintain a centralized client database. With built-in data analytics capabilities, users can review sales reports and analyze booking trends. KWHotel offers an online booking engine and Android mobile app, all of which are linked with the interactive calendar. The solution synchronizes directly with Booking.com and other online booking channels. The solution offers professional technical support and free software updates. Wondering if KWHotel is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## KWHotel User Interface ## Popular KWHotel Alternatives Main Product KWHotel 4.3 [(28)](https://www.softwareadvice.com/hotel-management/kwhotel-pro-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.19Value for money - 4.38Customer support - 4.17Functionality Pricing Starting at €8.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1575)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.4 [(477)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.16Value for money - 4.25Customer support - 4.38Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) 4.3 [(342)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.07Value for money - 4.05Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Smoobu](https://www.softwareadvice.com/property/smoobu-profile/) 4.5 [(195)](https://www.softwareadvice.com/property/smoobu-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.42Value for money - 4.42Customer support - 4.34Functionality Pricing Starting at €29.00 per month Get Price ## KWHotel Pricing and Plans Starting price: €8.00 per month Free Trial Free Version KWHotel Standard €8.00 per month No plan information available KWHotel Pro €15.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## KWHotel Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of KWHotel Access Controls/Permissions Accounting Activities Booking API Billing & Invoicing Booking Notes Built-in Accounting Channel Management Credit Card Processing Customer Database Customer History Extended Stay For Vacation Rentals Front Desk Management GDS/OTA Integration Housekeeping Management Multi-Property Online Booking Payment Processing Point of Sale (POS) Reminders Reporting & Statistics Reservations Management Room Booking Single Property Spa/Activity Management Third Party Booking User Management ## KWHotel User Reviews Overall Rating 4.3 Ratings Breakdown 5 75% 4 7% 3 0% 2 11% 1 7% Secondary Ratings Ease of Use 4.3 Value for money 4.2 Customer support 4.4 Functionality 4.2 Diane v. Verified reviewer Used daily for less than 2 years Review source Reviewed May 2017 User Friendly 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Everything about KWHotel is easy to understand and operate and best of all - you can send any questions via email and they will respond within a few hours with easy to follow steps. Any beginner or professional can operate the program. My husband and I own a Resort and I was thrown into the deep end when it came to booking out our accommodation. I downloaded the free trial and was so impressed with the features, I bought a package. I am a self-taught user and I absolutely love KWHotel. Again, if you get stuck- Just ask and you will get a reply with easy to understand solutions. Teamviewer also a blessing for emergencies!!! Read More AJ Alona J. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed June 2021 The best Hotel management software out there! 5 Seven stars!!! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I am the manager/owner of two hospitality companies. In the past, I have worked in large hotel chains with the most expensive Hospitality programs and when I created my own companies, I needed all the features of a good program, without the prohibiting cost most brought with them... Then I found KWHotel in 2016...! I started with the free option to see if it suited my needs and then quickly moved on to the Pro version. The interface is easy to navigate, the calendar view is all-inclusive, the program's features include everything a hotel/villa management/apartment rental company may need (web access, mobile App, OTA sync, channel manager etc) and more, all with very easy navigation and setting up process! The support center (which is probably the most important aspect of a software program) is the best I have come across in ANY sector, with immediate response, well-informed personnel and the INVALUABLE feeling that if something goes wrong, then it will be set right in no time at all! I HIGHLY recommend KWHotel for anyone who needs to keep informed of their reservations, guest data, prices, statistics, invoicing and general management of their hospitality company with one "click". We at Messinian Luxury and Messinian Nest would be lost without it! Cons: Nothing! Everything works for us and we keep finding features that help us more and more with our reseervations management and villa operations. Vendor Response Alona, thank you so much for your kind words! That soft breeze of positive energy is always truly rewarding! You can expect much more from our Team in the upcoming years - we're planning lots of exciting solutions for hoteliers around the world :) Have a great day! Mariusz Luzar KWHotel Team Replied June 2021 Read More RP Regina P. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed March 2019 Buyer beware 2 Ratings Breakdown 4 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Once it's all set up and nothing goes wrong, it's easy to use. I like the option to use their free version before deciding to buy. Cons: Setup is a nightmare and customer support is horrible. They have very little online help and what they do have is constantly changing because they are still in the process of changing their program. Twice their server has gone down on a Friday. I had no way of viewing my calendar or running my motel until the following Tuesday because they don't work weekends and they are on Poland time and I am on USA time! As you know, loosing all of your reservations is an absolute nightmare! Especially for several days over the weekend. Also, they sold me the mobile app knowing it didn't work. Then, the next year, the added the mobile app fee on my subscription again. I am not very tech savvy and I know nothing about HTTP so, Initially I gladly paid an extra fee to have their online reservation system set up on my website. This took a few months. Last October, they changed their server and now nothing seems to work. And, to top it off, they made me pay their extra fee a second time to get the online reservation set up on my website again. And after a few months, I had to get belligerent just to get them to do it. Now, it's been 6 months and it still doesn't work! Every time I open the program on my computer I cringe in fear that something will go wrong and I'll have to deal with the one email a day conversation or the 3am phone call trying to get whatever it is fixed. Read More DV Dim V. Hospitality 201-500 employees Used daily for more than 2 years Review source Reviewed September 2017 Excellent software , value for money 5 Problem solver..extremely useful in that rate ,high quality . Has functions which make it valuable asset in a small company Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Perfect choice for small/medium size hostels and hotels. Easy to learn-Very good interface Good functions ( reservations, room plan , basic but solid reports) Automatic updates Good Support-Customization of various reports Good Connectivity with various third party softwares. Server backup ( optional but highly recommended) Price and benefits you get. It is clear that the software has been created by people understanding the needs of a small -medium size property . Cons: The mobile app needs improvement . Also the web interface could be better. Apart from that maybe some functions should be added in the future ,nothing which downgrades the quality thought. Vendor Response Hi Dim! It was a pleasure to read your review for KWHotel. It is always exciting to see the pros but I also have good news about the cons. Both the mobile and web apps are currently undergoing major improvements so hopefully the cons mentioned will soon become a remnant of the past for you! Cheers, Mariusz Luzar KWHotel Support Team Manager Replied September 2017 Read More CM Christina M. Verified reviewer Hospitality 11-50 employees Used daily for more than 2 years Review source Reviewed December 2022 crazy expensive product 5 they forced me to stop our co operation in a very unpolite way, it not normat to raise yr price to old customer 300% Ratings Breakdown 4 Ease of use 1 Value for money 5 Customer support 5 Functionality Pros: good customer service and many oprions to choose from Cons: i use it for more than 5 years and from 2022 everything has changed. they charge for everything i mean everything , they want 5e/month to keep yr access to your database , when you dont have an active licence, tho one i have payed for! for 2023 the prices are 300% higher, unbelievable Reasons for switching to KWHotel price increases Read More VR Verified Reviewer Hospitality 11-50 employees Used daily for more than 2 years Review source Reviewed November 2023 A mediocre PMS written by junior devs as a weekend project 1 Ratings Breakdown 3 Ease of use 5 Functionality Pros: It.. keeps your reservation and usually syncs well between providers Cons: Sorry KWHotel team - but your support is pretty much non existent and the prices tha are charged for software that is self hosted is crazy high! The competition is miles ahead. Read More VR Verified Reviewer Used daily for less than 2 years Review source Reviewed July 2018 A great platform that works well for small hotels 4 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: The system is a good product for those hotels who do not have a large complicated operation, it is a PMS that would be a good place to start and it has some good reporting and great flexibility. A very affordable product. Cons: The system is a good starting point but it lacks some key functions, it has been designed for the smaller less experienced property in mind, the system does have the opportunity to grow and be an all-rounder platform, but it needs to have further development. Read More oG omar G. Verified reviewer Hospitality 11-50 employees Used daily for more than 2 years Review source Reviewed March 2019 It made my work SO easy! 5 I have been using it for 4 years and it really made my work easier. It is reliable and very easy to learn (my colleagues all learned it quite fast). The team is doing a great job and offers quick assistance whenever needed. Thumbs up Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: That it is so easy to learn, reliable and accessible from many computers Cons: That it runs slow when the internet connexion is bad Read More MR Michael R. Used daily for more than 2 years Review source Reviewed May 2018 Cheap Rooms Guesthouse Patong is a 14 unit Guesthouse. KW is easy. Accurate. Reliable. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The free version is perfect. If we had a credit card, I'd buy the Pro version. The scheduling, reservation is what exactly we need. Cons: I'd like it to interface with my Android on cloud. But I think that's the Pro version. We do not have a credit card. Read More Luis C. Verified reviewer Accounting 1001-5000 employees Used weekly for less than 12 months Review source Reviewed August 2018 management optimization 5 Ease to work in real time in times of dynamic changes that require timely and accurate decisions for the success of the hotel business. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: the functionality for tourists to make their reservations. Cons: the modules for the control of the locks of rooms, the management of restaurants and of accountability are additional Read More Showing 1 - 10 of 28 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/kwhotel-pro-profile/reviews/) ## Other Top Recommended Reservations Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (217) Recently recommended **22** times [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (342) Recently recommended **15** times [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (59) Recently recommended **14** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **12** times Stuck Between Options? 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