Lodgify Software
FrontRunners
About Lodgify
Lodgify is a cloud-based software system designed for vacation rental owners, property managers and bed and breakfast innkeepers.
With Lodgify’s software, users can easily build an optimized vacation rental website in multiple languages, accept direct bookings with credit card payments and oversee all of their daily operations. The channel manager allows users to synchronize calendar availability, reservations, photos and information with major distribution sites such as Airbnb, Booking.com and Expedia. The centralized reservation system receives all inquiries in one inbox, allowing the user to manage all requests and bookings from one place. In addition, instant calendar updates and real-time availability reduce the possibility of overbooking, and features such as...
Lodgify Pricing
Lodgify offers scalable subscription plans based on a monthly fee, for both vacation rental owners and managers with 1 to 500+ properties. No set-up fees and no commissions.
Starting price:
$11.00 per month
Free trial:
Available
Free version:
Available
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All Lodgify websites come with a powerful vacation rental booking system seamlessly built into the design. Instantly receive bookings and online payments from the very first day.
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Lodgify User Reviews
OVERALL RATING
Showing 1 - 5 of 410 reviews
Deanna
Verified reviewer
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2018
A game changer for vacation rentals
Pros
Relatively simple to use. I was able to set up my site and reservation system in less than a week. Site works extremely well on mobile devices (which is huge). I am starting to get a lot of direct online bookings which is amazing. The customer service is very good - I have asked several detailed how-to questions. In one case, I wanted to do something that is not part of the Lodgify product. The service rep researched other ways to accomplish the task and integrate into my site. She sent me detailed instructions and even links to assist me. Not many companies will take the time to do that! Finally, the workflow aspect of the reservation system is a huge time saver. It is so nice to be able to set up automatic payment reminders, send rental agreements and canned emails automatically! Gives me time to worry about running my business and expanding the website instead of doing all the manual processes associated with bookings.
Cons
Some of the widgets are a little restrictive. I have managed to work around most of them. My only other complaint is that if you respond to an inquiry with a quote, the system automatically blocks the dates with a tentative booking. I sync my HomeAway, VRBO etc calendars with my Lodgify calendar, so the tentative block causes those calendars to show unavailable. In this business, the conversion rate on inquiries is not high enough to block dates simply because someone sent an inquiry.
Response from Lodgify
Hi Deanna, thank you for reviewing your Lodgify experience. We're happy to hear how quickly and easily you were able to get your website up and running. It's a very positive sign you are already achieving direct bookings on your website, we hope this continues to make up an even larger portion of your reservations this year! We're glad our agents were able to go above and beyond to help you find the solution to your query. We look forward to seeing you expand your website throughout 2018! Regarding the tentative booking on inquiries, we have recently updated our system and now, inside your policy settings, you can decide the quote expiry time. The default is one week, but you can change this to suit your properties. If the guest does not accept the quote within this time frame, your calendar will automatically be re-opened. For further details on this matter, please get in touch with your support agent. Have a great booking-filled year! The Lodgify Team
Replied January 2018
Valerie
Company size: 2-10 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Loving Lodgify
I love Lodgify. I recently moved over my 2nd property and an 99% sure I'll onboard our 3rd property in the summer. [SENSITIVE CONTENT] was a fabulous onboarding specialist.
Pros
Lodgify is very user friendly and I love that you can do a lot yourself.
Cons
Customizing the checkout page and think improving the website builder would be helpful. You can really only change things if you know how to write code.
Reasons for choosing Lodgify
Ease of using the system, custom and automatic email notifications to clients
Reasons for switching to Lodgify
Loved using Lodgify for Dye House. LH was inaccurate when it comes to pulling reports, $ never tied out correctly. Many limitations to the system.
Response from Lodgify
Hello Valerie, Thank you so much for your wonderful review about our software and our team. We are glad that you found an easy and integrative solution for your vacation rental business. Can't wait for you to onboard your third property! Best Wishes, the Lodgify Team
Replied March 2022
Shelina
Company size: 2-10 employees
Industry: Hospitality
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Not happy with Customer support
Loved [SENSITIVE CONTENT] HATE Lodgify
Pros
[SENSITIVE CONTENT]- Who who handled the onboarding of the system was fantastic. But after you finish your 3 calls to set up the support is AWFUL!!!! I would not recommend this app and I am looking for a new one where I can get better support when I need it.
Cons
Continuous issues between website, ssl, domain connection and linking to airbnb/vrbo. The provide videos that are not helpful and if the video doesent answer your specific question you have to email. Some situations we need immediate response as it is costing us loss of customer because issue cant be fixed.
Reasons for choosing Lodgify
Looked like the simplest system with good support. Boy was I wrong!
Response from Lodgify
Hello Shelina, Thank you for your feedback. At Lodgify, we pride ourselves with our excellent customer service, so I am disappointed that you didn't receive the care and assistance I would expect. We will use this feedback to help make us better. Kind Regards, The Lodgify Team
Replied March 2022
Steve
Verified reviewer
Company size: 1 employee
Industry: Real Estate
Time used: More than 2 years
Review Source: Capterra
January 2022
Lodgify - because life's too short
Great experience. Very quick and helpful support.
Pros
Very easy to setup and get started. Compared to hosting your own website and administering the software. Lodgify is a great time and effort saver. I really don't know how I managed before!
Cons
Reports are very limited. The price for the premium version is too high
Reasons for choosing Lodgify
Lodgify offered a more simple changeover
Reasons for switching to Lodgify
To save time and project a more professional image
Response from Lodgify
Hi Steve, thank you for the kind words about our software and our team. We're glad to hear you've had a great overall experience not only building your website, but with organizing your bookings, too. All the best, The Lodgify Team
Replied February 2022
Konstantinos
Company size: 2-10 employees
Industry: Real Estate
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
All in one vacation rental software
Super, great customer service team, they are always answering every question with details and help until the issue gets solved. Onboarding was easy with the helping agent provided.
Pros
How properties are displayed similarly to other channels so customers are familiar with the look.
Cons
Promotions set up has errors often and complicated to remember what can be exported and how. Would be great to apply more custom promos.
Reasons for choosing Lodgify
Seems more professional
Reasons for switching to Lodgify
The website was not looking professional with Wordpress as it looks better with Lodgify for vacation rentals. Travelnest fees are higher than using Lodgify when calculating our average stays
Response from Lodgify
Hello Konstantinos, Thanks for your amazing review about our software and our team. It's great to hear you're finding an easy-to-use solution and are finding our team super helpful. Best Wishes, The Lodgify Team
Replied April 2022
