Lodgify Software


 

Lodify is a hotel and hospitality management system that allows users to create custom vacation rental web design. The Lodgify website is available to rental owners in a variety of industries including bed & breakfast innkeepers and vacation rental managers.

Users can choose from a variety of website templates that are mobile-friendly and customizable. The “Book Now” feature enables owners to accept online bookings and credit card payment from one dashboard. The channel manager allows users to keep calendar availability, photos, and information in sync with other listings sites including AirBnB, Booking.com, and Homeaway. The reservation system receives all inquiries in one inbox, allowing the user to manage requests and bookings from one place.

Individual websites link to social media pages and feature “like” and “share” buttons. The design themes are available in 22 languages through a translation tool.

 

Lodgify - Booking engine
 
  • Lodgify - Booking engine
    Booking engine
  • Lodgify - Website template
    Website template
  • Lodgify - Reservation system
    Reservation system
  • Lodgify - Dashboard
    Dashboard
  • Lodgify - Booking system
    Booking system
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

195 Reviews of Lodgify

 

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Software Advice Reviews (2)
More Reviews (193)

Showing 1-2 of 2

Emanuele from Italian House in Sofia
Specialty: Hotel Chain
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Its not enough for a multi property management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My opinion is pay some more Euros per month and go with another Hotel management system

Pros

Easy to use, provides a free website and a domain (in case you don't have one), average price, multi account management.

Cons

The calendar lacks functionality its really outdated, you can't manage rooms of the same type, for example if ypu have 2 reservations for the same day same type of room you can't understand for which room exactly is", the prices they give you are VAT excluded so be ware,
No App and the mobile version it's unusable as it takes too much time to load even on a good 3G connection, The channel manager doesn't have a lot of options as you get life modification only on Booking.com Airbnb synchronization is really bad no real time it updates in like 10 hours, almost no support, you write some email and a girl replies to you once in 24 hours.

Review Source

  Response: Jess, Codebay Solutions S.L

Date: November 2017

November 2017

 

Dear Emanuele, thank you for taking the time to review your experience with Lodgify. It is important to acknowledge that Lodgify is not positioned as a hotel software, we are focusing on vacation rentals. Therefore, it can neither be expected to perform as a hotel software, nor have the same price point as one. We are pleased to have been in direct contact with you to resolve the issues you were experiencing regarding your website with Lodgify. We apologize for the uncharacteristic delay experienced while communicating with the support team and for the Airbnb malfunction we had at the time – please note this has now been resolved. If you have any future questions, don’t hesitate to get in touch with your Lodgify support agent directly. Your website looks great! Very best wishes, The Lodgify Team

 
 

Heather from McComb Children's Clinic
Specialty: Inn
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This system is very user friendly. It basically walks you through each step to take. Very easy to understand.

Cons

I didn't have many issues with this program. Sometimes it will freeze up for a second but that was few and far between.

 
 
 
Showing 1-20 of 193

Annmaree from CHILL-OUT @ FORSTER & THREDBO

June 2018

June 2018

Fantastic customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

A one stop holiday rental portal that can offer a channel manager, reservation system, rates setup, booking calendar, reviews and website.

Cons

Rates and promotions can be a little tricky to set up but with assistance from customer support I was able to implement it. They even sent me a personal video to explain how to do it. Best customer service I've ever experience.

Review Source: Capterra
 

Kirk from Seastone at Sandy Hook

May 2018

May 2018

It's a great Saas product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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It's a good adjunct for online marketing.

Pros

The best part of the product is the design of the website templates. The back end system is good but not great. Syncing the reservation calendar with airbnb and vrbo is great!

Cons

Reservations Calendar is not particularly intuitive. The color of the calder on the website is confusing - white is booked and blue is available. Should be opposite a few people have been confused by this thinking we're booked when we're not.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: June 2018

June 2018

 

Hi Kirk, thanks for taking the time to review your Lodgify experience.

We're pleased to hear you're thrilled with your website design and our synchronization possibilities with external channels.

Your feedback is super important in helping us decide on new features and make improvements to our software in the future. We've shared your comments with the rest of the team. All the best, the Lodgify Team

 

Mark from Airbnb

May 2018

May 2018

Awesome!

Ease-of-use

Functionality

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Value for Money

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Pros

Very cheap. Does what was promised. Exactly what i was looking for! Guest and other alternatives too it were either chunky or too expensive and leaves little to our bottom line.

Cons

Didn't like how i had to get seperate channel manager (outswitch) because iCal sync was too slow in syncing so there were a few cases of double bookings which was the worst.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: June 2018

June 2018

 

Dear Mark, thank you for your review of Lodgify. We're happy to hear you're pleased with our quality, ease of use and the great value for money!

We're glad you have resolved any issues of double bookings with our channel manager. Thanks again for your continued support! Best wishes, The Lodgify Team

 

Pedro from Investment Management

May 2018

May 2018

Automatically changed my settings, costing me hundreds of dollars

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

It integrates the various calendars from different platforms and allows you to see the calender in one single page.

Cons

The interface isn't particularty good and have encountered many bugs. On top of the that, many features aren't well integrated. When I added booking.com as a channel, the software for some reason found it necessary to change my minimum number of nights per stay to 1, which is highly unprofitable. In the next 2 days, I received 5 bookings for 1 night, which booking.com won't allow me to cancel. I will now loose hundreds of euro + a lot of time with these bookings.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Pedro, thanks for your review.

We are happy to see that you find our calendar useful!

Setting a channel manager connection is a complex process, and requires actions from both our connectivity team and our customers. Our customer support team has tried to provide as much guidance as possible, but the Booking.com connection has not been confirmed from your side. This has consequently caused the issues you describe.

To discuss this in further detail and find out the next steps to resolve your issue, please don't hesitate to get in touch with support@lodgify.com.

Very best wishes, the Lodgify Team

 

Kim from Let Gurus Ltd

May 2018

May 2018

Excellent solution that is affordable for independents starting out in holiday letting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Instinctive functionality, fast processing, easy to use rates and calendar settings plus nice looking display features

Cons

Templates can be a bit restrictive on design and copy layout and could do with more direct links for channel manager listings.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Kim, thanks for a great review of Lodgify. We're happy to hear you're pleased with the speed and ease of use of our software. Your website is looking fantastic - great job!

We've noticed you haven't connected channels in your Channel Manager yet. For information on how to get this set up, please reach out to support@lodgify.com and they will happily outline the steps to getting connected.

Thanks for supporting Lodgify. Best wishes, the Lodgify Team

 

Marlon from Colonial Guest House
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

My experience with using Lodgify has been great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

More bookings and online presence.

Pros

The aspects I like most about using Lodgify is its user friendly interface and website management tools. The overall quality of the website looks very profession and it is easy for our prospective clients to navigate.

Cons

The aspect that I least like about this software is the inability to prevent bookings too far in the future. For instance, I would like to prevent instant bookings for more than 1 year in advance.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Marlon, thanks for your glowing review of Lodgify!

We're happy to hear your website is a success with your prospective guests.

Your feedback is important to help us improve our software, and has been shared with the development team to bear in mind for future updates. Keep up the great work! All the best, the Lodgify Team

 

Agneta from Swescot Svenska Stugor AB
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

great software for managing our bookings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
Value
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can run our rental company

Pros

gives a good overview in the calendar view
easy for guests to make the bookings
easy to update the sections

Cons

Missing the ability to allow for discounted rates when the guests are booking. For instance we offer our returning guests a 10% discount and 10% discount if they book more than one cottage, but there does not seem to be a way of handling this

Review Source: Capterra
 

Daniela from Your Holidays in Umbria

May 2018

May 2018

good software easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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Pros

Lodgify is good software , easy to use with a helpful panoramic overall.
Customer support is excellent
It is 100% customizable and offer a wide rage of solution

Cons

Sometimes the sotfware crash and the change are not saved.
No other problems now, it works well and it is much helpful for me

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Hi Daniela, thanks for your fantastic review of Lodgify. We're happy you are pleased with our software, our customer support team and the customization possibilities of our software.

We are always working to reduce any bugs and inconveniences in the way our software works. If you spot any in the future, please report it immediately to support@lodgify.com so we can fix the issue as soon as possible.

Best wishes, the Lodgify Team

 

Ria from Villa Breeze Curacao
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

For me as a vacation rental owner te best solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
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Value for Money
Value
Support

All bookings in one place.

Pros

Value for your money. Great customer service even sometimes in my language. Nice templates. Great to be able to send quotes from my website.

Cons

Sometimes the navigation is confusing. The mobile version could be better. There s no iDeal payment option available

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Ria, thanks for reviewing Lodgify!

We're happy to hear our solution is a great fit for your business, and we're proud to be part of your success.

We are working on improving Lodgify mobile ¿ keep an eye on our blog for future updates.

Best wishes, the Lodgify Team

 

Mike from South Downs Way Bed and Breakfast

May 2018

May 2018

Not understanding what lodgify do makes it difficult to review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
Value for Money
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Pros

It was relatively easy to get a site up and running. And paying a monthly fee is also good to start with

Cons

Because it didn't integrate with booking.com we had to disable the booking facility and instead request to book.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Mike,

We're pleased to hear you are happy with your website and the ease of use of our software.

Please note, last year we released our full two-way integration with Booking.com which allows you to import reservations and synchronize calendars, as well as export rates to Booking.com. You can read more information about setting up this connection in our Knowledge Base: http://support.lodgify.com/15922-channel-manager/277535-connect-the-booking-com-channel-manager. Best wishes, the Lodgify Team

 


May 2018

May 2018

Lodgify is there quietly in the background working reliably. I have never needed to ask for support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Support

Because it's reliable, I can forget about it working in the background.

Pros

Reliability. I wish they also provided a pricing software package too, so that I could have everything in one place, reliably so!

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Thanks for a stunning five-star review of Lodgify. We're delighted to hear our software is a reliable solution for your business. Thanks for choosing Lodgify!

 

Eric from Vandelay Property Management

May 2018

May 2018

Fantastic Property Management Software for Our Vacation Rentals

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
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Pros

We love the easy of use, robust features and most importantly the fantastic customer service. Their customer support team is always incredibly responsive and are always looking to go the extra mile.

Cons

Definitely geared more to the European user (currency defaults; other language issues) and templates they offer do have some limitations re: picture placement.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Eric, thank you for the wonderful review of Lodgify.

We're pleased to hear you're over the moon with our customer support team and the service they provide.

Thanks for choosing us for your business! Kind regards, the Lodgify Team

 

Mark from Sterling Kilgore
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Built a complete rental property website, with no prior website development experience.

Ease-of-use

Functionality

Product Quality

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Good product for the intended purpose of setting up a lodging website.

Pros

Ability to easily make changes and modifications as necessary. Bookings are simple to process. Email notifications of client activity a plus.

Cons

Takes some time getting used to Pages formatting. Could be more intuitive. Auto publish of changes would be nice.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Mark, thanks for reviewing Lodgify! It's good to know it was easy to build your website from scratch, and maintaining it is a simple task.

We are always looking to improve our software, so your feedback will be shared with the wider team to take into consideration for future improvements. Best wishes, the Lodgify Team

 


May 2018

May 2018

It's perfect for vacation rental properties.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
Value for Money
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Support
Pros

It's a all in one website plus reservation system. There are several templates and they are easy to use. I love that someone can make a reservation and this will also update the calendar.

Cons

It's more for vacation properties versus retreat properties. It would be great if the software could also incorporate events.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Thanks for your amazing five-star review of Lodgify! We're so happy to hear you're pleased with your website, reservation system and calendar synchronization possibilities.

Thanks for your continued support. Keep an eye on our blog for feature updates.

Best wishes, the Lodgify Team

 

Kimberly from Rivercliff

May 2018

May 2018

My experience with Lodgify has been positive overall. I get a lot of Bussiness choices from the site

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Product Quality
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Value for Money
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Pros

The software has choices such as having a calendar that tells consumers if the dates are available they are interested in. This allows them to make their plans and arrange their trip around the availability of our vacation spot. It had templates to use to initially set the site up. It also has prices for extras you may supply at an extra fee like our boat or kayak service. There is a photo gallery that allows you to get the true picture of a thousand words before your perspective clients. You can add discounts and local attractions to let future guests know they will have a full vacation experience including all the bells and whistles. You can also add in discounts that can be automatically figured into their quote. Unlike other sites, it allows you to give your phone number so coustomers can deal directly with you. You have the opportunity to have coustomers book directly or contact you at an email address. This is also something that other sites do not allow until payment and fees have been collected by their company.

Cons

The main problem I have is that I am located in Texas. The company is there to walk me through any issues I have but there is a time change difference. This is better now with representation texting messages on the bottom of the screen in real time.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Kimberly, thanks so much for giving us five stars across the board!

It's great to hear you get a lot of business and direct bookings from your website, and that you're pleased with the features and functions our software offers.

We are currently working on expanding our customer support hours to serve even more clients in the US every day.

Best wishes, the Lodgify Team

 

Martin&Hanna from Dorf-Appartements
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

used several times a day, helps to coordinate bookings, to check capacity and to adapt prices

Ease-of-use

Functionality

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Value for Money

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Value for Money
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time saving, quick overview

Pros

I like most the 6-month-calender with its brillant overview of available and already booked apartments!
It is easy to coordinate, to check capacities, to adapt prices and react to the current situation in our city.

Cons

For the customers it is not possible to book more apartments at only one step. They have to send a booking request for every apartment.
For me it is difficult to get these bookings into only one booking at the system.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Martin & Hanna, thanks for reviewing Lodgify. It's great to know you're happy with the six-month calendar overview and that our software has helped you to save time when managing your business.

Best wishes, the Lodgify Team

 

Frances from Peregian Holiday House

April 2018

April 2018

Lodgify is user friendly but very professional

Ease-of-use

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Value for Money

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Pros

User friendly
Lots of photos able to be uploaded and good control how you use the photos.
All the areas of description have good amount of character space.

Cons

Not too much not to like but did take some time to get the hang of, but compared to other sites I use to advertise our house it was much easier.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Hi Frances, thanks for your great review of Lodgify. We're glad to hear you're pleased with the functions and having control of how you present your site.

We're proud to be a part of your business' success! All the best for the future, the Lodgify Team

 

Barbara from Le Catarina

April 2018

April 2018

Great, user friendly, and very practical website

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

It is easy to use, support team is responsive and efficient, great tool for someone starting renting properties and does not have the knowledge, or capacity to build its own website.

Cons

There are only a few tweaks that could be improved. Like photo size that adapts to website site, and the translation features can be tricky. But these are really minor issues.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Barbara, thanks for reviewing Lodgify! We're happy to hear your positive feedback about your experience as a beginner in the website-building world.

We're proud to be a part of your business' success. Kind regards, the Lodgify Team

 

Rita from Shallow Bay

April 2018

April 2018

Easy to set up and maintain site and great customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

Lodgify custom website is really the best value considering how easy it's to set up, maintain and update the calendar. There is a 2 way integration with AirBnB, integration with credit card processing.

Cons

I wish there would be a way to collect at guest arrival and hold a security deposit with an easy refund if there is no claim. The reviews raitings are not shown on google search. Having these 5stars would increase website search ranking. I wish there would be 2 way calendar integration with other sites like HomeAway or Trip Advisor. But 1 way calendar sync to these sites works well.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Rita, thank you for your review of Lodgify. It's good to hear you are happy with the value for money, ease of use, Airbnb integration and credit card processing function.

Your feedback is really important to us and has been shared with the wider team to take into consideration for further developments.

Please keep an eye on our blog for all new updates and releases. Best wishes, the Lodgify Team

 

Tricia from Sojourn Villas

April 2018

April 2018

In general this platform operates well is good value for money.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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The ability to properly manage bookings with ease. Very user friendly.

Pros

Customer service response rate is high and gives user peace of mind that all queries/concerns will be addressed. I appreciate the upgraded calendar view(s) and function updates made to it recently.
Good value for the price.

Cons

One limitation is that non developers are unable to customize the design and function of their website and have to work with the few templates provided.
Currently there isn't a mobile app allowing users to manage reservations from their phones. Instead uses are expected to login via browser on a device, which can be cumbersome.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Hi Tricia, thanks for taking the time to review your experience with Lodgify.

We're pleased to hear you are happy with our price points, our customer support team and improved features.

Your feedback will be shared with the wider team to bear in mind for future developments. Please check our blog to stay up-to-date with the latest news about our product.

Best wishes, the Lodgify Team