Lodgify Software


 

Lodify is a hotel and hospitality management system that allows users to create custom vacation rental web design. The Lodgify website is available to rental owners in a variety of industries including bed & breakfast innkeepers and vacation rental managers.

Users can choose from a variety of website templates that are mobile-friendly and customizable. The “Book Now” feature enables owners to accept online bookings and credit card payment from one dashboard. The channel manager allows users to keep calendar availability, photos, and information in sync with other listings sites including AirBnB, Booking.com, and Homeaway. The reservation system receives all inquiries in one inbox, allowing the user to manage requests and bookings from one place.

Individual websites link to social media pages and feature “like” and “share” buttons. The design themes are available in 22 languages through a translation tool.

 

Lodgify - Booking engine
 
  • Lodgify - Booking engine
    Booking engine
  • Lodgify - Website template
    Website template
  • Lodgify - Reservation system
    Reservation system
  • Lodgify - Dashboard
    Dashboard
  • Lodgify - Booking system
    Booking system
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

134 Reviews of Lodgify

 

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Software Advice Reviews (2)
More Reviews (132)

Showing 1-2 of 2

Emanuele from Italian House in Sofia
Specialty: Hotel Chain
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Its not enough for a multi property management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My opinion is pay some more Euros per month and go with another Hotel management system

Pros

Easy to use, provides a free website and a domain (in case you don't have one), average price, multi account management.

Cons

The calendar lacks functionality its really outdated, you can't manage rooms of the same type, for example if ypu have 2 reservations for the same day same type of room you can't understand for which room exactly is", the prices they give you are VAT excluded so be ware,
No App and the mobile version it's unusable as it takes too much time to load even on a good 3G connection, The channel manager doesn't have a lot of options as you get life modification only on Booking.com Airbnb synchronization is really bad no real time it updates in like 10 hours, almost no support, you write some email and a girl replies to you once in 24 hours.

Review Source

  Response: Jess, Codebay Solutions S.L

Date: November 2017

November 2017

 

Dear Emanuele, thank you for taking the time to review your experience with Lodgify. It is important to acknowledge that Lodgify is not positioned as a hotel software, we are focusing on vacation rentals. Therefore, it can neither be expected to perform as a hotel software, nor have the same price point as one. We are pleased to have been in direct contact with you to resolve the issues you were experiencing regarding your website with Lodgify. We apologize for the uncharacteristic delay experienced while communicating with the support team and for the Airbnb malfunction we had at the time – please note this has now been resolved. If you have any future questions, don’t hesitate to get in touch with your Lodgify support agent directly. Your website looks great! Very best wishes, The Lodgify Team

 
 

Heather from McComb Children's Clinic
Specialty: Inn
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This system is very user friendly. It basically walks you through each step to take. Very easy to understand.

Cons

I didn't have many issues with this program. Sometimes it will freeze up for a second but that was few and far between.

 
 
 
Showing 1-20 of 132

co from villa cp

January 2018

January 2018

Easy to use, extensive features and integrations

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

Easy to use and flexible, works great on a mac, almost never has a problem. Great handling of credit card integrations, contracts etc. It is easy to add and manage multiple languages.

Cons

Not many templates and there are a few limits, but really, nothing major. Mobile operation coud be better perhaps.

Review Source: Capterra
 

Sean from Checkin Austin

January 2018

January 2018

Some basic functionality at a decent price.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Lodgify is mostly for users who want to create a direct booking website from existing listings. It is easy to setup and functions as promised. Good options for payment gateways.

Cons

Like many other "channel management" applications, Lodgify suffers from incomplete integrations with major listing channels. For example, you may be able to sync your rates with Airbnb but not with HomeAway. Many of these online hosting platform promise integrations but fail to deliver. Do your research. If you may have to use multiple hosting platforms to achieve full synchronization of listing details, calendars, rates, messaging, payments, etc.

Review Source: Capterra
 

Otto from Réussi B&B

January 2018

January 2018

easy to use and not expensive

Ease-of-use

Functionality

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Value for Money

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Pros

you get an website and reservation system that permits you to work professionel .
it is easy to use and not expensive. it just do the job. work with it every day and it is reliable

Cons

Perhaps more booking partners, besides airbnb, booking.com, flat. It would be great when you develop an app to manage the bookings. there is always something to wish :-)

Review Source: Capterra
 

ottavio from Azienda Agricola Pian della Chiesa
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

It is a tool that is really needed. It needs to be more user friendly. The assistance is good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Needed

Pros

The synchronisation of calendars. But it is a real pain that HomeAway does not give the names of the guests.

Cons

Even if the calendar has improved considerably recently I believe that a lot can be still improved to make it easier to use and useful.
The canned responses are very unstable - sometime they disappear and I have to re-write them again.
Now there are holiday taxes in Italy. In my area ¿1.5 per night per person for a maximum of 5 nights (if they stay longher). Is there a possibility to add this?
The reviews should be differentiated according to the apartment/room. By the way instead of calling it apartment/room is it possible to call it unit?

Review Source: Capterra
 

Shannon from DownSouth Holiday Homes

January 2018

January 2018

Great Package to use, very friendly and would recommend

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Functionality

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Value for Money

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A more professional looking website and a channel manager

Pros

That it is easy to use and tech support are really helpful with getting you on the right track, they even helped us with the web design

Cons

The structure of s,m,l,xl,xxl as things change quickly and we are always trying to list new properties would prefer a one up fee instead of trying to calculate how many new houses we might get.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: January 2018

January 2018

 

Hi Shannon, thank you for taking the time to review your Lodgify experience. We're pleased you've had a positive time building your website and that our support team have been able to guide you throughout.

Your feedback regarding our pricing structure has been shared with the rest of the team.

Best wishes for 2018, The Lodgify Team

 

Valentijn from Electrical/Electronic Manufacturing

January 2018

January 2018

User-friendly way to get up and running with rental properties quickly and easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Easy to use, good templates and good ' responsive support. The fact that the functionality is developed based on a relatively large user base is a pro (and prevents re-inventing the wheel)

Cons

The pricing uploading is manual and would be good if this can be uploaded (semi) automatically from for example Excel. We have a multi-property site (5 apartments), but payments can only be directed to 1 bank account. Linking separate bank owner accounts to individual properties would be a good thing.

Review Source: Capterra
 

Vera from Costa Brava Villa Holidays

January 2018

January 2018

Super easy software for property owners and small agencies

Ease-of-use

Functionality

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Value for Money

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Pros

It is super easy to us and set up and the page looks really professional. It is also easy to integrate different functionalities and to set up the offer extra services like additional cleaning or towels and sheets.
The translator functionality is really good, the translations are excellent at least in the 7 languages I speak

Cons

Channel manager doesn¿t export descriptions to other channels and nonintegration of reports like guests data to send to police that some booking systems have.
Characters are too small in the properties descriptions

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: January 2018

January 2018

 

Hi Vera, thank you for reviewing Lodgify.

We're pleased to hear our software is meeting your needs fully with regards to your website and the many different languages you require.

We are always working on updating our product and rely on customer feedback to do so. Your comments have been passed onto the development team for consideration for future releases.

Wishing you the best for 2018, The Lodgify Team

 

Matthias from Riverview Guesthouse

January 2018

January 2018

Great Rental Management Tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More bookings for my vacation rental business and plenty of time saved!

Pros

What I really appreciate is the quick and always helpful, competent customer service! Whatever questions or needs you might have, there's always someone you can ask and get immediate help.

Cons

I think the website design tools could be better! Other website hosts have much better looking options available.

Review Source: Capterra
 

David from Westleigh

January 2018

January 2018

Effective, but more integrations and marketing features needed to make it perfect

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Pros

Centralising bookings & availability, flexibility of onward pricing options, ease of setup & use, responsive support

Cons

not enough integrations for my market (UK), lack of proactive marketing features such as those used by booking.com

Review Source: Capterra
 

Steve from Stay bel piemonte
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Lodgify has made it really easy for us to create a professional website and manage our bookings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Helped us to appear professional and thus give our clients confidence to book with us

Pros

The channel manager, it makes managing bookings really simple. We can take instant bookings from lots of sites which really saves time.

Cons

We only have 1 small apartment so the booking system can be a little complicated as we do not really need all the features.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: January 2018

January 2018

 

Hi Steve, thanks for reviewing your Lodgify experience. We're pleased you found creating your website easy and that the Channel Manager function helps saves you time when running your business.

It's great that your guests are booking directly with you! Wishing you the best for 2018, The Lodgify Team

 

Mark from Kazco Properties

January 2018

January 2018

The software is great, but I wasn't getting any bookings, which is probably an issue on my end.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Very easy to get the basics set up and get the software and the properties live. There wasn't much detail, but at least the properties were rentable in a short period of time.

Cons

I found it difficult to get into the details of each property. For instance, VRBO is 2 clicks to get into edit the details, and I honestly couldn't tell you how I got there on Lodgify. I know I have been there, but I don't remember how I got there. It is the main reason I no longer use Lodgify. I would consider it again if the edit has become easier.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: January 2018

January 2018

 

Hi Mark, thanks for reviewing your Lodgify experience. Although you are no longer using our software, your feedback is very valuable to us and others looking for the right solution.

We're pleased you found it easy to set up your website. If you do decide you need vacation rental software again in the future, you can easily log into your account and renew your subscription.

Very best wishes, The Lodgify Team

 

Tim from TFW Management

January 2018

January 2018

Nice software. Easy to build a site for your property.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Value for Money
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Pros

How easy it is to navigate. I had my site up and going in an hour. Pretty much as easy as it gets. Nice payment platform

Cons

Just hard to justify when you can use Airbnb which I use despite wishing I didnt have to. Very hard to get a personal site the exposure to get a lot of bookings.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: January 2018

January 2018

 

Hi Tim, thanks for your review about Lodgify. We're pleased it was quick and easy to set up your website with us!

We understand your frustration at depending on the larger sites, though they can be a great source of bookings. Nonetheless, as you build up a loyal guest database and work on SEO for your website, you are likely to see more and more direct bookings coming in. Please check out our blog for tips and advice on how to achieve more direct bookings!

All the best for a great start to the year. The Lodgify Team

 

Dominik from International University of Applied Sciences Bad Honnef
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2018

January 2018

Lodgify was easy to integrate in our daily business processes and basically runs our business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

After 4 years of research we finally found Lodgify. (If not we would probably hired a Indian hacker team to create it)

It provides nearly everything we need to run our apartment house in the digital world.

After some time in customizing it to our needs, it works fine for our apartment house.
Since we have swiched from Seekda/Kognitiv we have increased our sale with more than 300% through using the booking engine of Lodgify. An answer to that could be the user friendly and responsive 3 step process. But we dont use the website function of Lodgify (see Cons)

It works perfectly with booking.com and runs without any problem so far . (not any single issue since 1 year)

Lodgify extended our demo for free to get to know each detail of its software by heart before going live with our 6 Apartments on 4 channels. (booking, airbnb, homeaway, website)

If you know your business processes, prices, cancellation policy and you have your pictures and descriptions ready, you can set up Lodgify as your PMS and channel manager within a day. (after you know the software)

The credit card payment process via Stripe or Paypal are expensive but are working without any issue.

Cons

There is only a limited number of global OTAs provided in the channelmanager of Lodgify. Of course booking.com (Priceline) as the biggest player is on board, but we are missing Expedia second player on the market.

Support is good but sometimes doesnt get your point what you are requesting. (maybe language issues)

We requested a new channel which is probably the most important one in Austria (Feratel) and customer support and Feratel support told us in July that there are testing and providing the channel until the end of summer. Now it is 2018 and new people at Lodgify support tell us, that they never worked on a channel manager with Feratel! Very confusing and hard to argue all the time.

It would be great to have some kind of WYSIWYG Editor to customize the Email communication with customers, since this is very hard to understand if your are not into HTML/PHP and working with variables.

Bookings via Airbnb need sometimes more than 5 hours prior that they are blocked in the calendar. If someone else would book in the same period of time, you really have a problem. (never happend to us, but if?)

We dont use the website cause there are some big SEO issues with image-titles etc. where the customer support did not understand the problem.
So we prefer to have our own website and use the Lodgify booking engine just for the booking process itself.

After saying all that little issues, where we hope Lodgify will optimize within the next years, we are very happy.

Review Source: Capterra
 

Spencer K from Spekto Investment Holdings

January 2018

January 2018

Great tech in some areas horrible in some areas. Great entry level software. Wonderful calendar.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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It got our company started.

Pros

I really like the calendar functionality and views. I like that it is mobile friendly. I like the cost.

If you are looking for a basic calendar function software and personal website this is it!

Cons

Little to no independent automation (all automation comes at additional cost through Zapier). Very few financial controls (ex. automated payments, credit card storage). API integration lacking support. US-based support is awful and takes forever for responses. (2-3 days)

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: January 2018

January 2018

 

Hi Spencer, thank you for your feedback about Lodgify. We're pleased to hear you like the calendar function and views and your mobile-friendly website.

We are always striving to improve our product and rely heavily on customer opinions to do so. We really appreciate you taking the time to leave us your comments and they will be fed back to the team.

Wishing you the best for 2018, The Lodgify Team

 

Stephen D. from XSS Hotels
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Great Format

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, I love the design of the website, it looks really good on a mobile
phone. Navigation menu is set up really well.

Cons

How to drive customers to the website, Difficulty getting the website listed on the search engines like google

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: January 2018

January 2018

 

Hi Stephen, thanks for taking the time to review Lodgify. We're pleased you're happy with your website looks on both desktop and mobile!

We understand that it can be a long process to build up your SEO and marketing efforts to get your website in front of the right audience, that's why our blog is packed full of tips and advice for working on these aspects!

Your support agent will send over a free guide on SEO and another on 101 ways to boost traffic to your website to help you get started. For more valuable resources, be sure to sign up to our blog updates. Wishing you a successful 2018! Best, The Lodgify Team

 

Robert from Vacation Rental Canmore

January 2018

January 2018

Great interface for building your website

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

Easy to have a professional looking website. Nice to be have the opportunity to have guest book instantly on website and money sent to your bank account.

Cons

I would like to have more support to help me have my website come out in top search pages on search engine. You may have the best website but if nobody sees it nobody will book.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: January 2018

January 2018

 

Hi Robert, thank you for leaving a review about Lodgify. We're pleased you're happy with your professional website and online booking functionality.

We understand that SEO is a big talking point for many owners starting out with their website. That's why we've created our blog which is packed full of useful articles and guides on topics such as SEO and online marketing which can help give you a push in the right direction. Please check it out and get in touch with your support agent if you have any specific queries relating to your website's SEO.

Best wishes for a booking-filled 2018! The Lodgify Team

 

Rainer from Pixtri

January 2018

January 2018

I am renting 2 apartments and Lodgify saves me approximaely 50 hours per year in administration.

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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it saves me 50 hours of administration work a year

Pros

The feature for Channel Manager is the best. Actually this was the reason to buy this software. I don't need to administrate availabilities on twenty different booking platforms. I am dealing now with just one platform, and this is lodgify. The website feature is cool, but not the main reason for me using this software.

Cons

The admin dashboard is still buggy (e.g. adding dinstances in the map view does not save, or sometimes buttons are overlapped due to some braoder desktop viewport). However, I understand that the software is still in beta phase. But I love it.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: January 2018

January 2018

 

Hi Rainer, thanks for reviewing Lodgify. We're thrilled to hear our Channel Manager is saving you so much time and really streamlining your business processes.

We're always working to smooth out any bugs in our product as soon as they are identified. If you have any specific issues, please be sure to comment them to your support agent so we can find the right solution to deal with it quickly. Wishing you a fantastic start to the 2018 season! The Lodgify Team

 

Rick from Villa Beachcliff

January 2018

January 2018

Excellent service, easy and intuitive website, at an exceptionally reasonable cost.

Ease-of-use

Functionality

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Value for Money

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Pros

The templates are current, clean, and captivating. Designing your own website using their templates is easy, and the results are stunning. I am regularly receiving complements from guests about the quality of and ease of use of my website.

Cons

The online payment system is not intuitive. I have had several guests comment on the difficulty of use.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: January 2018

January 2018

 

Hi Rick, thank you for the kind feedback about Lodgify. We're thrilled to hear you are pleased with your website's design and functionality.
Wishing Villa Beachcliff every success in 2018! The Lodgify Team

 

Nicollette from Harbor Country Cabins

January 2018

January 2018

Great tool to get your vacation rental up and running for the cost

Ease-of-use

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Pros

The support is great. They are very responsive to help and answer question. They also have customer webinars occasionally to help the customer use the tool the best. To get a basic site up and running is very easy. There are many advanced features you can enable.

Cons

Their help documentation isn't the best.There have been a few instances where I attempted to refer to the online documentation but was not successful in resolving my question or issue. I do not really like the new calendar view that was rolled out. It is hard to read.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: January 2018

January 2018

 

Hi Nicollette, thanks for reviewing Lodgify and for the positive feedback regarding our support team!

We're pleased you have taken the opportunity to listen to some of our webinars and get to know the software a bit better.

If you ever have any questions you can't resolve on your own using our Knowledge Base, please don't hesitate to contact your assigned support agent.

Wishing you all the best for a successful 2018! The Lodgify Team

 

Kasey from Cornwell Mansion LLC

January 2018

January 2018

I love the ease of Lodgify and how well it connects with other rental platforms.

Ease-of-use

Functionality

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Pros

How I could build our own website and have the control to make changes easily, it's quick and easy to navigate.

Cons

Nothing, it's been great. It would be nice if you could send separate email invoices if you needed to but that really isn't necessary.... we use Paypal to supplement.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: January 2018

January 2018

 

Hi Kasey, thanks for taking the time to review your Lodgify experience. We're glad to hear building your website was quick and easy and you're pleased with the results so far. It's great to see you using our channel manager to connect with other sites.

We're always working to improve our software functionalities, so be sure to sign up to our blog updates to be the first to know about new features! All the best for 2018, The Lodgify Team