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Lodgify software

200 reviews(4.5/5)
200 reviews(4.5/5)

Lodify is a hotel and hospitality management system that allows users to create custom vacation rental web design. The Lodgify website is available to rental owners in a variety of industries including bed & breakfast innkeepers and vacation rental managers.

Users can choose from a variety of website templates that are mobile-friendly and customizable. The “Book Now” feature enables owners to accept online bookings and credit card payment from one dashboard. The channel manager allows users to keep calendar availability, photos, and information in sync with other listings sites including AirBnB, Booking.com, and Homeaway. The reservation system receives all inquiries in one inbox, allowing the user to manage requests and bookings from one place.

Individual websites link to social media pages and feature “like” and “share” buttons. The design themes are available in 22 languages through a translation tool.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

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200 Reviews of Lodgify

Showing 1 - 20 of 200

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  • Khristopher from Hotel

    Number of employees: 2-10 employees

    August 2018

    New age software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use, was able to figure everything out fairly quick. The calendar feature is awesome was able to see openings / availability without any issues

    Cons

    I did notice site loaded a little slow .

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Lodgify made it easy to set up a vacation rental website that links to other sites via channel mgrs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is very easy to use and navigate as well as easy to learn fast. The availability of so many options such as rate settings, optional fees and more is very nice.

    Cons

    There is no direct way to take damage deposits within the system and there is not an option to add damage insurance.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    August 2018

    Thanks so much for your fantastic review of Lodgify! It's great to hear it was easy to set up your website and connections with external portals via our channel manager. We are always working on improving our software according to our users' needs ¿ so your comments will be fed back to the wider team and taken into account for future developments. All the best, the Lodgify Team

  • Verified Reviewer

    July 2018

    Used the templates for responsive web designs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The system is very user friendly. It basically guides you through each step. It's easy to understand.

    Cons

    I don't have much problem with this app. Sometimes it freezes for a second, but this is rare. You cannot add a custom page outside of an existing template

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    August 2018

    Hi and thanks for your review of Lodgify. We're happy to hear you are pleased with our software and the value for money it offers. It is easy to add custom pages to your Lodgify website ¿ please check out this Knowledge Base tutorial for more information: http://support.lodgify.com/18740-pages-widgets/327020 For any questions, please don't hesitate to reach out to our support team. Very best wishes, the Lodgify Team

  • Simon from Blue Coral Estates, SL.

    July 2018

    Support has been incredible, easy to set up and get off the ground and manage.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Reduced time in managing multiple properties. Reduce mistakes (e.g. double bookings, pricing not updated correctly across sites)

    Pros

    Support - first class. Reponsive, knowledgable and helpful.
    Template driven so easy to set up.
    Nice integration with Booking.com and Airbnb so far.
    Good messaging system.
    I'm getting by with only the basic system right now but also know there is still more it can do so happy and not even using all the features.

    Cons

    I would like the same level of integration that it has with HomeAway and Airbnb with other vacation sites. Ideally it would truly be the single place to go to make updates.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    August 2018

    Hi Simon, Thanks for taking the time to review your experience with Lodgify. Your kind feedback about our customer support will be shared with the wider team. We're pleased to hear the integrations with Booking.com and Airbnb are helping you to achieve higher occupancy. We're always working on new features and integrations so stay alert to your in-app messages for details of these future releases. Keep up the great work! All the best, the Lodgify Team

  • Marie from Hotel

    Specialty: Bed & Breakfast

    Number of employees: 2-10 employees

    July 2018

    Looks fantastic but Crashes frequently and backend needs improvement

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I'd really love it, even without the mobile app if they fixed the default search to allow you to set a minimum and if the website did not crash so often.

    Pros

    User friendly. It looks great and, when it's working, the site is intuitive and easy for new site visitors to figure out. Searching the calendar is simple so guests can see overall availability. Having a full photo gallery is great- you are not limited with images.

    Cons

    You can not add custom pages beyond the template that is already there. We connect it to our already existing website so we can lead people to our page that sells gift certificates etc and to our faqs. The website crashes frequently. So far we have been using the website for 8 weeks and in that time we have experienced 4 major crashes (2 on weekends when there is no tech support) that have lasted all day and prevented anyone from being able to book or see our site listings. I'd estimate this has cost us lost revenue from bookings. No small number as our website does. We have reached out to lodgify each time and though nice, they never seem to know what the problem could be and when it works again they just say "well it's working now!"...until the next system fail.

    If you have a two night minimum there is no way to make the search default to two nights- it defaults to one night and if someone clicks search it just looks like you have absolutely no availability. for example if they put in July 6th as the check in date then July 7th is automatically entered as the checkout date (even if you have a two night minimum. There is no way to let the people know they have to enter in two dates on the mobile version (where most of our users come from) so many of our users just give up and think we are completely booked all the time. The only place to write that we require two nights is in the site descriptions and we have to go through a paragraph explaining that guests must search for two nights in order to see availability. This might not sound like a big deal but if it automatically defaulted to two nights then we'd see a 20% increase in bookings as people would not give up before reading the site descriptions. People might want to only pay for one night, but they would book for two if they realized there was a two night minimum.

    They also lied to us when we signed up in order to get our payment and assured us that there would be a mobile app within a week of when we signed up. We let the sales agent know this was very important to us and she guaranteed it. When I contacted someone a month later asking about the status of their mobile app the person I spoke to said he had no knowledge of any mobile app and there were no plans for one and tried to tell me I had misunderstood (nope- had it in writing over an email).

    This review was submitted organically. No incentive was offered
    Review Source

  • Annmaree from CHILL-OUT @ FORSTER & THREDBO

    June 2018

    Fantastic customer support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    A one stop holiday rental portal that can offer a channel manager, reservation system, rates setup, booking calendar, reviews and website.

    Cons

    Rates and promotions can be a little tricky to set up but with assistance from customer support I was able to implement it. They even sent me a personal video to explain how to do it. Best customer service I've ever experience.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    July 2018

    Dear Annmaree, we're so pleased you've had such a positive experience setting up your Lodgify website ¿ it looks great! We really appreciate the time you've taken to review your customer experience and your wonderful feedback has been shared with the team. Thanks again for being a loyal Lodgify user. Wishing you all the best for your holiday rental business, the Lodgify Team

  • Kirk from Seastone at Sandy Hook

    May 2018

    It's a great Saas product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's a good adjunct for online marketing.

    Pros

    The best part of the product is the design of the website templates. The back end system is good but not great. Syncing the reservation calendar with airbnb and vrbo is great!

    Cons

    Reservations Calendar is not particularly intuitive. The color of the calder on the website is confusing - white is booked and blue is available. Should be opposite a few people have been confused by this thinking we're booked when we're not.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    June 2018

    Hi Kirk, thanks for taking the time to review your Lodgify experience. We're pleased to hear you're thrilled with your website design and our synchronization possibilities with external channels. Your feedback is super important in helping us decide on new features and make improvements to our software in the future. We've shared your comments with the rest of the team. All the best, the Lodgify Team

  • Mark from Airbnb

    May 2018

    Awesome!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very cheap. Does what was promised. Exactly what i was looking for! Guest and other alternatives too it were either chunky or too expensive and leaves little to our bottom line.

    Cons

    Didn't like how i had to get seperate channel manager (outswitch) because iCal sync was too slow in syncing so there were a few cases of double bookings which was the worst.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    June 2018

    Dear Mark, thank you for your review of Lodgify. We're happy to hear you're pleased with our quality, ease of use and the great value for money! We're glad you have resolved any issues of double bookings with our channel manager. Thanks again for your continued support! Best wishes, The Lodgify Team

  • Pedro from Investment Management

    May 2018

    Automatically changed my settings, costing me hundreds of dollars

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It integrates the various calendars from different platforms and allows you to see the calender in one single page.

    Cons

    The interface isn't particularty good and have encountered many bugs. On top of the that, many features aren't well integrated. When I added booking.com as a channel, the software for some reason found it necessary to change my minimum number of nights per stay to 1, which is highly unprofitable. In the next 2 days, I received 5 bookings for 1 night, which booking.com won't allow me to cancel. I will now loose hundreds of euro + a lot of time with these bookings.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    May 2018

    Dear Pedro, thanks for your review. We are happy to see that you find our calendar useful! Setting a channel manager connection is a complex process, and requires actions from both our connectivity team and our customers. Our customer support team has tried to provide as much guidance as possible, but the Booking.com connection has not been confirmed from your side. This has consequently caused the issues you describe. To discuss this in further detail and find out the next steps to resolve your issue, please don't hesitate to get in touch with support@lodgify.com. Very best wishes, the Lodgify Team

  • Kim from Let Gurus Ltd

    May 2018

    Excellent solution that is affordable for independents starting out in holiday letting

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Instinctive functionality, fast processing, easy to use rates and calendar settings plus nice looking display features

    Cons

    Templates can be a bit restrictive on design and copy layout and could do with more direct links for channel manager listings.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    May 2018

    Dear Kim, thanks for a great review of Lodgify. We're happy to hear you're pleased with the speed and ease of use of our software. Your website is looking fantastic - great job! We've noticed you haven't connected channels in your Channel Manager yet. For information on how to get this set up, please reach out to support@lodgify.com and they will happily outline the steps to getting connected. Thanks for supporting Lodgify. Best wishes, the Lodgify Team

  • Marlon from Colonial Guest House

    Number of employees: 1 employee

    May 2018

    My experience with using Lodgify has been great.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    More bookings and online presence.

    Pros

    The aspects I like most about using Lodgify is its user friendly interface and website management tools. The overall quality of the website looks very profession and it is easy for our prospective clients to navigate.

    Cons

    The aspect that I least like about this software is the inability to prevent bookings too far in the future. For instance, I would like to prevent instant bookings for more than 1 year in advance.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    May 2018

    Dear Marlon, thanks for your glowing review of Lodgify! We're happy to hear your website is a success with your prospective guests. Your feedback is important to help us improve our software, and has been shared with the development team to bear in mind for future updates. Keep up the great work! All the best, the Lodgify Team

  • Agneta from Swescot Svenska Stugor AB

    Number of employees: 1 employee

    May 2018

    great software for managing our bookings

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    can run our rental company

    Pros

    gives a good overview in the calendar view
    easy for guests to make the bookings
    easy to update the sections

    Cons

    Missing the ability to allow for discounted rates when the guests are booking. For instance we offer our returning guests a 10% discount and 10% discount if they book more than one cottage, but there does not seem to be a way of handling this

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Daniela from Your Holidays in Umbria

    May 2018

    good software easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Lodgify is good software , easy to use with a helpful panoramic overall.
    Customer support is excellent
    It is 100% customizable and offer a wide rage of solution

    Cons

    Sometimes the sotfware crash and the change are not saved.
    No other problems now, it works well and it is much helpful for me

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    May 2018

    Hi Daniela, thanks for your fantastic review of Lodgify. We're happy you are pleased with our software, our customer support team and the customization possibilities of our software. We are always working to reduce any bugs and inconveniences in the way our software works. If you spot any in the future, please report it immediately to support@lodgify.com so we can fix the issue as soon as possible. Best wishes, the Lodgify Team

  • Ria from Villa Breeze Curacao

    Number of employees: 2-10 employees

    May 2018

    For me as a vacation rental owner te best solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All bookings in one place.

    Pros

    Value for your money. Great customer service even sometimes in my language. Nice templates. Great to be able to send quotes from my website.

    Cons

    Sometimes the navigation is confusing. The mobile version could be better. There s no iDeal payment option available

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    May 2018

    Dear Ria, thanks for reviewing Lodgify! We're happy to hear our solution is a great fit for your business, and we're proud to be part of your success. We are working on improving Lodgify mobile ¿ keep an eye on our blog for future updates. Best wishes, the Lodgify Team

  • Mike from South Downs Way Bed and Breakfast

    May 2018

    Not understanding what lodgify do makes it difficult to review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It was relatively easy to get a site up and running. And paying a monthly fee is also good to start with

    Cons

    Because it didn't integrate with booking.com we had to disable the booking facility and instead request to book.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    May 2018

    Dear Mike, We're pleased to hear you are happy with your website and the ease of use of our software. Please note, last year we released our full two-way integration with Booking.com which allows you to import reservations and synchronize calendars, as well as export rates to Booking.com. You can read more information about setting up this connection in our Knowledge Base: http://support.lodgify.com/15922-channel-manager/277535-connect-the-booking-com-channel-manager. Best wishes, the Lodgify Team

  • Verified Reviewer

    May 2018

    Lodgify is there quietly in the background working reliably. I have never needed to ask for support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Because it's reliable, I can forget about it working in the background.

    Pros

    Reliability. I wish they also provided a pricing software package too, so that I could have everything in one place, reliably so!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    May 2018

    Thanks for a stunning five-star review of Lodgify. We're delighted to hear our software is a reliable solution for your business. Thanks for choosing Lodgify!

  • Eric from Vandelay Property Management

    May 2018

    Fantastic Property Management Software for Our Vacation Rentals

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We love the easy of use, robust features and most importantly the fantastic customer service. Their customer support team is always incredibly responsive and are always looking to go the extra mile.

    Cons

    Definitely geared more to the European user (currency defaults; other language issues) and templates they offer do have some limitations re: picture placement.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    May 2018

    Dear Eric, thank you for the wonderful review of Lodgify. We're pleased to hear you're over the moon with our customer support team and the service they provide. Thanks for choosing us for your business! Kind regards, the Lodgify Team

  • Mark from Sterling Kilgore

    Number of employees: 2-10 employees

    May 2018

    Built a complete rental property website, with no prior website development experience.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good product for the intended purpose of setting up a lodging website.

    Pros

    Ability to easily make changes and modifications as necessary. Bookings are simple to process. Email notifications of client activity a plus.

    Cons

    Takes some time getting used to Pages formatting. Could be more intuitive. Auto publish of changes would be nice.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    May 2018

    Dear Mark, thanks for reviewing Lodgify! It's good to know it was easy to build your website from scratch, and maintaining it is a simple task. We are always looking to improve our software, so your feedback will be shared with the wider team to take into consideration for future improvements. Best wishes, the Lodgify Team

  • Verified Reviewer

    May 2018

    It's perfect for vacation rental properties.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's a all in one website plus reservation system. There are several templates and they are easy to use. I love that someone can make a reservation and this will also update the calendar.

    Cons

    It's more for vacation properties versus retreat properties. It would be great if the software could also incorporate events.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    May 2018

    Thanks for your amazing five-star review of Lodgify! We're so happy to hear you're pleased with your website, reservation system and calendar synchronization possibilities. Thanks for your continued support. Keep an eye on our blog for feature updates. Best wishes, the Lodgify Team

  • Kimberly from Rivercliff

    May 2018

    My experience with Lodgify has been positive overall. I get a lot of Bussiness choices from the site

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software has choices such as having a calendar that tells consumers if the dates are available they are interested in. This allows them to make their plans and arrange their trip around the availability of our vacation spot. It had templates to use to initially set the site up. It also has prices for extras you may supply at an extra fee like our boat or kayak service. There is a photo gallery that allows you to get the true picture of a thousand words before your perspective clients. You can add discounts and local attractions to let future guests know they will have a full vacation experience including all the bells and whistles. You can also add in discounts that can be automatically figured into their quote. Unlike other sites, it allows you to give your phone number so coustomers can deal directly with you. You have the opportunity to have coustomers book directly or contact you at an email address. This is also something that other sites do not allow until payment and fees have been collected by their company.

    Cons

    The main problem I have is that I am located in Texas. The company is there to walk me through any issues I have but there is a time change difference. This is better now with representation texting messages on the bottom of the screen in real time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Lodgify, Codebay Solutions S.L

    May 2018

    Dear Kimberly, thanks so much for giving us five stars across the board! It's great to hear you get a lot of business and direct bookings from your website, and that you're pleased with the features and functions our software offers. We are currently working on expanding our customer support hours to serve even more clients in the US every day. Best wishes, the Lodgify Team

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