I have grown our company Mondosol scaling from 10 to 100 properties allowing more direct bookings and control overall

I like the website builder, channel manager, reservation system. I also like that I can receive payments on the percentage I decide and I can communicate with the guest with automatic messages.

Improving customer service is a must and they are working on with new agents. Making it easier to work with sub users as a property manager or simply giving access to staff or others. I would live a better integration with other channel manager

Booking engine was our main challenge as well as channel manager as reservations to be synchronized so Lodgify will benefit that all properties will line up under Lodgify at the end of day that's why i emphasize importance of supporting LITE program s will be the perfect startup for long term partnership

Lodgify is the only logic partner to Go with featuring your business across the platform. Most important is that you can start with no major losses on the contract you have the chance of upgrading your product facilities based on the feedback received from your ongoing start up solution with opportunity to leap ahead advancing through upgrading your product or downgrading so you feel confidently safe

Lite program should be considered the importance entry panel where 3.9% not a small amount but reasonable with condition that Lodgify may allow that we feature our own domains as will have chance to invest on marketing and promoting our selected domains where initial technical support is required at least for limited hours only in addition to payment gateway where had challenge then managed it all with the amazing support from your sales team member Manos

I built a website for a client, and chose Lodgify to use for her booking. It was a very difficult site for me to explain to her, and it became extremely frustrating. Ultimately she moved the property to an agency. I has given the site over, no longer had any ties with the client, the rental, of Lodgify. It wasn't until I received a renewal notice in August that I realized they were billing me. I immediately emailed asking for an explanation. Apparently my credit card, used to initially establish the account, was still on the billing account. I have spent the last month emailing the service team, explaining I am not associated, asking to refund my money due to the fact that they renewed the account anyway. This was only met with dismissive emails from a person named Franco. It made no difference in our email strand that I explained repeatedly I was NOT associated and my my card should never have been charged. Again, to ever reply I sent, each have been met with terms of service explanations and blah blah blah "Have a nice day" blow offs.I had almost gotten to the point where I just needed to kiss my $179.55 charge goodbye, until I was charged AGAIN TODAY another "booking fee" of $94.05...NO ONE IS BOOKING. We are not using Lodgify, the property is no longer a rental, but they continue to reply to me with stilted canned responses and stating they are "just following the terms of service" for the renewal. This has been an absolute nightmare.

The videos are very persuasive. It made me think my client would be able to use it with ease.

Very difficult to use the widgets, and in general it was a hard site for my client to use. Billing, booking and upkeep difficult. Customer Service the absolute most infuriating I've ever experienced.

Lodgify made a pretty daunting task so simple and straight-forward!

Being able to manage all channels from one location and have calendars synced is exactly what I needed. The onboarding was excellent and with little effort I feel I'm 90% setup. Now to keep working through the little tweaks that [sensitive content hidden] recommended!

Nothing that I have found just yet. I'm really happy so far!