--- title: "Lodgify Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Lodgify. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Lodgify is a good fit for you!" source_url: "https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Vacation Rental Software](https://www.softwareadvice.com/vacation-rental/) / [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) / Lodgify Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hotel-management/lodgify-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hotel-management/lodgify-profile/alternatives/) # Lodgify User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 1,314 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.6/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 909 reviews (69%) - 4 stars: 292 reviews (22%) - 3 stars: 56 reviews (4%) - 2 stars: 23 reviews (2%) - 1 star: 34 reviews (3%) ### Most mentioned pros - At GaeaTeam, we manage vacation rentals along the Oregon Coast, and Lodgify has played a meaningful role in helping us grow from a hands-on hosting operation into a structured, professional management company. - The user interface is beautiful and allows the user to customize their own website through the website builder feature. - Overall, my experience with Lodgify has been very positive — it has brought structure, automation, and professionalism to NamStay, making it easier to manage bookings across Airbnb and Booking.com, communicate efficiently with guests, and scale the business with confidence. ### Most mentioned cons - rd thing: Most of the 'Property Manager Modules' for managing work such as cleaning and communication for your team, have no value and aren't effective for use for my properties - I deal with vacation rentals, primarily luxury homes. - We still needed a website (pre-opening marketing, email marketing capture, announcements, blog posts etc). But we wouldn't be generating revenue for a decent amount of time. - One feature Lodgify does not support and I hope it does soon is the ability to include short videos to the website. ## Lodgify customer reviews Showing reviews 1-25 of 1,314 (page 1). ### A fantastic first experience as a new host - Overall rating: 5/5 - Reviewer: Marianne W. - Industry: Hospitality - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As someone who started hosting less than a year ago, Lodgify has made the whole process much easier and less stressful. Since I was completely new to vacation rental management software, I really appreciated how intuitive and user-friendly the platform is. Creating my own website was straightforward, and being able to connect everything seamlessly with Airbnb and Booking.com has saved me a lot of time and effort. Having all the essential tools in one place means I don't have to juggle multiple platforms, which makes managing my property so much simpler. #### Cons One area that could be improved is the messaging feature. It would be great to have more ready-made templates and additional customization options for automated messages. That said, Lodgify has provided everything I needed as a beginner to get started confidently and manage my rental efficiently. --- ### A user-friendly platform that supports business growth - Overall rating: 5/5 - Reviewer: Florencia B. - Industry: Hospitality - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Lodgify has been a game-changer for managing and expanding my vacation rental business. After trying several other platforms, I found it to be much more intuitive, with reliable integrations and a responsive support team that truly makes a difference. Its ease of use and seamless functionality save me time and effort, allowing me to focus on growing my business rather than dealing with technical issues. #### Cons I’m very happy with Lodgify overall and haven’t encountered any major issues. The only area I’d like to see improved is website customization, particularly more flexibility with templates, layouts, and color schemes to create a more unique look. Aside from that, it’s a reliable platform that continues to evolve and improve. --- ### My guests let themselves in at 2 am without waking me up anymore. - Overall rating: 5/5 - Reviewer: Stanislav D. - Industry: Hospitality - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The go-to tool for small hosts. I run my apartments with zero in-person touchpoints. Guests feel like they have a premium hotel-quality arrival experience, and I get my evenings back. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The smart lock integration has been the most lifestyle-changing feature I've found. Every reservation automatically generates a unique access code, sends it to the guest before arrival, and expires it after checkout. I haven't met a guest at the door in over 8 months. #### Cons The initial setup with one of my lock brands took a couple of attempts and some back-and-forth with their support team. --- ### A tool that does the job - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This platform has helped me simplify direct bookings and the one on one support I received during the on boarding was very valuable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Lodgify platform is easy to use to get direct bookings. It is user-friendly and intuitive, making it smooth. #### Cons Following their last update, I have found that the new fonts are a bit difficult to read. There are still a few glitches to fix. --- ### Cross mapped our properties, sent a guest into an occupied unit - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered We came to Lodgify from Guesty, where these same properties ran on these same channels without a single incident. The sales pitch promised improvements, including listing on Google Vacation Rentals. What we got instead was the worst operational failure in the history of our business. The Vrbo integration sat inactive for weeks after onboarding, causing double bookings. When it finally activated, our two properties were cross mapped to the wrong Vrbo listings, putting every Vrbo reservation on the wrong unit. Because the correct unit's calendar never blocked, one guest walked into an occupied condo at 10 PM on another guest. We refunded that guest, we are cancelling reservations to contain the damage, our Vrbo listing was placed in Restricted status, and we are dealing with legal exposure from the incident. The support experience was worse than the software failure. Replies took days. When we escalated, we were told the mapping is a self service process and that there was no indication of financial loss, while we were actively issuing refunds and cancelling bookings. Nobody has taken ownership of the problem. A channel manager has one core job: put the right reservation on the right property. Lodgify failed at that, and their support treated a guest safety incident like a routine ticket. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The interface is clean and easy to navigate, and the website builder is decent. Setting up listings and templates is straightforward. Those are genuinely the only positives I can point to after using the platform. #### Cons We manage short term rentals across Airbnb, Vrbo, and Booking.com. Our Vrbo integration was not activated for weeks after onboarding, which caused double bookings. When it went live, our two properties were cross mapped to the wrong Vrbo listings, so every Vrbo reservation landed on the wrong unit. Because the correct unit's calendar never blocked, a guest walked into an occupied condo at 10 PM on another guest. That resulted in a refund, cancelled reservations, channel penalties, a restricted Vrbo listing, and legal threats. Support replied slowly, told us the mapping was a self service process, and stated there was no indication of financial loss while we were refunding money and cancelling bookings. --- ### Avoid Lodgify - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Graphic Design - Company size: 2-10 employees - Product usage: 1-3 years · monthly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Difficult to use. No help from the company. I would never use them again. Avoid Lodgify at all costs. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Not one thing. A complete waste of time and money. Avoid them at all costs. Difficult to use, no help from the help system. #### Cons The merchant auto-renewed my annual contract without sending a renewal warning email. When I noticed the charge and requested a cancellation, they closed my account but kept 100% of the annual fee, refusing to issue even a pro-rated refund for the 11 months left on the contract. They are keeping money for a service they have cut off access to. --- ### First time short term rental owner - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent customer service and their AI chat is fantastic. I love that you can have your own website and they walk you through to the process. The booking process is simple and fully integrated with the payment portal. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, simplicity, and feature rich that connects with OTAs. The user interface is beautiful and allows the user to customize their own website through the website builder feature. The product has the best value compared to other PM sites. #### Cons Some of the links on the web are outdated concerning info for Lodgify features. It seems that the old features that were from previous version should be sunsetted or treated like bugs/issues. --- ### Good utility - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really good didnt have any problem, its really easy to handle all the tools and put them into practice #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Proffesional plan has a lot of things and its really useful compared to others in the market to be hones #### Cons You cant have 2 bank accounts unless you have the ultimate plan, and i think it is too much considering the things it provides, but profesional plan is perfect --- ### Lodgify onward and upwards - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far the pros have outweighed the cons. Next part of the journey with Lodgify is the web page build. Happy with the service provided so far and would recommend the company to others #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a new user to the world of short term rental Lodgify has made the experience a lot easier to navigate. The people in customer support have been amazing. Patient, professional, polite and above all very knowledgeable. Most of the bugs and issues have been from my lack of knowledge and Lodgufy have always managed to point me in the right direction to fix any and all problems. The software works well integrating with the other platforms for managing bookings and updating the listings for me. So far it has been value for money that I paid. I would recommend the company for new customers who have no idea where to start on there journey as a short term rental owner. #### Cons Some of the links on the self help pages do not correspond with what you are looking at on the platform. I did find it frustrating at times. The IA assistant was at times very repetitive in the answers it gave. --- ### Best way to automate your boking system - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Recreational Facilities and Services - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very satisfied and impressed that in this era of AI bots, you can still speak to a human. I can recommend it to any owner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is great, you can talk to a real human, not an AI bot. During the set-up, onboarding and sorting niggles, I spoke to several agents via live meetings to help me set up my links to Airbnb and Booking.com. I had a technical issue and a teckie arranged a online meeting and assisted me immediately. The platform is easy to use once the set-up is comleted. They helped to optimise my website for AI search and got my first few bookings not via the main platforms. #### Cons It was a bit more complicated to set up Booking.com. The support team did help me with an online call. --- ### Great Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, its reduced time, reduced redundant and complicated tasks and puts everything within view. Having the ability to edit multiple or all listings in a single window is a game changer when you make organizational or procedural/pricing changes as a business owner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been a Lodgify customer for years, onboarding was great, connectivity to OTA's takes some waiting (some are immediate), but once everything is connected, its smooth sailing, easy to navigate and use, and packed with features. Stripe payment account creation was perfect for us. Helped us get organized and financials can be easily exported for YTD and Year End reporting, etc. The few times I have needed support, the team has been responsive in an appropriate amount of time based on the issue at hand. Overall, I am very satisfied with Lodgify. #### Cons The only constant in hospitality is change. I wish Lodgify would have a pivot or sleep function. We sold and closed our hospitality business in one city, and began construction of a new business and properties elsewhere. We still needed a website (pre-opening marketing, email marketing capture, announcements, blog posts etc). But we wouldn't be generating revenue for a decent amount of time. The only other issue (this was a few years ago) was that Booking.com was sooo confusing to use and didn't sync properly or well at the time, which created several issues with financials and double bookings. We are looking forward to getting back to revenue to see if this has changed. #### Vendor response Hi Adam, Thank you for sharing such detailed and valuable feedback. We’re delighted to hear that Lodgify has helped simplify your property management, making tasks more efficient and organized. It’s great to know that features like Stripe integration and multi-listing editing have made a positive impact on your business. We appreciate your honesty about some of the challenges you’ve faced, especially with OTA connectivity timing and the Booking.com sync issues. Your suggestion about a pivot or sleep function is insightful, and we’ll definitely share it with our product team to explore how we can better support hosts during transitional periods. Thank you also for highlighting the importance of dedicated onboarding support — it’s something we’re proud to offer and will continue to prioritize. We look forward to continuing to support you as you build your new hospitality venture. Best Regards, The Lodgify Team Replied December 2025 --- ### My experience with Lodgify - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Provides both a website/content management for direct bookings as well as integrations with other platforms such as booking.com and airbnb all linked back to a central reservation system. Good value for what it does if you need all these features. #### Cons would like to be able to integrate with built-for-purpose website platforms such as weebly --- ### Best software I’ve ever used! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I couldn’t fault it really! I’ve had a really great experience with the software and support team. The onboarding process was simple and easy and I don’t think I would ever change my software from Lodgify! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s so easy to use! And the support is just better than any other management software I have used in the past! I would recommend this software to anyone and everyone! #### Cons It would be good for Lodgify to show the price of the payout we get on air bnb if that was ever possible - it currently shows the figure before air bnb commission and for accountancy reasons potential refunds it would make it easier to work out what’s is needed #### Vendor response Hi Chloe, Thank you so much for your amazing feedback and recommendation - it truly means a lot to our team. We’re thrilled to know you’ve had such a positive experience from onboarding through ongoing support. We also appreciate your suggestion regarding payout visibility, as insights like this help us continue improving the platform for accounting and reporting needs. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team Replied February 2026 --- ### Running my rentals from the beach (and actually enjoying it) - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. True location independence. I approved a booking from a ferry in Greece last summer, it shouldn't be remarkable, but it is. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The host app is how I run 90% of my business now. I can approve booking requests, message guests, check the calendar, and pull up reservation details from anywhere, no laptop required. Push notifications keep me on top of new inquiries. The guest app is equally underrated, my guests get their check-in instructions, property guides, and local recommendations in one place, which means I'm not answering 'what's the Wi-Fi password' for the 500th time. #### Cons Android push notifications occasionally arrive a minute or two after the iOS version. Minor, but I've missed one or two time-sensitive inquiries because of it. --- ### A must-have tool for boutique hotels! - Overall rating: 5/5 - Reviewer: Vaillant G. - Industry: Hospitality - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Still very positive. Access to the lodgify APIs will get me to build what is missing. They offer an app in addition to the website. I will keep them for the long-term. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to use, great customer support, many features, great website feature with your own domain name #### Cons Missing the Expedia/hotel.com integration. The sync. through VRBO is not really userful for boutique hotels #### Vendor response Hi Vaillant, Thank you for your thoughtful feedback and for your continued trust in us. We truly value your perspective, especially regarding integrations and boutique hotel needs, as it helps guide our ongoing improvements. It’s great to hear you’re planning to build with our API access, and we’re excited to support you for the long term. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team Replied February 2026 --- ### Control without a steep learning curve. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Design - Company size: Self-Employed - Product usage: 1-3 years · weekly - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great customer service every time I have needed them, they have been super helpful, patient and kind. That is important to me today more than ever! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Streamlining the amount of work, it takes as a property manager, is what I was looking for. Lodgify allows multiple properties with customized pricing, guest communications and more. It has been pretty easy to use and what is not clear, they are happy to explain. This has been a great tool for me. #### Cons Because messaging is in multiple places it takes me much longer than it should to know what I am working with. I think that process could be set up in a cleaner format. #### Vendor response Hi Dawn, Thank you for sharing your experience and for your kind words about our team - it truly means a lot. We’re glad to know our platform is supporting your day-to-day operations. We also appreciate your feedback about messaging, as insights like yours help us continue improving the experience for property managers. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team Replied February 2026 --- ### If I were to do this all over again I’d be going with Lodgify! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been very smooth, with only very minor bumps along the way that got fixed without much of any fuss. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate how user friendly it is and how quick it is to get my questions answered. The on-boarding they do was very thorough and put me at ease. #### Cons Honestly there really isn’t much. I guess one thing that has come up is the time difference between support and some free webinars they offer but that’s hardly been an issue for me. #### Vendor response Hi Wyatt, We’re so happy to hear that your experience with Lodgify has been smooth and that our support and onboarding made things easy for you! Thanks for sharing your kind words - they mean a lot. Reach out anytime if anything comes up! Best, The Lodgify Team Replied February 2026 --- ### Helped My Str Business Greatly! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good experience from on boarding to a year into it. It just helped me very much marriage by listings. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the customer support. The calendar syncs well with Airbnb, VRBO and other platforms. And love the website builder. #### Cons Nothing comes to mine really except for possibly maybe the dynamic pricing can be upgraded to be on equal with other dynamic pricing platforms #### Vendor response Hi Mark Vincent, Thank you for sharing your feedback! We’re glad to hear the platform has been helpful and that you’re enjoying the calendar sync and website builder. We also appreciate your suggestion regarding dynamic pricing - insights like yours help us keep improving the platform. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team Replied February 2026 --- ### Value for money PMS. Great!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing and very goo. I would recommend using Lodgify as it is simple to use once you get hold of it #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Support from them and onboarding process made it seem less. [sensitive content hidden] from onboarding was so helpful. I have good experience until now #### Cons Pricing function could be better than pricelabs, it was a bit confusing in the start but then I got hold of it. #### Vendor response Hi Adi, We’re so happy to hear that our support and onboarding made a positive difference and that you’re enjoying Lodgify! Thanks for sharing your experience, and we’re glad it’s been easy to use once you got started. Feel free to reach out anytime if anything comes up! Best, The Lodgify Team Replied February 2026 --- ### Happy Manager - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like the team and the service, and how quickly they solve things. Sometimes they have to escalate certain issues but usually it works out quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love Lodgify because it is easy to use and has all the features that one would want in managing properties. #### Cons Customer service is not available 24/7. Also, there is never a disclaimer when one sets up a service that costs additional, on the charge so you get supposed with it. #### Vendor response Hi Milay, Thank you for sharing your detailed feedback with us! We’re happy to hear you find Lodgify easy to use and that our team has been helpful in resolving issues quickly. We’re sorry to hear about your concerns regarding customer service availability and unexpected additional charges, that’s not the experience we want our customers to have. Your feedback is very valuable, and we’ll share it with our team to keep improving. Best regards, The Lodgify Team Replied August 2025 --- ### One inbox changed how I run my rentals day to day - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response time is one of the biggest levers on review scores. With Lodgify I respond faster with less effort, and it shows in my ratings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The unified inbox was a game changer. Every message from Airbnb, Vrbo, Booking.com and my direct booking site lands in a single thread tied to the reservation. AI-suggested replies have cut my average response time roughly in half. Scheduled and automated messages handle the routine questions — check-in time, Wi-Fi password, parking instructions — before the guest even has to ask. I feel on top of things in a way I never did before. #### Cons I'd love better multi-language AI replies. I host a lot of European guests and the English suggestions are sharper than the French and Spanish ones right now. --- ### Lodgify-our go to software for our business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are very happy as it has made our lives so much easier and it is simple to use which I like. We plan to create our own website soon by using the software. We have taken some bookings direct and saved a lot on fees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Lodgify to help simplify our bookings, sync calendars, messages and have them all in the one place. I like is it simple to use and it works great. #### Cons Was a little hard to navigate setting up channel syncing to start with but after a one on one meeting it was all sorted! #### Vendor response Hi Anne-Marie, Thank you for your thoughtful feedback. We truly appreciate you taking the time to share your experience, and we're always here to support you every step of the way as you continue growing. The Lodgify Team Replied February 2026 --- ### The Ideal All-in-One Platform for New and Growing Hosts - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Lodgify has been very positive. As a newer host with just one property, I’ve found it to be extremely user-friendly and approachable without feeling overly complicated. It gives me exactly what I need to run things smoothly now, without being overwhelming. At the same time, I really appreciate that it’s built to scale. As I grow, I feel confident the platform can grow with me instead of needing to switch systems down the road. I also value the integrations with other services, like insurance, which help simplify the operational side of hosting and make everything feel more streamlined and professional. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I absolutely love Lodgify. What makes it stand out is that it brings everything together into one unified platform, instead of juggling multiple systems. It makes managing listings across different channels so much easier and far more organized. I especially appreciate how simple it is to track everything in one place without feeling overwhelmed. The fact that it also includes my own direct booking website is a huge bonus and makes my business feel more professional while giving me more control. Overall, it has streamlined my workflow and made managing my rental so much easier. Highly recommend for anyone looking for a centralized, user-friendly solution. Also the customer service has been excellent #### Cons Initial setup requires some upfront effort to connect all platforms and optimize settings. Once it's done it's great, but getting there takes time. #### Vendor response Hi Rebecca, We’re so happy to hear that Lodgify has made managing your property easier and more organized! It’s wonderful that your direct booking website and integrations are helping you feel more professional and in control. We know the initial setup can take a bit of effort, so we’re always here to support you every step of the way. If you ever need guidance or have questions as you grow, don’t hesitate to reach out - we’re happy to help. The Lodgify Team Replied February 2026 --- ### My average daily rate is up 22% and I haven't touched a price manually in months - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: Self-Employed - Product usage: 1-3 years · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This is one of those features that pays for the subscription several times over in a single high season. Essential if you're serious about maximising revenue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Dynamic pricing was the single biggest revenue lever I found. Rates now adjust automatically based on local demand, seasonality, day-of-week and lead time. I used to spend every Sunday night tweaking rates across channels. Now I set my minimum, maximum and base strategy once and let the system run. My average daily rate is up roughly 22% year-over-year without adding a single property, and my occupancy actually improved too. #### Cons Initial setup takes real thought — you need to understand your minimum and maximum thresholds and know your market. The defaults are a starting point, not a plug-and-play solution. A more guided setup flow would help newer hosts get it right faster. --- ### Recently Started Lodgify - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far, my experience with Lodgify has been good. I am still learning to navigate the site, but appreciate the features it offers. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I love being able to control all of my rentals from one place. It makes self-managing them a lot easier. #### Cons Lodgify has been difficult to navigate and I have noticed a lag in the software. I often have to do the same thing twice in the calendar in order for it to show up. For example, in order for me to delete an override price, I have to do it twice before it will reflect. I would really like to be able to send out promotional emails through Lodgify. #### Vendor response Hi Lauren, Thank you for taking the time to share your experience! We’re glad to hear that you find it helpful to manage all your rentals from one place and that Lodgify is making self-management easier. We really appreciate your feedback regarding the navigation and performance of the calendar, as well as your suggestion about sending promotional emails through Lodgify. Your insights have been shared with our team as we continuously work to enhance the platform and make it even more efficient. Best regards, The Lodgify Team Replied November 2025 ---