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LS Retail vs Revel Systems

LS Retail vs Revel Systems

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Overall Rating
4.3 (125)
3.7 (328)
Ease-of-Use
4.1 / 5
3.7 / 5
Value for Money
4.1 / 5
3.4 / 5
Customer Support
3.6 / 5
3.4 / 5
Functionality
4.4 / 5
3.6 / 5
Last Review Written
July 20, 2023
October 21, 2024
Pros/Cons
  • Pros

  • Data director is the most amazing feature with seamless functionality. It works really great in data replication.
  • The loyalty program is of the best loyalty program I've seen also the retail item setup is very good and the attributes is really good for reporting.
  • Implementation phase is very good & simple for any beginner. POS is very clear concept for anyone & the most important thing that I like very much is troubleshooting.
  • Cons

  • The barcode functionality couldn't work for me also there is no enough document about ls retail replenishment. It is not working at all.
  • The licence is an over kill. The features are all over the place.
  • No Security related to tables, Transaction margin, If you customize too much Microsoft Dynamics NAV you can have problems down the line.
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  • Pros

  • Great system, the UI is customize able to fulfill your needs and the best part is most of the customization can be done using your management console.
  • Reports are excellent and Revel does a nice job of continuously updating the backend to be more useful. Keeping track of employee hours is easy and efficient.
  • I like the ease and function ability of the table. There are many great tools that can be customized to your business and your needs.
  • Cons

  • At this point, I have more knowledge then some of these techs that are from Lithuania. Terrible TERRIBLE customer service, TERRIBLE product, and TERRIBLE value for what you get.
  • Confusing, does not track inventory as it should, does not interface correctly with Quickbooks, support is the WORST. No help, we wasted thousands of dollars on this system.
  • It's just so time consumptive and terrible. It makes it all the worse that revel folks just repeat the party line and don't actually look for solutions to the system problems.
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Pricing Range
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$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos