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> Reviews of Mews. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mews is a good fit for you!

Source: https://www.softwareadvice.com/hotel-management/mews-commander-profile/reviews

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Mews Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/hotel-management/mews-commander-profile/)

Reviews

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# Mews Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(48)

4

(5)

3

(2)

2

(2)

1

(2)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.4

Value for money

4.5

Functionality

4.6

* * *

### Pros

"Additionally, the ability to manage a wide range of bookable services—including long-stay, mid-stay, short-stay, parking, MICE, and even hourly services—all within a single unified platform, is a major asset for any hospitality business seeking efficiency and scalability."

"The user interface is intuitive and well-designed for daily operations, while the automation of rate and product updates—whether through the interface or via API—saves considerable time and minimizes manual tasks."

"Features like online check-in/out, automated payments, and real-time updates across departments save us time and reduce human error."

### Cons

"Guests can’t cancel reservations on their own, add-ons are so restricted it would cost us significant upsell revenue, and the interface opens new browser tabs like it’s 2008."

"After months of trying to work with this company, I’ve learned the hard way that their priorities are completely out of touch with the hospitality industry."

"That explains why the online praise sounds so disconnected from the real-world experience."

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Mews Reviews, Pros and Cons - 2026 Software Advice