The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

Simple, easy to use, great team backing you up as an extension of your own organization.

For small businesses or businesses just starting out the fact that there is no cost to the business is awesome. The small Peek fee is passed on to the customer.

The learning curve at first can be a little frustrating, but I think that is to be expected with any new software.

Great fit for our small rental & shuttle operation. Huge time-saver, very happy.

This has been a terrible experience. If you want to get paid for your reservations or damage deposits timely, I recommend avoiding Peek at all cost.

The onboarding team was amazing. Knowledgeable, efficient and very patient.

Advanced pricing and availability rules. Potential to integrate with other marketing software.

Customer service is wonderful, the software is very user friendly easy.

We appreciate the ease of a cloud based payment system, as well as the easy to navigate interface.

Integrated waivers, able to use app when out of cell range, great booking features, awesome analytics.

This software does everything and it is easy to use. Easy to set up and excellent customer service.

Being able to customize Peek PRO to the business' needs was to me, the best part about this product.

For the money, it is an incredible booking service that I would recommend to all of my friends.

Its easy to use, I get my scheduled lessons in peek, it's reliable to give notices, all the information is in each schedule and it is nice to have everything automated.

The customer support was excellent. They met all my needs for what I needed.

Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.

We really like the simplicity for setting up new products. And appreciate the software updates that continually improve the booking software.

Sales team was extremely helpful and honest, giving me an excellent overview of the capabilities of the software.

The setup was layed out crazy no one could really understand it it would also take up too much time trying to figure it out.

Peek is allowing us to automate so much of our process & streamline online booking. We are very excited for the revenue growth.

Super easy to use and easily integrated into my current organizational platform.

They have options of how to set up different types of operations, so it's good to have someone to work with.

Overall great software with some room for improvement.

Our overall experience with this product was a frustrating one. Initial set up was done quickly but we were not guided on how to continue.

I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.

The system is simple to use and easy to learn. When necessary, customer support has been excellent.

In some situations this created a problem because the customers account would have $250 in held funds until the original $100 was returned. We found a work around, but it wasn't ideal.

Possibly fraudulent - definitely misrepresenting their service and product.

Once I started going into the system, I became more familiar with the features and appreciated how easy and user friendly the system is for me.

Again, the customer support, ease of scheduling for our customers, ease of check in are all great.

Great Customer Service and Easy User Interface.

I really love so many things about the software. I love how easy it is to make a reservation, to check rosters, financial reports, invoicing, automated email follow ups, etc.

US Dollar

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



LongDescription

Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

Booking Management

EMR/EHR

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Event Calendar

Website Management

Real Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Employee Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Mindbody

Live Online

Webinars

Documentation

Videos

Peek Pro is a cloud-based solution for tour and activity operators of all sizes.


The software helps activity operators by providing their websites with an online booking management engine and centrally manages online, offline and third-party reservations.


The software also allows users to create customized reports, track website analytics, manage referral channels and more.


Peek Pro allows for walk-ins, up-selling or cross-selling products and add-ons. Seats and equipment are allocated automatically at the time of booking. The software also provides real-time syncing, which helps users manage overbooking and cancellations.


Peek Pro users receive automatic reminders and follow-up emails. Users can also use the review collection tool to capture details of tours.



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