Mycloud is a one stop shop for hotels that are looking for 1. user friendly program 2. easy switch from existing platform 3. Fully integrated from PMS - CM from POS - HK to ENG.

Features of the softwares are good , Report can be customized based on user requirement.

Lack of of face to face interaction reduces the confidence level initially. Lack of face to face interaction also makes request for changes/customization a lot more difficult.

For now, we only the total of the whole month. And we don't get dummy bookings for the NO SHOW.

The system very practical for our hotels, control of room inventory. We have satisfied with Mycloud hospitality system.

Eliminating manual errors. Online access from multiple locations.

Checking occupancy, Revenue with one click is an excellent pocket note for us. This software requires no training as it is easy to learn with few basic knowledge in a PMS.

I only gave each area a 1 star review because I had to. There's NO stars for this in my book.

The program itself is simple and really easy to understand (once you have done it a couple times). It has saved me loads of time as i am able to load items all at once instead of one at a time.

Happy to choose Mycloud for it being stable, trouble free, and good customer support.

The WORST property management system I've seen in my 20+ year carrer.

With its cloud-based platform, customizable features, and robust reporting capabilities, the system is well-suited to the needs of modern hotels.

The system offers a range of customizable reports that provide valuable insights into hotel performance, occupancy rates, revenue, and more.

All in all the program is wonderful and so affordable. Its perfect for a big corporation or the smallest of properties.

Happy to the user - great solution for the new generation ahead.

Admin is a piece of cake as well, i also love that you can add as many users as you want, customize their capabilities and send notifications to as many emails as you want as well.

User Friendly & Easy Interface. It covers entire areas to input data.

First and foremost the customer service is awesome. They are all so nice and very helpful.

My Cloud Hospitality answers my all requirements. Moreover, support team really listens and fulfills all questions and requirements.

We have been using this software for last 2 years and found it very easy to use and an integrated system that manage all hotel operations, channel management very smoothly.

I want to try.because i want a good management on my hotel.

Lack of choices with the credit card gateway was disappointing.

My favorite feature is one glance reservations. Being able to see customer, reservation and payment info all in one screen is helpful.

The quick and easy use of shortcut keys, or clicking through menus, either way - too easy. The team at RMS are always very helpful and cheerful.

By switching to RMS we brought our property management software costs down significantly and also increased functionality.

All-rounder PMS Software with fantastic online channel integration and automation.

The experience is excellent, especially when working with the rep in the UK support office - he is always a joy to work with.

Ease of use and quick to enter reservations into the system. Local based product and good support.

As stated above, I find it easy to use and when there has been a problem or something I have needed help with, the service has been great.

The triggered correspondence and ability to send SMS to our in house guests are great features. Some of the reports are very helpful.

If you want reliability, accuracy and performance you need to have the best you can - for us that is RMS.

Clean screen and in and out screen are easy to view and understand what is happening in house. Fairly user friendly and I like how their are multiple ways to do one thing.

The lack of words for symbols/buttons written in the software.

Positive best system that I have ever used just easy to operate.

I like the full integration and triggered Correspondence.

Cost effectiveness and ease of use are what we like most.

Any question has been resolved very easily. I recommend this software.

Excellent system and the service from support staff is 2nd to none - helpful, friendly and most importantly for me patient and responsive.

The Help you actually receive @ the help desk. They are always polite, helpful and follow through with calling you back if need be.

I have very happy with RMS as it meets all my requirements and the support is superior to other channel managers and property management systems.

The layout is very crisp and clean. There have also been some pretty interesting work around processes for our unusual organization.

It is clear and easy to use once set up, the day to day functions are good.

I like the Tariff Manager and ability to pull a variety of reports. My new managers have never worked with it before, but are really impressed by what it can do.

Pos integration is excellent. Customer support is fast and knowledgeable.

Their support crew are the best. We thought our last PMS was good, these guys are a level beyond and it's all included in their package price.

Not being able to tokenize something and pre auth at the same time. Looks bad when swiping guest card twice.

There is nothing that I can condider that I am unhappy with or does not meet my needs.

Integration - easy to use- everything is on one screen for the guest information.

It stays stuck on somewhere in Florida, which is frustrating when you try to tell the weather to a guest.

We operate boutique hotels and are able to save and easily access all guest and account info to provide the highest level of service. Lon in tech support is the best.

Sometimes the software will freeze during checking in our guests which can be frustrated. And I will have to restart the program.

Plenty of features for managing property and freedom to customize settings, including the rate tables and periods. Built-in POS for ancillary transactions with integrated accounting.

When setting up deals etc I get totally lost. Need a manual printed so we can follow steps.

I like the ease of use by the various staff who need to access it - from reservations to reports. I also like being able to get in touch with someone in customer support quickly.

It's also very user-friendly for those taking reservations and the ability to easily take online reservations is great.

Customer service is above expectations and it is easy to understand the whole system however more OTA integrations are essential.

There really are so many options that sometimes I get confused going through them all.

The utilities processing is fantastic on RMS as I can do all costs eg, service availability, usage and sewerage usage with just one process, could not do this with our old system.

I have encountered a few problems that stemmed from the way I set up our system.

Ease of use and price point were the main factors.

US Dollar

mycloud PMS is a cloud-based hotel and property management solution that offers front-office sales, room and rate management, payment processing, accounts receivable and reporting functionalities within a suite. The product is suitable for bed and breakfasts, inns, resorts, motels, hotel chains and campgrounds.


mycloud PMS features front-desk management, which allows users to manage hotel reservations, check-ins and check-outs. Users can also edit, post and cancel room charges.


The rate management tool allows management to set room prices and modify rates based on discounts and vouchers. Users can also manage hotel policies regarding cancellations. The credit card processing feature lets customers to make online payments from the booking website.


mcloud PMS features TripAdvisor integration, which allows users to solicit and monitor reviews through TripAdvisor. As guests check out from the hotel, they receive automated emails requesting their reviews on TripAdvisor’s website.



LongDescription

Employee Management

Electronic Payments

Multi-Channel Management

Price/Margin Management

Access Controls/Permissions

Reservations Management

Credit Card Processing

Spa/Activity Management

Invoice Management

Reviews Management

Single Property

For Vacation Rentals

Scheduled/Automated Reports

Room Booking

Guest Experience Management

Housekeeping Management

Promotions Management

Booking Management

Multi-Currency

Rate Management

Channel Management

Maintenance Management

Extended Stay

Marketing Automation

Revenue Management

Front Desk Management

Online Booking

Reporting & Statistics

Multi-Property

Availability Management

Billing & Invoicing

GDS/OTA Integration

Reporting/Analytics

Billing Rate Management

Built-in Accounting

Customer History

Point of Sale (POS)

Third Party Integrations

Inventory Management

Loyalty Program

Catering Management

Tax Management

User Management

Recurring/Subscription Billing

Customizable Reports

Customer Database

Calendar Management

Template Management

Data Import/Export

Accounting

Multi-Location

Self Service Portal

Online Payments

Real Time Notifications

ACH Payment Processing

Activity Dashboard

Alerts/Notifications

Reminders

Customizable Templates

Website Management

Discount Management

Real Time Reporting

Customizable Branding

Credit Check

Maintenance Scheduling

Task Management

Financial Reporting

Multi-Channel Marketing

Dynamic Pricing

Payment Processing

Room Inventory

SMS Messaging

Calendar/Reminder System

Customer Support

Email Templates

Booking Notes

Real Time Data

Channel Analytics

Third Party Booking

Social Media Integration

Real Time Updates

Website Integration

Group Reservations

Multi-Channel Sync

Calendar Sync

Ratings/Reviews

Activities Booking

Drag & Drop

Multi-Channel Distribution

Search/Filter

Customer Accounts

Cash Management

Task Scheduling

Reputation Management

Mac OS

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

mycloud PMS

Live Online

Webinars

Documentation

Videos

RMS is a global provider of innovative, cloud-based technology solutions for the outdoor hospitality industry. By offering business insights, best practices and user-friendly software, RMS enables campgrounds, National Parks, RV parks, and marinas to increase revenue, optimize operations, and enhance the guest experience. RMS' reservation and property management system offers a full suite of features that can be tailored to each property’s unique needs and goals. RMS has helped thousands of properties capture more reservations, engage with guests and run their business efficiently and profitably. See how RMS can grow with any property and help achieve business success.



Real Time Analytics

Owner Statements

Utility Billing

Permit Management

Online Forms

Partner Portal

Data Synchronization

Storage Management

Financial Analysis

Online Registration

Transaction History

Attendance Management

Attendance Tracking

Communication Management

Guest Communications

Registration Management

WordPress Integration

Customizable Fields

Geographic Maps

Contact Management

Facility Management

Rental Management

Availability Indicator

Pricing is formulated based on your property. It takes into account the number of sites or slips as well as the number of properties. There is also a one-time fee that is comprised of setup, migration, and training.

mycloud PMS vs RMS Cloud

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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