mycloud PMS vs TrueRent
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.3 / 5
Value for Money
4.7 / 5
4.2 / 5
Customer Support
4.4 / 5
4.3 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 10, 2024
November 5, 2019
Pros/Cons
Pros
- All in all the program is wonderful and so affordable. Its perfect for a big corporation or the smallest of properties.
- I personally like the easy to use interface, Managing rates is very easy and it's synchronization with booking.com and agoda etc is seamless, and the support service is outstanding.
- First and foremost the customer service is awesome. They are all so nice and very helpful.
Cons
- The WORST property management system I've seen in my 20+ year carrer.
- I only gave each area a 1 star review because I had to. There's NO stars for this in my book.
- For now, we only the total of the whole month. And we don't get dummy bookings for the NO SHOW.
Pros
- Just as the company's website says, this platform does really allow for time to be saved and profits to be increased. Online rent collection is the best.
- The financial reports it generates are very helpful. The rent roll feature they offer is great and helps keeps track of who has paid and who hasn't.
- This product is a great way to keep your rent organized. I love how you can enter the tenants into the different buildings and keep track of security, even upload the lease.
Cons
- It is confusing on how to upload documents and files.
- Lack of features made it difficult to engage in the software.
- I am just starting to use the Tenant Screening and am wondering why the hell I ever waited. Still getting used to this function but it should prove invaluable.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
