mycloud PMS vs Unit Trac
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.6 / 5
Value for Money
4.7 / 5
4.8 / 5
Customer Support
4.4 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 10, 2024
February 7, 2024
Pros/Cons
Pros
- All in all the program is wonderful and so affordable. Its perfect for a big corporation or the smallest of properties.
- I personally like the easy to use interface, Managing rates is very easy and it's synchronization with booking.com and agoda etc is seamless, and the support service is outstanding.
- First and foremost the customer service is awesome. They are all so nice and very helpful.
Cons
- The WORST property management system I've seen in my 20+ year carrer.
- I only gave each area a 1 star review because I had to. There's NO stars for this in my book.
- For now, we only the total of the whole month. And we don't get dummy bookings for the NO SHOW.
Pros
- The support I got to set up my website was amazing. The staff at Unit Trac is always very helpful with some complicated transactions that we may need help with from time to time.
- The ease of using the software is great for a newcomer to the business. All the important information is easy to get to and it generates useful reports.
- The software is extremely easy to use and customer support has been excellent. I have always spoke with customer service when I call customer support and she has been awesome to deal with.
Cons
- I was told this would be implemented last year. Has it been done and have I just missed seeing it.
- I have not had time to learn to use all the functions. Do not have a bookkeeper or secretary so it's difficult to set aside time to learn.
- You could input tenant information and move on. My only gripe is there is currently no way for customers to get a notification prior to their due date.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
