MyPMS
About MyPMS
MyPMS Pricing
Starting price:
$350.00 one time
Free trial:
Available
Free version:
Available
Other Top Recommended Hotel Management Software
Most Helpful Reviews for MyPMS
1 - 5 of 19 Reviews
shelley
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Booking Center Rocks!
Everything with Booking Center has been wonderful from start to current. The process to transition, learn the new product, and continue to receive improvements has been great. We actually consider them to be friends even if we've never met them in person!
PROSBooking Center checked all the boxes for what we needed in Property Management Software. It allows us to manage each room individually, but to sell the rooms by room-type so easier to arrange guests into the appropriate date and room. We've been in the Bed & Breakfast, Boutique Hotel, Short Term Vacation Rental business for 22 years and depend entirely on Booking Center.
CONSWe are so happy with Booking Center. If we ever have an issue or a wish-list for capability, they listen to our needs and make it happen. They built some extra reporting function for us and we use it daily.
Reason for choosing MyPMS
Booking Center had all the capability we were looking for and it was so affordable.
Reasons for switching to MyPMS
5 years ago
Vendor Response
Thanks for the great feedback, Shelley.
Replied October 2022
Nat
Leisure, Travel & Tourism, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
My experience has always been positive...
Quick and efficient data entry and booking, modifications, etc. I'm not so sure the spanish is as easy to navigate as the english version.
PROSEase of booking, availability, etc. Very user friendly. Relatively quick replies to requests. I need cust support executive's help to do a lot of promos, changes, group work, etc. She is my go to person for a lot of my issues because she knows our product, our marketing and goals. She is top notch! All are very helpful and kind, but I prefer to work more with Erica because she knows my product so well. Thank you.
CONSSome bugs continue since day 1... i.e. daylight savings time glitches A lot of technical applications that are not easy for the average person. Library of how to do things is not easy for me... I am more of a hands on person which is why I prefer to work directly with cust support representative , whom I can communicate my needs and problems with verbally. Help is more efficient to me when spoken.
Vendor Response
Thanks for the nice words, Nat, and great support over the years. We're always glad to provide support via phone when this is your preferred approach. Your partners, the BookingCenter team.
Replied December 2019
Jason
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2024
read the fine print
Make sure you read the fine print if you go with this system. They have a 30 day notice for cancellation, so you will get charged an extra month if you don't do it by the end of the previous month.
PROSIf you like old, legacy PMS software, this is the beast for you.
CONSCumbersome and inelastic. Not modern. VERY legacy.
Reason for choosing MyPMS
We didn't know any better and should have done better research.
Vendor Response
As the the son of a hotelier we spent 14 years supporting, you were recently given this hotel property. Publicizing your anger about our 30-day termination contract seems spiteful. Nearly every PMS competitor of ours has a 1-year term contract, thus most think our 30-day term is quite generous. Sorry this annoyed you, but negatively reviewing like this is a poor way to re-pay 14 years of partnership to your parents.
Replied February 2024
Mike
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Excellent Product and Service!
Excellent suite of products and services that fit our needs. From their numerous channel connections and easy to use tools, this is a premier PMS product on the market today. We have lots of corporate clients and utilize a lot of Direct Bill features. One of the few out there that has this fully functional and friendly to use functionality.
CONSNo dislikes. there are a few minor enhancement we would like to see. We have 200 units and there are a few small changes we have recommended.
Reason for choosing MyPMS
Booking Center was the most responsive and had the willingness and ability to apply some needed customization.
Reasons for switching to MyPMS
Better service and support along with more functionality and automation.
Ruth
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Help
Well next year the city is going to tear down a bridge that runs across the creek that my property is on. The construction is going to last 8 months. It will be very noisy, dirty and destructive. Part of my award winning gardens will be destroyed. So how do I communicate with guests that this is happening and put the best light on it that I can. First person that I thought I should call is my account representative. I spoke with him for at least 20 minutes telling him my sob story and he listened. When I was done venting we talked about how to put lipstick on a pig. I now have a plan and am moving forward to do my best for my guests. Thank you [SENSITIVE CONTENT HIDDEN].
PROSCustomer Service department is excellent.
CONSall is good no complaints. Would recommend to other inns