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> Reviews of Newbook. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Newbook is a good fit for you!

Source: https://www.softwareadvice.com/hotel-management/newbook-profile/reviews

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Newbook Reviews

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[Overview](https://www.softwareadvice.com/hotel-management/newbook-profile/)

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# Newbook Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(38)

4

(3)

3

(1)

2

(0)

1

(4)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.5

Value for money

4.1

Functionality

4.4

* * *

### Pros

"The calendar interface with the guest is ok"

"Newbook is user friendly software that integrates well with Xero."

"Free training and workshops, a wealth of knowledge and a team that makes you feel like you are one of them."

### Cons

"Value for money: they held on to our cc money for 3! months, plus fees added up to be 5%!, customer support: horrendous."

"After many many hours of training, emails, and customer service calls we decided to cancel the subscription and then continued to receive billings."

"It is quite expensive for a small firm like ourselves, we've had to cut back on functionality like multi users just to save money, sadly. Plus we have never been able to afford to take on additional functionality like multi-channel management."

* * *

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Newbook Reviews, Pros and Cons - 2026 Software Advice