It's a user friendly system with multiple features we were able to instantly implement to help grow our business, in both revenue earned and customer retention.

The accounting side can also be tricky if not set up correctly from the outset.

In particular, the support desk is so dedicated and creative. They truly assist the business to maximize the use of the platform and management system to the benefit of the individual business.

Excited to work on marketing strategies and customer feedback via the platform.

After spending a LOT of time choosing and two awful experiences prior to Newbook -It's been a dream.

Newbook staff are fabulous, prompt & reliable. They are always chirpy & very bubbly on the phone.

Newbook is extremely user friendly, providing clear and responsive cloud based PMS that is able to be accessed where ever you are.

Everything you'd want out of booking software-- flexible with lots of automatic functions. Easy to use and powerful.

Support very poor , very complex to use , do not provide connection to lot of websites.

The support are amazing and will always assist you. The features and customisation will allow you to find a way to make it work how you want it to work.

This is also a very cost effective solution when compared to other, more complicated and less useful solutions on the market.

It is like having an employee without paying wages, sick leave, rec leave or long service leave. Newbook does not argue with me and does its job.

The knowledge section is a great tool to research a better understanding of how the tools work should you require more information.

I love all the added features of newbook that other accommodation software providers do not offer.

It is simple, user friendly and self explanatory and makes working long hours daily on the system a breeze.

Newbook PMS system was recommended to us by another serviced apartment company and we were extremely impressed from the outset.

Initially they were good, but later sales people sold me expensive version but it was totally not value for money. Support system is very bad specially when you have issues.

A very easy to use system that was very easy to implement and is great value for money.

The regular improvements provide a competitive edge for our business as the system is continually updated to promote current best practice.

The training videos that are now provided have addressed the only downside to such an extensive system.

I have found when I disliked something is was due to not  understanding the functionality and when proficient it changed my view.

They aren't far off but it makes it hard using these features in their current state.

Once you get the hang of it, it performs really well. It has great analytics and this is something that has helped us a lot.

The support team are very friendly and know their stuff and the Wiki and support request features are all great.

The team are based in qld, an aussie company,  excellent customer service, a product that is continually worked on and improved for ease of operation. Not much else can be said.

Payment system integration, and taking payment is very easy.

Everything from onboarding to now has been brilliant. Free training and workshops, a wealth of knowledge and a team that makes you feel like you are one of them.

We now see ourselves using and appreciating a lot more features like the reports and contact management with customers. We have saved thousands of dollars thanks to the follow up reports and tools.

Extensive reporting ability, always adding new features. API allows custom integrations which is great.

What I like most about the software is the dashboard & having favourites to click on.

M trying to close my Plus account but nope, no one gets back to me and they’re still charging me. Absolutely disgusted and now cancelling my card so they can’t steal anymore of my money.

Hands down the most outstanding customer service.

All businesses need systems, simple systems work best, just the accounting integration. They get that right, they will have an absolute winner.

I used fresha and I had so much support from [SENSITIVE CONTENT HIDDEN. He was truly amazing and patient with me , always answering my questions.

Fresha just changed my life, the CS is fantastic, my customers handle their own appointments and it saved me a lot of time, very comfortable app.

I don’t take credit cards so I don’t need the extra service. I had to dispute it on my credit card company.

It’s all about learning with new products and how easy they are fresha is easy to adapt to and function and customer care are great.

Will start working again in september. I am so positive so far...and I’m hoping it will stay that way.

Very easy to use, very intuitive, with an awesome customization level considering it is a free software.

M out of my policy no show fee and I’ve lost an hour of my time with production.

Fresha makes them a new account and I get charged the ridiculous 20% fee. Do you think I can get support to reply to my emails.

Great little booking tool. I switched when i wanted a paperless clinic.

Clients can book in easily and the book now buttons create opportunities for clients to see who’s available at any time day or night. I love all the features and the consultation helps a great deal.

Except on the website it says it’s included in the 2.29% plus $0.20 per transaction fees. M already very upset at the delay only to hear about these extra costs.

It is easy to use so far and even the free version a small business can use. And as i can understand the Fresha Plus is also cheap.

Great for the whole team , great for rebooking clients and the appointment reminders are brilliant.

The customer service is excellent. They are a company that operates great ethics.

It’s easy to use, send reminders and the service of the Fresha team is amazing.

For me the system it’s just amazing, from online bookings, text and email confirmations for clients, costumer service when I have doubts they are fast with solutions and explanations.

You can choose to use the program for free. If you want to add the 'Plus' utilities, you pay a fair price.

I must admit I might be confused on the billing policy.

It is very easy to use with good customizations. Many options are very practical to use.

Best admin support- so quick and detailed. Program is easy, user friendly, and free of charge loving it.

This is amazing if looking for a start up online and booking system. Easy to use, simple for clients, and has a free version.

I really like the fact that you can utilize almost everything you need to run a successful business. It keeps track on everything with integrated options to social media plus google.

The headache and frustration of dealing with them is too much. If I did not already have my clients set up in their system, I would be switching to something else.

It’s great for start up and small businesses. So many fantastic features that are complimentary with the small debit fee that is only taken upon sale.

The new client consultation forms are very easy to use and easy to edit. I love the marketing features which prove very popular with the clients.

Friendly use, full integration solution for barber shops.

We are very pleased with the outstanding. Investment Fresha has brought our Company.

US Dollar

Newbook is a cloud-based solution empowering accommodation managers like you, to take more control over your operations with our connected hospitality management system. Our all-in-one place platform has a range of features including a Property Management System, Integrated Online Booking Engine, In-Built Channel Manager, Central Reservation System, Self-Service Technologies, and much more. As a campground, RV park, resort or hotel operator, you want the best for your business and your guests so why settle for second best when it comes to the platform that runs your entire business. Let Newbook run your business operations so you can focus on what you’re best at - Creating extraordinary guest experiences!

LongDescription

Owner Statements

Employee Management

Multi-Channel Marketing

Parent Portal

Dynamic Pricing

Faculty/Staff Management

Utility Billing

Electronic Payments

Payment Processing

Multi-Channel Management

Permit Management

Online Forms

Room Inventory

Customizable Reports

Access Controls/Permissions

SMS Messaging

Dorms

Financial Analysis

Contract/License Management

Task Scheduling

Reservations Management

Price Optimization

Online Registration

Credit Card Processing

Calendar/Reminder System

Spa/Activity Management

Invoice Management

Reviews Management

Transaction History

Attendance Management

Single Property

Customer Accounts

Guest Communications

For Vacation Rentals

Customer Database

Scheduled/Automated Reports

Registration Management

Calendar Management

WordPress Integration

Customizable Fields

Room Booking

Guest Experience Management

Housekeeping Management

Template Management

Scheduling

Data Import/Export

Promotions Management

Accounting

Customer Support

Email Templates

Multi-Location

Self Service Portal

Booking Notes

Contact Management

Facility Management

Rental Management

Booking Management

Lead Management

Multi-Currency

Email Marketing

Rate Management

Mobile Access

Online Payments

Inventory Tracking

Guest Check-in/Check-out

Real Time Data

Channel Analytics

Channel Management

Vendor Management

Site Reservation Management

Third Party Booking

For Campgrounds

Maintenance Management

For Summer Camps

Extended Stay

Site Maps

Credit Card Management

Marketing Automation

Client Portal

Kill Switch

Real-Time Updates

Email Management

Website Integration

Revenue Management

Front Desk Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Reputation Management

Group Reservations

Multi-Channel Sync

Multi-Property

Event Management

Availability Management

Work Order Management

Customizable Templates

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Newbook

In Person

Live Online

Webinars

Documentation

Videos

Fresha is the world’s only subscription-free booking software for beauty and wellness businesses, trusted by over 100,000 salons, barbershops, spas, and more. Sign up to Fresha for free and manage all of your appointments, staff members, and locations from your own online calendar. Attract more new clients and fill your calendar by taking bookings on your Instagram and Facebook pages, through Google Search and Maps, and on your own website. Reach clients anywhere, anytime and grow your business with powerful marketing tools; including email campaigns, text messages, and alerts within the Fresha app. No need to pay a monthly subscription – grow your business at your own pace with our optional paid features, including seamless payment processing with daily payouts.

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