Newbook vs Sirvoy

RATING:

4.9

(42)

Newbook has 42 reviews and a rating of 4.88 / 5 stars vs Sirvoy which has 257 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (42)
4.7 (257)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 6, 2023
March 26, 2024
Pros/Cons
  • Pros

  • It's a user friendly system with multiple features we were able to instantly implement to help grow our business, in both revenue earned and customer retention.
  • In particular, the support desk is so dedicated and creative. They truly assist the business to maximize the use of the platform and management system to the benefit of the individual business.
  • Cons

  • The accounting side can also be tricky if not set up correctly from the outset.
  • Support very poor , very complex to use , do not provide connection to lot of websites.
Read all user reviews
  • Pros

  • I love the Trip Advisor integration (included on the basic plan which is great), and I love the custom booking rules that you can set up.
  • The most positive experience is the service of sirvoy. These guys are great in helping and introducing into the software.
  • Cons

  • No payment options for Indonesia. They do provide paypal as a payment option, but i would need to change my currency to USD.
  • On the odd occasion I have bumped up against some limitations around options for promotional offers, but so far have always found a work-around.
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Pricing Range
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$
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos