Maestro PMS vs Re-Leased
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.8 / 5
4.4 / 5
Value for Money
4.2 / 5
4.2 / 5
Customer Support
4.3 / 5
4.6 / 5
Functionality
4 / 5
4.3 / 5
Last Review Written
November 21, 2020
September 18, 2023
Pros/Cons
Pros
- The product is great and easy to use once you have had training on it. The vendor is amazing and the support has been excellent.
- We had a Maestro trainer, come down this month to retrain the department. He was phenomenal and I am excited to gain more and more expertise with Maestro over time.
- For the most part Maestro is a great program and hasn't let us down. I love all the different avenues you can take to find existing, and checked out reservations.
Cons
- The only real dislike that I had with this program was the learning curve.
- I am used to operating many windows at once. This system is very stubborn you cannot even easily escape a rating query without making a reservation.
- This system was so confusing at first. I came from using Opera.
Pros
- Released is very user friendly and easy to use and has some great features. Easy to save and access important documents.
- How easy it is use, the interface is simple but effective. The constant improvements from listening to client feedback is much appreciated and has improved our working life’s dramatically.
- It's very friendly and fast, so far I haven't encountered any issue since it's very easy to save the data. At the moment everything has been very helpful since it reminds me tasks that I need to do.
Cons
- Limited ways to learn the software, we had our knowledge passed down form staff member to staff member, with knowledge being lost as staff left.
- Terminology can be confusing to the individual users. Not a lot of support for building maintenance.
- No access to software from my smartphone or pad.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
