Maestro PMS vs Total Management
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.8 / 5
4.1 / 5
Value for Money
4.2 / 5
4.1 / 5
Customer Support
4.3 / 5
4.3 / 5
Functionality
4 / 5
4 / 5
Last Review Written
November 21, 2020
August 8, 2024
Pros/Cons
Pros
- The product is great and easy to use once you have had training on it. The vendor is amazing and the support has been excellent.
- We had a Maestro trainer, come down this month to retrain the department. He was phenomenal and I am excited to gain more and more expertise with Maestro over time.
- For the most part Maestro is a great program and hasn't let us down. I love all the different avenues you can take to find existing, and checked out reservations.
Cons
- The only real dislike that I had with this program was the learning curve.
- I am used to operating many windows at once. This system is very stubborn you cannot even easily escape a rating query without making a reservation.
- This system was so confusing at first. I came from using Opera.
Pros
- Amazing what the right information can do for a business. Lastly, but perhaps most importantly, the support has been superb.
- They are friendly and efficient. I can sincerely recommend Total Management for their exceptional product and great customer service.
- It's so easy to use and has great features as well. I recommend TM to any all property owners who want to easily and effectively manage their properties.
Cons
- Horrible financial reporting, unreliability, lack of completeness of utilities, lack of internal budgeting.
- And we do know people who just did spend the $ and absolutely hate their system. So getting set up with TM doesn't break the bank and it is a month-to-month contract.
- We have complaints of tenants not receiving their invoices and because we cannot verify that it went thru we are printing and mailing also.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
2 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
