Maestro PMS vs WildApricot
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.8 / 5
4.3 / 5
Value for Money
4.2 / 5
4.4 / 5
Customer Support
4.3 / 5
4.4 / 5
Functionality
4 / 5
4.2 / 5
Last Review Written
November 21, 2020
August 27, 2024
Pros/Cons
Pros
- The product is great and easy to use once you have had training on it. The vendor is amazing and the support has been excellent.
- We had a Maestro trainer, come down this month to retrain the department. He was phenomenal and I am excited to gain more and more expertise with Maestro over time.
- For the most part Maestro is a great program and hasn't let us down. I love all the different avenues you can take to find existing, and checked out reservations.
Cons
- The only real dislike that I had with this program was the learning curve.
- I am used to operating many windows at once. This system is very stubborn you cannot even easily escape a rating query without making a reservation.
- This system was so confusing at first. I came from using Opera.
Pros
- Hoping they can keep this excellent service going for a very long time. Also, the support team and responsiveness has always been great.
- The simplicity yet robust nature of this software is awesome. The user-friendly setups and ease-of-use make it an effective tool to help manage various facets of the organization.
- Overall, my experience with Wild Apricot was positive. The platform provided a comprehensive and user-friendly solution for managing membership-based organizations.
Cons
- It has errored out a number of times and there was no intuitive alert to let us know we were missing out on authorized donations.
- The WORST Experience - After 4 years of subscription services.
- I'm struggling to find something negative to say.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
