# OpenHotel PMS Software Reviews, Demo & Pricing - 2026 > Review of OpenHotel PMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hotel-management/openhotel-pms-profile --- [Home](https://www.softwareadvice.com/) / [Hotel Management Software](https://www.softwareadvice.com/hotel-management/) / OpenHotel PMS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/openhotel-pms-profile/reviews/) # OpenHotel PMS 2026: Benefits, Features & Pricing Wondering if OpenHotel PMS is right for your organization? Our Hotel Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview OpenHotel PMS 4.6 [(19)](https://www.softwareadvice.com/hotel-management/openhotel-pms-profile/reviews/) Pricing Starting at $60.00 per month ### About OpenHotel PMS OpenHotel PMS is a cloud-based hotel management solution that offers property management, channel management, website hosting, online bookings and reporting within a suite. The product is built for small and midsize hotel businesses. OpenHotel PMS features a drag-and-drop tape chart, which provides users with a calendar view of real-time room availability. The platform also allows users to define rules for booking packages and hotel deals based on booking periods and number of days. OpenHotel PMS features rate management, allowing users to define room charges based on different conditions such as close-to-arrival, close-to-departure, minimum stay and applicable discounts. It also features housekeeping management, so hotel staff can view the status of their rooms and allocate staff for needed tasks. OpenHotel PMS offers customizable reporting and dashboards, which allow users to create reports on reservations, audits, taxes and revenue. The reports are printer-compatible and can be exported to Excel. Wondering if OpenHotel PMS is right for your organization? Our Hotel Management Software selection experts can help you in 15 minutes or less. ## OpenHotel PMS User Interface ## Popular OpenHotel PMS Alternatives Main Product OpenHotel PMS 4.6 [(19)](https://www.softwareadvice.com/hotel-management/openhotel-pms-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.67Value for money - 4.68Customer support - 4.40Functionality Pricing Starting at $60.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1575)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) 4.3 [(342)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.07Value for money - 4.05Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [eZee Absolute](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/) 4.6 [(405)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.61Value for money - 4.72Customer support - 4.57Functionality Pricing Starting at $23.86 per month Get Price Alternative Product [Hotelogix](https://www.softwareadvice.com/hotel-management/hotelogix-profile/) 4.4 [(251)](https://www.softwareadvice.com/hotel-management/hotelogix-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.39Value for money - 4.50Customer support - 4.27Functionality Pricing Starting at $3.99 per month Get Price Alternative Product [Stayflexi](https://www.softwareadvice.com/hotel-management/stayflexi-profile/) 4.7 [(163)](https://www.softwareadvice.com/hotel-management/stayflexi-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.65Value for money - 4.78Customer support - 4.50Functionality Pricing Starting at $40.00 per month Get Price ## OpenHotel PMS Pricing and Plans Starting price: $60.00 per month Free Trial Free Version Basic $60.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## OpenHotel PMS Features - Features of OpenHotel PMS Access Controls/Permissions Activities Booking Alerts/Notifications Availability Management Booking Management Channel Analytics Channel Management CRM Customer Support Customizable Reports Discount Management Drag & Drop Dynamic Pricing Electronic Payments Extended Stay For Vacation Rentals Front Desk Management GDS/OTA Integration Group Reservations Guest Experience Management Housekeeping Management Inventory Management Kill Switch Maintenance Management Marketing Automation Multi-Channel Sync Multi-Currency Multi-Language Multi-Property Online Booking Payment Processing Point of Sale (POS) Promotions Management Rate Management Reporting/Analytics Reporting & Statistics Reservations Management Restriction Management Revenue Management Room Booking Room Inventory Single Property Third-Party Integrations User Management Website Management ## OpenHotel PMS Integrations Bolt Integration rated undefined from -1 review ## OpenHotel PMS User Reviews Overall Rating 4.6 Ratings Breakdown 5 79% 4 11% 3 5% 2 0% 1 5% Secondary Ratings Ease of Use 4.6 Value for money 4.7 Customer support 4.7 Functionality 4.4 Salmon C. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed January 2019 Good and Reliable Services Here! 5 It allows me confidence of not being double booked which happens a lot to old School document on a sheet of paper sort of Business. It also allows me to market to a dozen vendors seamlessly! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: My Wife enjoys working with it! I learned the basics in half an Hour. Cons: I would love for them to have a linked program that i can do the same for my Fishing Guiding Part of My business! Vendor Response You are both a pleasure to work with. With all the wonderful things that you are doing at the Lodge I know your future will be extremely bright. Thank you for the kind words. Replied February 2019 Read More AB Anna B. Verified reviewer Hospitality 11-50 employees Used daily for less than 2 years Review source Reviewed February 2023 My favorite over all the other rated PMS systems 5 I trust that much of my success has been in part because of my software. My employees don't usually make mistakes, but if they did, I have a way of tracking it so I can go back and fix and teach them the right way. I don't need to spend much time on training as it is very intuitive and clever.The system never goes down for maintenance or anything, I have a consistent reliability all year-round.Housekeeping tool is amazing, and it is interactive with all levels of team members from the FD to HK and handyman. It provides for lists with timestamps that provide for an objective manner to assess how my team is doing.I could go on, but I think the best thing is the rate and availability management, its all-in-one page and its interactive. You can make it automatic with your revenue management rules so you keep making money even if you are sleeping. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have personally used almost all the softwares listed at Capterra as I have owned many hotels. I trust OpenHotel because they are a lot more efficient than all the other softwares out there and I actually spend less. I have more tools than I can use, and they keep adding more without extra charge. I have my software since 2012 and they do not raise their prices on you. Cons: I think they should advertise better so people can actually find them, I did a ton of research and Demos before I discovered them. Reasons for choosing OpenHotel PMS The interface functionality and the booking engine skin completely matches my website Reasons for switching to OpenHotel PMS The PMS capabilities and the phone support, and price was a big factor. Read More JH Julie H. Verified reviewer Hospitality 11-50 employees Used daily for less than 2 years Review source Reviewed February 2022 Terrible 1 Worst program ever! We had nothing but problems. When you call, they try to tell you it's your computer. Not their system. Every. Single. Time!!! It's NEVER their fault. Even though literally EVERYTHING loads on 3 computers, except their program. I wrote a review mentioning this, and the awful woman \[SENSITIVE CONTENT\] had the audacity to call my boss and threaten to pull the program. But we were selling, I took it down out of respect for my boss. well, I don't work there anymore, so I'm free to let everyone know how terrible this program is. The system crashed every other day, at the absolute worst times, of course. You call, and all you get is, it must be your computer. Well, you haven't even checked anything. They didn't even want to hear the problems. The fact I could see all their coding on my screen says the problem is YOURS. But okay. Nobody is nice there. We just stopped calling and hoped for the best. Usually down a half hour. But sometimes, hours on end. They somehow got my boss to change processor's. wincave. Worst mistake ever! Any refund, the guest never got it. open hotel says it's wincave, wincave says its open hotel. somebody got a whole lot of money somewhere. Each guest had to dispute the charges. It went on for about 7 months. Still wasn't resolved when I left. save the hassle on this one! You'll be happy you did. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: There isn't a single one. Nothing but problems. Cons: All of it! It would take all day to list all the cons. Reasons for choosing OpenHotel PMS I don't know why but it's a regret. Read More LH Leeanne H. Verified reviewer Hospitality 11-50 employees Used daily for less than 2 years Review source Reviewed November 2016 Great PMS system for multi properties company 5 AMAZING! Easy to learn. Easy access from anywhere in the world or any device. Open Hotel PMS hears our needs and is willing to update software. Affordable for independent hotels, motels of any size. Great value awesome customer service Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: User friendliness, Short training and learning for new staff. The combination of a website, GDS, Channel Manager and Email blasts all in one system at a low cost. Cons: A bit harder for a large property when booking multiple rooms for multiple nights and extended stays. I know they have already done major improvements and plan to do more soon. THANK YOU! Turning a Con into a Pro very quickly is great. Vendor Response Leeanne, Thank you so much! I have heard comments from the staff on how much they enjoy working with you and your team. Your comment on multiple rooms was very timely. While we have had multiple room capability we realized that it needs to have some additional functionality. The announcement next Tuesday will include many of these updates and some other pretty nice stuff. Watch for the announcement and be ready to smile. One of the great things about OpenHotel is that we write all of our own code. We have never out sourced a single line. This is why client after client comments on our constant and responsive updates. Thanks again for your business and for sharing your experience with OpenHotel. Replied November 2016 Read More JF Judith F. Used daily for less than 2 years Review source Reviewed February 2018 Small Hotel Property using Open Hotel 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I am not a super-tech savvy person, nor is my background in hotel management. Also, our property is a small, independent property, not a cookie-cutter chain property. Having said that, I find the software overall to be easy to use and fairly intuitive. One of its' chief strengths is the excellent customer service, everything from walking me through a difficult process to me being able to ask them to "double-check my work" to make sure that I have set up a new rate plan correctly, for instance. Cons: I'd like the "Notes" section on any folio to be more prominent, to make it easier for my Front Desk staff to be aware of anything special that they need to know about a reservation. In a perfect world, their tech support would be open 24/7, as we all know that problems don't just arise during the hours of 9-7. The reports section doesn't work as smoothly as I need it to. Vendor Response Judith, Thanks for all the stars! and also for the suggestions. Support is always here for any critical issues but you will be happy to know that plans are in the works to extend normal support hours later this year. Watch for an update. There are a LOT of reports. I will give you a call about why you do not think they run as smoothly as they should. Normally we get rave reviews on reporting. Again, Thanks for being a great client and for the 25 gold stars. Replied February 2018 Read More AB Aileen B. Hospitality 11-50 employees Used daily for more than 2 years Review source Reviewed February 2018 We are clients for 12+ years & have received consistently reliable, caring and innovative service 5 Complete reliability, very substantial amounts of additional revenue, ease of use, peace of mind. I like everything about the software. Valuable new features are being added constantly that I look forward to using. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have considered numerous PMS systems. The complete reliability, visual clarity, intuitiveness, and ease of use of the PMS system were my primary selection factors combined with the absolute trust I have in OpenHotel's incredibly responsive and service-oriented support team. I know that the functions and features that are important to me are built into the system and are important to them. Especially important to me is the fact that it is so easy to learn to use the system - very experienced Front Desk and Reservation Clerks to staff members who have never used a PMS can catch on easily. OpenHotel deeply understands the needs of and demands on small to mid-size and independent hotel operators. Vendor Response Aileen, I thank you so much for your kind words.It is great to hear from any client about our system but especially the ones that have been with us so very long. If you ever need me, please let me know. Michelle Herrin Replied March 2018 Read More SE Sarah E. Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed May 2017 Awesome!!! 5 Everything is organized in a manner that makes sense. It's available wherever I am if I have an internet connection. Reservations are kept secure even if you cancel or void a reservation. Rates, groups, direct bill clients are all a breeze to manage. This software has made managing the hotel so much easier! Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: This is cloud based software so it's not taking up space on your hard drive. The support staff is amazing! There are training videos available for refreshers or as training. The software is designed in an intuitive manner. Things are about where you would expect. We love their channel manager. It has made our lives so much easier. Groups are a breeze & so is direct billing. They are very willing to work with your suggestions & implement them if possible & practical. Cons: Since this is cloud based you pay a subscription fee. It's cloud based so if you're internet goes down, you're out in the cold. We do have contingencies for this, but it could be a factor in an area where internet is not reliable. If your internet or computer are slow you will hate this because you will go through several screens for most things you do. Price range is mid level compared to other cloud based system. Read More SC Steven C. Hospitality 11-50 employees Used daily for less than 12 months Review source Reviewed November 2016 Overall a Fantastic Product! 5 OpenHotel has been a great addition to our hotel. We used a somewhat outdated PMS prior to OpenHotel and cannot fathom switching to any other system. Everyone from our sales contact, Judy, to the support team has been fantastic. There are a few improvements I would like to see, however they are insignificant in the grand scheme of things. Currently we are in the process of adding their direct connect capabilities which I feel will not only greatly improve our online presence with last room availability, but also free up time for myself to attend to other duties. I would highly recommend OpenHotel and look forward to working with them for years to come! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I find the software to be very user friendly and find it easy to train new staff. Also, a fantastic support team! Cons: There are a few additions I would like to see with the system, however I wouldn't call these cons. There's always room for improvement in any product and I look forward to seeing new offerings. Vendor Response Dear Steven, We love hearing from our clients! Thank you for taking the time. I know you will love the Channel Manager by OpenHotel. It is a full two way direct connection. Watch your email for a nice and shiny new feature announcement the first of the week. Thanks again! Replied November 2016 Read More DA Doug A. Hospitality 11-50 employees Used daily for more than 2 years Review source Reviewed November 2016 Alaska Hotels 5 We use Open Hotel for both of our hotels. We have been with them for over two years and have been very happy with their software and especially with their staff. They have been outstanding helping us with any questions. The software is easy to work and the channel manager has completely changed our business. If anyone wants to call and talk to me about the software I would be happy to chat with them. Doug Andrew 907-821-1251 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The channel manger which allows you to control all your pricing in one place Vendor Response Doug, Thank you for sharing your thoughts and praise. You are a great hotelier and we are proud to have you as a client. If there is anything that you need, please do not hesitate to contact us - we love working with you. Replied November 2016 Read More JO John O. Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed February 2019 OpenHotel has been great for our Inn 5 Mostly, a great experience with OpenHotel. They treat you very fairly and get involved personally to ensure you get direction and answers. Also, I honestly believe they listen and care about their customers! We are a very small business, but they treat us like we are a lot bigger. That makes us very happy! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of using the program is great. However, the people we deal with at OpenHotel make the program that much better! Cons: Just like any other POS it has it's it hasn't found the moon. However, they are always working on getting there. That's good enough for us. Vendor Response John, You are great to work with! Thank you for the review and thank you for your continued business. We do continually listen to our clients. If it was not for them, where would we be? Michelle Replied February 2019 Read More Showing 1 - 10 of 19 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/openhotel-pms-profile/reviews/) ## Other Top Recommended Hotel Management Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (217) Recently recommended **22** times [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (342) Recently recommended **15** times [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (59) Recently recommended **14** times [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (129) Recently recommended **10** times Stuck Between Options? Our experts can help you compare OpenHotel PMS with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice