OPERA Cloud Property Management vs RealPage
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.5 / 5
4.1 / 5
Value for Money
3.3 / 5
3.7 / 5
Customer Support
3.1 / 5
3.7 / 5
Functionality
3.6 / 5
4.1 / 5
Last Review Written
July 19, 2024
August 4, 2024
Pros/Cons
Pros
- Helps with walk in reservation and also helps with price adjustment over the weekdays / weekends. Overall I had a limited but good experience with this tool.
- Love the software, used for a long time and great for my staff compared to other products.
- All the data points , endless reports , great value and quick to run , multi layered and great for different functions the front desks and staff need to use and for management to review.
Cons
- The interface is not working pop ups are very annoying and freeze the software which forces me to close the whole system down.
- Their customer service sucks, one of the worst. Took away so many functionalities that we could do here, so that they can charge us to do it themselves.
- However its too depended on Internet and IT staffs. Its difficult for other departments when having trouble with IT staffs not available.
Pros
- The integration for everything is perfect. I am a super user on onesite and have loved learning the ins and outs.
- If you are looking for a great software for conventional or affordable, Onesite is the way to go. Highly recommend this software.
- The thing I like the most about OneSite is how user friendly and easy it is to use. I have used at least 3 other property management softwares and none are as easy to use.
Cons
- You send emails and they get "lost" until you call and have someone search for a specific email you sent. Customer support is PAINFUL.
- If your housing staff does a bad job keeping it organized, it can be a pretty frustrating system.
- I've been disappointed with the software for what we are using this for.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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9 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
