OPERA Cloud Property Management vs CCH Tagetik
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.5 / 5
4.1 / 5
Value for Money
3.3 / 5
4.2 / 5
Customer Support
3.1 / 5
4.4 / 5
Functionality
3.6 / 5
4.4 / 5
Last Review Written
July 19, 2024
June 20, 2023
Pros/Cons
Pros
- Helps with walk in reservation and also helps with price adjustment over the weekdays / weekends. Overall I had a limited but good experience with this tool.
- Love the software, used for a long time and great for my staff compared to other products.
- All the data points , endless reports , great value and quick to run , multi layered and great for different functions the front desks and staff need to use and for management to review.
Cons
- The interface is not working pop ups are very annoying and freeze the software which forces me to close the whole system down.
- Their customer service sucks, one of the worst. Took away so many functionalities that we could do here, so that they can charge us to do it themselves.
- However its too depended on Internet and IT staffs. Its difficult for other departments when having trouble with IT staffs not available.
Pros
- For the normal purposes, I think it is a good to very good possibility to ease the consolidation purpose.
- It is a good product and is highly appreciated by users for ease of use and for its excel integration.
- Excellent software - easy and rapid to deploy and configure. Quick wins through easy to design and deploy reports and additional wins through user familiarity with Excel add-in front-end.
Cons
- For our company, the main least of Tagetik is the lack of a native integration with the software APM of the same Company.
- My only complaint would be now that they are growing, they will not be my secret.
- It's overly complex at times, some parts of the software are difficult to understand and administer because it can do so much.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
