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Finding software can be overwhelming. We've helped thousands of hotels choose the right hotel management software so they can manage the front desk, housekeeping and other daily tasks.

Hotel Management Software

108  systems found

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Cloudbeds

Cloudbeds is a cloud-based hotel management solution suitable for small to midsize hotels, vacation rentals, hostels and B&Bs. Key features include front office management, central reservations, housekeeping management, online booking... Read More
Rating:  49 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  80
Our advisors have recommended this product 80 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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innRoad

innRoad is a cloud-based property management system designed to meet the needs of hospitality businesses of all sizes including hotels, motels, resorts, B&Bs, lodges and campgrounds. innRoad provides tools to help users manage hospitality... Read More
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  63
Our advisors have recommended this product 63 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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WebRezPro

WebRezPro is a cloud-based property management solution designed specifically for the hospitality and hotel industry. The solution helps a broad range of hospitality segments including hotels, inns, lodges, cabins, campgrounds, hostels... Read More
Rating:  62 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  60
Our advisors have recommended this product 60 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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RoomKeyPMS

RoomKeyPMS is a cloud-based Property Management System that offers front office and property management capabilities, guest relationship management, an online booking engine, housekeeping, and more. The software stores data in the... Read More
Rating:  44 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  26
Our advisors have recommended this product 26 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Business Size:  S M L
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Innkeeper's Advantage

Innkeeper’s Advantage is an integrated cloud-based reservation and hospitality property management solution designed for bed and breakfasts, boutique inns and more. Key features include front office management, marketing management,... Read More
Rating:  11 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  13
Our advisors have recommended this product 13 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Skyware

Skyware Guest Management is a cloud-based property management solution designed to serve properties of all types and sizes including hotels, enterprises, resorts, inns, motels and boutiques. Skyware can also be installed as an enterprise... Read More
Rating:  4 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  12
Our advisors have recommended this product 12 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Business Size:  S M L
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RMS

RMS is a cloud-based property management solution for hotel, motel, RV park, campground and other outdoor hospitality businesses. Apart from its core property management features, the solution also offers channel management, a point... Read More
Rating:  23 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  11
Our advisors have recommended this product 11 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Hotelogix

Hotelogix by HMS InfoTech is a cloud-based hotel management solution for hospitality businesses. The solution provides applications such as front desk operations, Point of Sale, housekeeping and more. Users can access the other modules... Read More
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  6
Our advisors have recommended this product 6 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Hotello

Hotello by Mingus Software is a hybrid hotel property management solution, which provides businesses in the hospitality industry various tools and functionalities that help them to manage their front office, accounting, marketing and... Read More
Rating:  60 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  4
Our advisors have recommended this product 4 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Maestro PMS

Maestro PMS is a hybrid hospitality property management solution by NORTHWIND that provides users multiple modules that help them to manage guest service and operational activities. The solution can be deployed on-premise or hosted... Read More
Rating:  9 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  4
Our advisors have recommended this product 4 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Business Size:  S M L
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RDP

Resort Processing Data (RDP) is a leader in the Property Management field, and is currently deployed across the globe. This solution is available on-premise and hosted, with robust yield management and reservation options.
Rating:  59 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  3
Our advisors have recommended this product 3 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Business Size:  S M L
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roomMaster

roomMaster by InnQuest is a cloud-based property management solution suitable for hotels including chains, independent hotels, business hotels, boutique properties and resort hotels of all sizes. On-premise deployments are also available.... Read More
Rating:  45 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  2
Our advisors have recommended this product 2 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Business Size:  S M L
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Frontdesk Anywhere

Designed for the cloud and developed in San Francisco, Frontdesk Anywhere’s property management system was built for independent hotels, resorts, and management groups. There is nothing to install or download; only Internet access... Read More
Rating:  86 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  1
Our advisors have recommended this product 1 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Business Size:  S M L
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GuestPoint

GuestPoint by Centium Software is an accommodation management platform that enables users to manage properties and bookings, from initial reservation to check-out. GuestPoint is suitable for hotels, motels, bed and breakfasts, guest... Read More
Rating:  20 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  1
Our advisors have recommended this product 1 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
Platforms: 
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Business Size:  S M L
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Peek Pro

Peek Pro is a cloud-based solution for tour and activity operators of all sizes. The software helps activity operators by providing their websites with an online booking management engine and centrally manages online, offline and... Read More
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Lodgify

Lodify is a hotel and hospitality management system that allows users to create custom vacation rental web design. The Lodgify website is available to rental owners in a variety of industries including bed & breakfast innkeepers and... Read More
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

eZee Absolute

eZee Absolute is a cloud-based hotel management system designed for any type of hospitality company to handle daily tasks. The system includes a booking engine and channel manager, as well as a point-of-sale system.
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

eZee FrontDesk

eZee FrontDesk is an on-premise hotel management solution that caters to hotels, motels, resorts, vacation rentals and more. It offers a range of integrated modules, which includes tools for front and back office management, group... Read More
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

ResNexus

ResNexus is a cloud-based hotel and property management solution that helps boost reservations, improves business practices and provides a booking engine for guests to make their own reservations. It offers modules for online booking,... Read More
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

ConvertDirect Booking Engine

STAAH ConvertDirect Booking Engine is a cloud-based booking solution for hotels, bed and breakfasts, motels, campgrounds and resorts of all sizes. It offers conversion tracking, a mobile-responsive interface and a rate-tracking tool. ConvertDirect... Read More
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Sirvoy

Sirvoy is a cloud-based hotel management platform suitable for hotels, inns, timeshares and more. Key features include front office and property management, reservation and booking management, housekeeping and guest relationship management.  Sirvoy’s... Read More
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Base7booking

Base7booking is a cloud-based property management program designed for the hospitality industry. The solution is accessible from any mobile device. The program is suitable for running a single property or multiple locations simultaneously. Base7booking... Read More
Rating:  84 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Hoteliga

Hoteliga is a cloud-based hotel property management solution that provides hotels of all sizes, various tools and functionalities, which help them to manage their business operations and routines. Key features include reservation management,... Read More
Rating:  72 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

SkyTouch Hotel OS

SkyTouch Hotel OS is a cloud-based hotel management solution designed for hotels of all sizes. It offers property management, rate management and distribution functionalities within a suite. SkyTouch Hotel OS features housekeeping... Read More
Rating:  72 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

5stelle*

5stelle* is a cloud-based hotel management software that offers client management, sales management, hotel administration and online booking. 5stelle* features property management, which allows users to manage pricing, reservations... Read More
Rating:  68 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Clock PMS

Clock PMS by Clock Software is a property management system designed to help hotels book accurately with real-time availability and a self-service portal for guests.
Rating:  68 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Easy InnKeeping

For hotels, condos, resorts and other short-term properties, Easy InnKeeping provides a cloud-based software suite that manages property operations, from reservations to marketing to financials in one single solution. Easy InnKeeping... Read More
Rating:  55 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Xotelia

Xotelia offers cloud-based channel management and property management solutions for small and midsize properties such as guest houses, hotels, vacation-rental properties and apartments. The software enables customers to book properties... Read More
Rating:  45 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Innkey PMS

InnKey Infosystems' InnKey PMS is a hotel management system, designed for small and midsized hotels, with reservation, front desk, point-of-sale functionality, accounting and inventory management.
Rating:  44 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Bookinglayer

Bookinglayer is a cloud-based hotel and reservation management solution. It is designed for small to midsize businesses in the tourism industry that provide accommodations and activities. Bookinglayer features a real-time interactive... Read More
Rating:  44 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Welcome Anywhere

Welcome Anywhere is a cloud-based property management solution for hotels, guest houses, pubs and restaurants. The solution provides features such as guest billing, Facebook integration, payment processing and a customer database. Welcome... Read More
Rating:  43 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

AirGMS

AirGMS is a cloud-based vacation rental management solution designed to serve Airbnb accounts. The solution offers features such as channel management, automatic guest reviews, messaging and reporting. AirGMS’s multi-calendar dashboard... Read More
Rating:  41 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Elina

Elina is a cloud-based property management solution that offers reservation management, housekeeping, guest-relationship management, revenue management and marketing features within a suite. It caters to small and midsize vacation... Read More
Rating:  41 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Little Hotelier

Little Hotelier is a cloud-based hotel management solution designed for small and midsize hotels. It offers front-desk management, online booking, payment management and channel management within a suite. It is suitable for bed and... Read More
Rating:  40 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

CiiRUS

CiiRUS is a vacation-rental management solution that offers reservation management, quotes, website management, marketing, accounting and reporting features within a suite. The product is available both in cloud-based and on-premise... Read More
Rating:  33 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

RezOvation Web

RezOvation Web from HomeAway is a cloud-based property management solution for the hospitality industry. The application is Mac compatible and can be accessed from smartphones or internet-enabled tablets. The solution enables innkeepers... Read More
Rating:  30 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Mews Commander

Mews Commander is a cloud-based property management solution designed for hotels of all types and sizes. It offers check-in, online payments, channel management, housekeeping and reporting functionalities within a suite. Mews Commander... Read More
Rating:  29 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

ReservationKey

ReservationKey is a cloud-based reservation management solution designed for hotels, inns, bed and breakfasts and other vacation rental businesses. Key features include a mobile-friendly user interface, calendar management, built-in... Read More
Rating:  28 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

InnGrid

InnGrid is a hotel management solution that can be scaled to accommodate small hostels or even large hotels with hundreds of rooms. It combines front office and property management functionality with an online booking engine and channel... Read More
Rating:  21 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

KWHotel Pro

Created for small and mid-sized hotels, KWHotel includes front office functions, such as a reservation calendar, and back office functions, including a guest information database and accounting and reporting functionality.
Rating:  21 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Roomsy

Roomsy is a cloud-based property management solution designed for small and midsize hotel businesses. It offers booking management, channel management, payment processing and reporting functionalities within a suite. The product caters... Read More
Rating:  21 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

OTRAMS

Online Travel Reservation and Management System (OTRAMS) is a cloud-based hotel management solution that is suitable for travel businesses of all sizes. OTRAMS helps users manage bookings and operations from a single console that... Read More
Rating:  20 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Preno

Preno is a cloud-based hotel management solution that offers booking management, channel management, accounting and reporting functionalities within a suite. The product caters to independent hotels, hotel chains, timeshares, bed and... Read More
Rating:  20 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

GENKAN

GENKAN is a cloud-based hotel and property management solution for small, midsize and large businesses. It caters to hotels, holiday rentals, short-term rentals and real estate. Primary features include an online booking engine, customer... Read More
Rating:  19 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

HotSOS

Designed to maximize guest satisfaction, HotSOS by Newmarket International is a hotel service optimization system with guest preference management and a guest call assistant that reveals information about the caller.
Rating:  18 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

InnGenius

InnGenius PMS is a cloud-based hotel management solution that provides front-desk management, housekeeping, booking and point-of-sale (POS) capabilities. The solution suits the needs of small hotel owners and managers. The InnGenius... Read More
Rating:  17 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Sistem Otel

Sistem Otel is an on-premise hotel management solution for hotel businesses of all sizes. The solution is compatible with Windows operating systems and offers support for multiple languages and currencies. Sistem Otel is able to integrate... Read More
Rating:  15 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

OpenHotel PMS

OpenHotel PMS is a cloud-based hotel management solution that offers property management, channel management, website hosting, online bookings and reporting within a suite. The product is built for small and midsize hotel businesses. OpenHotel... Read More
Rating:  14 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

mycloud PMS

mycloud PMS is a cloud-based hotel and property management solution that offers front-office sales, room and rate management, payment processing, accounts receivable and reporting functionalities within a suite. The product is suitable... Read More
Rating:  14 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

ASI FrontDesk

ASI FrontDesk by Anand Systems Inc. provides a comprehensive hotel property management system designed to streamline front desk processes and integrate all moving parts of a hotel business, including a fully integrated accounting component. With... Read More
Rating:  13 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Smart Hotel

Smart Hotel offers a hotel property management solution suitable for a wide variety of industry verticals like corporate hotels, resorts, retreats, wilderness lodges and marinas. It offers tools to manage central reservations, housekeeping,... Read More
Rating:  13 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Kott Hospitality Management

The Hospitality Management System by Kott Software is flexible to handle several types of currencies and property types, and includes modules to handle the front office, housekeeping and hotel restaurant.
Rating:  12 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Holiday Booking Software

Holiday Booking Software by i-Pro Software offers a real-time availability calendar and a custom website for direct online bookings of holiday property rentals.
Rating:  11 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

Guest Tracker

Guest Tracker by TCS Hotel Software is a cloud-based and on-premise property management solution for hotels, resorts, hospitality and lodging companies. Primary features include billing management, reservation management, online booking... Read More
Rating:  9 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

InnTender

InnTender is a cloud-based property management solution which caters to small and midsize hotels, boutiques, resorts and reservation-based property firms. It features online booking platform where users can connect with the hotel managers... Read More
Rating:  8 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

Vendor Remote

Vendor Remote from Rezserve Technologies is a cloud-based hospitality management solution designed to help hospitality businesses of all size and types which includes hotels, inns, motels and resorts to manage online bookings, reservations... Read More
Rating:  7 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

WINHMS

WINHMS is a property management solution for small, midsize and large hotels. It caters to a range of businesses including hotels, motels, resorts, clubs and spas. WINHMS key features include front office management, back office management,... Read More
Rating:  7 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

ResBook

ResBook is a cloud-based hotel management solution designed for small and midsize hotels. It offers channel management, booking management, rate management, housekeeping and customer relationship management (CRM) within a suite. It... Read More
Rating:  7 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

RezEasy Cloud PMS

RezEasy Cloud PMS by Hallisoft is a cloud-based property management solution designed for independent hotels, small hotel chains, condo hotels, motels and resorts. It offers core hotel management front and back office features, housekeeping... Read More
Rating:  6 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

FrontDesk Master

Frontdesk Master is a cloud-based property management solution (PMS) designed to manage bookings for hotels, hostels, rentals and apartments. In addition to its core PMS features like guest, staff and reservation management and booking... Read More
Rating:  5 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Mirage

Mirage is a hotel management solution that suits both small boutique inns and large hotel chains. Its proprietary room reservation, point-of-sale, call accounting and yield management systems are integrated with front office systems. Mirage’s... Read More
Rating:  5 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Hoteldruid

Hoteldruid is an open source property management solution developed by DigitalDruid.Net. The solution is suitable for small and midsize property management companies and owners managing vacation houses, apartments, hotels and hostels. Hoteldruid... Read More
Rating:  5 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
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Business Size:  S M L

MyPMS

BookingCenter's MyPMS, a cloud-based hospitality property management system, includes central reservations, a booking engine, GDS integration and other front and back-office features.
Rating:  5 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

Dashbell

Dashbell is a cloud-based hospitality management solution that combines tools for managing online bookings, property maintenance and channel partners, all from a single, centralized location. Dashbell assists small property manager... Read More
Rating:  4 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
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Managinng.com

Managinng.com offers an affordable and easy-to-use hotel management system available on any browser, with color-coded reservations, invoice creation and a guest history database.
Rating:  4 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

ATRIO

ATRIO, by PAR Springer-Miller Systems, is designed with a simple user interface to reduce training time and includes check-in functionality and an availability view updated in real-time by an integrated online booking engine.
Rating:  4 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
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bookatonce.com

Protel's bookatonce.com is a Web-based hotel management system with reservation management, guest data management and definable rooms and rates. The system is designed for small to mid-sized hotels.
Rating:  4 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
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Business Size:  S M L

Infor Hospitality Suite

Infor Hospitality Suite is used to manage a wide range of properties but is typically recommended for hotel chains, campgrounds, resorts, cruise lines, casinos and government lodges. The system offers integrated hospitality management... Read More
Rating:  4 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
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Execu/Suite Hotel Property Management

Execu/Tech offers property management suites, suitable for large and small independent hotels and hotel groups of various types including bed and breakfasts, hostels, inns, resorts and more. The system provides modules such as online... Read More
Rating:  3 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

Cenium Hospitality ERP

Cenium's Hospitality ERP compiles several modules for hotel property management, such as event and catering management, point-of-sale functions and activities management.
Rating:  3 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

Five Star PMS

Built to handle the needs of small and midsized hotels, Five Star PMS has front and back office management capabilities, online reservation functions, as well as several modules that can be customized to fit the hotel's needs.
Rating:  3 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

GuestList

Guestlist, a Web-based booking and guest management system, is designed to be flexible to many hospitality businesses, and offers a visual availability calendar updated in real-time with an online booking engine.
Rating:  2 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Lodgical Solution

Lodgical Solution is a property management solution for hospitality properties that can be deployed in the cloud or on-premise and can be used by businesses of any size. Key features include reservation management, guest profiles,... Read More
Rating:  2 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

ManCloud

ManCloud is a cloud-based hotel management solution suitable for small to midsize businesses managing locations such as hotels, resorts, bed and breakfasts and hostels. Key features include booking management, address book, housekeeping... Read More
Rating:  2 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

RateMate Rate Shopper

RateMate Rate Shopper is a cloud-based event intelligence tool for hotels, motels, resorts, inns, lodges, bed and breakfasts. It allows revenue managers and sales team to track recent rates and events in nearby areas such as conferences,... Read More
Rating:  2 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Amadeus LinkHotel CRS

Amadeus LinkHotel CRS is a central reservation system (CRS) that connects your hospitality organization’s information, such as rates and inventory, to the Global Distribution System to ensure travelers receive your most accurate... Read More
Rating:  2 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

Alexandros Front Office

Alexandros Front Office by Sunsoft LTD is a hotel management system that includes features such as reservation management, housekeeping management, guest information management and reporting.
Rating:  2 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

CloudInn

CloudInn is a cloud-based hotel management solution that is suitable for a variety of small and midsize managed properties. It can be used to manage reservations, online booking, finances and housekeeping, and it also offers integration... Read More
Rating:  1 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Kross Booking Suite

Kross Booking Suite is a cloud-based hotel management suite for small and midsize hotel businesses, privately owned bed and breakfasts and luxury hotels and larger chains. Features include an advanced planner, which allows users to... Read More
Rating:  1 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

MQSYS Hotel Management System

MQSYS Technologies offers hotel management solution that provides various features including reservation management, point-of-sale functions and accounting. The reservation chart shows the status of each room in a color-coded format,... Read More
Rating:  1 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

Trips

TripsCommerce is a hotel management solution suitable for small to midsize travel and accommodations businesses. Key features include website building, booking management and tour management. TripsCommerce enables users to register... Read More
Rating:  1 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

iMagic Hotel Reservation

iMagic Hotel Reservation by iMagic Software is an on-premise hotel reservation solution that caters to bed and breakfast, small hotels and guest houses and provides them functionalities, which help them to manage their business operations.... Read More
Rating:  1 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

Magpie iHospitality

Magpie Property Management Software is a cloud-based solution for properties such as hotels, motels, condo-hotels, vacation home rentals, inns, marinas, hostels and timeshares. Primary features include accounting, guest management,... Read More
Rating:  1 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Fidelity PMS

Fidelity PMS is designed to handle reservations, front desk operations like checking-in guests, maintaining guest profiles, point-of-sale and financial accounting for large hospitality companies.
Rating:  1 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

ASSD PMS Software

PMS Software for Ho(s)tels from ASSD is a property management system for hotels and hostels with front and back office features, such as check-in functions, a room assignment function, yield management and rate customization.
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Booked

Booked is a cloud-based booking solution offered by Customer Alliance. The solution caters to businesses of all size in the hospitality industry. It helps customers in making reservations, upselling services and getting commission-free... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

Boost-inn

Boost-inn is a cloud-based hotel management solution suitable for hotel and rental lodging businesses of any size. Key features include customer relationship management (CRM), a booking assistant module and customer self check-in. Boost-inn... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

Cloud PMS

Cloud PMS by Newhotel Software allows hoteliers to modify reservations by dragging and dropping items, and can generate hundreds of different types of reports.
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

CloudPM

CloudPM by MSI is a cloud-based property management solution that offers applications for front office, housekeeping, maintenance management and accounting. It enables hotels to manage their multiple properties from one location through... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

Dormito.re

Dormito.re is a cloud-based hotel management solution designed for small hotels, bed and breakfasts, inns, hostels, lodges and vacation rentals. Key features include front desk tools, online booking capabilities, guest profiles and... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

FCS Analytics

FCS Analytics is an on-premise hotel management tool suitable for large and midsize hotels and resorts. It helps users generate, compile and organize data in various report types designed for the hospitality industry. It is compatible... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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FCS Concierge Services Management

FCS Concierge Services Management is an on-premise solution that helps users automate daily concierge functions and processes. With Concierge, hotel staff can manage guest and visitor profiles, itineraries, restaurant recommendations,... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
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FCS Connect Guest Services Management

FCS Connect Guest Services Management is an on-premise guest relationship management solution that can be used as a standalone tool or as part of a broader suite of FCS products. It helps users automate and track guest requests, complaints... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
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FCS Laundry Operations Management

FCS Laundry Operations Management is an on-premise hotel management tool designed to help hotels and resorts handle laundry and linen management activities. It is particularly useful for hotels with more than 300 rooms, large resorts... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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FCS Recovery Glitch Management

FCS Recovery Glitch Management is an on-premise complaint and incident management system designed to replace traditional log books for the hospitality industry. It is suitable for large and midsize hotels and resorts and is compatible... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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FCS Housekeeping Operations Management

FCS Housekeeping Operations Management is an on-premise housekeeping solution that can be used as a standalone tool or as part of a broader suite of FCS products. It features multi-language support, scheduling, assignment automation... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

GroupMAX

Hoteliers can use Passkey’s GroupMAX, a Web-based meeting software, to create and manage group reservations. Attendees and planners have real-time access to the bookings to ensure they are aware of critical changes.
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

HiSuite

HiSuite by HiRUM Software Solutions contains applications for front desk functions, rate channel management and an online booking engine. The system can connect to global distribution systems for accurate rate distribution.
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

HMS Fusion

HMS Fusion is a cloud-based hotel management solution with online booking management as the core module. It is designed for small hotels and motels. Primary features include content management, reservation management, property management,... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

MDansby Hotel Report

MDansby’s Hotel Report is a hospitality property management solution that handles the operational and management needs of motels, hotels and resorts with no limit on the number of rooms. The system offers reservation functions such... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L

Otel2Go

Otel2Go is a cloud-based hotel management solution. Features include guest reservation management, an online booking engine, a PCI-DSS compliant payment processing module and more. Otel2Go provides users with an online booking engine... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

RepoApp

RepoApp is a cloud-based system designed to help businesses and organizations, including hospitality and retail companies, manage lost and found items and claims. RepoApp allows users to manage items in a list form, displaying a... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

rGuest

rGuest Stay is a cloud-based hotel property management solution by Agilysis that caters to businesses in the hospitality industry. It is designed for properties of all sizes and various types such as hotels, inns, lodges, casinos,... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

SabeeApp

SabeeApp is a cloud-based hotel management solution designed for hotels, resorts, guest houses, hostels and serviced apartments. Features include guest relationship management, reputation management, housekeeping management, reservations... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Siesta Solution

Siesta Solution is a cloud-based hotel management solution designed for hotels, hostels, guest houses and campsites. Features include booking gateways for users websites, mobile user access, automatic error detection, shift management... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

smartCMS

smartCMS is a cloud-based content management solution (CMS) that caters to businesses like hotels, resorts and more in the hospitality industry. It offers tools to help users manage day-to-day business operations including guest acquisition,... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Suite 4

Suite 4 by Ericsoft is a cloud-based property management solution (PMS) designed for hotels and restaurants. Key features include marketing management, front office management, reservations management, guest experience management,... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Wavestec

Wavestec is a hotel management system for small to midsize organizations. Wavestec caters to a variety of segments including bed and brekfasts, clubs, condo hotels, resorts and vacation rentals. The system is available to establishments... Read More
Rating:  0 reviews
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the 108 systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
Deployments: 
Business Size:  S M L

Buyer's Guide

Last Updated: November 2, 2018

Hotel and hospitality management software performs essential financial and organizational functions for hotels, motels, resorts and bed & breakfasts, as well as condos, RV parks and other forms of lodging. These functions include reservations, employee scheduling, accounting, property/maintenance management and customer relationship management.

Here's what we'll cover:

Common Features of Hotel Management Software
What Type of Buyer Are You?
Market Trends to Understand
Evaluating Hotel and Hospitality Management Software
Recent Events You Should Know About

Common Features of Hotel Management Software

Hotel property management systems should have strong reporting capabilities, as well as on-board business functions like accounting and employee scheduling. These features should be customized specifically for the hospitality industry to simplify and speed up your management and accounting processes—or, if they are not part of the software itself, should be compatible with the software you have.

Other essential features of hotel software systems include:

Reservations Hotels need an effective customer-facing site that not only lets their guests book reservations online, but also integrate seamlessly with third-party booking engines. Meanwhile, you need an employee reservations system that facilitates room scheduling and availability, making it easy to identify vacancies, reservations and occupancies visually and/or through custom searches.
Front desk & housekeeping This includes organizing check-ins and check-outs, coding keycards, scheduling wakeup calls and tracking progress of cleaning staff, assigning them to specific rooms or tasks as necessary.
Point of sale (POS) POS systems are typically used for restaurants and retail stores. In the hospitality industry it’s used to allow customers to pay for, or charge to their room, products and services like restaurant meals, room service, incidentals like mini-bar items or pay-per-view, Wi-Fi, health club/spa services etc.
Maintenance management  An essential function, it’s important that hospitality management software tracks the property ownership/rental information (leases, taxes etc.) as well as tracking work orders, scheduling preventative maintenance and communicating with maintenance staff.
Customer relationship management Hotel CRM software takes all the information you have about a customer and uses it to support customer loyalty and retention. It allows you to monitor guest profiles, activity history and participation in loyalty programs to optimize rewards programs and sales and marketing tactics.

Reservations screen in innRoad

Reservations screen in innRoad

 

What Type of Buyer Are You?

Hotel management software buyers typically fall into one of the following categories:

Franchises. Many franchises have specific rules on what hospitality software can be used, while others, such as Holiday Inn, allow their franchisees to make the decision for themselves. Make sure you discuss your software options with the franchise to get their input on which products are recommended and why.

Hotel chains. At the other side of the table, if you represent a brand with multiple properties, you need to determine whether you want a single hotel PMS across them all or allow them to choose for themselves. Ask yourself how much—and what kind of—information you want to gather from each of your properties, and whether it needs to come in automatically or if manual reporting will be sufficient. If you do go with a single unified product, be sure to consider how the needs of each property differ—you may only have one hotel in Las Vegas, but it will need some of the features associated with Casino Management Software, which may necessarily impact your purchase decision.

Large hotels and resorts. The larger the property, the more robust a system you’ll need. Large hotels and resorts typically have lots of different products and services for people to buy, more maintenance requests and more complicated reservation and scheduling needs. It should be worth it to pay more for a robust hotel or resort product that can make all your processes smoother.

Small property owners. A bed-and-breakfast or a hotel with only a few rooms will have much less robust needs than a large resort. If you are just starting out, you may wish to consider a simple, but comprehensive system that includes property management and account capabilities. If you already have software that meets those other needs, be sure your new system is compatible with your legacy hotel management system.

Property managers. If you represent an RV park, a condo or some other form of communal living, you may wish to consider property management software instead of software for hotels. That being said, if there’s a lot of turnover at your property it may be easier to use this category of software, which is designed to handle reservations and accounting for high-turnover environments.

Market Trends to Understand

Software as a Service (SaaS). Most software is moving away from locally installed software and toward Web-based systems that can be accessed anywhere for a monthly fee. This drastically reduces the up-front costs of purchasing a system as well as the ongoing need for an IT infrastructure. The disadvantage is that monthly costs can add up over time, but most businesses prefer the flexibility associated with SaaS systems.

Market fragmentation. Because of the relative ease of developing software, there are lots of new companies entering the hotel management software market. Many of these come from Canada and Europe and are now looking to enter into the U.S. market. Though this will no doubt lead to better costs and quality in the long run, at the moment buying decisions may be even more confusing than they were a few years ago.

Evaluating Hotel and Hospitality Management Software

Pricing for hotel property management software is usually either per room/unit or per user. Keep in mind that for an on-premise system you’ll pay a single fee, likely with an annual maintenance upgrade, while Web-based systems (Software as a Service, or SaaS) will charge on a monthly basis.

Specific questions to ask when evaluating hoteling software include:

  • Does your marketing strategy require customer relationship management (or will it, in the future)?
  •  
  • Are you using social media like Twitter and Facebook to communicate with your guests? Does the software support that?
  •  
  • Do you already have a property management system in place?
  •  
  • Are your guests buying additional products or services from you, requiring a point-of-sale system? Do you already have one? Is it compatible?
  •  
  • How extensive is your third-party hotel reservation software system? Is the system compatible with those sites you wish to be associated with?
  •  
  • What kind of data do you want to collect about your guests? Does the software store that data? How many records will it let you have?
  •  
  • Do you require a solution with large group and event management capabilities?
  •  

It’s important to consider whether you need something specific to your type of property (hotel, motel, resort), or something more generic and/or basic.

Recent Events You Should Know About

Trivago buys Swiss hotel software provider Base7booking. Trivago, the popular online travel agency, is hoping to get small and independent hotels to use the Base7booking hotel property management system. This is another example of OTAs moving toward selling B2B services to hotels in addition to their core consumer-focused business.

TravelClick estimates bright 2017 first quarter for group bookings. Even though transient bookings (short-term stays) remained flat in the last quarter of 2016, TravelClick’s November 2016 North American Hospitality Review shows an improved 2017, with a 6.8 percent boost in occupancy in the group segment.

New reporting tool CloudEnterprise simplifies analytics for hotels. CloudEnterprise, the newly released reporting tool from MSI, is supported by their TruCloud platform and offers a way to consolidate data from multiple properties automatically. This allows stakeholders to have the most important reports at hand in order to make decisions.

 

FrontRunners® for Hotel Management, June 2018

FrontRunners History: 

FrontRunners Vendors Defined

Take this short survey so we can help you identify the products that best fit your needs.


What Is the FrontRunners Quadrant?


A Graphic of the Top-Rated Hotel Management Products

FrontRunners uses real reviews from real software users to highlight the top software products for North American small businesses.

Our goal is to help small businesses to make more informed decisions about what software is right for them. That’s why we engineered FrontRunners.

To create this report, we evaluated over 80 Hotel Management products. Only those with the top scores for Usability and User Recommended made the cut as FrontRunners.

FrontRunners-Vendor-Collateral

Scores are based on reviews from real software users.

What’s the Difference Between the “Small Vendor” and “Enterprise Vendor” Views?


The Different Graphics Show Different Sizes of Vendors

Small and Enterprise refer to the size of the software vendor company—not necessarily the size of customers they serve.

We break vendors into two groups for two reasons: It’s a more equal comparison of products, and software buyers have told us it’s helpful.

To determine who’s Small and who’s Enterprise, we look at how many employees the vendors have. All products in FrontRunners, whether Enterprise or Small, are evaluated using the same process.

Each graphic shows the top 10-15 performers for each the Enterprise and Small vendor categories. You can switch views simply by clicking on the version you’d like to see (above the graphic). You can read more in the full FrontRunners methodology here.

How Are FrontRunners Products Selected?


Products Are Scored Based on User Reviews


The gist is that products are scored in two areas—Usability and User Recommended—based on actual user ratings.

To be considered at all, products must have at least 20 reviews published within the previous 18 months, and meet minimum user rating scores. They also have to offer a core set of functionality—for example, reservation management, front office functionality and housekeeping management.

From there, user reviews dictate the Usability and User Recommended scores. Usability is plotted on the x-axis and User Recommended on the y-axis.

You can download the full FrontRunners for Hotel Management report here. It contains individual scorecards for each product on the Frontrunners quadrant.

Got It. But What if I Have More Questions?


Check Out Our Additional Resources!

Have questions about how to choose the right product for you? You’re in luck! Every day, our team of advisors provides (free) customized shortlists of products to hundreds of small businesses.

  • Simply take this short questionnaire to help us match you with products that meet your specific needs. 
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For more information about FrontRunners, check out the following:

  • The “FrontRunners FAQs for Technology Providers,” linked at the top of this page, for detailed answers to commonly-asked questions. 
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  • The complete FrontRunners methodology to understand the scoring.
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FrontRunners constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Software Advice or its affiliates.