--- title: "PriceLabs Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of PriceLabs. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PriceLabs is a good fit for you!" source_url: "https://www.softwareadvice.com/hotel-management/pricelabs-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Hotel Channel Management Software](https://www.softwareadvice.com/hotel-channel-management/) / [PriceLabs](https://www.softwareadvice.com/vacation-rental/pricelabs-profile/) / PriceLabs Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/vacation-rental/pricelabs-profile/) Reviews [Alternatives](https://www.softwareadvice.com/vacation-rental/pricelabs-profile/alternatives/) # PriceLabs User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 250 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 230 reviews (92%) - 4 stars: 16 reviews (6%) - 3 stars: 2 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (1%) ### Most mentioned pros - The analysis software is also key if you look to expand your portfolio into other markets as well. - I’m glad to be a member of PriceLabs, the app analyzes the slow days and automatically drop the price to make my listing more attractive - I have received several more bookings than my competitors and I know it is from using PriceLabs' dynamic pricing tool. ### Most mentioned cons - i am a novice so my experience and knowledge of pricelabs does not allow me to say more because i have not yet explored all that it allows. - One drawback of PriceLabs is that if you're managing a lot of properties, setting up and managing pricing rules for each one can get complicated and take up a lot of time. - The platform is overly complex, unclear about the actual benefits, and extremely difficult to navigate. ## PriceLabs customer reviews Showing reviews 1-25 of 250 (page 1). ### Love this Dynamic Pricing Tool - Overall rating: 5/5 - Reviewer: Javier V. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I recommend PriceLabs hands down. I've used other tools and this is the one I like the most by far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to use and connect to their support PMS or even airbnb accounts. I love their multi calendar feature and that they support multi unit setup. The other dynamic pricing tools out there, do not support this. Also, their support is TOP NOTCH, can't say enough good things about them. They are super responsive, attentive, helpful, insightful, etc etc #### Cons Maybe the UI, even though it was improved recently, I think it lacks behind other players. It's not bad though #### Reasons for choosing PriceLabs PriceLabs pricing structure and support of multi unit set ups. #### Reasons for switching to PriceLabs PriceLabs pricing structure and support of multi unit set ups. --- ### Powerful Pricing Tool with Great Market Insights - Overall rating: 5/5 - Reviewer: Olivia G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with PriceLabs was positive. The platform offers strong pricing automation, market data, and analytics that can help maximize revenue while reducing the time spent managing rates manually. While some features are better suited for short-term rentals than mid-term rentals, the tool is highly customizable and provides valuable insights into market trends and pricing performance. It's a useful solution for property managers looking to make more data-driven pricing decisions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about PriceLabs was how easy it made pricing adjustments based on market demand. It helped automate rate recommendations, provided useful market data and analytics, and saved time compared to manually reviewing pricing. I also appreciated the ability to customize pricing rules and monitor performance across multiple properties from one dashboard. #### Cons The biggest downside was that it felt more geared toward short-term rentals than mid-term rentals. Some of the pricing recommendations didn't always align with the longer booking patterns we see in the mid-term rental space, so it still required manual oversight. There was also a learning curve when setting up custom rules and understanding all of the available features. #### Vendor response Hello, Thank you for your thoughtful review. We're glad to hear that PriceLabs has helped streamline your pricing management with automation, market insights, and customizable controls. We appreciate your feedback regarding mid-term rentals and the learning curve associated with advanced customizations. We're continuously working to improve the platform and make it more intuitive for all property managers. Thank you again for choosing PriceLabs and sharing your experience. Warm regards, Richie Replied June 2026 --- ### Too complicated. - Overall rating: 3/5 - Reviewer: Nancy V. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been frustrating. I would like a better orientation on the product. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros They make price changes daily, which puts me higher on the search engine. They change pricing by current demand. We are able to select similar listings to be our comparable base. #### Cons It is too complicated. The graphs try to present too much information on the same graph. #### Vendor response Dear Nancy, We're sorry to hear that you've had a less than pleasant experience using PriceLabs. We admit that our functionality, customisations and data can be overwhelming. Please reach out to your account manager or support@pricelabs.co and we'd be happy to take your through the functionalities that are causing stress and answer any questions that you might have. Thank you for taking the time to share your experience. We hope we'll be able to connect over call and help alleviate some of your stress with regards using the product. It will also give us a chance to understand your discomfort and use your feedback to see what changes we can make to our product and its functionalities. Thank you, Richie Replied January 2023 --- ### Pricelabs is awesome - Overall rating: 5/5 - Reviewer: Umar Q. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Very good, some do learning but very comprehensive tool for types of operators. Really good support too! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All the granular functionalities and custom settings to ensure the property is priced correctly at all times #### Cons The once a day only price refresh. I feel there should be constant refreshes in applicable scenarios such as new reservations and cancellations #### Reasons for choosing PriceLabs Recommended industry wide by fellow peers #### Vendor response Hello, Thank you for taking the time to share your experience with PriceLabs! We’re glad to hear that the granular customizations and pricing controls have helped you manage your property pricing effectively. We also appreciate your feedback regarding more frequent price refreshes in response to reservations and cancellations. In case you are not aware, we offer Real-Time Sync, a paid add-on that allows PriceLabs to recalculate and sync your prices immediately when certain trigger events occur (such as new reservations, cancellations, booking date changes, booking duration changes, or room blocks). This enables up to 24 automatic syncs per day for supported PMS connections. It’s great to know that, despite the learning curve, you’ve found the platform comprehensive and our support team helpful throughout the process. We’re also honored that PriceLabs was recommended by your industry peers. Thanks again for choosing PriceLabs! Warm regards, Richie Replied May 2026 --- ### Indispensable for STRs - Overall rating: 5/5 - Reviewer: Daniel J. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pricelabs offers best-in-class revenue management. One of the most important tools in our STR tech stack. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Indispensable for managing pricing of our short term rentals. Set up is straightforward and the number of adjustments make for a powerful software. #### Cons Zero cons. If it was free, I'd be happier, but I think pricing is very fair for the value provided. Fingers crossed that it'll someday be free, but happy until then. #### Vendor response Hello Daniel, Thank you for sharing your thoughtful review! We’re excited to hear that PriceLabs has become such an essential part of managing your short-term rental pricing and that the setup and flexibility of adjustments have been helpful. We appreciate your trust and support, and we look forward to partnering in your success. Warm regards, Richie Replied November 2025 --- ### Great Product with very good ROI. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is great and is a game changer in this industry. The induction is efficient, fast and great ROI. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like revenue management tool it provides and dynamic pricing. The dynamic pricing is best in the market which gives good ROI. It is Customizable, time-saving and can track performance. Overall it is a very good product and easy integration. Dynamic pricing and portfolio analytics is nicely priced! #### Cons I feel revenue estimation is expensive. It feels it is just marketed for US and Europe market. Such product should be global, #### Vendor response Hello, Thank you for your thoughtful review! We’re glad to hear that PriceLabs’ dynamic pricing and reporting tools have been valuable for you and provided strong ROI. We appreciate your feedback on revenue estimation and global applicability. PriceLabs is currently used in over 150 countries and available in 6 languages, and our team is continually working to improve upon it. Your input is very helpful in guiding these improvements. If there’s anything else you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co. Warm regards, Richie Replied September 2025 --- ### Great dynamic pricing manager at a great price. - Overall rating: 5/5 - Reviewer: Marco C. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience with this software has been excellent. I'm likely to renew my subscription next year and recommend it to my colleagues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most was the support provided and the various courses, in Italian, you can attend to learn how to best use the software. #### Cons My overall experience with this software has been excellent. I'm likely to renew my subscription for the next year and recommend it to my colleagues. #### Vendor response Hi Marco, Thank you for sharing your experience with PriceLabs! We’re glad to hear that our support and Italian-language courses have helped you get the most out of the platform. It’s great to know that the learning resources made a difference for you and supported such a positive overall experience 😊 We truly appreciate your trust and your willingness to recommend PriceLabs to your colleagues. If there’s anything else you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co . Warm regards, Richie Replied January 2026 --- ### Less time spent on pricing, more bookings and revenue...a true no-brainer! - Overall rating: 5/5 - Reviewer: Taylor H. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very positive. Highly impressed and seems to be worth the cost of having the tool help me with pricing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PriceLabs takes the guess work out of pricing my short term rental. This saves me time, and generates better revenue. The tools and functionality at the price provided is a no brainer for me. I have received several more bookings than my competitors and I know it is from using PriceLabs' dynamic pricing tool. #### Cons Not much negative to say. Maybe wish it updated more than once a day without having to pay an additional fee, but am totally happy with the current setup. #### Vendor response Hi Taylor, Thank you for sharing your experience. We’re glad to hear that PriceLabs has helped remove the guesswork from pricing, save you time, and improve your booking performance. It’s especially rewarding to know the tools are delivering clear value compared to competitors. We appreciate your feedback around update frequency as well—it’s helpful context as we continue refining how hosts can balance flexibility and cost. Overall, it’s great to hear the setup is working well for you and meeting your expectations 😊 If there’s anything else you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co. Warm regards, Richie Replied January 2026 --- ### Absolute Necessity - Overall rating: 5/5 - Reviewer: Mary H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Exceptional customer service and an integral tool to making data driven decisions to maximize my ROI #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The intense level of data at your fingertips. The training. Their support is absolutely 2nd to none. #### Cons That their site doesn’t function well on a phone. They could use an app. It impedes my ability for decisions on the fly. #### Vendor response Hello Mary, Thank you for your feedback! We’re glad to hear you’ve found value in the data, training, and support provided by PriceLabs. We acknowledge your feedback about mobile usability — our product team is actively exploring improvements to make decision-making on the go even easier. Warm regards, Richie Replied October 2025 --- ### Worth doing - Overall rating: 5/5 - Reviewer: Dean H. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Very good except when I’ve needed customer service and there’s nobody to call. That might be how kids like to do it but that’s not for me. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros If I miss 1 day having my house rented because my price was just a little too high I have to rent it at the higher price for a week just to make up the day I lost. It’s rented almost every day in the off season when I’m not using it. In my area there’s 600+ houses available and mine still rents. If it rents for 2 extra days a year it covers what PriceLabs cost us. #### Cons There’s no App and no person you can call. It’s all messaging which I hate. #### Vendor response Hello Dean, Thank you for your detailed feedback! We're glad PriceLabs has helped keep your property consistently booked. We understand your preference for phone support and appreciate you sharing that with us. While our current support is through messaging, we always aim to be as responsive and helpful as possible. Feel free to reach out if you ever need assistance—we’re here to help. Warm regards, Richie Replied March 2025 --- ### Skye Luxury Rentals Review of PriceLabs - Overall rating: 5/5 - Reviewer: Hillary S. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall my experience with PriceLabs is a good one. As I grow and am onboarding new properties, it is allowing me to scale with ease and a bit of setup, but I am getting it down and in the future, I can see myself delegating this task to someone else on my team. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I use PriceLabs for years and I use it every day. It helps me tailor pricing for the many properties in my portfolio. I especially like the seasonal pricing feature where I can fine tune pricing per month for each of my properties. #### Cons Software is only as good as the user who sets it up. PriceLabs is very customizable, but it isn't perfect and doesn't know the markets as well as I do, so I find that I need to further tailor pricing for certain days more than it does as it can be off, but it helps to have a great baseline. The other biggest drawback with it, is it is complex the way I am using it, so took me over a year to learn it. I am grateful over for having the opportunity to use it. #### Reasons for choosing PriceLabs As I said above, I felt that initially the price point was alluring as well as the features that were added like the seasonal pricing tool and then later the Marketing Dashboard. #### Reasons for switching to PriceLabs It was years ago and it was the first one I attempted to familiarize myself with. I enjoy PriceLabs much more, I find it more affordable and I especially like tailoring pricing using seasonal pricing. --- ### Best Vacation Rental Pricing System Available - Overall rating: 5/5 - Reviewer: Brian T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I am very pleased with PL overall. No complaints. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I have used competing systems and am very satisfied with PriceLabs. The level of customization is incredibly rich to the point that I can have a pricing strategy that leaves very little, if any money on the table. I am also very pleased with their pricing structure. They don't milk us on a percentage, but on a per unit rate, which comes out to a bit cheaper than the competing systems I have used in the past. The don't have phone support on demand, but are quick to respond to emails and can set up support calls with appointments. Very satisfied overall. #### Cons Due to the richness of the customization, there is a bit of a learning curve to figuring out how to best set everything up. As they have added features, the interface has gotten a bit cluttered. That said, once you understand how it all works, you have a very powerful tool in your hands. I also don't see much value in the marketplace dashboards. They are lacking more development. But the dashboards are not essential to the usefulness of the system as a whole. #### Reasons for switching to PriceLabs I switched due to cost and functionality. I have used both Beyond pricing and LiveRez in the past, but also researched all of the other major players out there. PriceLabs beat everyone else on both points. --- ### Best pricing tool for STRs - Overall rating: 5/5 - Reviewer: Ankit G. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Most usecases have been covered. Immediate results. #### Cons Can be overwhelming to start for a newbie. #### Vendor response Hello Ankit, Thank you for your feedback! It’s great to know that PriceLabs has been useful for your short-term rentals and is delivering quick results. We understand that getting started can feel overwhelming, and we’re always here to help. If you ever need guidance or have any questions, feel free to reach out - we’re happy to assist! Warm regards, Richie Replied February 2025 --- ### Great product - Overall rating: 5/5 - Reviewer: Amber B. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The training and helpful communication that come with it that’s available any time you need it. Helps me understand my market. #### Cons It’s really on me the user, taking the time to understand it. I’m not real tech savvy. #### Vendor response Hello Amber, Thank you for your feedback! We’re glad PriceLabs' training and support helped you understand your market. If you need any guidance or have questions, feel free to reach out - we’re always here to help! Warm regards, Richie Replied February 2025 --- ### Critical automation for vacation rental pricing - Overall rating: 5/5 - Reviewer: Perry S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. PriceLabs has worked well and is an integral part of our short term rental business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PriceLabs automatically monitors hotel and vacation rental pricing, suggests the best price for my units, and updates them across my vacation rental marketing platforms. It catches changes in market demand before a human can. Having a tool like PriceLabs allows me to maximize my revenue with minimal effort. #### Cons There are so many options for customization that the user interface felt overwhelming at first. That said, PriceLabs does a good job of explaining each feature and getting you over the learning curve in a self-serve way. #### Vendor response Hello Perry, Thank you for sharing your experience! We’re glad to hear that PriceLabs has been helping you monitor market trends automatically and maximize revenue with minimal effort. We understand that the range of customization options can feel a bit overwhelming at first and are pleased that our resources helped you get comfortable with the platform. If you ever have further questions or need assistance, our team is here to support you! Warm regards, Richie Replied November 2024 --- ### Pricelabs review - Overall rating: 5/5 - Reviewer: Jennifer W. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered I could not run my business effectively without the PriceLabs tool. I feel confident knowing I have the information I need readily accessible to make pricing decisions and maximize revenue. The price is well worth the alue. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The data PriceLabs provides is invaluable to managing our short-term rental business. The neighborhood data is especially helpful to enable pricing decisions in relationship to our competition. #### Cons There is a bit of a learning curve to set up and learn how to maximize. #### Vendor response Hello Jennifer, Thank you for sharing your experience! We’re so glad to hear that PriceLabs' Neighborhood Data has helped you with competitor insights and enabled confident pricing decisions. We understand there’s a bit of a learning curve, and we’re always here to help if you need guidance or tips to make the most of the platform. Please don’t hesitate to reach out at support@pricelabs.co. Warm regards, Richie Replied November 2024 --- ### A MUST for vacation rental owners - Overall rating: 5/5 - Reviewer: Rose G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I couldn't be happier. It has a lot of horsepower and does a tremendous amount of work in the background that saves me valuable time. It performs so well, it is easy to forget it's even there! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PriceLabs is competitively priced, integrates seamlessly with my channel manager, ensures I have very limited to zero open dates in my calendars and has maximized my revenue. I find it very easy to use and I consider it one of the most important tools in my toolbox for successful management of my short term rentals. #### Cons The interface is a little overwhelming at first, but it doesn't take too long to familiarize yourself with the layout and understand what the graphs and numbers are reporting. #### Reasons for choosing PriceLabs I liked that PriceLabs is very focused in their offering and they don't have anything more to gain than your business which would be guaranteed if they can deliver what they advertise (which they do!). When looking at other platforms that offer reservations, guidebooks, scheduling, channel managing AND dynamic pricing, it is clear they are tackling everything which could lead to a "Jack of all trades, but master of nothing" type of delivery. PriceLabs is a focused company which is more likely to deliver a "best in class" product. #### Vendor response Hi Rose, Thank you for taking the time to leave us this feedback. We are glad PriceLabs could help you maximize your revenue and save valuable time! Looking forward to continuing to serve you in 2024. Warm Regards, Richie Replied February 2024 --- ### Only for Price changes - Overall rating: 4/5 - Reviewer: Caroline S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As I used Pricelabs to manage more than 1000 apartments at the same time, it was very good with the possibility of grouping room types in the same price category, but the lack of other tools is very noticeable and hindered the analyzes and controls, which needed other complementary systems. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The possibility of creating different levels of increase or decrease in price, based on the user's free decision, is very interesting when you want to price differently for each occupancy level. Also it's nice to have possibility of grouping room types in the same price category. #### Cons I think the system is very simple, with no possibility of applying strategies such as minimum nights, entry and exit restrictions, discounts according to the number of guests, etc. This makes Revenue management very difficult, which needs to be complemented by other tools. Also, there are no suggestions or market research within the platform. All price optimization is based on the user's own management and choice, and we don't have historical reports or price changes, which makes it difficult to control. #### Reasons for switching to PriceLabs Due to the most complete features offered. #### Vendor response Hi Caroline, Thank you for your review. We're glad you found several features, particularly groups, powerful. However, some of the features and customisations that you mentioned as lacking, - such as minimum nights, check-in/out restrictions, and occupancy-based discounts, are features present in the product and are widely used by our customers. We find it surprising that these features were not used or apparent, and thus a lesson for our team to make these evident during our training sessions. We offer full pricing automation and the ability for users to pick their desired level of control. With all the features we offer it can sometimes be a challenge to narrow down the desired set. We'd love to show you these features and how you can get the best out of PriceLabs. Please contact our team and we'd be happy to run you through a personalised demo Thank you, Richie Khandelwal, Co-founder - PriceLabs Replied January 2023 --- ### Price Labs Review - Overall rating: 5/5 - Reviewer: Edward M. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros PriceLabs is considered a good software due to its dynamic pricing optimization. The software uses data analysis and machine learning algorithms to adjust prices based on market demand, booking patterns, and other factors, which helps property managers optimize their revenue and increase profits.The user-friendly interface is another reason why PriceLabs is a good software. It provides an intuitive and user-friendly interface for managing multiple properties, making pricing decisions easy and straightforward. The software is designed to be user-friendly, and this makes it a popular choice among property managers.PriceLabs offers comprehensive features such as pricing recommendations, rate monitoring, and reporting, making it a comprehensive revenue management tool. These features help property managers to make informed pricing decisions and ensure maximum occupancy and revenue for their properties. #### Cons PriceLabs, although a good software, could improve in certain areas such as integration with other property management systems and adding more customization options for pricing algorithms. This would enhance the software's overall functionality and make it an even more valuable tool for property managers. #### Vendor response Hi Edward, We're so glad to hear that PriceLabs has been beneficial to your pricing strategy, and that you find the interface user-friendly and easy to navigate. PriceLabs mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time. Thank you for your feedback regarding adding more integrations and customisations. It is indeed our endeavour to continuously evolve and improve in those two areas, and our teams work around the clock towards this mission. Thank you once again for choosing PriceLabs. Richie Replied February 2023 --- ### How to bring in more $ then your competitors - Overall rating: 5/5 - Reviewer: Mark M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We know where we need to be to pick up rentals when the occupancy level is really low. We can maximize our revenue to make sure we are staying above the rest. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There is more data than you know what to do with but you can hone in what matters most to you and your market and stay one step ahead by pricing yourself where you need to be to get the days that would go vacant otherwise.Being able to see the other rentals in our area and there revenues and mirroring their pricing to maximize our profits has been a game changer. #### Cons There are times when you can get to a point of analysis paralysis with all the different options but if you stay practical and don't try to overthink it you can get what you really need to make a difference in your revenue. #### Reasons for choosing PriceLabs Just felt comfortable with my initial impression. It works so why change. #### Vendor response Hi Mark, Thank you for taking the time to leave us this detailed review! We are so happy to hear that PriceLabs has helped you outperform your competitions. Our mission has always been focused on delivering value and helping our customers reach their goals - to study their markets, boost occupancy, maximise revenue, and save time. And, we're glad we've been able to deliver on those promises. Thank you once again for choosing PriceLabs. Warm regards, Richie Replied March 2023 --- ### The best pricing software around! - Overall rating: 5/5 - Reviewer: Kay S. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered PriceLabs is far better at setting prices for my vacation rental than the listing software's price tips, which are consistently low. While it took some time and study to learn how to set up my listing, once it was set up, it didn't need much watching. My income increased and my workload decreased. Customer service is very prompt and clear. It is definitely worth the price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Using PriceLabs significantly increased my income from my vacation rental property. Also, while it is complex, once you understand all the options and get it set up, it pretty much runs itself and you only need to keep an eye on it, not do the heavy lifting. #### Cons While my income increased significantly, my prices kept going up (I was heavily booked) and eventually got to the point that my guests started giving me 4s on value. I had not set a maximum allowed price because I didn't think about that happening. Once I set a maximum price, I stopped getting dinged on value. #### Reasons for choosing PriceLabs I chose PriceLabs chiefly because it uses a neighborhood concept to determine the pricing. This means that they collect the number of reservations in a sampling around my place that's large enough to be statistically significant. And they include hotel reservations in that sample. Then, for example, if 6 months out my neighborhood is booked at 18%, where as usually it is 12% (or 11 months out the usual is 2% but a weekend is booked 5%), their algorithms infer that the 6% difference will grow to something much more significant as the dates come closer, and bump up my prices accordingly (based on what they've seen happen in similar instances in the past). The other services I looked at used event trackers. However, in looking at the events that they indicated would cause my price to go up within the 3-month test period, they listed a neighborhood event that was in a second-string suburb on the far side of my large metropolitan area, an event that I was certain would have no affect on my reservations. So I chose PriceLabs and have not been disappointed. --- ### Great System To Never Think About Pricing - Overall rating: 5/5 - Reviewer: Gal E. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros I love that the prices are ever-changing based on demand and that I know I am in good hands, even if the dates are far off, they are priced correctly. #### Cons I find it's quite complicated to use and understand the features - I do wish it was a bit more user friendly. #### Vendor response Hi Gal, Thank you so much for taking the time to share your review with us. We're so happy to hear that our Dynamic Pricing recommendations have been accurate for you! We understand that PriceLabs offers a wide range of features, and it can sometimes feel overwhelming. But don't worry, we're here to support you every step of the way. To ensure you get the most out of PriceLabs, we conduct free weekly trainings in five different languages. These sessions are designed to help you navigate our platform effectively and maximize its benefits. You can find the schedule for these trainings at https://hello.pricelabs.co/training/. If you ever have an immediate question or need assistance, please don't hesitate to reach out to us at support@pricelabs.co. We're committed to providing timely and helpful responses, and we'll make sure to get back to you within the day. We're confident that with a little guidance and practice, you'll soon become a master of PriceLabs. You'll discover that our platform is actually quite user-friendly and designed to simplify your experience. Once again, thank you for your valuable feedback and for choosing PriceLabs. We're here to help you succeed, so please don't hesitate to reach out to us if you need any further assistance. Warm regards, Richie Replied June 2023 --- ### Beat your AirBnb Competition - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered We find PriceLabs a handy tool to have to stay ahead of the competition. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to manage the prices of our AirBnb properties across multiple platforms, this keeps us ahead of the competition in a very saturated market. #### Cons One drawback of PriceLabs is that if you're managing a lot of properties, setting up and managing pricing rules for each one can get complicated and take up a lot of time. #### Vendor response Hello, Thank you for sharing your review! We’re thrilled to hear that PriceLabs has been instrumental in helping you manage prices across multiple platforms and stay ahead in a competitive market. We understand that managing pricing rules for a large number of properties can be complex and time-consuming. To help with this, we recommend exploring our Multi Calendar feature, which allows you to make bulk changes to multiple listings at once, saving you valuable time. You can read more about it here - https://help.pricelabs.co/portal/en/kb/articles/multicalendar If you have any more feedback, please write to us at support@pricelabs.co. We're continuously working to make our platform more user-friendly. Thank you again for choosing PriceLabs! Warm regards, Richie Replied August 2024 --- ### PriceLabs takes the guesswork out of dynamic pricing - Overall rating: 5/5 - Reviewer: Scott F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love the product so far and see if being an ongoing huge help in my tech stack to make sure I am getting the most out of our properties! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how user friendly it is. From the pre recorded training videos on their site to all the info they provide on the site when getting signed up, it is intuitive and has amazing functionality to really get your numbers dialed in and as specific and granular as you want. #### Cons Haven't found any major cons so far in my experience! #### Vendor response Hi Scott, Thank you for your trust and appreciation. We're so glad to hear that PriceLabs has had a positive impact on your pricing decisions! PriceLabs mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time. While you deep-dive and explore all of our features and tools, please don't hesitate to reach out to us support@pricelabs.co if you have any questions, feedback or suggestions. Our team is very responsive via email and our product specialists will respond to any query within a few business hours. Thank you once again for choosing PriceLabs. Richie Replied January 2023 --- ### Maximising Income Easily - Overall rating: 5/5 - Reviewer: Stuart F. - Verified reviewer: Yes - Industry: Think Tanks - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pricelabs have grown from being a good basic software package 5 years ago to a critical core of the way in which we price and operate our business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the flexibility and feedback on how best to optimise our pricing, maximising our income. The visual red/orange/green indicators at a glance enable us to adjust our base price in line with market trends. Additionally I can tailor our pricing for local spikes in demand. Using the software now for 5 years nearly, I love the way new features are being developed and implemented. #### Cons PriceLabs is not the least expensive on the market although its functionality justifies the price. #### Reasons for choosing PriceLabs Pricing and functionality #### Reasons for switching to PriceLabs Pricing and functionality ## More reviews [Next reviews](https://www.softwareadvice.com/vacation-rental/pricelabs-profile/reviews/?page=2) --- PriceLabs Reviews, Pros and Cons - 2026 Software Advice