--- title: "PriceLabs Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of PriceLabs. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PriceLabs is a good fit for you!" source_url: "https://www.softwareadvice.com/hotel-management/pricelabs-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Hotel Channel Management Software](https://www.softwareadvice.com/hotel-channel-management/) / [PriceLabs](https://www.softwareadvice.com/vacation-rental/pricelabs-profile/) / PriceLabs Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/vacation-rental/pricelabs-profile/) Reviews [Alternatives](https://www.softwareadvice.com/vacation-rental/pricelabs-profile/alternatives/) # PriceLabs User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 250 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 230 reviews (92%) - 4 stars: 16 reviews (6%) - 3 stars: 2 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (1%) ### Most mentioned pros - The analysis software is also key if you look to expand your portfolio into other markets as well. - I’m glad to be a member of PriceLabs, the app analyzes the slow days and automatically drop the price to make my listing more attractive - I have received several more bookings than my competitors and I know it is from using PriceLabs' dynamic pricing tool. ### Most mentioned cons - One drawback of PriceLabs is that if you're managing a lot of properties, setting up and managing pricing rules for each one can get complicated and take up a lot of time. - The platform is overly complex, unclear about the actual benefits, and extremely difficult to navigate. - No visible value delivered for the money spent ## PriceLabs customer reviews Showing reviews 1-25 of 250 (page 1). ### Love this Dynamic Pricing Tool - Overall rating: 5/5 - Reviewer: Javier V. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I recommend PriceLabs hands down. I've used other tools and this is the one I like the most by far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to use and connect to their support PMS or even airbnb accounts. I love their multi calendar feature and that they support multi unit setup. The other dynamic pricing tools out there, do not support this. Also, their support is TOP NOTCH, can't say enough good things about them. They are super responsive, attentive, helpful, insightful, etc etc #### Cons Maybe the UI, even though it was improved recently, I think it lacks behind other players. It's not bad though #### Reasons for choosing PriceLabs PriceLabs pricing structure and support of multi unit set ups. #### Reasons for switching to PriceLabs PriceLabs pricing structure and support of multi unit set ups. --- ### Powerful Pricing Tool with Great Market Insights - Overall rating: 5/5 - Reviewer: Olivia G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with PriceLabs was positive. The platform offers strong pricing automation, market data, and analytics that can help maximize revenue while reducing the time spent managing rates manually. While some features are better suited for short-term rentals than mid-term rentals, the tool is highly customizable and provides valuable insights into market trends and pricing performance. It's a useful solution for property managers looking to make more data-driven pricing decisions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about PriceLabs was how easy it made pricing adjustments based on market demand. It helped automate rate recommendations, provided useful market data and analytics, and saved time compared to manually reviewing pricing. I also appreciated the ability to customize pricing rules and monitor performance across multiple properties from one dashboard. #### Cons The biggest downside was that it felt more geared toward short-term rentals than mid-term rentals. Some of the pricing recommendations didn't always align with the longer booking patterns we see in the mid-term rental space, so it still required manual oversight. There was also a learning curve when setting up custom rules and understanding all of the available features. #### Vendor response Hello, Thank you for your thoughtful review. We're glad to hear that PriceLabs has helped streamline your pricing management with automation, market insights, and customizable controls. We appreciate your feedback regarding mid-term rentals and the learning curve associated with advanced customizations. We're continuously working to improve the platform and make it more intuitive for all property managers. Thank you again for choosing PriceLabs and sharing your experience. Warm regards, Richie Replied June 2026 --- ### Too complicated. - Overall rating: 3/5 - Reviewer: Nancy V. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been frustrating. I would like a better orientation on the product. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros They make price changes daily, which puts me higher on the search engine. They change pricing by current demand. We are able to select similar listings to be our comparable base. #### Cons It is too complicated. The graphs try to present too much information on the same graph. #### Vendor response Dear Nancy, We're sorry to hear that you've had a less than pleasant experience using PriceLabs. We admit that our functionality, customisations and data can be overwhelming. Please reach out to your account manager or support@pricelabs.co and we'd be happy to take your through the functionalities that are causing stress and answer any questions that you might have. Thank you for taking the time to share your experience. We hope we'll be able to connect over call and help alleviate some of your stress with regards using the product. It will also give us a chance to understand your discomfort and use your feedback to see what changes we can make to our product and its functionalities. Thank you, Richie Replied January 2023 --- ### Pricelabs is awesome - Overall rating: 5/5 - Reviewer: Umar Q. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Very good, some do learning but very comprehensive tool for types of operators. Really good support too! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All the granular functionalities and custom settings to ensure the property is priced correctly at all times #### Cons The once a day only price refresh. I feel there should be constant refreshes in applicable scenarios such as new reservations and cancellations #### Reasons for choosing PriceLabs Recommended industry wide by fellow peers #### Vendor response Hello, Thank you for taking the time to share your experience with PriceLabs! We’re glad to hear that the granular customizations and pricing controls have helped you manage your property pricing effectively. We also appreciate your feedback regarding more frequent price refreshes in response to reservations and cancellations. In case you are not aware, we offer Real-Time Sync, a paid add-on that allows PriceLabs to recalculate and sync your prices immediately when certain trigger events occur (such as new reservations, cancellations, booking date changes, booking duration changes, or room blocks). This enables up to 24 automatic syncs per day for supported PMS connections. It’s great to know that, despite the learning curve, you’ve found the platform comprehensive and our support team helpful throughout the process. We’re also honored that PriceLabs was recommended by your industry peers. Thanks again for choosing PriceLabs! Warm regards, Richie Replied May 2026 --- ### Indispensable for STRs - Overall rating: 5/5 - Reviewer: Daniel J. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pricelabs offers best-in-class revenue management. One of the most important tools in our STR tech stack. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Indispensable for managing pricing of our short term rentals. Set up is straightforward and the number of adjustments make for a powerful software. #### Cons Zero cons. If it was free, I'd be happier, but I think pricing is very fair for the value provided. Fingers crossed that it'll someday be free, but happy until then. #### Vendor response Hello Daniel, Thank you for sharing your thoughtful review! We’re excited to hear that PriceLabs has become such an essential part of managing your short-term rental pricing and that the setup and flexibility of adjustments have been helpful. We appreciate your trust and support, and we look forward to partnering in your success. Warm regards, Richie Replied November 2025 --- ### Great dynamic pricing manager at a great price. - Overall rating: 5/5 - Reviewer: Marco C. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience with this software has been excellent. I'm likely to renew my subscription next year and recommend it to my colleagues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most was the support provided and the various courses, in Italian, you can attend to learn how to best use the software. #### Cons My overall experience with this software has been excellent. I'm likely to renew my subscription for the next year and recommend it to my colleagues. #### Vendor response Hi Marco, Thank you for sharing your experience with PriceLabs! We’re glad to hear that our support and Italian-language courses have helped you get the most out of the platform. It’s great to know that the learning resources made a difference for you and supported such a positive overall experience 😊 We truly appreciate your trust and your willingness to recommend PriceLabs to your colleagues. If there’s anything else you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co . Warm regards, Richie Replied January 2026 --- ### Great Product with very good ROI. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is great and is a game changer in this industry. The induction is efficient, fast and great ROI. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like revenue management tool it provides and dynamic pricing. The dynamic pricing is best in the market which gives good ROI. It is Customizable, time-saving and can track performance. Overall it is a very good product and easy integration. Dynamic pricing and portfolio analytics is nicely priced! #### Cons I feel revenue estimation is expensive. It feels it is just marketed for US and Europe market. Such product should be global, #### Vendor response Hello, Thank you for your thoughtful review! We’re glad to hear that PriceLabs’ dynamic pricing and reporting tools have been valuable for you and provided strong ROI. We appreciate your feedback on revenue estimation and global applicability. PriceLabs is currently used in over 150 countries and available in 6 languages, and our team is continually working to improve upon it. Your input is very helpful in guiding these improvements. If there’s anything else you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co. Warm regards, Richie Replied September 2025 --- ### Less time spent on pricing, more bookings and revenue...a true no-brainer! - Overall rating: 5/5 - Reviewer: Taylor H. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very positive. Highly impressed and seems to be worth the cost of having the tool help me with pricing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PriceLabs takes the guess work out of pricing my short term rental. This saves me time, and generates better revenue. The tools and functionality at the price provided is a no brainer for me. I have received several more bookings than my competitors and I know it is from using PriceLabs' dynamic pricing tool. #### Cons Not much negative to say. Maybe wish it updated more than once a day without having to pay an additional fee, but am totally happy with the current setup. #### Vendor response Hi Taylor, Thank you for sharing your experience. We’re glad to hear that PriceLabs has helped remove the guesswork from pricing, save you time, and improve your booking performance. It’s especially rewarding to know the tools are delivering clear value compared to competitors. We appreciate your feedback around update frequency as well—it’s helpful context as we continue refining how hosts can balance flexibility and cost. Overall, it’s great to hear the setup is working well for you and meeting your expectations 😊 If there’s anything else you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co. Warm regards, Richie Replied January 2026 --- ### Absolute Necessity - Overall rating: 5/5 - Reviewer: Mary H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Exceptional customer service and an integral tool to making data driven decisions to maximize my ROI #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The intense level of data at your fingertips. The training. Their support is absolutely 2nd to none. #### Cons That their site doesn’t function well on a phone. They could use an app. It impedes my ability for decisions on the fly. #### Vendor response Hello Mary, Thank you for your feedback! We’re glad to hear you’ve found value in the data, training, and support provided by PriceLabs. We acknowledge your feedback about mobile usability — our product team is actively exploring improvements to make decision-making on the go even easier. Warm regards, Richie Replied October 2025 --- ### Worth doing - Overall rating: 5/5 - Reviewer: Dean H. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Very good except when I’ve needed customer service and there’s nobody to call. That might be how kids like to do it but that’s not for me. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros If I miss 1 day having my house rented because my price was just a little too high I have to rent it at the higher price for a week just to make up the day I lost. It’s rented almost every day in the off season when I’m not using it. In my area there’s 600+ houses available and mine still rents. If it rents for 2 extra days a year it covers what PriceLabs cost us. #### Cons There’s no App and no person you can call. It’s all messaging which I hate. #### Vendor response Hello Dean, Thank you for your detailed feedback! We're glad PriceLabs has helped keep your property consistently booked. We understand your preference for phone support and appreciate you sharing that with us. While our current support is through messaging, we always aim to be as responsive and helpful as possible. Feel free to reach out if you ever need assistance—we’re here to help. Warm regards, Richie Replied March 2025 --- ### Best pricing tool for STRs - Overall rating: 5/5 - Reviewer: Ankit G. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Most usecases have been covered. Immediate results. #### Cons Can be overwhelming to start for a newbie. #### Vendor response Hello Ankit, Thank you for your feedback! It’s great to know that PriceLabs has been useful for your short-term rentals and is delivering quick results. We understand that getting started can feel overwhelming, and we’re always here to help. If you ever need guidance or have any questions, feel free to reach out - we’re happy to assist! Warm regards, Richie Replied February 2025 --- ### Great product - Overall rating: 5/5 - Reviewer: Amber B. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The training and helpful communication that come with it that’s available any time you need it. Helps me understand my market. #### Cons It’s really on me the user, taking the time to understand it. I’m not real tech savvy. #### Vendor response Hello Amber, Thank you for your feedback! We’re glad PriceLabs' training and support helped you understand your market. If you need any guidance or have questions, feel free to reach out - we’re always here to help! Warm regards, Richie Replied February 2025 --- ### PriceLabs good for real - Overall rating: 5/5 - Reviewer: Lyubomyr M. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered I’m glad to be a member of PriceLabs, the app analyzes the slow days and automatically drop the price to make my listing more attractive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fast and professional customer service. They really love what they doing 🤝🏻 #### Cons On the beginning I was disappointed that no customer service phone# , but I change my mind since email reply was fast and much helpful #### Vendor response Hello Lyubomyr, Thank you for your kind words! We’re thrilled to hear that our customer service has been fast and helpful. It’s great to know that PriceLabs is making a positive impact on your listings by optimizing prices for slower days. If you ever need assistance or have more feedback, feel free to reach out - we’re here to help! Warm regards, Richie Replied December 2024 --- ### Best Pricing App for STRs - Overall rating: 5/5 - Reviewer: Catalina T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has made the operation of the business so much easier and way more efficient. It synchs with all my marketing platforms and it has so many variables to define in order to get to the optimized pricing strategy. #### Cons Honestly, I like everything about Pricelabs. #### Vendor response Hello Catalina, Thank you for your feedback! We’re glad to hear that PriceLabs has made managing your business easier and more efficient. It’s great to know that the platform’s integrations with other channels and its customization options are helping you fine-tune your pricing strategy. If you ever have questions or need assistance, don’t hesitate to reach out - we’re here to help! Warm regards, Richie Replied November 2024 --- ### Easy to use product that has directly increased my profits - Overall rating: 5/5 - Reviewer: Jen M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. As an Airbnb Host and Co-Host to a few properties (under 10) using several different platforms, I absolutely love PriceLabs. I tell everyone I know about it and encourage them to use it - whether they use my referral code or not. When I began using PriceLabs I only hosted my own suite and had no idea what price point to list at. PriceLabs has successfully allowed me to increase my nightly rate by 40-60% and I still am achieving high occupancy rates. This means PriceLabs directly increased my profit by 40-60%. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use the most. PriceLabs is easy to set up, easy to customize, and easy to reach a competent customer service team if you have any questions. #### Cons Honestly there is nothing I like least about this software. While some products require an advanced skillset to learn (which they have a plethora of helpful videos and instructions for), some great features I put off using while I was still new to the software as it was just too overwhelming in the beginning. #### Reasons for choosing PriceLabs Because I could set everything up without a sales call.Wheelhouse got ruled out because it doesn't appear from their website they accepted clients with less than 10 listings.Beyond wants users to schedule a demo with a rep.I didn't want to do any of that. I just wanted to get started. PriceLabs also came with a FREE, no credit card required 30 day trial. #### Vendor response Dear Jen, Wow - thank you for this detailed and generous review. Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time. So, we are thrilled and humbled to hear you say that PriceLabs has directly increased your profit by nearly 60%. Having said that, we value suggestions and feedback, and use this to better our product and services, so please don't hesitate to write to us in this regard. Thank you once again for this review and for choosing PriceLabs. Warm regards, Richie Replied January 2023 --- ### Good product. Always innovating things - Overall rating: 5/5 - Reviewer: Jaren B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Revenue management is excellent. Allows us to automate our operation #### Cons Reporting and analytics/competitive analysis needs some improvement. #### Vendor response Hi Jaren, Thank you so much for taking the time to review us and for sharing your feedback. We are happy to hear that our Revenue management services have been helpful to you. Your satisfaction is our top priority, and we are always striving to enhance our offerings. We're genuinely interested in learning more about your thoughts on how we can improve our reporting and competitive analysis. Our customers often tell us that our data and reporting are among the standout features of our tools and services, so your input is incredibly valuable to us. Please don't hesitate to reach out to us via email at support@pricelabs.co. We would love to have a deeper conversation with you and carefully consider and act on your feedback. Your insights will undoubtedly help us further enhance our services to meet your expectations and those of our valued customers. Once again, we sincerely appreciate your support and trust in PriceLabs. If there's anything else we can assist you with, please feel free to reach out to us. We're here to help. Warm regards, Richie Replied June 2023 --- ### Must have if you in Short Term Rental business - Overall rating: 5/5 - Reviewer: Basia A. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered All I can say is that I wish I knew about price labs when I started in business five years ago it would save me a lot of time and most likely I would make more money #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Automatic price adjustments and great customer service #### Cons There is really nothing to not like except when you’re not really web savvy it takes a while to learn the platform #### Vendor response Hello Basia, Thank you for your feedback! We’re glad to hear that PriceLabs’ automatic price adjustments and customer service have been helpful for your business. We understand that the platform can take some time to learn, and we're always working to make it as user-friendly as possible. If you ever need assistance or have questions, please don’t hesitate to contact us. Our team is here to support you every step of the way. Warm regards, Richie Replied November 2024 --- ### Worth Every Penny - Overall rating: 5/5 - Reviewer: Chelsey T. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My property management software let me set up basic perimeters, but nothing like the powerful tools PriceLabs provides. Once it's set up it updates my rates daily, something I could not do with multiple properties to manage, #### Cons Not really a con, but there is so much market data they can provide that I still haven't 100% learned how to utilize it all to its full potential. #### Vendor response Hi Chelsey, Thank you for taking the time to leave us this feedback. We are so glad to note that PriceLabs has helped you streamline the process of updating your rates across the multiple properties that you manage. Looking forward to continuing to serve you in 2024. Warm regards, Richie Replied January 2024 --- ### Good service great report - Overall rating: 5/5 - Reviewer: joana f. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. - price fixing according to demand- revenue increase- strategies correction according to market #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pricelabs is easy to implement the baiscs and the results appear very quickly.The support is of high quality and fairness!The constant webinars to explain in detail the features.I highly recommend pricelabs to increase the revenue results.30 days trial #### Cons The high complexity of some features. In my opinion, it's hard to use pricelabs 100%... #### Reasons for choosing PriceLabs a lot of good reviews in social media groups of short rental market and the possibility of having 30 days trial. #### Vendor response Hi Joana, Thank you for your trust and appreciation. We're so glad to hear that PriceLabs has had a positive impact on your pricing decisions! As you pointed out, our free, no-strings attached 30-day trial is a great way for individual hosts, co-hosts or property managers to evaluate and familiarise themselves with our tools, customisations and features before making any commitment. That said, we also agree with you that our wide array of features and customisations can get overwhelming. In that regard, please feel free to reach us at support@pricelabs.co with any questions or suggestion you might have and we'll be happy to help. Our team is very responsive over email and you will rest assured, hear back from us within a few business hours. Thank you once again for choosing PriceLabs. Richie Replied January 2023 --- ### A must have in the STR and vacation business - Overall rating: 5/5 - Reviewer: Dustin R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered This has proved to be a must have for me. I would have left money on the table so many times over the past year and a half with what I would have priced my rental at. I have learned to go with what is recommended by Pricelabs and have had success every time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pricelabs is easy to use and pays for itself with the revenue it creates for my properties. #### Cons I don’t have any cons. I have been very happy with my results. #### Vendor response Hi Dustin! Thank you for taking the time to leave us a review. We're so happy to hear that PriceLabs has worked out to be a worthy investment for you. When we started PriceLabs, our goal was to ensure that short-term rental hosts stop leaving money on the table, and when we hear our customers say it, it makes our day! Thank you for choosing PriceLabs. Regards, Richie Replied August 2023 --- ### The best pricing software around! - Overall rating: 5/5 - Reviewer: Kay S. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered PriceLabs is far better at setting prices for my vacation rental than the listing software's price tips, which are consistently low. While it took some time and study to learn how to set up my listing, once it was set up, it didn't need much watching. My income increased and my workload decreased. Customer service is very prompt and clear. It is definitely worth the price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Using PriceLabs significantly increased my income from my vacation rental property. Also, while it is complex, once you understand all the options and get it set up, it pretty much runs itself and you only need to keep an eye on it, not do the heavy lifting. #### Cons While my income increased significantly, my prices kept going up (I was heavily booked) and eventually got to the point that my guests started giving me 4s on value. I had not set a maximum allowed price because I didn't think about that happening. Once I set a maximum price, I stopped getting dinged on value. #### Reasons for choosing PriceLabs I chose PriceLabs chiefly because it uses a neighborhood concept to determine the pricing. This means that they collect the number of reservations in a sampling around my place that's large enough to be statistically significant. And they include hotel reservations in that sample. Then, for example, if 6 months out my neighborhood is booked at 18%, where as usually it is 12% (or 11 months out the usual is 2% but a weekend is booked 5%), their algorithms infer that the 6% difference will grow to something much more significant as the dates come closer, and bump up my prices accordingly (based on what they've seen happen in similar instances in the past). The other services I looked at used event trackers. However, in looking at the events that they indicated would cause my price to go up within the 3-month test period, they listed a neighborhood event that was in a second-string suburb on the far side of my large metropolitan area, an event that I was certain would have no affect on my reservations. So I chose PriceLabs and have not been disappointed. --- ### Great System To Never Think About Pricing - Overall rating: 5/5 - Reviewer: Gal E. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros I love that the prices are ever-changing based on demand and that I know I am in good hands, even if the dates are far off, they are priced correctly. #### Cons I find it's quite complicated to use and understand the features - I do wish it was a bit more user friendly. #### Vendor response Hi Gal, Thank you so much for taking the time to share your review with us. We're so happy to hear that our Dynamic Pricing recommendations have been accurate for you! We understand that PriceLabs offers a wide range of features, and it can sometimes feel overwhelming. But don't worry, we're here to support you every step of the way. To ensure you get the most out of PriceLabs, we conduct free weekly trainings in five different languages. These sessions are designed to help you navigate our platform effectively and maximize its benefits. You can find the schedule for these trainings at https://hello.pricelabs.co/training/. If you ever have an immediate question or need assistance, please don't hesitate to reach out to us at support@pricelabs.co. We're committed to providing timely and helpful responses, and we'll make sure to get back to you within the day. We're confident that with a little guidance and practice, you'll soon become a master of PriceLabs. You'll discover that our platform is actually quite user-friendly and designed to simplify your experience. Once again, thank you for your valuable feedback and for choosing PriceLabs. We're here to help you succeed, so please don't hesitate to reach out to us if you need any further assistance. Warm regards, Richie Replied June 2023 --- ### Beat your AirBnb Competition - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered We find PriceLabs a handy tool to have to stay ahead of the competition. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to manage the prices of our AirBnb properties across multiple platforms, this keeps us ahead of the competition in a very saturated market. #### Cons One drawback of PriceLabs is that if you're managing a lot of properties, setting up and managing pricing rules for each one can get complicated and take up a lot of time. #### Vendor response Hello, Thank you for sharing your review! We’re thrilled to hear that PriceLabs has been instrumental in helping you manage prices across multiple platforms and stay ahead in a competitive market. We understand that managing pricing rules for a large number of properties can be complex and time-consuming. To help with this, we recommend exploring our Multi Calendar feature, which allows you to make bulk changes to multiple listings at once, saving you valuable time. You can read more about it here - https://help.pricelabs.co/portal/en/kb/articles/multicalendar If you have any more feedback, please write to us at support@pricelabs.co. We're continuously working to make our platform more user-friendly. Thank you again for choosing PriceLabs! Warm regards, Richie Replied August 2024 --- ### PriceLabs takes the guesswork out of dynamic pricing - Overall rating: 5/5 - Reviewer: Scott F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love the product so far and see if being an ongoing huge help in my tech stack to make sure I am getting the most out of our properties! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how user friendly it is. From the pre recorded training videos on their site to all the info they provide on the site when getting signed up, it is intuitive and has amazing functionality to really get your numbers dialed in and as specific and granular as you want. #### Cons Haven't found any major cons so far in my experience! #### Vendor response Hi Scott, Thank you for your trust and appreciation. We're so glad to hear that PriceLabs has had a positive impact on your pricing decisions! PriceLabs mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time. While you deep-dive and explore all of our features and tools, please don't hesitate to reach out to us support@pricelabs.co if you have any questions, feedback or suggestions. Our team is very responsive via email and our product specialists will respond to any query within a few business hours. Thank you once again for choosing PriceLabs. Richie Replied January 2023 --- ### Maximising Income Easily - Overall rating: 5/5 - Reviewer: Stuart F. - Verified reviewer: Yes - Industry: Think Tanks - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pricelabs have grown from being a good basic software package 5 years ago to a critical core of the way in which we price and operate our business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the flexibility and feedback on how best to optimise our pricing, maximising our income. The visual red/orange/green indicators at a glance enable us to adjust our base price in line with market trends. Additionally I can tailor our pricing for local spikes in demand. Using the software now for 5 years nearly, I love the way new features are being developed and implemented. #### Cons PriceLabs is not the least expensive on the market although its functionality justifies the price. #### Reasons for choosing PriceLabs Pricing and functionality #### Reasons for switching to PriceLabs Pricing and functionality ## More reviews [Next reviews](https://www.softwareadvice.com/vacation-rental/pricelabs-profile/reviews/?page=2) --- PriceLabs Reviews, Pros and Cons - 2026 Software Advice