ResBook is a cloud-based hotel management solution designed for small and midsize hotels. It offers channel management, booking management, rate management, housekeeping and customer relationship management (CRM) within a suite. It is suitable for bed and breakfasts, motels, lodges, hotel/condos and independent hotel businesses.
ResBook features a channel manager, which allows users to manage hotel bookings from different sources such as hotel websites, offline bookings and third-party booking websites such as Booking.com.
ResBook allows users to view the status of hotel rooms and schedule staff for cleaning activities. The system also records cleaning costs associated with rooms, which can then be charged to guests if needed.
ResBook includes customized reporting and dashboards, which allow users to create reports on agent commissions as well as pending, confirmed and cancelled bookings. The product integrates with third-party business software such as Xero, MailChimp, Wherewolf, TripAdvisor, Beany and DPS Payment Gateway.
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Maggie from Northlanding ltd
Value for money
not too complicated, good clear text, good data extraction possinilities
at a glance, its easy to access. You can 'drive' the system easily. lots of great aspects to extract relative information ie date ranges, night stay, export data.
lots of clicks to take me to some places, I'd like to set a preferred dashboard for things I use most frequently (can I do this?)Review Source: Capterra
Thomas from NFL Experience Times Square
Number of employees: 51-200 employees
Value for money
I was a fan of the uploading capabilities when groups were sending us the rooming lists we had to manage for groups utilizing the dorms during the summer hours. I led a team of about 20 people so being able to log in to resbook and look over who last made changes etc and and notes that were made was helpful
Lag time was sometimes an issue if too many users were on the program. This may have been less of a problem if the WIFI was better.