ResBook is a cloud-based hotel management solution designed for small and midsize hotels. It offers channel management, booking management, rate management, housekeeping and customer relationship management (CRM) within a suite. It is suitable for bed and breakfasts, motels, lodges, hotel/condos and independent hotel businesses.

ResBook features a channel manager, which allows users to manage hotel bookings from different sources such as hotel websites, offline bookings and third-party booking websites such as Booking.com.

ResBook allows users to view the status of hotel rooms and schedule staff for cleaning activities. The system also records cleaning costs associated with rooms, which can then be charged to guests if needed.

ResBook includes customized reporting and dashboards, which allow users to create reports on agent commissions as well as pending, confirmed and cancelled bookings. The product integrates with third-party business software such as Xero, MailChimp, Wherewolf, TripAdvisor, Beany and DPS Payment Gateway.

Availability calendar
Availability calendar
Availability calendar
Booking calendar
Booking calendar
Mobile calendar
Mobile calendar
Financial dashboard
Financial dashboard
Xero integration
Xero integration
Multiple devices
Multiple devices

Supported Operating System(s):

Web browser (OS agnostic)



7 Reviews of ResBook

Overall rating

3.5 / 5 stars

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Maggie from Northlanding ltd

Ease-of-use

Value for money

Customer support

Functionality

June 2018

ayes to access, be good to adjust settings for my preference

not too complicated, good clear text, good data extraction possinilities

Pros

at a glance, its easy to access. You can 'drive' the system easily. lots of great aspects to extract relative information ie date ranges, night stay, export data.

Cons

lots of clicks to take me to some places, I'd like to set a preferred dashboard for things I use most frequently (can I do this?)

Review Source: Capterra

Thomas from NFL Experience Times Square

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Pros

I was a fan of the uploading capabilities when groups were sending us the rooming lists we had to manage for groups utilizing the dorms during the summer hours. I led a team of about 20 people so being able to log in to resbook and look over who last made changes etc and and notes that were made was helpful

Cons

Lag time was sometimes an issue if too many users were on the program. This may have been less of a problem if the WIFI was better.