# ResBook Software Reviews, Demo & Pricing - 2026 > Review of ResBook Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hotel-management/resbook-profile --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / ResBook Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/resbook-profile/reviews/) # ResBook 2026: Benefits, Features & Pricing Wondering if ResBook is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview ResBook 4.0 [(37)](https://www.softwareadvice.com/hotel-management/resbook-profile/reviews/) Pricing Starting at NZ$29.00 per month ### About ResBook ResBook is a cloud-based hotel management solution designed for small and midsize hotels. It offers channel management, booking management, rate management, housekeeping and customer relationship management (CRM) within a suite. It is suitable for bed and breakfasts, motels, lodges, hotel/condos and independent hotel businesses. ResBook features a channel manager, which allows users to manage hotel bookings from different sources such as hotel websites, offline bookings and third-party booking websites such as Booking.com. ResBook allows users to view the status of hotel rooms and schedule staff for cleaning activities. The system also records cleaning costs associated with rooms, which can then be charged to guests if needed. ResBook includes customized reporting and dashboards, which allow users to create reports on agent commissions as well as pending, confirmed and cancelled bookings. The product integrates with third-party business software such as Xero, MailChimp, Wherewolf, TripAdvisor, Beany and DPS Payment Gateway. Wondering if ResBook is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## ResBook User Interface ## Popular ResBook Alternatives Main Product ResBook 4.0 [(37)](https://www.softwareadvice.com/hotel-management/resbook-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 3.90Value for money - 4.11Customer support - 3.72Functionality Pricing Starting at NZ$29.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1575)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Hotelizer](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/) 4.9 [(90)](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.87Value for money - 4.86Customer support - 4.74Functionality Pricing Available upon request Get Price Alternative Product [eZee Absolute](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/) 4.6 [(405)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.61Value for money - 4.72Customer support - 4.57Functionality Pricing Starting at $23.86 per month Get Price Alternative Product [Erbon Hospitality](https://www.softwareadvice.com/hotel-management/erbon-suite-profile/) 4.8 [(72)](https://www.softwareadvice.com/hotel-management/erbon-suite-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.68Value for money - 4.63Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) 4.7 [(118)](https://www.softwareadvice.com/vacation-rental/rezstream-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.75Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $95.00 per month Get Price ## ResBook Pricing and Plans Starting price: NZ$29.00 per month Free Trial Free Version Basic NZ$29.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ResBook Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of ResBook Booking Notes Built-in Accounting Channel Management For Vacation Rentals GDS/OTA Integration Housekeeping Management Online Booking Payment Processing Reservations Management Room Booking Single Property Third Party Booking ## ResBook User Reviews Overall Rating 4.0 Ratings Breakdown 5 43% 4 32% 3 16% 2 0% 1 8% Secondary Ratings Ease of Use 4.1 Value for money 3.9 Customer support 4.1 Functionality 3.7 PA Paulina A. Hospitality Self-Employed Used daily for more than 2 years Reviewed January 2019 A streamlined business for the little man 5 I only see benefits. Of course there are costs involved, but Resbook delivers and gives me peace of mind. Even though this is a small place, just four rooms, it's run well and professionally. Saves time and especially in these busy summer months that is valuable. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's easy to use, trustworthy and for someone like me, who runs this business on her own and who also has a busy family life, it's great to know I use the right tools, and can offer quality service to my guests. Past are the days of misunderstandings, double bookings. This system is streamlined as much as possible. Cons: There hardly were any learning curves, but when we started there were a few hiccups. I expect those to happen from time to time, but also have the confidence that if there are issues, they'll be handled well and quickly. So what else can one expect? Vendor Response Hi Paulina, Thank you so much for taking the time to post a review. We truly appreciate it and hope our future developments assists in making ResBook even more easy for you to free up more time for your family and guests. Replied February 2019 Read More TG Trudy G. Verified reviewer Hospitality Self-Employed Used daily for more than 2 years Reviewed July 2019 Resbook 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Under the V3 system of Resbook, everything worked very smoothly and successfully. It was a very efficient system and very easy to operate. Cons: However, with my not being a technical wiz, all the added advantages of the new V12 system went way over my head, so with the additional massive increase in the annual subscription fee, I needed to look elsewhere for a more suitable management system. Reasons for choosing ResBook I took over this Homestay 6 years ago, and the previous owner had instigated the Resbook association. Vendor Response Hi Trudy, thanks for your feedback. The team here remain committed to seeing how we can help you maximise your revenue and grow your business. I'll ask one of our team to reach out so you can understand the improvements in V12 as we do believe these will save you money overall. Replied August 2019 Read More WP Werner P. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed February 2020 Disaster solution 1 We used this software for about 12 years until they moved us over to the new software. From this time on the disaster started Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: We liked the old software. It was functional and easy to use. Cons: About the new software we didn't like anything at all. It was a disaster from the very beginning and on top of this there was a price hike for about 300%. Customer support was non functional and if one responded it was just frustrating. Read More CM Charlotte M. Hospitality 2-10 employees Used daily for less than 2 years Reviewed February 2019 Great all-rounder 4 Great team to work with. Friendly, responsive and helpful. Always willing to help sort out issues. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Online access to software, can check bookings and guest details from anywhere Clear calendar grid Easy to get started Support in NZ in the same time zone as us. Cons: Missing a few features that would help us including: A "dummy" line in the calendar so that we can easily move bookings around Having to put in individual rate plan entries by date. Would be easier to do it on a calendar - and copy across rates such as in Resonline or Siteminder. Lack of a standard registration form for check-in Handling Agent Commissions when there are 2 options - hotel collect and agent collect. Once set up for one type, doesn't seem to be flexibility for the other type. Lack of a fully integrated accounting package - and having to manually reconcile each payment in an accounting package Vendor Response Many thanks for your review. We really appreciate your support. I'll ask the team to reach out to you as there may be confirguration options that will help with your Cons. Thanks again for being such a great ResBook customer Replied February 2019 Read More NC Nikki C. Hospitality 2-10 employees Used daily for more than 2 years Reviewed February 2019 Long term Resbook User 5 Benefits are having everything in one booking system and linked to my other booking sites. I have found the support people a bit difficult to deal with at times. They talk the lingo a bit much and need to talk at a suitable level for those of us who are techies :) Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: I like that all my bookings are in one place, I can access payments and keep everything together on one site Cons: It doesn't seem very logical sometimes and it can be difficult to get abswers from the online 'Help' Vendor Response Hi Nikki, Thanks for your review and for highlighting where we can improve. You'll be pleased to know that we're rolling out a new online help system this week so that it is easier to use and find the answers you are looking for. Please don't hesitate to let the team know when you are talking to them if they need to explain somethign more clearly. I appreciate we can get caught up in the "jargon" but we're always happy to slow down and explain if we're not clear. Thanks again for your great review and for being a ResBook user. Replied February 2019 Read More TS Tracey S. Verified reviewer Leisure, Travel & Tourism 2-10 employees Used daily for more than 2 years Reviewed July 2019 Resbook for caravan parks 4 The experience overall is good. Have used better as described in cons. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It is user friendly, easy to navigate and upload to. Cons: Limited forward views in calendar default setting. Size of pics to limiting. Don't like the booking of rooms. When room type is selected you have to enter the room number before it shows availability. Need to see room type availability 1st so you know which room number you can select. Reasons for choosing ResBook unknown. Vendor Response Hi Tracey, many thanks for your feedback. We have some great new features rolling out in the next 1-2 weeks that will address a number of your concerns I believe. Keep an eye on the announcements within ResBook for updates. Replied August 2019 Read More DB Denise B. Hospitality 2-10 employees Used daily for more than 2 years Reviewed February 2019 Need a great Channel Manager? 5 No double bookings! Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: We have been using Resbook for two and a half years and have to say it delivers all it promised! The most important feature is that it's reliable! Easy to use and reasonably intuitive. Good support when needed except it always happens to us at a weekend! Cons: Think it's a bit pricey for small operators like us - 3 room B&B. Vendor Response Many thanks for your review. The team will reach out to you and check you're on the correct version as you may be paying for more features than you need. Compared to other leading systems we're very price competitive, so we're keen to make sure you're getting maximum value for money. Replied February 2019 Read More WD Warren D. Hospitality 2-10 employees Used daily for less than 2 years Reviewed February 2019 Coast House Bed & Breakfast 5 Hopefully the channel manager overlap problems have been resolved. I would like to see immediate seven day a week 24 hour support from Tomahawk ( Resbook ) as is available with Booking.com and Airbnb so as to resolve issues that may occur during after hours and on weekends. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Simplicity of use. Overall excellent software in all facets of the channel manager Cons: Channel Manager allowing two separate Airbnb reservations to overlap existing confirmed Booking.com reservations. Vendor Response Hello Warren, many thanks for your review of ResBook. We continue to work with our Channel Management partners to improve the integrations and reduce to opportunity for double bookings, but these can be a side effect of multi-channel distribution. Thanks again for your support and we'll continue to work hard to improve our services. Replied February 2019 Read More SK Sally K. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed August 2019 Coastal 3 Standard view on it. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Price, I like customer support, online booking system and ability to add services Cons: Functions not being compatible with my business structure Reasons for switching to ResBook It was advised Vendor Response Hi Sally, many thanks for your review. We'll ask the team to reach out so we understand what features don't suit your business so well. Thanks again for you ongoing support Replied August 2019 Read More TB Trude B. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed August 2019 Highly recommend 5 I use Tomahawk as my go to support system. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: The ease of use and linking through to the crucial online booking systems world wide Cons: I would like to see this more easily accessable to many more booking channel systems. Vendor Response Hi Trude, many thanks for your ongoing support. We'll be updating on more channel options next month so watch this space... Replied August 2019 Read More Showing 1 - 10 of 37 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/resbook-profile/reviews/) ## ResBook Popular Comparisons [Hostaway vs ResBook](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/resbook/)[Hotelizer vs ResBook](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/vs/resbook/)[eZee Absolute vs ResBook](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/vs/resbook/)[Erbon Hospitality vs ResBook](https://www.softwareadvice.com/hotel-management/erbon-suite-profile/vs/resbook/) ## Other Top Recommended Reservations Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (217) Recently recommended **23** times [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (342) Recently recommended **16** times [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (59) Recently recommended **14** times [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (129) Recently recommended **11** times Stuck Between Options? 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