ReservationKey vs ResNexus

ReservationKey has 92 reviews and a rating of 4.91 / 5 vs ResNexus which has 289 reviews and a rating of 4.75 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.91 / 5 (92)

4.75 / 5 (289)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

5.0 / 5

4.5 / 5

Last Review Written

January 10, 2021

June 27, 2021

Pros/Cons

  • Pros

  • Easy to use and the customer service is excellent

  • Fast, no errors, great service, fully responsive, i am very happy to have found this amazing system.

  • Cons

  • The initial setup is a bit of work but once you get past that it's great.

  • Learning the system did not feel very intuitive. However, between the amazing customer service and training videos available it was just a matter of time.

  • Pros

  • The service, follow up and attention to detail were fantastic.

  • They were quick and detailed in moving our files and keeping us up and open for business! They have been very responsive to our service requests.

  • Cons

  • Sometimes doesn't meet all our unique needs, but overall an excellent product.

  • The section for creating your own emails is a little hard to understand, otherwise no real dislikes.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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3 Recommendations

Downloads and related articles

Pricing Guide

2020 Hotel Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos