Resova made it very easy to implement in our large organization and supported us throughout the whole process. They are constantly working to improve the product, keeping our business competitive with its functionality. When compared to other major booking softwares, Resova is unmatched in price and variety of features. There are a few small hiccups (certain settings, UI navigation, integrations) that we have to work around (as with any out-of-the-box software), but they're far outweighed by the pros. Can't recommend it enough.

- Onboarding - Excellent product support - Great UI and ease of use/training - Extremely customizable for various use cases - Price

- Would like to see more robust reporting views - Enterprise-level accounts need more features -

Very good. Transparent about pricing, and willing to listen to feedback. Support is adequate and has been improving over the past couple of years.

Easy to use on a day to day for our staff, and easy to manage for our administrators. Robust options allow you to customize experience details and pricing, good customer communication tools, and a monthly cost (as opposed to a % cost per booking) allows for better financial planning and makes only the most sense in locations where credit cards aren't necessarily the preferred form of payment.

Missing an app, which would facilitate use even further.

Again, for the most basic function of online bookings, it works. But there are a thousand different guest experience decisions an owner has to make, and Resova doesn't often help in bridging those gaps.

Its cost is pretty great for the basic function you get from it.

Support. They started off really great, but have devolved to the point we now receive no response to support messages.

Resova is extremely easy to set up and use. It allows customers to have a very user-friendly checkout process with no friction to minimize drop-offs and abandoned carts. Payment processing is seamless and booking scheduling is easy. As a digital marketer, I love the Google Tag Manager integration so I can show my clients exactly what source is generating how much revenue. This makes decision making very easy on our end.

I have yet to experience any problems with Resova in my field of work.

We've used a couple booking platforms before Resova and have never looked back since switching. The value is unmatched for what they provide and the tools to help grow our business have been fantastic.

There isn't a lot of customer service so you need to be able to learn most things yourself but we've heard they're adding this component shortly.

Resova UI makes it easy to navigate and to train staff quickly. Features are solid and allows us to make changes on the fly.

would like to see a couple extra payment options.

Simple, Affordable, and Feature Rich - it is the best booking software out there, hands down.

Feature rich, excellent reporting functionality, great front end user experience.

Seems to be an issue with guests double booking, have not found what is causing this - but think it is more of a layout issue front end perhaps. But it the grand scheme of things, it is very minor and all the pros outweigh this on small singular con.