Lack of choices with the credit card gateway was disappointing.

My favorite feature is one glance reservations. Being able to see customer, reservation and payment info all in one screen is helpful.

The quick and easy use of shortcut keys, or clicking through menus, either way - too easy. The team at RMS are always very helpful and cheerful.

By switching to RMS we brought our property management software costs down significantly and also increased functionality.

All-rounder PMS Software with fantastic online channel integration and automation.

The experience is excellent, especially when working with the rep in the UK support office - he is always a joy to work with.

Ease of use and quick to enter reservations into the system. Local based product and good support.

As stated above, I find it easy to use and when there has been a problem or something I have needed help with, the service has been great.

The triggered correspondence and ability to send SMS to our in house guests are great features. Some of the reports are very helpful.

If you want reliability, accuracy and performance you need to have the best you can - for us that is RMS.

Clean screen and in and out screen are easy to view and understand what is happening in house. Fairly user friendly and I like how their are multiple ways to do one thing.

The lack of words for symbols/buttons written in the software.

Positive best system that I have ever used just easy to operate.

I like the full integration and triggered Correspondence.

Cost effectiveness and ease of use are what we like most.

Any question has been resolved very easily. I recommend this software.

Excellent system and the service from support staff is 2nd to none - helpful, friendly and most importantly for me patient and responsive.

The Help you actually receive @ the help desk. They are always polite, helpful and follow through with calling you back if need be.

I have very happy with RMS as it meets all my requirements and the support is superior to other channel managers and property management systems.

The layout is very crisp and clean. There have also been some pretty interesting work around processes for our unusual organization.

It is clear and easy to use once set up, the day to day functions are good.

I like the Tariff Manager and ability to pull a variety of reports. My new managers have never worked with it before, but are really impressed by what it can do.

Pos integration is excellent. Customer support is fast and knowledgeable.

Their support crew are the best. We thought our last PMS was good, these guys are a level beyond and it's all included in their package price.

Not being able to tokenize something and pre auth at the same time. Looks bad when swiping guest card twice.

There is nothing that I can condider that I am unhappy with or does not meet my needs.

Integration - easy to use- everything is on one screen for the guest information.

It stays stuck on somewhere in Florida, which is frustrating when you try to tell the weather to a guest.

We operate boutique hotels and are able to save and easily access all guest and account info to provide the highest level of service. Lon in tech support is the best.

Sometimes the software will freeze during checking in our guests which can be frustrated. And I will have to restart the program.

Plenty of features for managing property and freedom to customize settings, including the rate tables and periods. Built-in POS for ancillary transactions with integrated accounting.

When setting up deals etc I get totally lost. Need a manual printed so we can follow steps.

I like the ease of use by the various staff who need to access it - from reservations to reports. I also like being able to get in touch with someone in customer support quickly.

It's also very user-friendly for those taking reservations and the ability to easily take online reservations is great.

Customer service is above expectations and it is easy to understand the whole system however more OTA integrations are essential.

There really are so many options that sometimes I get confused going through them all.

The utilities processing is fantastic on RMS as I can do all costs eg, service availability, usage and sewerage usage with just one process, could not do this with our old system.

I have encountered a few problems that stemmed from the way I set up our system.

Ease of use and price point were the main factors.

The AirBNB integration is very poor - we have one piece of accommodation that simply blocks out all future nights on airbnb.

Booking system good and is quite easy to use. But there are still to many clicks to get to where you want to go.

Switching to Seekom at the beginning of the busy season was a brave move but with the support, help and assistance from the friendly team made this an easy transition.

The service provider will wish to avoid asking for card details each time they enter a booking. Currently, there is no way of linking to a card stored within Payment Express under that guest's name.

Seekom was so much better and more cost effective. The support is really awesome as the consultants are all very knowledgable and helpful - always getting back to us quickly with any of our requests.

It does help if you have some computer knowledge as you feel comfortable clicking options BUT the help guides in text and video format are excellent.

We wanted a simple cloud based reservation system with flexibility around pricing and good online booking capability, reporting and integration with key channels.

Excellent customer service. Ability to adapt system to our needs.

Accounting package is very poor. These days holiday parks are owned by several owners who rent or lease their sites.

Pros: cloud based, no back-ups required, multiuser, responsive support, intergrated channel manager.

The payment gateways work well and some of the standard reports are very good for end of the month purposes and real time revenue tracking.

We have 3 of our own websites and we can tailor our prices for each one automatically; ensuring we target different markets effectively.

Very helpful staff and they seem to be constantly improving the software.

The UK agents are trying to get Seekom to get it sorted but it seems to be falling on deaf ears.

The cloud based access is excellent and the primary reason I haven't returned to my old system - Campground master.

However, this fault means we are getting very few direct bookings and we are having to pay commissions to OTAs because of it.

Our integration with channels such as Booking.com and Expedia have been excellent and the system saves so much time.

The user experience is extremely frustration for an administrator and is one of  the least intuitive systems I have come across for administrative purposes.

I would like to see Seekom hooked up with AirBNB however , as this would provide good competition for Booking.com.

US Dollar

RMS is a global provider of innovative, cloud-based technology solutions for the outdoor hospitality industry. By offering business insights, best practices and user-friendly software, RMS enables campgrounds, National Parks, RV parks, and marinas to increase revenue, optimize operations, and enhance the guest experience. RMS' reservation and property management system offers a full suite of features that can be tailored to each property’s unique needs and goals. RMS has helped thousands of properties capture more reservations, engage with guests and run their business efficiently and profitably. See how RMS can grow with any property and help achieve business success.



LongDescription

Real Time Analytics

Owner Statements

Employee Management

Dynamic Pricing

Utility Billing

User Management

Electronic Payments

Payment Processing

Multi-Channel Management

Price/Margin Management

Permit Management

Online Forms

Partner Portal

Room Inventory

Customizable Reports

Access Controls/Permissions

Data Synchronization

Storage Management

SMS Messaging

Financial Analysis

Reservations Management

Online Registration

Credit Card Processing

Calendar/Reminder System

Spa/Activity Management

Invoice Management

Reviews Management

Transaction History

Attendance Management

Single Property

Attendance Tracking

Communication Management

Customer Accounts

Guest Communications

For Vacation Rentals

Customer Database

Registration Management

Calendar Management

WordPress Integration

Customizable Fields

Room Booking

Guest Experience Management

Geographic Maps

Housekeeping Management

Template Management

Data Import/Export

Promotions Management

Accounting

Customer Support

Email Templates

Multi-Location

Self Service Portal

Booking Notes

Contact Management

Facility Management

Rental Management

Availability Indicator

Opportunity Management

Booking Management

Lead Management

Multi-Currency

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Guest Check-in/Check-out

Compliance Management

Real Time Data

Performance Metrics

Historical Reporting

Boat Maintenance

Channel Analytics

Channel Management

Site Reservation Management

Third Party Booking

For Campgrounds

Maintenance Management

For Summer Camps

Extended Stay

Site Maps

Partner Management

Marina Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Real-Time Updates

Website Integration

Revenue Management

Front Desk Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Group Reservations

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Pricing is formulated based on your property. It takes into account the number of sites or slips as well as the number of properties. There is also a one-time fee that is comprised of setup, migration, and training.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

RMS Cloud

In Person

Live Online

Webinars

Documentation

Videos

Seekom is a cloud-based solution designed to help small to large businesses in the hospitality industry manage online bookings across multiple channels. Key features include housekeeping, rate management, invoicing, automated emails, text messaging and reporting.


Seekom comes with a channel manager, which allows operators to handle occupancies and price distribution across different online platforms. It enables guests to check the availability of rooms or tables and make reservations. Owners can receive daily price recommendations and modify costs of accommodation in real-time via a price optimization engine. It also includes VenueRez, a venue booking module, which helps customers reserve meeting/conference rooms, wedding halls or sports clubs for events.


Seekom offers integration with multiple third-party applications such as Xero, Booking.com, Windcave, Airbnb, Expedia, Agoda.com, ReviewPro, RoomPriceGenie and more. The solution is available on monthly subscriptions and support is provided via chat, email and phone.



PCI Compliance

Multi-Property

Availability Management

Discount Management

GDS/OTA Integration

Reporting/Analytics

Billing Rate Management

Drag & Drop

Point of Sale (POS)

Loyalty Program

Event Calendar

Search/Filter

Pricing based on number of units, plus plan and features selected

Standard package configurations include:

ENTRY (starter): $63 per month
PROFESSIONAL (comprehensive): $95 per month
ENTERPRISE (the works): $229 per month

Contact Seekom for a custom package configuration and plan quote.

RMS Cloud vs Seekom

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