Lack of choices with the credit card gateway was disappointing.

My favorite feature is one glance reservations. Being able to see customer, reservation and payment info all in one screen is helpful.

The quick and easy use of shortcut keys, or clicking through menus, either way - too easy. The team at RMS are always very helpful and cheerful.

By switching to RMS we brought our property management software costs down significantly and also increased functionality.

All-rounder PMS Software with fantastic online channel integration and automation.

The experience is excellent, especially when working with the rep in the UK support office - he is always a joy to work with.

Ease of use and quick to enter reservations into the system. Local based product and good support.

As stated above, I find it easy to use and when there has been a problem or something I have needed help with, the service has been great.

The triggered correspondence and ability to send SMS to our in house guests are great features. Some of the reports are very helpful.

If you want reliability, accuracy and performance you need to have the best you can - for us that is RMS.

Clean screen and in and out screen are easy to view and understand what is happening in house. Fairly user friendly and I like how their are multiple ways to do one thing.

The lack of words for symbols/buttons written in the software.

Positive best system that I have ever used just easy to operate.

I like the full integration and triggered Correspondence.

Cost effectiveness and ease of use are what we like most.

Any question has been resolved very easily. I recommend this software.

Excellent system and the service from support staff is 2nd to none - helpful, friendly and most importantly for me patient and responsive.

The Help you actually receive @ the help desk. They are always polite, helpful and follow through with calling you back if need be.

I have very happy with RMS as it meets all my requirements and the support is superior to other channel managers and property management systems.

The layout is very crisp and clean. There have also been some pretty interesting work around processes for our unusual organization.

It is clear and easy to use once set up, the day to day functions are good.

I like the Tariff Manager and ability to pull a variety of reports. My new managers have never worked with it before, but are really impressed by what it can do.

Pos integration is excellent. Customer support is fast and knowledgeable.

Their support crew are the best. We thought our last PMS was good, these guys are a level beyond and it's all included in their package price.

Not being able to tokenize something and pre auth at the same time. Looks bad when swiping guest card twice.

There is nothing that I can condider that I am unhappy with or does not meet my needs.

Integration - easy to use- everything is on one screen for the guest information.

It stays stuck on somewhere in Florida, which is frustrating when you try to tell the weather to a guest.

We operate boutique hotels and are able to save and easily access all guest and account info to provide the highest level of service. Lon in tech support is the best.

Sometimes the software will freeze during checking in our guests which can be frustrated. And I will have to restart the program.

Plenty of features for managing property and freedom to customize settings, including the rate tables and periods. Built-in POS for ancillary transactions with integrated accounting.

When setting up deals etc I get totally lost. Need a manual printed so we can follow steps.

I like the ease of use by the various staff who need to access it - from reservations to reports. I also like being able to get in touch with someone in customer support quickly.

It's also very user-friendly for those taking reservations and the ability to easily take online reservations is great.

Customer service is above expectations and it is easy to understand the whole system however more OTA integrations are essential.

There really are so many options that sometimes I get confused going through them all.

The utilities processing is fantastic on RMS as I can do all costs eg, service availability, usage and sewerage usage with just one process, could not do this with our old system.

I have encountered a few problems that stemmed from the way I set up our system.

Ease of use and price point were the main factors.

The support staff was exceptionally helpful in helping me set this up, also being reassuring at all points, I was amazed how quickly and easily this was achieved.

The system is easy to use, simple to train to new staff, and has all the features we need for a small hotel. It provides immediate updates and reports and has never failed.

Rates are still a little confusing to get your head round at times.

The system is very good value for money. The online room booking widget for your website will reduce those bills you pay to booking.com and laterooms.

The features surrounding group bookings are difficult - regardless of whether the customer can amend the booking(s) or not.

The affordability is great and the help you get when you phone up is always terrific;  the original features were good.

Capability to control all booking systems from one platform. Always helpful customer service.

I do like the end of day and report printing. Also the supprt is excellent.

We have received excellent customer care within the migration process.

Very happy with roomMaster Anywhere and would recommend it. We bought it for a new build hotel and have used it for the past 5 years, without any problems.

Ease of use is a great advantage with Welcome Anywhere. It's very easy to get on with from day 1.

Optional extras is frustrating as you can't see them to edit or remove them. I do the accounts side which has been a challenge as the totals have been consistently out.

Have used Welcome for many years and find it perfect for our business. If there are any issues they are dealt with straight away.

Chose this system as it seemed to fit our requirements well and represent good value for money.

If the system is lacking a feature you require - they will beta test it and consider you. The system integrates pretty well with our Datasym Epos system (a few.

Overall fantastic software which can cope with all needs in small and big business.

I have enjoyed using Welcome Anywhere due to its simplicity.

Ease of use, very easy to train new team members, very friendly user interface. Brilliant channel management, any changes made at site level is communicated across all booking channels seamlessly.

Peep function can get annoying so we have turned ours off.

Comparing this to other software companies this is by far the most difficult software I have ever worked with.

We are flying already and i love it. All the reports at a click of a button, and i can lie in bed checking how the bookings are coming in or what the availability is for a certain date.

I fell in love with this software because of its ease of use and simple interface. The functions are very easy to use and understand.

Good straightforward product which works well with few issues, excellent customer support.

We have had a great experience with brilliant customer support during the change over from our old booking system and since. Works well and can be tailored to fit with us.

We have only just started using you but the service has been excellent, rapid response to any queries, ease of technology- well done - keeps people in business ticking along.

As I have never used any kind of booking system software Welcome has been great for learning.

US Dollar

RMS is a global provider of innovative, cloud-based technology solutions for the outdoor hospitality industry. By offering business insights, best practices and user-friendly software, RMS enables campgrounds, National Parks, RV parks, and marinas to increase revenue, optimize operations, and enhance the guest experience. RMS' reservation and property management system offers a full suite of features that can be tailored to each property’s unique needs and goals. RMS has helped thousands of properties capture more reservations, engage with guests and run their business efficiently and profitably. See how RMS can grow with any property and help achieve business success.



LongDescription

Real Time Analytics

Owner Statements

Employee Management

Dynamic Pricing

Utility Billing

User Management

Electronic Payments

Payment Processing

Multi-Channel Management

Price/Margin Management

Permit Management

Online Forms

Partner Portal

Room Inventory

Customizable Reports

Access Controls/Permissions

Data Synchronization

Storage Management

SMS Messaging

Financial Analysis

Reservations Management

Online Registration

Credit Card Processing

Calendar/Reminder System

Spa/Activity Management

Invoice Management

Reviews Management

Transaction History

Attendance Management

Single Property

Attendance Tracking

Communication Management

Customer Accounts

Guest Communications

For Vacation Rentals

Customer Database

Registration Management

Calendar Management

WordPress Integration

Customizable Fields

Room Booking

Guest Experience Management

Geographic Maps

Housekeeping Management

Template Management

Data Import/Export

Promotions Management

Accounting

Customer Support

Email Templates

Multi-Location

Self Service Portal

Booking Notes

Contact Management

Facility Management

Rental Management

Availability Indicator

Opportunity Management

Booking Management

Lead Management

Multi-Currency

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Guest Check-in/Check-out

Compliance Management

Real Time Data

Performance Metrics

Historical Reporting

Boat Maintenance

Channel Analytics

Channel Management

Site Reservation Management

Third Party Booking

For Campgrounds

Maintenance Management

For Summer Camps

Extended Stay

Site Maps

Partner Management

Marina Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Real-Time Updates

Website Integration

Revenue Management

Front Desk Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Group Reservations

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Pricing is formulated based on your property. It takes into account the number of sites or slips as well as the number of properties. There is also a one-time fee that is comprised of setup, migration, and training.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

RMS Cloud

In Person

Live Online

Webinars

Documentation

Videos

roomMaster Anywhere, previously known as Welcome Anywhere, is a cloud-based property management solution for hotels, guest houses, pubs, and restaurants. The solution provides features such as guest billing, Facebook integration, payment processing, and a customer database.


roomMaster Anywhere includes an online customer portal, which enables customers to filter available rooms based on their requirements and book the room they want. This portal can also send discount codes to drive customer loyalty initiatives.


The solution can generate business performance reports and data visualizations to help make fact-based decisions. Welcome Anywhere can automate billing workflows and reduce manual overheads.


roomMaster Anywhere accepts credit card payments and integrates with payment gateways such as Barclays ePDQ, Worldpay, PayPal, Sage Pay, and SecureTrading.



RMS Cloud vs roomMaster Anywhere

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons