# RoomRaccoon Software Reviews, Demo & Pricing - 2026 > Review of RoomRaccoon Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hotel-management/roomraccoon-profile/ --- [Home](https://www.softwareadvice.com/) / [Channel Management Software](https://www.softwareadvice.com/crm/channel-management-comparison/) / RoomRaccoon Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/roomraccoon-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/roomraccoon-profile/alternatives/) # RoomRaccoon Review From $188/month Free trial 1 plan Wondering if RoomRaccoon is right for your organization? Our Channel Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview RoomRaccoon 4.2 [(72)](https://www.softwareadvice.com/hotel-management/roomraccoon-profile/reviews/) Pricing Starting at $188.00 per month ### About RoomRaccoon RoomRaccoon is a cloud-based hotel management system for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. It harnesses the power of smart automation to help hotels boost operations, maximise profitability and enhance the guest experience. The core system combines property management, a channel manager, a booking engine and a payment platform and brings seamless automation to all aspects of a hotel business. Other functions include housekeeping management, revenue management, upselling, online check-in and more. RoomRaccoon is one of the most connected solutions on the market and offers over 400 integrations with business solutions such as Lightspeed, Sage, Booking.com and Expedia. The solution is intuitive and simple to use and offers outstanding support for multiple languages. Wondering if RoomRaccoon is right for your organization? Our Channel Management Software selection experts can help you in 15 minutes or less. ## RoomRaccoon User Interface ## Popular RoomRaccoon Alternatives Main Product RoomRaccoon 4.2 [(72)](https://www.softwareadvice.com/hotel-management/roomraccoon-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 3.97Value for money - 4.14Customer support - 4.25Functionality Pricing Starting at $188.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1578)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Hotelizer](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/) 4.9 [(91)](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.87Value for money - 4.86Customer support - 4.75Functionality Pricing Available upon request Get Price Alternative Product [Erbon Hospitality](https://www.softwareadvice.com/hotel-management/erbon-suite-profile/) 4.8 [(72)](https://www.softwareadvice.com/hotel-management/erbon-suite-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.68Value for money - 4.63Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.4 [(480)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.17Value for money - 4.25Customer support - 4.38Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Yanolja Cloud Solution Property Management System (PMS)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/) 4.6 [(405)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.61Value for money - 4.72Customer support - 4.57Functionality Pricing Starting at $23.86 per month Get Price ## RoomRaccoon Pricing and Plans Starting price: $188.00 per month Free Trial Free Version Entry $188.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## RoomRaccoon Features - Popular features found in Channel Management Calendar Management Campaign Management Data Synchronization Dynamic Pricing Incentive Management Lead Management Multi-Channel Distribution Order Management Partner Portal Pipeline Management - More features of RoomRaccoon Access Controls/Permissions Activity Dashboard Alerts/Notifications API Availability Management Billing & Invoicing Billing Rate Management Booking Management Booking Notes Built-in Accounting Channel Analytics Channel Management Credit Card Processing Customer Database Customer History Customer Support Customizable Branding Customizable Templates Dashboard Data Import/Export Discount Management Electronic Payments Email Templates Extended Stay For Vacation Rentals Front Desk Management GDS/OTA Integration Guest Experience Management Housekeeping Management Inventory Control Inventory Management Invoice Management Loyalty Program Maintenance Management Maintenance Scheduling Multi-Channel Management Multi-Channel Sync Multi-Currency Multi-Location Multi-Property Online Booking Partner Management Payment Processing Price/Margin Management Promotions Management Property Management Rate Management Real-Time Updates Reporting/Analytics Reporting & Statistics Reservations Management Revenue Management Room Booking Room Inventory Single Property Third-Party Integrations User Management Website Integration ## RoomRaccoon Integrations Stripe Integration rated undefined from -1 review Xero Integration rated undefined from -1 review Lightspeed Integration rated undefined from -1 review Epos Now Integration rated undefined from -1 review Toast POS Integration rated undefined from -1 review iVvy Event Management Integration rated undefined from -1 review See all 14 integrations ## RoomRaccoon User Reviews Overall Rating 4.2 Ratings Breakdown 5 63% 4 19% 3 4% 2 7% 1 7% Secondary Ratings Ease of Use 4.4 Value for money 4.0 Customer support 4.1 Functionality 4.3 Dv Dane v. Verified reviewer Hospitality 11-50 employees Used daily for less than 12 months Review source Reviewed January 2023 All-in-One, GREAT PMS System 5 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Extremely user friendly and convenient to use and manage. Very customisable and adaptable to the needs of each type of hotel/guesthouse/lodge. Cons: This is a continuously improving product. If and when issues have risen, they are resolved and improved very quickly. Reasons for choosing RoomRaccoon The innovative features and customer support Reasons for switching to RoomRaccoon We needed to move away from a service based system and also wanted something a bit more innovative. Vendor Response Thanks for sharing such a great review, Dane! We are proud to offer an innovative product to hoteliers worldwide, and your review proved that we are doing just that. We are delighted to work with you and hope our system continues to bring even more value to your business. Replied January 2023 Read More KE Kresimir E. Verified reviewer Hospitality 2-10 employees Used daily for less than 6 months Reviewed December 2023 Easy to use product 5 Although the product has a higher price, its functionality us excellent, everything works perfectly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Product is easy and simple to use, it is very reliable, we did not experience any technical issues, booking engine and connections with OTA works perfectly. Cons: The price is higher than another product and to have the full function of product, it is necessary to use several upgrades. Reasons for switching to RoomRaccoon With RoomRaccoon I got a connection to all the OTA I wanted, a quality booking engine and with certain upgrades I will have fully self-service accommodation. Vendor Response Thank you for taking the time to share your feedback with us, Kresimir. We're thrilled to hear that you find RoomRaccoon easy to use and we appreciate your positive comments on the functionality of our booking engine and its seamless connections with OTA platforms. We're glad to have you as part of the RoomRaccoon community, and we're committed to delivering a product that not only meets but exceeds your expectations. Replied December 2023 Read More PH Philip H. Verified reviewer Hospitality 11-50 employees Used daily for less than 12 months Review source Reviewed January 2022 A good product ruined inept development and inadequate customer support 3 The more you get to know it the more you start to identify the shortcomings. How on earth it has won the wards it has is beyond us. Over the past four months it has become increasingly error prone with scarcely a week passing without another problem arising Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: The user interface is probably the best thing about Room Racoon. Cons: Unfortunately we have had an almost endless list of issues many of which Room Racoon had not identified. Their customer support is inadequate at best and non existent at worst. Their developers and managers are seemingly unable to grasp simple fundamentals of running a hospitality business. The product/company shows all the signs of growing too fast and lacking the necessary infrastructure to support that growth. If you run a simple B&B operation Room Racoon might prove to fit your needs. But in our experience as soon as it tries to meet the needs of a medium sized boutique hotel the inadequacies become all too apparent. Buyer beware. Reasons for choosing RoomRaccoon See above Reasons for switching to RoomRaccoon They promised that they had solutions to the shortcomings we had experienced with Eviivo. It proved that while in part this was true, Room Racoon actually had far more shortcomings not the least of which was appalling customer support. Read More ER Elaine R. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed February 2025 PMS comments 4 I like the product and have been using it for many years. Recently it seems that there have been more errors and i will change my pms provider if this does not improve. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Seemlessly integrated. Does the job in real time. Offers more services than i use and is constantly adding new services Cons: Periodically there are breaks in system performance, errors, which cause frustration because you never know when things are going to be working correctly again. It seems like this has been more of a problem over the past month. Read More CI Christoph I. Verified reviewer Hospitality Self-Employed Used weekly for more than 2 years Reviewed November 2024 A wonderful platform for your independent hotel 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: RoomRaccoon offers a full suite of all the essential features an indepent hotelier needs, supported by a full scale of integrations. Great value for money! Cons: They’re not live in all countries around the world yet, so please make sure to contact their team to verify you can use them. Read More WK Wim K. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed June 2021 Needs improvement 2 We've been working with RoomRaccoon since the beginning, but they still haven't solved all the start up issues. For smaller hotels / B&B's without a restaurant I guess it is a suitable product, but when it's a bit more complicated than just rooms to sell they unfortunately still have a long way to go. Ratings Breakdown 4 Ease of use 2 Value for money 2 Customer support 4 Functionality Pros: This PMS is very user-friendly and is easy to set up. Cons: The software has a lot of flaws that they are still working on, while their fee is relatively high. Reasons for switching to RoomRaccoon Cubilis is an older system and works really good, but the interface and set up are also outdated. Cloudbeds has a lot of potential, but is very difficult to use and a bit complicated. Read More SR Sarah R. Verified reviewer Hospitality 51-200 employees Used weekly for less than 2 years Reviewed November 2024 Great service, product & partner 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer service, fantastic product which integrates seamlessly with Lightspeed POS, partner & customer-first approach Cons: Nothing, RoomRaccoon has been a fantastic partner to us Read More SK Simone K. Verified reviewer Hospitality 51-200 employees Used weekly for free trial Reviewed November 2024 Gamechanger! 5 What i like most about RoomRaccoon are the smooth and comprehensive features like channel management together with online payment integrations and the tools for sending confirmations and managing bookings in real-time. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: i love the interface and the fact that the customer support is very responsive and efficient in it's problem solving skills Cons: the inital onboarding process was a little bit longer than expected Read More LF Luisanna Vanessa F. Verified reviewer Hospitality 51-200 employees Used monthly for free trial Reviewed November 2024 Great experience! 5 Overall my experience has been nothing but short of great, clients are very happy and satisfied with the services provided by the team at RR. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \- Fast customer reply - Attention to account fom existing clients and new clients - Flexibility and amazing customer support Cons: From my experience with clients working with them, there was no lowlight i can mention Read More FL Fiona L. Verified reviewer Hospitality 51-200 employees Used daily for less than 12 months Review source Reviewed January 2023 The most user-friendly and modern platform yet! 5 Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: Room Raccoon's best features are its user-friendliness, modernity, connection to our online payment system and other platforms, as well as the constant evolution and improvement. Cons: The implementation on Room Raccoon to fit our business was not the easiest as we presented the team with new challenges they had not faced yet. I would also suggest improving their customer service for faster answers and help around the clock as hotels run 24/7 and problems, small or big, occur at all times. Vendor Response Thanks for sharing such a great review, Fiona! We are happy to hear that you have had such a good experience with RoomRaccoon and that your team enjoy how user-friendly the system is. We strive to provide the best technical support to each and every customer and are sorry to hear that your experience was not up to scratch at this time. We have lots of exciting initiatives in place to help! Feel free to visit the Help Centre – a resource used by RoomRaccoon to provide you with support using a number of articles that give step-by-step guides and tutorials on how to easily navigate the PMS, booking engine and channel manager. Alternatively, sign up for one of our upcoming webinars to learn about how to use our product optimally. Replied January 2023 Read More Showing 1 - 10 of 72 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/roomraccoon-profile/reviews/) ## RoomRaccoon Popular Comparisons [Hostaway vs RoomRaccoon](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/roomraccoon/)[Hotelizer vs RoomRaccoon](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/vs/roomraccoon/)[Erbon Hospitality vs RoomRaccoon](https://www.softwareadvice.com/hotel-management/erbon-suite-profile/vs/roomraccoon/)[Guesty vs RoomRaccoon](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/roomraccoon/)[Cloudbeds vs RoomRaccoon](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/roomraccoon/)[Little Hotelier vs RoomRaccoon](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/roomraccoon/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/roomraccoon-profile/alternatives/) ## Other Top Recommended Channel Management Software [Rentals United](https://www.softwareadvice.com/crm/rentals-united-profile/) **3.9** (137) Recently recommended **0** times [servis.ai](https://www.softwareadvice.com/product/113880-FreeAgent-Network/) **4.6** (71) Recently recommended **0** times [Jurny](https://www.softwareadvice.com/crm/jurny-profile/) **4.5** (45) Recently recommended **0** times [Unifyr](https://www.softwareadvice.com/crm/zift-solutions-profile/) **4.8** (27) Recently recommended **0** times Stuck Between Options? 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