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> Reviews of RoomRaccoon. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RoomRaccoon is a good fit for you!

Source: https://www.softwareadvice.com/hotel-management/roomraccoon-profile/reviews

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RoomRaccoon Reviews

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[Overview](https://www.softwareadvice.com/hotel-management/roomraccoon-profile/)

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# RoomRaccoon Reviews

## Reviews Summary

## Overall Rating

4.2

* * *

## Ratings Breakdown

5

(45)

4

(14)

3

(3)

2

(5)

1

(5)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.1

Value for money

4

Functionality

4.3

* * *

### Pros

"The automation features—like sending guest communication, managing availability, and processing payments, take a huge load off our shoulders. Plus, the integration with OTAs has helped increase our visibility and bookings without any extra hassle."

"The automated emails and payment processes are especially helpful, and guests appreciate the professional communication they receive before and during their stay."

"An Absolute pleasure, when ever we need assistance Ashlene van Reenen is ready to assist and set up a meeting with the correct department."

### Cons

"Some of the reports, like the pro-forma invoice not indicating any total PAX for the group reservation."

"I would like to be able to send an email to support instead of having to go through the website, which can be timeconsuming."

"Periodically there are breaks in system performance, errors, which cause frustration because you never know when things are going to be working correctly again."

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RoomRaccoon Reviews, Pros and Cons - 2026 Software Advice