All Schedulista Reviews
1-25 of 34 Reviews
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Kayla Garnet
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Schedulista Rocks My World
I love Schedulista! As a small business, the price is right, the features awesome. I have referred many a student and colleague to Schedulista as it has streamlined my business and lets me focus on the therapy side of my practice. Brava, Schedulisa!
PROSMy only regret about Schedulista is that I did not enroll sooner. Schedulista has made a huge impact on my business - fewer no-shows, less wasted time rescheduling, less needless back-and-forth with clients. My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary. I love customizing all the communications, from the initial welcome to follow-ups after an appointment.
CONSThis might be resolved in the latest version, but having a way to keep track of missed appointments. Usually, I delete MAs, but now that most of my clients are prepaid, having a way to note if it was a Missed Appointment (maybe simply a different color?) would be helpful.
Reason for choosing Schedulista
I felt harassed by them, who was ten times the price.
André
Verified reviewer
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Perfect solution for scheduling online classes
We are a e-learning company based in London, UK and we deliver online language classes to clients based several in North America, Europe, Africa and Asia. Before Schedulista, the scheduling process for our classes was so painful, so time consuming. Schedulista is cost effective, easy to use. The integration with Zoom save us a lot of time and energy. All in all we are very satisfied.
PROS- online scheduling system where several students can register for the same class in less than 1 minute - integration with Zoom - synchronisation with Google Calendar - time efficient - cost effective
CONSIn the calendar, the week starts Sunday which is how it is in USA but in Europe the week starts Monday. So an option to change that it will be great.
Reasons for switching to Schedulista
I needed a system for class (not just individual) scheduling that is not too expensive
Jean
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2017
Used to be great. Now appears to be abandoned business just collecting fees
I have used this product for at least 3 years. At first it was great. Clients loved the autonomy with which they could schedule their appointments. The product was a little glitchy from my end, but customers loved it. Just a heads up, contrary to how it is supposed to work, it is NOT okay to sync with Google. That messes everything up, and when you go to change an appointment, it sometimes won't let you because it thinks you are making an illegal google change. I have reached out to the developers, but beyond one rather pithy email, they have not taken my questions or complaints seriously. There isn't a day where I don't have to stop what I'm doing to deal with some schedulista bs. And now, it is getting glitchy from my client's point of use also. Hence, I am on this site looking for something better.
PROSIt is the most flexible of the scheduling apps for handling recurring appointments and for handling a schedule that can change on a dime (personal trainer).
CONSIt is a crap-shoot whether or not the appointment will set (or delete). Sometimes requires doing the same thing over and over until it "takes." As a result, some of my clients won't use it anymore and just call to make their appointments, defeating the purpose of having the app in the first place. Trying to sync with Google creates a lot of issues that apparently require a LOT of automatically generated most annoying emails every time you make a change on the schedule.
Amy
Cosmetics, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
I love Schedulista!
Schedulista has made the transition from employee to salon owner of my individual studio so easy and comforting. The customer service guys are very quick to respond to questions and have been patient in helping me to structure my services and settings. During the pandemic in 2020, they were very kind and understanding when my business was shut down for 8 weeks. I am completely happy with Schedulista.
PROSThe Schedulista software is straight forward and easy to use. My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.
CONSMy only cons would be that there is not a feature to make a client "inactive" without erasing their file or history and if a family has one email address they cannot both have client files using that email address again. It is a minor thing but would be nice if that could be added somehow.
Reason for choosing Schedulista
I liked the look and feel of the site and I felt like it had enough bells and whistles for the cost. Customer service is high on my list and they are excellent at getting back to you and offer articles to look at to try to answer your questions while you are waiting to hear back. I like the it is working for me and at my fingertips with little effort or daily concerns.
Renee
Leisure, Travel & Tourism, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Great customer service and easy to use
Have loved using schedulista for years and appreciate their top level of customer service and customizable options!
PROSLove how intuitive schedulista is and its options to customize fields. Fantastic customer service and a great company for small businesses to grow from!
CONSWish I could manage guests within private bookings.Wish it had more options for automated emails.Wish automated email templates could be branded and prettier.Wish fields could be connected to workflows based on the client responses.
Reason for choosing Schedulista
Loved that they didn't charge guests a fee and were easily affordable!
Amber
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Great, easy booking software!
Love how easy it is to use, very versatile. Easy to integrate with other programs.
CONSWish they had the option to run retail and POS through it.
Reason for choosing Schedulista
Easier to use and integrate, less expensive.
Kathryn
Alternative Medicine, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Packs in a lot of Functionality!
Overall experience is excellent.
PROSI love that there are a lot of customizable features, but that it is not overly complicated to use. Also, the staff is super responsive and helpful with questions and concerns.
CONSIt does have some limitations, like not being able to take credit card numbers. It's also not linked with EHR, so when I do switch over from paper to electronic files, I will have to use a different software.
Vendor Response
Hi Kathryn, Thanks for the nice review! Note: Although we don't have a full point of sale (POS), we can take credit cards at the time of booking either as (a) credit card capture or (b) full payment. Credit card capture lets you charge the card later for any amount. This is usually used for charging for no-shows.
Replied December 2018
Kayla Garnet
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Schedulista Review
Excellent. My clients love it, I love it, and the few times I've needed any help the support was clear, concise, and friendly.
PROSSimple, effective, affordable. I have encouraged several other colleagues who are also solo practitioners to help streamline scheduling, no longer play phone tag, and reduce "no shows".
CONSNothing. My only fear is they will add more bells and whistles and then up the price.
Vendor Response
Thanks for the kind words and for spreading the word about online scheduling, Kayla. We appreciate it!
Replied October 2018
Anke
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Easy to use and a good price point
Overall my experience with Schedulista has been excellent, I highly recommend this product.
PROSI love that my clients can easily book appointments. It has taken many hours a months of extra work from my shoulders. The system is easy to use, looks good and very affordable.
CONSThe product is really easy to use, there is nothing I don't like about this software.
Vendor Response
Thanks Anke. It's good to have you as a customer.
Replied December 2020
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Really straightforward app
I love it! Definitely recommend it to any company or organization that needs an easy to use scheduling app.
PROSI love how easy Schedulista is to use. It has made scheduling for my previous position easy and I love that I can automatically add each appointment to calendars. The integration options are convenient and easy to use.
CONSIt's a little on the pricier side compared to other scheduling software. I wish that there were more affordable add-on options.
Gretchen
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
A great straighforward online scheduler
It is very easy to set up this software and integrate it into an existing website. Also the customer service is excellent!
CONSIt could be a little easier to change the ongoing emails to clients. It always takes me a few minutes to remember how.
Reason for choosing Schedulista
Ease of use
Reasons for switching to Schedulista
Customer service was much better
Yu
Professional Training & Coaching, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Game changer!
Schedulista is easy to set up and you don't have to worry about missed payments any more. It gives you so much more time to concentrate on your job. It's been extremely reliable and there wasn't a single day it didn't function. However, what I love most is the prompt and super friendly customer service!
CONSIt would be great if there is a way to remind regular/weekly customers to make a booking before the booking deadline.
Reason for choosing Schedulista
The price was reasonable and setting up was intuitive
Carol
Music, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Schedulista is the best scheduling app that I tried
I've been using it for 2 years and it has worked flawlessly. It has never been down and saves me so much time.
PROSso easy to set up and maintain.
CONSI don't have anything negative to say.
Vendor Response
Thanks for the awesome review, Carol! We work hard to make sure Schedulista is always up and running.
Replied October 2018
Carol
Music, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Reliable, and Customizable
I no longer need to spend time on scheduling. Clients book and pay for lessons. My client base has increased significantly.
PROSI like how easy it was to set up my calendar and get it running.
CONSHad one bad moment when IOS13 caused the app to not function on the iPhone.
Reason for choosing Schedulista
Ease of use
Leanne
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Thank you Schedulista
This solved a really problem I had in competing with MANY other businesses who were selling online over the lockdown period due to Covid-19. This allowed me to help my customers, as if they were actually in the boutique with me, and I could offer solutions to their gift needs. It was easy for them to book in, and I was able to clearly understand their requirements.
PROSI loved that my customers could choose a time that was convenient for them to shop with me, the customisation was great, allowing me to book time away from customers, and the quick way I was able to contact from my phone was wonderful. It allowed me to walk my customers through the store during Covid-19 lockdown - so much more engaging that simply having an online shop.
CONSI would possibly say that the calendar that was embedded into my website could have looked a bit more modern, but I was not unhappy with it.
Reason for choosing Schedulista
Cost and functionality.
Benjamin
Hospital & Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
easy and efficient self scheduling for clients
great. I needed help once with setting things up and they got it done within the day.
PROSeasy to use, easy on the eyes, effective
CONSreally no major weaknesses sometimes the sync with google calendar lagged, hard to say though that the problem was with this app
Vendor Response
Thanks for the feedback. We're glad to have you as a customer.
Replied April 2020
April
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
LOVE LOVE SChedulista
LOVE LOVE the system, the team, the cost and the ease of it all..
PROSthe service has saved me a ton of time. The staff is AMAZINGLY HELPFUL
CONSi havent found anything that I dont like
Vendor Response
Thanks for the kind words April. We appreciate having you as a customer.
Replied October 2018
Omarie
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
5
Reviewed September 2018
Good for website and convenient for customers
The recurring appointments is very convenient for our office because a lot of our patients have weekly appointments. It has a sleek design on our end and is very compatible with the website.
CONSGlitches often. Patients get frustrated at times and call us because the appointment doesn’t go thru and needs refreshing.
Christopher
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Improved our business immensely!
We have increased our clients immensely! I love that I don't have to send text reminders anymore! This app is super worth it!
PROSWe like that Schedulista sends automatic text and email messages to our patients. It is nice the patients can schedule in their own appointments. We also like that we can write notes for each patient. The ease of the app is amazing as well! Everything is great!
CONSI would like the option to color code for the patients that show up vs. do not show up to appointments.
Vendor Response
Thanks for the great review Christopher! We're privileged to have you as a customer. Also -- thanks for the feature recommendation re color-coding no-shows. It's on our roadmap for the future.
Replied May 2019
Ashley
Photography, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Schedulista
I use Schedulista alongside my Wix page which is how I found the company. A great & easy tool which makes it so easy for my clients & soon-to-be clients to book time with my services.
Leia
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed October 2017
SCHEDULISTA REVIEW
Overall I love the customer service, and the basic capabilities of the system. There are definitely some upgrades that I would like to see.
PROSI like that it has the capabilities to create a schedule for my sessions, and all I need to do is plug in names. I also like that it sends text messages and email reminders of upcoming sessions.
CONSI do not like the fact that I cannot add more than one email to a client's profile. Some times parents have more than one person who needs to be notified of the upcoming schedule. There is also part of the system that doesn't work. Lastly, I wish on the final session, and automatic reminder could pop up reminding the client it's time to renew.
Amanda
E-Learning, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
My Favorite Scheduling Software
I run my own tutoring business, and I wanted software that made schedulingredients and rescheduling appointments
PROSResembles Google calendar. Easy interface for recurring appointments and easy to adjust appointments.
CONSMysterious error messages sometimes.
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2019
Probably the easiest to use scheduling app out there!
Can't fault the operation of it, just wish it looked nicer.
PROSIt's a very streamlined app, easy to use for admin and users with very self-explanatory integration.
CONSThe graphic interface isn't as flexible as it should be, and depending on where it's integrated it can look out of place from a visual design perspective.
Vendor Response
Thanks for the review. Our scheduler should be able to adapt seamlessly with your website and look beautiful. Perhaps we can help you with this. Can you reach out to our support team (support@schedulista.com) and let them know your website address and also that you're not happy with the look and feel? Thanks!!!
Replied May 2019
Andrew
E-Learning, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2018
Good scheduling software
This provided easy online scheduling for some of the activities that we needed to implement on online, do-it-yourself scheduling system for. Users enjoyed that they could access it through mobile phone, tablet or computer and did not rely on having a person do the scheduling.
CONSIts quite costly if you want to use all of the features included, and the licensing fee will likely be a point of contention unless we justify the value delivered. Overall, it has helped us alleviate some of the administrative effort and so I think we will continue to use it.
Vendor Response
Hi Andrew, I think you reviewed the wrong product. We have a fixed price and it does not increase "if you use all the features included". Also, you do not appear to be a customer of ours. Good day, Felix
Replied January 2019
Vishal
Health, Wellness and Fitness, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Beautiful and future rich
Fantastic value for money with great features and amazing support.
PROSSimple, Clean and Functional. Great support.
CONSAutomated follow-up emails are pre-set to the next day only if you want to use the feature.
Vendor Response
Hi Vishal, Thanks for the kind words!
Replied March 2020