M trying to close my Plus account but nope, no one gets back to me and they’re still charging me. Absolutely disgusted and now cancelling my card so they can’t steal anymore of my money.

Hands down the most outstanding customer service.

All businesses need systems, simple systems work best, just the accounting integration. They get that right, they will have an absolute winner.

I used fresha and I had so much support from [SENSITIVE CONTENT HIDDEN. He was truly amazing and patient with me , always answering my questions.

Fresha just changed my life, the CS is fantastic, my customers handle their own appointments and it saved me a lot of time, very comfortable app.

I don’t take credit cards so I don’t need the extra service. I had to dispute it on my credit card company.

It’s all about learning with new products and how easy they are fresha is easy to adapt to and function and customer care are great.

Will start working again in september. I am so positive so far...and I’m hoping it will stay that way.

Very easy to use, very intuitive, with an awesome customization level considering it is a free software.

M out of my policy no show fee and I’ve lost an hour of my time with production.

Fresha makes them a new account and I get charged the ridiculous 20% fee. Do you think I can get support to reply to my emails.

Great little booking tool. I switched when i wanted a paperless clinic.

Clients can book in easily and the book now buttons create opportunities for clients to see who’s available at any time day or night. I love all the features and the consultation helps a great deal.

Except on the website it says it’s included in the 2.29% plus $0.20 per transaction fees. M already very upset at the delay only to hear about these extra costs.

It is easy to use so far and even the free version a small business can use. And as i can understand the Fresha Plus is also cheap.

Great for the whole team , great for rebooking clients and the appointment reminders are brilliant.

The customer service is excellent. They are a company that operates great ethics.

It’s easy to use, send reminders and the service of the Fresha team is amazing.

For me the system it’s just amazing, from online bookings, text and email confirmations for clients, costumer service when I have doubts they are fast with solutions and explanations.

You can choose to use the program for free. If you want to add the 'Plus' utilities, you pay a fair price.

I must admit I might be confused on the billing policy.

It is very easy to use with good customizations. Many options are very practical to use.

Best admin support- so quick and detailed. Program is easy, user friendly, and free of charge loving it.

This is amazing if looking for a start up online and booking system. Easy to use, simple for clients, and has a free version.

I really like the fact that you can utilize almost everything you need to run a successful business. It keeps track on everything with integrated options to social media plus google.

The headache and frustration of dealing with them is too much. If I did not already have my clients set up in their system, I would be switching to something else.

It’s great for start up and small businesses. So many fantastic features that are complimentary with the small debit fee that is only taken upon sale.

The new client consultation forms are very easy to use and easy to edit. I love the marketing features which prove very popular with the clients.

Friendly use, full integration solution for barber shops.

We are very pleased with the outstanding. Investment Fresha has brought our Company.

The support staff was exceptionally helpful in helping me set this up, also being reassuring at all points, I was amazed how quickly and easily this was achieved.

The system is easy to use, simple to train to new staff, and has all the features we need for a small hotel. It provides immediate updates and reports and has never failed.

Rates are still a little confusing to get your head round at times.

The system is very good value for money. The online room booking widget for your website will reduce those bills you pay to booking.com and laterooms.

The features surrounding group bookings are difficult - regardless of whether the customer can amend the booking(s) or not.

The affordability is great and the help you get when you phone up is always terrific;  the original features were good.

Capability to control all booking systems from one platform. Always helpful customer service.

I do like the end of day and report printing. Also the supprt is excellent.

We have received excellent customer care within the migration process.

Very happy with roomMaster Anywhere and would recommend it. We bought it for a new build hotel and have used it for the past 5 years, without any problems.

Ease of use is a great advantage with Welcome Anywhere. It's very easy to get on with from day 1.

Optional extras is frustrating as you can't see them to edit or remove them. I do the accounts side which has been a challenge as the totals have been consistently out.

Have used Welcome for many years and find it perfect for our business. If there are any issues they are dealt with straight away.

Chose this system as it seemed to fit our requirements well and represent good value for money.

If the system is lacking a feature you require - they will beta test it and consider you. The system integrates pretty well with our Datasym Epos system (a few.

Overall fantastic software which can cope with all needs in small and big business.

I have enjoyed using Welcome Anywhere due to its simplicity.

Ease of use, very easy to train new team members, very friendly user interface. Brilliant channel management, any changes made at site level is communicated across all booking channels seamlessly.

Peep function can get annoying so we have turned ours off.

Comparing this to other software companies this is by far the most difficult software I have ever worked with.

We are flying already and i love it. All the reports at a click of a button, and i can lie in bed checking how the bookings are coming in or what the availability is for a certain date.

I fell in love with this software because of its ease of use and simple interface. The functions are very easy to use and understand.

Good straightforward product which works well with few issues, excellent customer support.

We have had a great experience with brilliant customer support during the change over from our old booking system and since. Works well and can be tailored to fit with us.

We have only just started using you but the service has been excellent, rapid response to any queries, ease of technology- well done - keeps people in business ticking along.

As I have never used any kind of booking system software Welcome has been great for learning.

US Dollar

Fresha is the world’s only subscription-free booking software for beauty and wellness businesses, trusted by over 100,000 salons, barbershops, spas, and more. Sign up to Fresha for free and manage all of your appointments, staff members, and locations from your own online calendar. Attract more new clients and fill your calendar by taking bookings on your Instagram and Facebook pages, through Google Search and Maps, and on your own website. Reach clients anywhere, anytime and grow your business with powerful marketing tools; including email campaigns, text messages, and alerts within the Fresha app. No need to pay a monthly subscription – grow your business at your own pace with our optional paid features, including seamless payment processing with daily payouts.

LongDescription

Employee Management

Faculty/Staff Management

Electronic Payments

Payment Processing

Price/Margin Management

Practice Management

Booth Rental Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Customer Mobile App

Referral Tracking

Task Scheduling

Before & After Pictures

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Transaction History

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Scheduling

Data Import/Export

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Performance Metrics

Marketing Automation

Social Media Integration

Real-Time Notifications

Email Reminders

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

SMS Marketing

Reporting & Statistics

Client Profiles

Reminders

Automated Scheduling

Availability Management

Calendar Sync

Billing & Invoicing

Discount Management

Real Time Reporting

Customizable Branding

Commission Management

Reporting/Analytics

Contact Database

Employee Scheduling

Payroll Management

Customizable Forms

Appointment Management

Client Management

Customer History

Point of Sale (POS)

Appointment Scheduling

Multiple User Accounts

Inventory Management

Loyalty Program

SMS Reminders

For Barbershops

For Medical Spas

Customizable Fields

Email Management

Customizable Templates

Customizable Reports

Rescheduling

Debit/Credit Card Processing

In-Person Payments

Promotions Management

Credit Card Management

Ratings/Reviews

Staff Management

Availability Indicator

Mobile Alerts

Reservations Management

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Fresha

Live Online

Documentation

Videos

roomMaster Anywhere, previously known as Welcome Anywhere, is a cloud-based property management solution for hotels, guest houses, pubs, and restaurants. The solution provides features such as guest billing, Facebook integration, payment processing, and a customer database.


roomMaster Anywhere includes an online customer portal, which enables customers to filter available rooms based on their requirements and book the room they want. This portal can also send discount codes to drive customer loyalty initiatives.


The solution can generate business performance reports and data visualizations to help make fact-based decisions. Welcome Anywhere can automate billing workflows and reduce manual overheads.


roomMaster Anywhere accepts credit card payments and integrates with payment gateways such as Barclays ePDQ, Worldpay, PayPal, Sage Pay, and SecureTrading.



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