Sistem Otel is an on-premise hotel management solution for hotel businesses of all sizes. The solution is compatible with Windows operating systems and offers support for multiple languages and currencies.

Sistem Otel is able to integrate with a variety of systems including booking, accounting, point of sale, room cards and door locks. Users can monitor room status changes such as availability, housekeeping and reservations. Rooms can be reserved by individuals or booking agencies and guests can check in and out individually or in groups.

Sistem Otel allows users to keep a color-coded list of reservations and filter the list through advanced search options. The solution can generate invoices and users can add room prices automatically from a list or enter them manually.

Monthly and yearly subscriptions are available for the solution based on the amount of rooms in the property.

Guest card
Guest card

Guest card

POS

POS

Reservations

Reservations

Reservation details

Reservation details

Reservation calendar

Reservation calendar

Room status

Room status

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8, Windows 10



15 Reviews of Sistem Otel

Overall rating

5.0 / 5 stars

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Cristina Marcano from ILC Academy

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Sistem Otel PMS, It is a management tool that is here to stay.

The property management system for hotels is a management tool that is here to stay. Allowing communication and integration of all areas of the hotel optimizes the truthfulness of the information and the speed of it, making the difference in the provision of the hosting service. That is what the guest is looking for, a lodging service with quick response capacity to your requirements while you enjoy your trip.

Pros

I like it for being an integrated system that involves the different departments and areas of a hotel and that allows having and maintaining control of operations. The communication between the departments becomes faster, having a better capacity to respond to the client. It is a flexible system, to adapt to the particular needs of each hotel that adopts this system. Another important feature is that it adapts to chain hotels and independent hotels, its versatility makes it useful and necessary for the hotel that wants to provide an excellent service and differentiate itself from the competition. A satisfied client likes to share his experience and those opinions are also collected and processed by this system projecting the good image of the hotel in the world.

Cons

Being an integrated system that exercises control in the different departments of a hotel, implementing it could be cumbersome for managers and other staff, when they are already used or other procedures. Knowledge and management becomes complicated when staff turnover becomes constant. It can be an innesario expense in the cases of small hotels where the operation is simple. The main disadvantage arises when the system fails due to lack of electricity or due to problems of the integration system itself.

Review Source: Capterra

burcin from stay inn taksim hostel

Type of Property:  Hostel

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

good customer service

Pros

easy use of the product, fast customer service, always updated based on customer reviews and needs..

Cons

i think the program is a little bit slow when processing, some of the reports that is reached on the program is not working.

Review Source

Ozan from Hotel

Type of Property:  Independent Hotel

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Excellent Staff

Pros

They have excellent professinal staff and useful software,east to understand and you can get 24 hours support from customer service

Review Source

atilla from Mirrors hotel

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Sistem Otel is The Best One

Im using Sistem Otel about 7-8 years and its realy helpfull our bussines and system is upgrading anytime for any kind of new needs of the hotels and it is easy and functional to use

Review Source: Capterra

TARIK from SARNIÇ HOTEL

Ease-of-use

Value for money

Customer support

Functionality

April 2017

The Best Hotel Program

Sistem Otel is the best and easiest hotel program at all... You can do everything with their shortcuts and you are not losing time when you make your guest check-out or check-in. And the language option is also very important.

Review Source: Capterra

ahmet from Enderun Hotel Istanbul

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Experience

pratic, end user friend, success devolepment and help desk. we have learnt easily the front office screens. the report works well and any kind of reports we can take.

Review Source: Capterra

levent from beethoven hotel

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Excellentt

The best system I ever seen. Easy, quick, useful, Auditable. I have been using it for 9 years. I recommend for all the hotels.

Review Source: Capterra

numan from hotel arcadia blue istanbul

Ease-of-use

Value for money

Customer support

Functionality

April 2017

UPDATE AND EASY TO USE

I have been using it for a long time,I am very pleased.I definitely recommend.For those whose time is important.

Review Source: Capterra

SONER from GK Regency Suites

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Excellent PMS

A nice PMS with simple user-friendly and satisfactory reporting level that answers whatever you need.

Pros

Reports

Cons

Billing Section

Review Source: Capterra

ERHAN from INTERSTELLAR HOTEL

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

The missing hotel programme

Sistem Otel PMS is definitely the most useful hotel programme i had never seen before. Easy to learn, easy to use but extremely deep and detailed. When ever you need assistance, call center is ready for help, that makes us feel confortable.

Pros

All staff who use another programme for once, can adapted easyly..

Cons

If you compare with other programmes , especially accounting and cost control parts are better and better than others.

Review Source: Capterra

mehmet from Rawda Hotel Bakırköy

Type of Property:  Hotel Chain

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

worth every penny

This software helped us speed up our system and manage everything in an ordinate way. It was easy to figure out and very time-saving once learned. Compatible with all the channel manager software. I wish we discovered it earlier! Also, it is cheaper than its counterparts which are a plus. I highly recommend this product.

Pros

cheaper, user-friendly, fast, runs without problems, multilingual,

Cons

none

MAHSUM from HOTELS

Type of Property:  Hotel Management Company

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Excellent program &value for money

İf you are a sales & marketing manager and if you don't wanna lose most of your times with adding reservations to the system you should prefer this program with their channel manager . So you will save your time which you spend with stop sales ,, changing rates and to add reservations to the front Office program. And they have a great team whose are ready to help you any time when you need. For now I use that program in 3 of our hotels and I'm really satisfied and highly reccomend it to all hotels.

Pros

İf you are a sales & marketing manager and if you don't wanna lose most of your times with adding reservations to the system you should prefer this program with their channel manager . So you will save your time which you spend with stop sales ,, changing rates and to add reservations to the front Office program. And they have a great team whose are ready to help you any time when you need. For now I use that program in 3 of our hotels and I'm really satisfied and highly reccomend it to all hotels.

Cons

İf you are a sales & marketing manager and if you don't wanna lose most of your times with adding reservations to the system you should prefer this program with their channel manager . So you will save your time which you spend with stop sales ,, changing rates and to add reservations to the front Office program. And they have a great team whose are ready to help you any time when you need. For now I use that program in 3 of our hotels and I'm really satisfied and highly reccomend it to all hotels.

isa from Faros Hotel

Type of Property:  Hotel Chain

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Best service and cooperation

Very easy and very good service. 24 hours fast and hight service.

Pros

All

Cons

Very easy and very good service. 24 hours fast and hight service.

Mehmet from Inntel Hotel Istanbul

Type of Property:  Independent Hotel

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Value for money!

It is very easy to use. The customer service is supper fast.

Soner from GK Regency Suites

Type of Property:  Campground

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Perfect

It's nice program. User friendly. And most important thing is it has nice customer support.

Pros

User friendly and Customer Support


Displaying 1 - 15 of 15 reviews