Sistem Otel software


15 reviews(5.0/5)
15 reviews(5.0/5)

Sistem Otel is an on-premise hotel management solution for hotel businesses of all sizes. The solution is compatible with Windows operating systems and offers support for multiple languages and currencies.

Sistem Otel is able to integrate with a variety of systems including booking, accounting, point of sale, room cards and door locks. Users can monitor room status changes such as availability, housekeeping and reservations. Rooms can be reserved by individuals or booking agencies and guests can check in and out individually or in groups.

Sistem Otel allows users to keep a color-coded list of reservations and filter the list through advanced search options. The solution can generate invoices and users can add room prices automatically from a list or enter them manually.

Monthly and yearly subscriptions are available for the solution based on the amount of rooms in the property.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Windows 2000 , Windows 8 , Windows 10

15 Reviews of Sistem Otel

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  • Cristina Marcano from ILC Academy

    Number of employees: 11-50 employees

    May 2018

    Sistem Otel PMS, It is a management tool that is here to stay.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The property management system for hotels is a management tool that is here to stay. Allowing communication and integration of all areas of the hotel optimizes the truthfulness of the information and the speed of it, making the difference in the provision of the hosting service. That is what the guest is looking for, a lodging service with quick response capacity to your requirements while you enjoy your trip.

    Pros

    I like it for being an integrated system that involves the different departments and areas of a hotel and that allows having and maintaining control of operations. The communication between the departments becomes faster, having a better capacity to respond to the client. It is a flexible system, to adapt to the particular needs of each hotel that adopts this system. Another important feature is that it adapts to chain hotels and independent hotels, its versatility makes it useful and necessary for the hotel that wants to provide an excellent service and differentiate itself from the competition. A satisfied client likes to share his experience and those opinions are also collected and processed by this system projecting the good image of the hotel in the world.

    Cons

    Being an integrated system that exercises control in the different departments of a hotel, implementing it could be cumbersome for managers and other staff, when they are already used or other procedures. Knowledge and management becomes complicated when staff turnover becomes constant. It can be an innesario expense in the cases of small hotels where the operation is simple. The main disadvantage arises when the system fails due to lack of electricity or due to problems of the integration system itself.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • burcin from stay inn taksim hostel

    Specialty: Hostel

    Number of employees: 2-10 employees

    November 2017

    good customer service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    easy use of the product, fast customer service, always updated based on customer reviews and needs..

    Cons

    i think the program is a little bit slow when processing, some of the reports that is reached on the program is not working.

    This review was submitted organically. No incentive was offered
    Review Source
  • Ozan from Hotel

    Specialty: Independent Hotel

    Number of employees: 2-10 employees

    November 2017

    Excellent Staff

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    They have excellent professinal staff and useful software,east to understand and you can get 24 hours support from customer service

    This review was submitted organically. No incentive was offered
    Review Source
  • atilla from Mirrors hotel

    Number of employees: 2-10 employees

    April 2017

    Sistem Otel is The Best One

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Im using Sistem Otel about 7-8 years and its realy helpfull our bussines and system is upgrading anytime for any kind of new needs of the hotels and it is easy and functional to use

    Review Source: Capterra
  • TARIK from SARNIÇ HOTEL

    April 2017

    The Best Hotel Program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Sistem Otel is the best and easiest hotel program at all... You can do everything with their shortcuts and you are not losing time when you make your guest check-out or check-in. And the language option is also very important.

    Review Source: Capterra
  • ahmet from Enderun Hotel Istanbul

    April 2017

    Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    pratic, end user friend, success devolepment and help desk. we have learnt easily the front office screens. the report works well and any kind of reports we can take.

    Review Source: Capterra
  • levent from beethoven hotel

    April 2017

    Excellentt

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The best system I ever seen. Easy, quick, useful, Auditable. I have been using it for 9 years. I recommend for all the hotels.

    Review Source: Capterra
  • numan from hotel arcadia blue istanbul

    April 2017

    UPDATE AND EASY TO USE

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using it for a long time,I am very pleased.I definitely recommend.For those whose time is important.

    Review Source: Capterra
  • SONER from GK Regency Suites

    Number of employees: 2-10 employees

    April 2017

    Excellent PMS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A nice PMS with simple user-friendly and satisfactory reporting level that answers whatever you need.

    Pros

    Reports

    Cons

    Billing Section

    Review Source: Capterra
  • ERHAN from INTERSTELLAR HOTEL

    Number of employees: 11-50 employees

    April 2017

    The missing hotel programme

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Sistem Otel PMS is definitely the most useful hotel programme i had never seen before. Easy to learn, easy to use but extremely deep and detailed. When ever you need assistance, call center is ready for help, that makes us feel confortable.

    Pros

    All staff who use another programme for once, can adapted easyly..

    Cons

    If you compare with other programmes , especially accounting and cost control parts are better and better than others.

    Review Source: Capterra
  • mehmet from Rawda Hotel Bakırköy

    Specialty: Hotel Chain

    Number of employees: 11-50 employees

    February 2017

    worth every penny

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software helped us speed up our system and manage everything in an ordinate way. It was easy to figure out and very time-saving once learned. Compatible with all the channel manager software. I wish we discovered it earlier! Also, it is cheaper than its counterparts which are a plus. I highly recommend this product.

    Pros

    cheaper, user-friendly, fast, runs without problems, multilingual,

    Cons

    none

  • MAHSUM from HOTELS

    Specialty: Hotel Management Company

    Number of employees: 11-50 employees

    February 2017

    Excellent program &value for money

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    İf you are a sales & marketing manager and if you don't wanna lose most of your times with adding reservations to the system you should prefer this program with their channel manager . So you will save your time which you spend with stop sales ,, changing rates and to add reservations to the front Office program. And they have a great team whose are ready to help you any time when you need. For now I use that program in 3 of our hotels and I'm really satisfied and highly reccomend it to all hotels.

    Pros

    İf you are a sales & marketing manager and if you don't wanna lose most of your times with adding reservations to the system you should prefer this program with their channel manager . So you will save your time which you spend with stop sales ,, changing rates and to add reservations to the front Office program. And they have a great team whose are ready to help you any time when you need. For now I use that program in 3 of our hotels and I'm really satisfied and highly reccomend it to all hotels.

    Cons

    İf you are a sales & marketing manager and if you don't wanna lose most of your times with adding reservations to the system you should prefer this program with their channel manager . So you will save your time which you spend with stop sales ,, changing rates and to add reservations to the front Office program. And they have a great team whose are ready to help you any time when you need. For now I use that program in 3 of our hotels and I'm really satisfied and highly reccomend it to all hotels.

  • isa from Faros Hotel

    Specialty: Hotel Chain

    Number of employees: 11-50 employees

    February 2017

    Best service and cooperation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very easy and very good service. 24 hours fast and hight service.

    Pros

    All

    Cons

    Very easy and very good service. 24 hours fast and hight service.

  • Mehmet from Inntel Hotel Istanbul

    Specialty: Independent Hotel

    Number of employees: 11-50 employees

    February 2017

    Value for money!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is very easy to use. The customer service is supper fast.

  • Soner from GK Regency Suites

    Specialty: Campground

    Number of employees: 2-10 employees

    February 2017

    Perfect

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's nice program. User friendly. And most important thing is it has nice customer support.

    Pros

    User friendly and Customer Support

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