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> Reviews of SiteMinder. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SiteMinder is a good fit for you!

Source: https://www.softwareadvice.com/hotel-management/site-minder-profile/reviews

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SiteMinder Reviews

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[Overview](https://www.softwareadvice.com/hotel-management/site-minder-profile/)

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# SiteMinder Reviews

## Reviews Summary

## Overall Rating

4.2

* * *

## Ratings Breakdown

5

(169)

4

(38)

3

(16)

2

(13)

1

(21)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4

Value for money

4

Functionality

4.2

* * *

### Pros

"SiteMinder has been a useful tool for managing our online distribution. While it covers the essential features well, there are areas that could benefit from improvement, such as more advanced reporting and a more intuitive user interface"

"SiteMinder has significantly improved our e-commerce workflow and reduced the risk of overbookings or pricing errors."

"Its user-friendly interface, seamless channel management, and reliable booking engine help maximize revenue while saving a lot of time."

### Cons

"We need to utilise our staff to manually do what the program should do automatically costing us time and money however Siteminder are still charging full invoice rate."

"Sometimes the system can be a bit slow when syncing with certain OTAs, which causes slight delays..."

"However, the cost can be a barrier for smaller players, and the current lack of a consolidated revenue report for multi-property users is a definite drawback."

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SiteMinder Reviews, Pros and Cons - 2026 Software Advice