--- title: "Stayntouch PMS Software Reviews, Demo & Pricing - 2026" description: "Review of Stayntouch PMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Resort Management Software](https://www.softwareadvice.com/hotel-management/resort-comparison/) / Stayntouch PMS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/alternatives/) # Stayntouch PMS Review From $550/month 1 plan Wondering if Stayntouch PMS is right for your organization? Our Resort Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Stayntouch PMS 4.6 [(85)](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/reviews/) Pricing Starting at $550.00 per month ### About Stayntouch PMS Stayntouch PMS is a robust cloud-native PMS that's easy-to-use, easy-to-train on, and makes it easy for hotels to streamline operations, drive revenue, and delight guests.. With Stayntouch PMS, hotel owners and operators can manage multiple properties in their brand with comprehensive chain management, flexible revenue management, front desk management, group management, housekeeping, and reporting functionality. Stayntouch PMS gives hoteliers the flexibility to hire who they want and complete training in less than 2 days. Hotels can empower small teams with robust automation, mobile communication, instant room updates, and automated housekeeping task management and end-of-day reports. Stayntouch PMS also enables hotels to deliver a completely mobile welcome experience while increasing the bandwidth of overworked front desk teams and earning ancillary revenue from automated upgrades sent directly to their guest’s mobile devices. Do you work for Stayntouch PMS? [Manage this product listing](https://www.g2.com/products/stayntouch-cloud-pms/claim_requests/new?auto=true) Wondering if Stayntouch PMS is right for your organization? Our Resort Management Software selection experts can help you in 15 minutes or less. ## Stayntouch PMS User Interface ## Popular Stayntouch PMS Alternatives Main Product Stayntouch PMS 4.6 [(85)](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.54Value for money - 4.58Customer support - 4.34Functionality Pricing Starting at $550.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1626)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Hotelizer](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/) 4.9 [(91)](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.87Value for money - 4.86Customer support - 4.75Functionality Pricing Available upon request Get Price Alternative Product [Erbon Hospitality](https://www.softwareadvice.com/hotel-management/erbon-suite-profile/) 4.8 [(72)](https://www.softwareadvice.com/hotel-management/erbon-suite-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.68Value for money - 4.63Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.6 [(1031)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.36Value for money - 4.33Customer support - 4.49Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) 4.7 [(118)](https://www.softwareadvice.com/vacation-rental/rezstream-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.75Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $95.00 per month Get Price ## Stayntouch PMS Pricing and Plans Stayntouch PMS has one plan. Basic is $550.00/mo billed monthly. Basic $550.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Stayntouch PMS pricing compare to alternatives? Stayntouch PMS's starting price is $550.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Stayntouch PMS4.6[(85)](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/reviews/) | $550.00 /mo | Not available | Not available | 4.5 | | [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,626)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 | | [Hotelizer](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/)4.9[(91)](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.9 | | [Erbon Hospitality](https://www.softwareadvice.com/hotel-management/erbon-suite-profile/)4.8[(72)](https://www.softwareadvice.com/hotel-management/erbon-suite-profile/reviews/) | Pricing available upon request | Available | Not available | 4.7 | | [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/)4.6[(1,031)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) | $23.00 /mo | Available | Not available | 4.4 | Stayntouch PMS4.6[(85)](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/reviews/) * * * Starting price $550.00 /mo Free trial Not available Free version Not available Value For Money 4.5 - [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,626)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.6 - [Hotelizer](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/)4.9[(91)](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.9 - [Erbon Hospitality](https://www.softwareadvice.com/hotel-management/erbon-suite-profile/)4.8[(72)](https://www.softwareadvice.com/hotel-management/erbon-suite-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.7 - [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/)4.6[(1,031)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) * * * Starting price $23.00 /mo Free trial Available Free version Not available Value For Money 4.4 ## Stayntouch PMS Features - Features of Stayntouch PMS Accounting Activity Dashboard Alerts/Notifications API Availability Indicator Booking Management Built-in Accounting Channel Management CRM Extended Stay Front Desk Management GDS/OTA Integration Guest Experience Management Housekeeping Management Inventory Management Maintenance Management Multi-Channel Sync Multi-Property Online Booking Rate Management Reporting/Analytics Reservations Management Revenue Management Single Property Task Management Third-Party Integrations User Management ## Stayntouch PMS User Reviews ## Stayntouch PMS customer ratings - Overall rating: 4.6/5 - Total reviews: 85 ### Rating distribution - 5 stars: 55 reviews (65%) - 4 stars: 24 reviews (28%) - 3 stars: 6 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.5/5 - Customer support: 4.6/5 - Functionality: 4.3/5 --- ### Could be amazing, but lacks polish - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Product usage: 1-3 years · daily - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Very easy to check in guest, check out, make reservations, as long as they are pretty standard reservations. Mobile, iPad app with card reader Potential for upsell Very pretty interface. One day, this could be the best PMS, but not yet. #### Cons Lacks a lot of polish. A ton of repetitive motion required to get things done (availability calendar is tedious to navigate, and rate manager is also repetitive, and adding charges manually is very bizarre). Inconsistent interfaces (I counted 4 different calendar APIs). Other PMS have drag and drop room calendars, but the room calendar here is barely usable, and pretty random. Development is not all in house. Development also seem toward bigger hotels, leaving the 'mobile' aspect of it seemingly forgotten. The Igenico device sold to us to read cards is effectively useless. Support is ticket only. The pretty interface also makes it slow. Would trade some of the graphics for just plain text. Also very expensive for smaller hotels, as we are significantly smaller than the 50 room minimum price. Premium price, but feels like beta software. --- ### User friendly - Overall rating: 5/5 - Reviewer: Andreas F. - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Is a perfect product to use that is easy for employees to learn. The pros outweigh the cons and the support team always answers quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros User friendly - Easy to understand the features and doesn’t take so much time to learn for new users. Good and educational colors on the different modules on dashboard. Good updates - Since we started using SNT Rover there have been good updates that have made the system better. We experience that they listen to their users and improves the product often. Online solutions - Good online solutions that make it easy for our guests to check in and out in a simple way. #### Cons Simple improvements - Lacks a function to be able to copy individual and group bookings. This feature would have saved a lot of time when you have many bookings in the same name or a large group, from example tour operators that often books many groups during the summer. - We are also missing the functionality of booking more the 4 persons per room on a group booking. Conference bookings - We lack functions to book conference rooms and food and beverage packages. Housekeeping - We often experience that room are missing from the task manager list. We have rooms sometimes that are not showing on the list even though it’s dirty for yesterday. Browsers: - Some features only work in certain browsers. This can be time consuming as you are not sure where the function works. --- ### Simple and Intuitive, excellent customer service - Overall rating: 5/5 - Reviewer: Emily C. - Industry: Hospitality - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Integrations have been key for us, StayNTouch has helped us to achieve the goal of offering our guests a seamless and contactless check in, during stay and check out experience. It has transformed our front of house operations and allowed for increased flexibility in out teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros StayNTouch is a simple and easy to use PMS system, it is very intuitive in regards to to how and where to complete actions and the layout is very user friendly. The reporting in the system is excellent and allows for data to be extracted into excel simply or integrated with other partners for business analytics. The implementation of the PMS was super easy and the team at StayNTouch provided great service throughout the training. In terms of customer service, the team are fantastic and queries are answered quickly, they are always willing to listen to feedback on improvements. #### Cons There could be further improvements made in terms of group functionality and reporting for groups but development has been completed and it stills works for us as it is, a few tweaks would be nice! --- ### Modern system with good development - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered We lost the communication with the system which temporalily did not work. It was quickly resolved by support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The system is easy to use by new users with good overview of the booking mode and available roomtypes and number of persons per day . Good that you also get statistic information on the dashboard ADR and rate of the day . Easy to get reports from the system #### Cons A little bit complicated with room rates in groups , must be created and attatched to a companycard before you can use it . Taking payment is not clear and can easily go wrong with many steps to click before payment is complete. Manuals are complicated written for new users is not easy to understand --- ### Overall happy - Overall rating: 4/5 - Reviewer: Therese L. - Industry: Hospitality - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered The main thing with StayNTouch is how easy it is to work with, we´re glad we switched. It feels like it´s constantly growing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It´s so easy to learn and understand. Even if you never worked at a hotel before you can understand the software just by looking at it. It save me a lot of learning hours. Brilliant for day to day front desk work. #### Cons It´s a very young softwear with a few obvious add on´s missing. And it can be hard to get the right kind of help from the helpdesk when you need it. --- ### Great for our Boutique Hotel Company - Overall rating: 5/5 - Reviewer: Tobias C. - Industry: Hospitality - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered I have worked with multiple PMS in my 20+ year career in hotels and this was the easiest to learn and to train to our new team members. With a great cost vs their competitors, it has been a pleasure to use. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The ease of use of this PMS is its best feature. After showing it to one of my sales managers for 30 minutes she was booking groups and entering rooming lists without a secondary question. I also like that it is cloud-based and updates automatically, so there is no downtime and it is always getting better. #### Cons I think if we were a bigger hotel with needs of more functionality, it may not work as well, but for our hotel and the size of hotels we are looking about adding to the portfolio, it is perfect. --- ### Modern, simple and an easy-to-work system. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Considering our previous system, this feels so easy to work with that we are very satisfied. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and understand. That the system is modern and has a direct connection to other systems. #### Cons We do not have the ability to copy an existing reservation to a new one. --- ### A basic system - Overall rating: 4/5 - Reviewer: Helena N. - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered The system is under progress and becomes better and better every month Support teams in more languages than english would be preferred and not only online #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Web-based program so you may work from anywhere #### Cons Missing many functions, sometimes very slow working system --- ### PMS that was built for now - Overall rating: 5/5 - Reviewer: peter p. - Industry: Hospitality - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mobil focused Self-check-in and out. Built Cloud-first #### Cons It was younger so they keep adding integrations. They are doing at a fast clip so all my integrations are there :) --- ### Great Software - Overall rating: 5/5 - Reviewer: Nicholas S. - Industry: Hospitality - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is extreamly user friendly. The training and setup is really easy and the intregrations are great. I would reccommend this to anyone looking to switch. #### Cons I wish there was a maintenance modual that was better, but they have intregration software that does help with this. --- Showing 1 - 10 of 85 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/reviews/) ## Stayntouch PMS Popular Comparisons [Hostaway vs Stayntouch PMS](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/stayntouch-pms/)[Hotelizer vs Stayntouch PMS](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/vs/stayntouch-pms/)[Erbon Hospitality vs Stayntouch PMS](https://www.softwareadvice.com/hotel-management/erbon-suite-profile/vs/stayntouch-pms/)[Guesty vs Stayntouch PMS](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/stayntouch-pms/)[rezStream vs Stayntouch PMS](https://www.softwareadvice.com/vacation-rental/rezstream-profile/vs/stayntouch-pms/)[Breezeway vs Stayntouch PMS](https://www.softwareadvice.com/vacation-rental/breezeway-profile/vs/stayntouch-pms/)[Pxsol vs Stayntouch PMS](https://www.softwareadvice.com/compare/405231-stayntouch-pms/vs/506031-Pxsol/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/alternatives/) ## Other Top Recommended Resort Management Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **22** times [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (60) Recently recommended **20** times [Roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (130) Recently recommended **17** times [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (351) Recently recommended **13** times Stuck Between Options? Our experts can help you compare Stayntouch PMS with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice