# Stayntouch PMS Software Reviews, Demo & Pricing - 2026 > Review of Stayntouch PMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/ --- [Home](https://www.softwareadvice.com/) / [Hotel Front Desk Software](https://www.softwareadvice.com/hotel-management/front-desk-comparison/) / Stayntouch PMS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/alternatives/) # Stayntouch PMS Review From $550/month 1 plan Wondering if Stayntouch PMS is right for your organization? Our Hotel Front Desk Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Stayntouch PMS 4.6 [(85)](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/reviews/) Pricing Starting at $550.00 per month ### About Stayntouch PMS Stayntouch PMS is a robust cloud-native PMS that's easy-to-use, easy-to-train on, and makes it easy for hotels to streamline operations, drive revenue, and delight guests.. With Stayntouch PMS, hotel owners and operators can manage multiple properties in their brand with comprehensive chain management, flexible revenue management, front desk management, group management, housekeeping, and reporting functionality. Stayntouch PMS gives hoteliers the flexibility to hire who they want and complete training in less than 2 days. Hotels can empower small teams with robust automation, mobile communication, instant room updates, and automated housekeeping task management and end-of-day reports. Stayntouch PMS also enables hotels to deliver a completely mobile welcome experience while increasing the bandwidth of overworked front desk teams and earning ancillary revenue from automated upgrades sent directly to their guest’s mobile devices. Wondering if Stayntouch PMS is right for your organization? Our Hotel Front Desk Software selection experts can help you in 15 minutes or less. ## Stayntouch PMS User Interface ## Popular Stayntouch PMS Alternatives Main Product Stayntouch PMS 4.6 [(85)](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.54Value for money - 4.58Customer support - 4.34Functionality Pricing Starting at $550.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1579)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.4 [(480)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.17Value for money - 4.25Customer support - 4.38Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1311)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Smoobu](https://www.softwareadvice.com/property/smoobu-profile/) 4.5 [(195)](https://www.softwareadvice.com/property/smoobu-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.42Value for money - 4.42Customer support - 4.34Functionality Pricing Starting at €29.00 per month Get Price Alternative Product [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) 4.3 [(343)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.06Value for money - 4.05Customer support - 4.14Functionality Pricing Available upon request Get Price ## Stayntouch PMS Pricing and Plans Starting price: $550.00 per month Free Trial Free Version Basic $550.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Stayntouch PMS Features - Features of Stayntouch PMS Accounting Activity Dashboard API Availability Indicator Booking Management Built-in Accounting Channel Management CRM Extended Stay Front Desk Management GDS/OTA Integration Guest Experience Management Housekeeping Management Inventory Management Maintenance Management Multi-Property Online Booking Rate Management Reporting/Analytics Reservations Management Revenue Management Single Property Task Management Third-Party Integrations User Management ## Stayntouch PMS User Reviews Overall Rating 4.6 Ratings Breakdown 5 65% 4 28% 3 7% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.5 Customer support 4.6 Functionality 4.3 HN Hans N. Verified reviewer Hospitality Used daily for less than 2 years Review source Reviewed April 2018 Could be amazing, but lacks polish 3 Ratings Breakdown 4 Ease of use 2 Value for money 3 Customer support 4 Functionality Pros: Very easy to check in guest, check out, make reservations, as long as they are pretty standard reservations. Mobile, iPad app with card reader Potential for upsell Very pretty interface. One day, this could be the best PMS, but not yet. Cons: Lacks a lot of polish. A ton of repetitive motion required to get things done (availability calendar is tedious to navigate, and rate manager is also repetitive, and adding charges manually is very bizarre). Inconsistent interfaces (I counted 4 different calendar APIs). Other PMS have drag and drop room calendars, but the room calendar here is barely usable, and pretty random. Development is not all in house. Development also seem toward bigger hotels, leaving the 'mobile' aspect of it seemingly forgotten. The Igenico device sold to us to read cards is effectively useless. Support is ticket only. The pretty interface also makes it slow. Would trade some of the graphics for just plain text. Also very expensive for smaller hotels, as we are significantly smaller than the 50 room minimum price. Premium price, but feels like beta software. Read More AF Andreas F. Verified reviewer Leisure, Travel & Tourism 11-50 employees Used daily for less than 2 years Review source Reviewed February 2021 User friendly 5 Is a perfect product to use that is easy for employees to learn. The pros outweigh the cons and the support team always answers quickly. Ratings Breakdown 5 Ease of use 4 Value for money 4 Functionality Pros: User friendly - Easy to understand the features and doesn’t take so much time to learn for new users. Good and educational colors on the different modules on dashboard. Good updates - Since we started using SNT Rover there have been good updates that have made the system better. We experience that they listen to their users and improves the product often. Online solutions - Good online solutions that make it easy for our guests to check in and out in a simple way. Cons: Simple improvements - Lacks a function to be able to copy individual and group bookings. This feature would have saved a lot of time when you have many bookings in the same name or a large group, from example tour operators that often books many groups during the summer. - We are also missing the functionality of booking more the 4 persons per room on a group booking. Conference bookings - We lack functions to book conference rooms and food and beverage packages. Housekeeping - We often experience that room are missing from the task manager list. We have rooms sometimes that are not showing on the list even though it’s dirty for yesterday. Browsers: - Some features only work in certain browsers. This can be time consuming as you are not sure where the function works. Reasons for switching to Stayntouch PMS Since we are part of a hotel chain, it is fantastic to have everything gathered in the same system. Read More EC Emily C. Verified reviewer Hospitality 201-500 employees Used daily for more than 2 years Review source Reviewed February 2021 Simple and Intuitive, excellent customer service 5 Integrations have been key for us, StayNTouch has helped us to achieve the goal of offering our guests a seamless and contactless check in, during stay and check out experience. It has transformed our front of house operations and allowed for increased flexibility in out teams. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: StayNTouch is a simple and easy to use PMS system, it is very intuitive in regards to to how and where to complete actions and the layout is very user friendly. The reporting in the system is excellent and allows for data to be extracted into excel simply or integrated with other partners for business analytics. The implementation of the PMS was super easy and the team at StayNTouch provided great service throughout the training. In terms of customer service, the team are fantastic and queries are answered quickly, they are always willing to listen to feedback on improvements. Cons: There could be further improvements made in terms of group functionality and reporting for groups but development has been completed and it stills works for us as it is, a few tweaks would be nice! Reasons for choosing Stayntouch PMS The guest journey, service levels, adaptability and integrations Reasons for switching to Stayntouch PMS Lack of integrations, Check in/Check out and guest journey functionality , Ease of use/training Read More PS Pernilla S. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed February 2021 Modern system with good development 5 We lost the communication with the system which temporalily did not work. It was quickly resolved by support Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The system is easy to use by new users with good overview of the booking mode and available roomtypes and number of persons per day . Good that you also get statistic information on the dashboard ADR and rate of the day . Easy to get reports from the system Cons: A little bit complicated with room rates in groups , must be created and attatched to a companycard before you can use it . Taking payment is not clear and can easily go wrong with many steps to click before payment is complete. Manuals are complicated written for new users is not easy to understand Reasons for switching to Stayntouch PMS Modern system with opportunity to develop and meet guests in a modern technology . Read More TL Therese L. Verified reviewer Hospitality 11-50 employees Used daily for more than 2 years Review source Reviewed February 2021 Overall happy 4 The main thing with StayNTouch is how easy it is to work with, we´re glad we switched. It feels like it´s constantly growing. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: It´s so easy to learn and understand. Even if you never worked at a hotel before you can understand the software just by looking at it. It save me a lot of learning hours. Brilliant for day to day front desk work. Cons: It´s a very young softwear with a few obvious add on´s missing. And it can be hard to get the right kind of help from the helpdesk when you need it. Reasons for switching to Stayntouch PMS We had some big issues with HotSoft and just had to move on. First hotels had just signed a deal with StayNTouch and we were lucky to be one of the first hotels that got to ues it! Read More TC Tobias C. Verified reviewer Hospitality 11-50 employees Used daily for less than 2 years Review source Reviewed February 2021 Great for our Boutique Hotel Company 5 I have worked with multiple PMS in my 20+ year career in hotels and this was the easiest to learn and to train to our new team members. With a great cost vs their competitors, it has been a pleasure to use. Ratings Breakdown 5 Ease of use 5 Functionality Pros: The ease of use of this PMS is its best feature. After showing it to one of my sales managers for 30 minutes she was booking groups and entering rooming lists without a secondary question. I also like that it is cloud-based and updates automatically, so there is no downtime and it is always getting better. Cons: I think if we were a bigger hotel with needs of more functionality, it may not work as well, but for our hotel and the size of hotels we are looking about adding to the portfolio, it is perfect. Reasons for choosing Stayntouch PMS Pricepoint, ease of use, and integrations with our financial and POS systems Read More SS Sofia S. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed February 2021 Modern, simple and an easy-to-work system. 4 Considering our previous system, this feels so easy to work with that we are very satisfied. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Easy to use and understand. That the system is modern and has a direct connection to other systems. Cons: We do not have the ability to copy an existing reservation to a new one. Reasons for choosing Stayntouch PMS Unfortunately I do not know, the change was made before I started as hotel manager. Reasons for switching to Stayntouch PMS The hotel chain decided to change systems for all hotels. Read More HN Helena N. Verified reviewer Leisure, Travel & Tourism 11-50 employees Used daily for more than 2 years Review source Reviewed February 2021 A basic system 4 The system is under progress and becomes better and better every month Support teams in more languages than english would be preferred and not only online Ratings Breakdown 3 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: Web-based program so you may work from anywhere Cons: Missing many functions, sometimes very slow working system Reasons for switching to Stayntouch PMS Mostly because it´s web-based, a bit lower at cost, and easier to make changes in the system at a lower level Read More pp peter p. Verified reviewer Hospitality 11-50 employees Used daily for more than 2 years Review source Reviewed February 2021 PMS that was built for now 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Mobil focused Self-check-in and out. Built Cloud-first Cons: It was younger so they keep adding integrations. They are doing at a fast clip so all my integrations are there :) Reasons for switching to Stayntouch PMS Wanted a Mobil Centric Cloud-first product. I was looking for a product built on today's technology, not something that was trying to play catch up. Read More NS Nicholas S. Verified reviewer Hospitality 51-200 employees Used daily for less than 2 years Review source Reviewed February 2021 Great Software 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software is extreamly user friendly. The training and setup is really easy and the intregrations are great. I would reccommend this to anyone looking to switch. Cons: I wish there was a maintenance modual that was better, but they have intregration software that does help with this. Reasons for switching to Stayntouch PMS We moved away from Choice Hotels and wanted a system that was more rubust with creating packages for our guests. 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