--- title: "Stayntouch PMS Software Reviews, Demo & Pricing - 2026" description: "Review of Stayntouch PMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Resort Management Software](https://www.softwareadvice.com/hotel-management/resort-comparison/) / Stayntouch PMS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/alternatives/) # Stayntouch PMS Review From $550/month 1 plan Wondering if Stayntouch PMS is right for your organization? Our Resort Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Stayntouch PMS 4.6 [(85)](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/reviews/) Pricing Starting at $550.00 per month ### About Stayntouch PMS Stayntouch PMS is a robust cloud-native PMS that's easy-to-use, easy-to-train on, and makes it easy for hotels to streamline operations, drive revenue, and delight guests.. With Stayntouch PMS, hotel owners and operators can manage multiple properties in their brand with comprehensive chain management, flexible revenue management, front desk management, group management, housekeeping, and reporting functionality. Stayntouch PMS gives hoteliers the flexibility to hire who they want and complete training in less than 2 days. Hotels can empower small teams with robust automation, mobile communication, instant room updates, and automated housekeeping task management and end-of-day reports. Stayntouch PMS also enables hotels to deliver a completely mobile welcome experience while increasing the bandwidth of overworked front desk teams and earning ancillary revenue from automated upgrades sent directly to their guest’s mobile devices. Do you work for Stayntouch PMS? [Manage this product listing](https://www.g2.com/products/stayntouch-cloud-pms/claim_requests/new?auto=true) Wondering if Stayntouch PMS is right for your organization? Our Resort Management Software selection experts can help you in 15 minutes or less. ## Stayntouch PMS User Interface ## Popular Stayntouch PMS Alternatives Main Product Stayntouch PMS 4.6 [(85)](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.54Value for money - 4.58Customer support - 4.34Functionality Pricing Starting at $550.00 per month Get Price Alternative Product [Yanolja Cloud Solution Property Management System (PMS)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/) 4.6 [(405)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.61Value for money - 4.72Customer support - 4.57Functionality Pricing Starting at $23.86 per month Get Price Alternative Product [Stayflexi](https://www.softwareadvice.com/hotel-management/stayflexi-profile/) 4.7 [(163)](https://www.softwareadvice.com/hotel-management/stayflexi-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.65Value for money - 4.78Customer support - 4.50Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [SiteMinder](https://www.softwareadvice.com/hotel-management/site-minder-profile/) 4.2 [(257)](https://www.softwareadvice.com/hotel-management/site-minder-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.03Value for money - 3.97Customer support - 4.16Functionality Pricing Starting at $85.00 per month Get Price Alternative Product [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) 4.6 [(59)](https://www.softwareadvice.com/hotel-management/mews-commander-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.36Customer support - 4.59Functionality Pricing Available upon request Get Price Alternative Product [Djubo](https://www.softwareadvice.com/crm/djubo-profile/) 4.6 [(65)](https://www.softwareadvice.com/crm/djubo-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.52Value for money - 4.29Customer support - 4.45Functionality Pricing Starting at $46.00 per month Get Price ## Stayntouch PMS Pricing and Plans Starting price: $550.00 per month Free Trial Free Version Basic $550.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Stayntouch PMS Features - Features of Stayntouch PMS Accounting Activity Dashboard Alerts/Notifications API Availability Indicator Booking Management Built-in Accounting Channel Management CRM Extended Stay Front Desk Management GDS/OTA Integration Guest Experience Management Housekeeping Management Inventory Management Maintenance Management Multi-Channel Sync Multi-Property Online Booking Rate Management Reporting/Analytics Reservations Management Revenue Management Single Property Task Management Third-Party Integrations User Management ## Stayntouch PMS User Reviews ## Stayntouch PMS customer ratings - Overall rating: 4.6/5 - Total reviews: 85 ### Rating distribution - 5 stars: 55 reviews (65%) - 4 stars: 24 reviews (28%) - 3 stars: 6 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.5/5 - Customer support: 4.6/5 - Functionality: 4.3/5 --- ### Could be amazing, but lacks polish - Overall rating: 3/5 - Reviewer: Hans N. - Verified reviewer: Yes - Industry: Hospitality - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Very easy to check in guest, check out, make reservations, as long as they are pretty standard reservations. Mobile, iPad app with card reader Potential for upsell Very pretty interface. One day, this could be the best PMS, but not yet. #### Cons Lacks a lot of polish. A ton of repetitive motion required to get things done (availability calendar is tedious to navigate, and rate manager is also repetitive, and adding charges manually is very bizarre). Inconsistent interfaces (I counted 4 different calendar APIs). Other PMS have drag and drop room calendars, but the room calendar here is barely usable, and pretty random. Development is not all in house. Development also seem toward bigger hotels, leaving the 'mobile' aspect of it seemingly forgotten. The Igenico device sold to us to read cards is effectively useless. Support is ticket only. The pretty interface also makes it slow. Would trade some of the graphics for just plain text. Also very expensive for smaller hotels, as we are significantly smaller than the 50 room minimum price. Premium price, but feels like beta software. --- ### User friendly - Overall rating: 5/5 - Reviewer: Andreas F. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Is a perfect product to use that is easy for employees to learn. The pros outweigh the cons and the support team always answers quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros User friendly - Easy to understand the features and doesn’t take so much time to learn for new users. Good and educational colors on the different modules on dashboard. Good updates - Since we started using SNT Rover there have been good updates that have made the system better. We experience that they listen to their users and improves the product often. Online solutions - Good online solutions that make it easy for our guests to check in and out in a simple way. #### Cons Simple improvements - Lacks a function to be able to copy individual and group bookings. This feature would have saved a lot of time when you have many bookings in the same name or a large group, from example tour operators that often books many groups during the summer. - We are also missing the functionality of booking more the 4 persons per room on a group booking. Conference bookings - We lack functions to book conference rooms and food and beverage packages. Housekeeping - We often experience that room are missing from the task manager list. We have rooms sometimes that are not showing on the list even though it’s dirty for yesterday. Browsers: - Some features only work in certain browsers. This can be time consuming as you are not sure where the function works. #### Reasons for switching to Stayntouch PMS Since we are part of a hotel chain, it is fantastic to have everything gathered in the same system. --- ### Simple and Intuitive, excellent customer service - Overall rating: 5/5 - Reviewer: Emily C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Integrations have been key for us, StayNTouch has helped us to achieve the goal of offering our guests a seamless and contactless check in, during stay and check out experience. It has transformed our front of house operations and allowed for increased flexibility in out teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros StayNTouch is a simple and easy to use PMS system, it is very intuitive in regards to to how and where to complete actions and the layout is very user friendly. The reporting in the system is excellent and allows for data to be extracted into excel simply or integrated with other partners for business analytics. The implementation of the PMS was super easy and the team at StayNTouch provided great service throughout the training. In terms of customer service, the team are fantastic and queries are answered quickly, they are always willing to listen to feedback on improvements. #### Cons There could be further improvements made in terms of group functionality and reporting for groups but development has been completed and it stills works for us as it is, a few tweaks would be nice! #### Reasons for choosing Stayntouch PMS The guest journey, service levels, adaptability and integrations #### Reasons for switching to Stayntouch PMS Lack of integrations, Check in/Check out and guest journey functionality , Ease of use/training --- ### Modern system with good development - Overall rating: 5/5 - Reviewer: Pernilla S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered We lost the communication with the system which temporalily did not work. It was quickly resolved by support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The system is easy to use by new users with good overview of the booking mode and available roomtypes and number of persons per day . Good that you also get statistic information on the dashboard ADR and rate of the day . Easy to get reports from the system #### Cons A little bit complicated with room rates in groups , must be created and attatched to a companycard before you can use it . Taking payment is not clear and can easily go wrong with many steps to click before payment is complete. Manuals are complicated written for new users is not easy to understand #### Reasons for switching to Stayntouch PMS Modern system with opportunity to develop and meet guests in a modern technology . --- ### Overall happy - Overall rating: 4/5 - Reviewer: Therese L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered The main thing with StayNTouch is how easy it is to work with, we´re glad we switched. It feels like it´s constantly growing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It´s so easy to learn and understand. Even if you never worked at a hotel before you can understand the software just by looking at it. It save me a lot of learning hours. Brilliant for day to day front desk work. #### Cons It´s a very young softwear with a few obvious add on´s missing. And it can be hard to get the right kind of help from the helpdesk when you need it. #### Reasons for switching to Stayntouch PMS We had some big issues with HotSoft and just had to move on. First hotels had just signed a deal with StayNTouch and we were lucky to be one of the first hotels that got to ues it! --- ### Great for our Boutique Hotel Company - Overall rating: 5/5 - Reviewer: Tobias C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered I have worked with multiple PMS in my 20+ year career in hotels and this was the easiest to learn and to train to our new team members. With a great cost vs their competitors, it has been a pleasure to use. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The ease of use of this PMS is its best feature. After showing it to one of my sales managers for 30 minutes she was booking groups and entering rooming lists without a secondary question. I also like that it is cloud-based and updates automatically, so there is no downtime and it is always getting better. #### Cons I think if we were a bigger hotel with needs of more functionality, it may not work as well, but for our hotel and the size of hotels we are looking about adding to the portfolio, it is perfect. #### Reasons for choosing Stayntouch PMS Pricepoint, ease of use, and integrations with our financial and POS systems --- ### Modern, simple and an easy-to-work system. - Overall rating: 4/5 - Reviewer: Sofia S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Considering our previous system, this feels so easy to work with that we are very satisfied. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and understand. That the system is modern and has a direct connection to other systems. #### Cons We do not have the ability to copy an existing reservation to a new one. #### Reasons for choosing Stayntouch PMS Unfortunately I do not know, the change was made before I started as hotel manager. #### Reasons for switching to Stayntouch PMS The hotel chain decided to change systems for all hotels. --- ### A basic system - Overall rating: 4/5 - Reviewer: Helena N. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered The system is under progress and becomes better and better every month Support teams in more languages than english would be preferred and not only online #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Web-based program so you may work from anywhere #### Cons Missing many functions, sometimes very slow working system #### Reasons for switching to Stayntouch PMS Mostly because it´s web-based, a bit lower at cost, and easier to make changes in the system at a lower level --- ### PMS that was built for now - Overall rating: 5/5 - Reviewer: peter p. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mobil focused Self-check-in and out. Built Cloud-first #### Cons It was younger so they keep adding integrations. They are doing at a fast clip so all my integrations are there :) #### Reasons for switching to Stayntouch PMS Wanted a Mobil Centric Cloud-first product. I was looking for a product built on today's technology, not something that was trying to play catch up. --- ### Great Software - Overall rating: 5/5 - Reviewer: Nicholas S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is extreamly user friendly. The training and setup is really easy and the intregrations are great. I would reccommend this to anyone looking to switch. #### Cons I wish there was a maintenance modual that was better, but they have intregration software that does help with this. #### Reasons for switching to Stayntouch PMS We moved away from Choice Hotels and wanted a system that was more rubust with creating packages for our guests. --- Showing 1 - 10 of 85 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/reviews/) ## Stayntouch PMS Popular Comparisons [Yanolja Cloud Solution Property Management System (PMS) vs Stayntouch PMS](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/vs/stayntouch-pms/)[Stayflexi vs Stayntouch PMS](https://www.softwareadvice.com/hotel-management/stayflexi-profile/vs/stayntouch-pms/)[SiteMinder vs Stayntouch PMS](https://www.softwareadvice.com/hotel-management/site-minder-profile/vs/stayntouch-pms/)[Mews vs Stayntouch PMS](https://www.softwareadvice.com/hotel-management/mews-commander-profile/vs/stayntouch-pms/)[Djubo vs Stayntouch PMS](https://www.softwareadvice.com/crm/djubo-profile/vs/stayntouch-pms/)[RDPWin vs Stayntouch PMS](https://www.softwareadvice.com/timeshare/rdp-profile/vs/stayntouch-pms/)[Maintenance Connection vs Stayntouch PMS](https://www.softwareadvice.com/cmms/maintenance-connection-profile/vs/stayntouch-pms/)[Aiosell vs Stayntouch PMS](https://www.softwareadvice.com/hotel-management/aiosell-profile/vs/stayntouch-pms/)[Cloudbeds vs Stayntouch PMS](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/stayntouch-pms/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/stayntouch-pms-profile/alternatives/) ## Other Top Recommended Resort Management Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **24** times [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (59) Recently recommended **20** times [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (130) Recently recommended **19** times [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (349) Recently recommended **12** times Stuck Between Options? 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