--- title: "SWITCH.CM Software Reviews, Demo & Pricing - 2026" description: "Review of SWITCH.CM Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hotel-management/switch-cm-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Hostel Management Software](https://www.softwareadvice.com/hostel-management/) / SWITCH.CM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/hotel-management/switch-cm-profile/alternatives/) # SWITCH.CM Review From $15-$95/month Free trial 4 plans Wondering if SWITCH.CM is right for your organization? Our Hostel Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview SWITCH.CM 4.5 [(51)](https://www.softwareadvice.com/hotel-management/switch-cm-profile/#reviews) Pricing Starting at $15.00 flat rate per month ### About SWITCH.CM SWITCH.CM is a cloud-based property management solution designed to help hotels, hostels and guest houses streamline processes related to online bookings, invoicing, billing and more. The drag-and-drop interface enables supervisors to adjust reservation dates or rooms on a calendar. Using SWITCH.CM, businesses can add personalized booking buttons to their websites or Facebook pages, collect transaction details from clients and synchronize inventory data across third-party channels including Expedia, Airbnb and Booking.com, among others. Administrators can manage walk-in guests, generate invoices or bills, split group payments and allocate roles with specific access permissions to team members. Additionally, the platform supports multiple languages and automatically sends booking confirmations and check-in or cancellation updates to customers. SWITCH.CM allows hotels to track returnable items such as padlocks, towels, key cards and more. The product is available on monthly or annual subscriptions and support is extended via FAQs, live chat, documentation, video tutorials and email. Do you work for SWITCH.CM? [Manage this product listing](https://www.g2.com/products/switch-cm/claim_requests/new?auto=true) Wondering if SWITCH.CM is right for your organization? Our Hostel Management Software selection experts can help you in 15 minutes or less. ## SWITCH.CM User Interface ## Popular SWITCH.CM Alternatives Main Product SWITCH.CM 4.5 [(51)](https://www.softwareadvice.com/hotel-management/switch-cm-profile/#reviews) Ratings Breakdown - 4.53Ease of use - 4.75Value for money - 4.63Customer support - 4.35Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) 4.3 [(349)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.06Value for money - 4.04Customer support - 4.13Functionality Pricing Available upon request Get Price Alternative Product [Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/) 4.1 [(236)](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 3.89Value for money - 3.98Customer support - 3.79Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [RoomRaccoon](https://www.softwareadvice.com/hotel-management/roomraccoon-profile/) 4.1 [(74)](https://www.softwareadvice.com/hotel-management/roomraccoon-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 3.89Value for money - 4.06Customer support - 4.16Functionality Pricing Starting at $188.00 per month Get Price Alternative Product [Beds24](https://www.softwareadvice.com/hotel-management/beds24-profile/) 4.7 [(117)](https://www.softwareadvice.com/hotel-management/beds24-profile/reviews/) Ratings Breakdown - 4.16Ease of use - 4.76Value for money - 4.59Customer support - 4.74Functionality Pricing Starting at $2.22 per month Get Price Alternative Product [Semper](https://www.softwareadvice.com/hotel-management/hospitality-software-profile/) 4.3 [(138)](https://www.softwareadvice.com/hotel-management/hospitality-software-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.43Value for money - 4.60Customer support - 4.25Functionality Pricing Starting at $9.00 per month Get Price ## SWITCH.CM Pricing and Plans Starting price: $15.00 per month Free Trial Free Version Enterprisw $95.00 flat rate, per month Plan includes: - 4 Weeks Free Trial - Automated Billing - Booking Engine - Channel Manager - Connect to 200+ Otas - Full Featured PMS - Human Live Chat Support and Free Guided Setup & Training - & Reporting Premium $55.00 flat rate, per month Plan includes: - 4 Weeks Free Trial - Automated Billing - Booking Engine - Channel Manager - Connect to 6 Otas - Full Featured PMS - Human Live Chat Support and Free Guided Setup & Training - & Reporting Basic $35.00 flat rate, per month Plan includes: - 4 Weeks Free Trial - Automated Billing - Booking Engine - Channel Manager - Connect to 4 Otas - Full Featured PMS - Human Live Chat Support and Free Guided Setup & Training - & Reporting Budget $15.00 flat rate, per month Plan includes: - 4 Weeks Free Trial - Automated Billing - Booking Engine - Channel Manager - Connect to 2 Otas - Full Featured PMS - Human Live Chat Support and Free Guided Setup & Training - & Reporting Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SWITCH.CM Features - Popular features found in Hostel Management For Hostel/Dorm Managers Inventory Management Point of Sale (POS) Reporting & Statistics Reservations Management - More features of SWITCH.CM API Billing & Invoicing Booking Management Booking Notes Calendar Management Channel Analytics Channel Management Dorms Drag & Drop Dynamic Pricing Electronic Payments Email Templates Employee Management Extended Stay For Vacation Rentals Front Desk Management GDS/OTA Integration Housekeeping Management Inventory Control Invoice Management Multi-Channel Management Online Booking Partner Management Payment Processing Performance Metrics Price Optimization Private Rooms Promotions Management Property Management Rate Management Reporting/Analytics Room Booking Single Property ## SWITCH.CM Integrations Stripe Integration rated undefined from -1 review ## SWITCH.CM User Reviews ## SWITCH.CM customer ratings - Overall rating: 4.5/5 - Total reviews: 51 ### Rating distribution - 5 stars: 32 reviews (63%) - 4 stars: 15 reviews (29%) - 3 stars: 3 reviews (6%) - 2 stars: 1 reviews (2%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.8/5 - Customer support: 4.6/5 - Functionality: 4.4/5 --- Have you used SWITCH.CM and would like to share your experience with others? ### SWITCH.CM Review - Overall rating: 5/5 - Reviewer: Ruth D. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered everything good and they always upgrade with new feature ( good point progress) . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use , useful , simple , access by mobile #### Cons a bit slow responses and button click sometimes need double click . --- ### A great and simple property manager - Overall rating: 5/5 - Reviewer: Mihailo O. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered It helped me sync with a couple of property reservation sites, and it really saved me a lot of time and headaches while working. I would highly recommend this property manager to anyone owning a hostel, no matter the size. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very easy to use and it syncs great with all the OTS. It is really simple to navigate and the clean design really helps with the user experience. Also,the customer support is great, usually they respond within minutes,and have always been able to help me out with anything I had an issue with. Highly recommended it. #### Cons It had rare crashes,but it really wasn't a problem for us. Overall, it's a great and simple property manager. #### Vendor response Thanks Mihailo, happy to know your satisfaction with Switch.cm. Replied July 2021 --- ### Connectivity Issues - Overall rating: 2/5 - Reviewer: Aye Mya S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The connectivity is really slow. Sometimes, we have overbooking problems because of the connection delayed. After a guest books online, the reservation does not upload immediately in the software and when another person books, we have overbooking. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The price is affordable and easy to use. #### Cons There are onnectivity issues and need more fuctions. #### Vendor response We have a rate of less than 1% of overbookings cases related to actual connectivity issues or system slowness. The majority of the cases are due to auto-replenish or guaranteed allotment (those are programs that the OTA sets with hotels, directly). Switch is currently being architecture in a new, faster language. You can expect a faster and more robust system from 2020 onwards. Replied January 2020 --- ### Easy to navigate - Overall rating: 5/5 - Reviewer: Alison S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered It's important to have an overall electronic manager managing your OTA, stops having to explain to customers that they are double booked! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's pretty easy to navigate around the software, I spent some time on the site to familiarise myself, once I had that clear it all became quite clear. #### Cons Would be nice to get a search button as sometimes information is not always in the most logical place. #### Reasons for choosing SWITCH.CM SwitchCM was the first channel manager I encountered during my search, they seemed very impressive and professional, I decided to take a chance on them and have been happy with them for the last 3 years. #### Vendor response Hi Alison! Thank you for leaving us a review. We appreciate your time out sharing your experience with us. You can always search a particular reservation using the search bar at the top left corner of the calendar. Replied June 2020 --- ### Very good channel manager for hotel industry - Overall rating: 4/5 - Reviewer: Agus W. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered Its very help me in controling my bussiness in hotel industry #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like most about The system calendar using switch.cm software that I can use easyly in my smartphone. The seasonal price also help a lot to control the rate #### Cons The Housekeeping button not really useful as the communication between front office and house keeping not really working #### Vendor response Hi Agus, Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. With the housekeeping feature not being used by the staff, it will create more problems in the future. We suggest you take the time to reintroduce the said feature with both of them present in the training and explain well the importance of it in your business. Thank you! Replied July 2020 --- ### Great software and easy to use with superb support staff that are always ready to assist. - Overall rating: 5/5 - Reviewer: Matt J. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered Superb support from the staff and made life so much easier with all the information I need at a few clicks of a mouse if I should need to clarify information from a guest from ages ago and most importantly no double bookings thanks to it's efficient booking system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros No more double bookings as everything is imported seamlessly instantly. Should I ever get any problems then the excellent support staff are there within minutes with all sorts of helpful advice and tips and even go above and beyond with...."we've noticed this and it may improve occupancy if you do this for example." I also like the site is continuously evolving and every time I've suggested as a user, that this change may be beneficial they are generally already on the case with said changes before I've even suggested it! Great programme, superb staff and would highly recommend. --- ### Useful-able software - Overall rating: 5/5 - Reviewer: Zay Yar P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered I think Switch.cm is very useful and your customer service teams are very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We can easily use for Booking and Reservation between head office and reception. Group reservation is more suitable for our hotel. #### Cons I would like to inform you please add Myanmar Kyats in the Payment section and want to link new local online travel agents such as Handler, Oway, etc. #### Vendor response Hey Zay Yar, thanks for your feedback! We are in conversations with Handler and other local prospect partners. Thanks again for mentioning and for sharing your experience with Switch! Replied March 2020 --- ### Switch for villa management - Overall rating: 5/5 - Reviewer: Evan W. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The training and support and quick follow up's have made me feel satisfied with my purchase. Nice to have someone to talk to, message via the chat box, or actually meet the agent in person. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to access, clean system and user friendly. Loads of stat information and charts if you need. The set was not difficult, and the customer service was fabulous. The price is the best on the market for the size of property we are - 4 rooms. #### Cons Needs templates set up for alternate invoicing. Needs mobile app option. #### Reasons for choosing SWITCH.CM Communication, simple explanations, cost point, easy to use format. quick API connection to the OTA's. --- ### 10 - Overall rating: 5/5 - Reviewer: Kristina S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything is perfect. Switch makes everythin easier. #### Cons There is nothing not to like. This software is something that every organisation should have. --- ### highly recommended - Overall rating: 5/5 - Reviewer: majudulla mohamed m. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered switch isnt our first channel manager, we are very happy with switch in comparison to our first channel manager, there are no hidden fees, customer care is available #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros we were looking for a channel manager to combine all the OTA as we were facing over selling, connecting switch to OTA are seamless and calendar, seasonal rates setting solved issue we faced #### Cons wish there is an mobile app with all the features offered in web #### Reasons for switching to SWITCH.CM unhappy with fees, customers care #### Vendor response Hello Mohamed, thanks you for your review! We are working on new features in our mobile app :) Replied June 2020 --- Showing 1 - 10 of 51 Reviews Load More Reviews ## Other Top Recommended Hostel Management Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **25** times [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (349) Recently recommended **13** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **13** times [Sirvoy](https://www.softwareadvice.com/hotel-management/sirvoy-profile/) **4.7** (301) Recently recommended **0** times Stuck Between Options? Our experts can help you compare SWITCH.CM with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice