# ThinkReservations Software Reviews, Demo & Pricing - 2026 > Review of ThinkReservations Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hotel-management/thinkreservations-profile --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / ThinkReservations Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/thinkreservations-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/thinkreservations-profile/alternatives/) # ThinkReservations 2026: Benefits, Features & Pricing Wondering if ThinkReservations is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ThinkReservations 4.9 [(120)](https://www.softwareadvice.com/hotel-management/thinkreservations-profile/reviews/) Pricing Pricing available upon request ### About ThinkReservations ThinkReservations provides a fast, professional and comprehensive property management system (PMS) for independent lodging businesses. With a blend of business management solutions, integrated payment processing, US-based customer support and direct connectivity with channels such as Booking.com, Expedia, TripAdvisor and Airbnb, ThinkReservations supplies the tools and provides on-going education on market trends that you need to make your business more profitable and productive. Come see why properties across the country are upgrading to ThinkReservations! Wondering if ThinkReservations is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## ThinkReservations User Interface ## Popular ThinkReservations Alternatives Main Product ThinkReservations 4.9 [(120)](https://www.softwareadvice.com/hotel-management/thinkreservations-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.84Value for money - 4.93Customer support - 4.73Functionality Pricing Available upon request Get Price Alternative Product [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) 4.3 [(342)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.07Value for money - 4.05Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [Sirvoy](https://www.softwareadvice.com/hotel-management/sirvoy-profile/) 4.7 [(301)](https://www.softwareadvice.com/hotel-management/sirvoy-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.70Value for money - 4.76Customer support - 4.37Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) 4.3 [(129)](https://www.softwareadvice.com/hotel-management/roommaster-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.19Value for money - 4.17Customer support - 4.07Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/) 5.0 [(24)](https://www.softwareadvice.com/hotel-management/caterbook-profile/reviews/) Ratings Breakdown - 4.92Ease of use - 4.78Value for money - 5.0Customer support - 4.79Functionality Pricing Starting at £70.00 per month Get Price ## ThinkReservations Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ThinkReservations Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of ThinkReservations Access Controls/Permissions Alerts/Notifications Availability Indicator Availability Management Booking Notes Built-in Accounting Calendar Sync Channel Management Credit Card Processing Customer Database Customer History Customizable Branding Customizable Reports Customizable Templates Data Import/Export Data Synchronization Discount Management Email Templates Event Scheduling Extended Stay For Vacation Rentals Front Desk Management GDS/OTA Integration Guest Experience Management Housekeeping Management Multi-Channel Management Multi-Property Online Booking Payment Processing Point of Sale (POS) Price/Margin Management Real-Time Updates Reminders Reporting & Statistics Reservations Management Room Booking Single Property Spa/Activity Management Task Management Third Party Booking Third-Party Integrations User Management Website Integration ## ThinkReservations Integrations Maitre'D Integration rated undefined from -1 review CartStack Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review PayPal Enterprise Payments Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review Heartland Payments+ Integration rated undefined from -1 review See all 8 integrations ## ThinkReservations User Reviews Overall Rating 4.9 Ratings Breakdown 5 93% 4 6% 3 1% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.8 Customer support 4.9 Functionality 4.7 Billie-Jayne C. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed April 2024 We left once but came back… best decision ever 5 ThinkMessaging is a game changer. We’ve only been live for a little over a week and the ability to text has completely transformed our guest experience. Last night I actually had a guest checkin during our first power failure in 6 years and I firmly believe that being able to communicate with her prior to checkin about the status made all of the difference to saving that reservation and having a happy guest this morning. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The reporting is great. ThinkMessager is game changing. Reservations are easy and display intuitively. Support is very responsive and feels personal. Cons: No cons. When knew what to expect and now it delivers so much more than we had before. Only reason I don’t kick myself more for ever leaving is because I now fully appreciate what a great application it is now. Reasons for switching to ThinkReservations Cloudbeds was a horrible experience. Hard to modify reservation, lousy reporting, and they cost me thousands in overbooking and chargebacks - two things we never dealt with before. They would do upgrades and have outages in the middle of the day and support was definitely lacking. Read More DM Debbie M. Verified reviewer Hospitality Self-Employed Used weekly for more than 2 years Review source Reviewed February 2025 Best Reservation Software for my small bnb 5 Great product, great people that own and work there. It has been a very good experience for me. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have been with Think Reservations for many years. As a small lodging property, their plan worked great for me. Easy to learn and so many great helps to access if needed. They were always prompt in responding to me when I needed help. After 27 years as an Innkeeper, we are closing our bnb. Cons: I can't really think of any negatives for me. Reasons for switching to ThinkReservations Like the product and pricing better with Think Read More JM Jim M. Verified reviewer Hospitality 2-10 employees Used daily for less than 12 months Review source Reviewed April 2024 Missing Important Features 3 Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 2 Functionality Pros: Nice looking calendar, good phone support Cons: It lacks significant features. 1. Ability to send "actionable" quotes. Should be able to send quote to guest and have guest complete the booking online. 2. Need the ability to put a pre-authorization on a credit card to cover potential damage and misc charges. 3. Need way to offer travel insurance. Reasons for choosing ThinkReservations While researching alternatives for marketing I spoke with Acorn and they recommended TR Reasons for switching to ThinkReservations Thought the booking engine would be better. Discovered it was not. Read More AK Amy K. Verified reviewer Hospitality 2-10 employees Used daily for less than 12 months Review source Reviewed August 2019 Three's a charm 5 This is my third reservation software in 2 years and I am so glad I took the chance on ThinkReservations. The first one had far too many options and really was set up for bigger businesses than mine. The price tag was meant for bigger business too. The second option is a newer one that fiscally made sense but they were so new they lacked a lot of the features I needed to be efficient. It also wasn't very visually appealing which made it difficult to run. ThinkReservations has all that I want, a little more and is working on a few things that will make it run better on the customer's end. Not to mention it is priced affordably. Not the cheapest, nor the most expensive; just the best. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: ThinkReservations is VERY easy to learn, is visually appealing, intuitive and has all the features I need to run a small bed and breakfast for an incredibly affordable price (5 rooms, add-on options, gift certificate and gift shop purchases, coupon codes and OTA compatibility)! Cons: If a guest wants to use a gift certificate code when making an online reservation, the invoice is not updated and does not adjust the price to reflect the application of the gift certificate. Also the customization of automatic email templates is limited. I have been in touch with customer service about both of those things and they are working on it. I imagine it will be updated soon! Reasons for choosing ThinkReservations They are new and small and are still working on their platform. The ladies working there are personable and great but the program needs more time. It's a great software if you don't mind growing with them and being a beta-tester. Reasons for switching to ThinkReservations It was too expensive and had a bunch of useless options for a 5 room bed and breakfast but would have been fabulous for something with over 20 rooms. Read More GM Gaylen M. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed July 2019 We Love Using ThinkReservations 5 ThinkReservations has allowed us to bring our bed and breakfast and it's website into the current century. It has enabled guests to make their own reservation without waiting to see if it will be accepted or not. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Think Reservations is easy to use. I can open it from anywhere I might be to make a reservation - phone, tablet, desktop, overseas and have all the information I need right there. It's easy to customize, to add "add-on" items to guests making a reservation online. Customer support is prompt and knowledgeable and the classes they offer always teach me something else I could be doing to increase profits in my business. Cons: I wish there were other options for payment. I feel like the one option that works with Think doesn't provide the best rates for credit card processing. But to use another merchant account, then I'd have to have two - which doesn't make sense. Reasons for choosing ThinkReservations Overall cost, monthly the costs were less and because the majority of our bookings are direct the channel manager fee was a better fit for us. Reasons for switching to ThinkReservations We wanted a system that showed all availability, let guests make their own reservations online without having to wait for a response to see if their reservation was accepted and would take payment at the time of booking. Think did all of that for us. Read More PH Patricia H. Verified reviewer Hospitality Self-Employed Used daily for more than 2 years Review source Reviewed August 2019 Easy to Use and Awesome Support 5 Think will run webinars on how to use their software, but also more importantly on how this can help grow your business (like yield management). I mentioned continuous improvement. Sometimes when using the software you think, I wish a certain report was available, and vola you get an email that a series of new reports are available, and that is one of them. They are tuned in to the industry and what it takes to run the business. I would also like to say that from the guest side when booking we get lots of comments on ease of booking. The product is reasonably priced for small businesses and product quality is high. I highly recommend. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have used this software from the beginning of running my bed and breakfast. I found it easy to set up, easy to use, easy to change things. I love the reports, I love that there is continuous improvement, but most of all I love the customer service. Great response rate and you do not feel like you are hanging out there with a question or issue. Cons: Whenever I asked customer support for a certain report or function, they were quick to get back, considered the request and got back to me regarding if and when it would be implemented. I know this is not a con, I just wanted to point out that if there is something that you find you have an ear. Reasons for choosing ThinkReservations I felt that the owners were very customer focused, technologically savvy, and their backgrounds regarding the front end (ease of customer use) and their back end (ease of use for the owner) was a big selling point. Also their desire to improve their product as needs are identified. Read More MB Mary Jo B. Verified reviewer Hospitality 11-50 employees Used daily for more than 2 years Review source Reviewed January 2020 Work Smarter... not harder 5 Exceptional! If I can’t find programming guidance on the support forum (which I usually can). - 24 hour AMERICAN support is included with my monthly subscription. My programming questions are always answered. The software designers are continually making upgrades to keep my business in the OTA world and with Google. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I’ve been in business 22 yrs. I’ve used 4 other software programs for our 22 room Inn/Restaurant. The ease of programming and customizing with this software has made my work so much easier and my business more successful. Cons: My one request would be a notation for repeat guests on the home screen calendar. Reasons for choosing ThinkReservations No other companies were willing to find a solution/ write code for my restaurant / bar needs. Also, Think Reservation provides advanced OTA features and ease of use - customizable Booking engine which has increased my amenity bookings. Reasons for switching to ThinkReservations OTA features, booking engine, willingness to customize the software to provide the features I needed for my restaurant. No other companies were willing to find a solution for my restaurant / bar needs. Vendor Response Hi Mary Jo, Thank you so much for taking the time to share your experience with ThinkReservations! It means so much to us that you've found ThinkReservations helps you work smarter and not harder. We very much appreciate that you place your trust in our team with such an important role in your business! Replied January 2020 Read More IM Ilona M. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed July 2019 Close to Optimal 5 I needed a new reservation system in a hurry a year and a half ago. My prior system got “upgraded” and in that process lost several key functions that I depended on: an availability calendar for potential visitors in the booking engine and a tape chart. The lack of a calendar caused me to start losing business. I got TR up and running fairly quickly Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Everything worked smoothly the first time (not my previous experience!) The navigation and reports are both well thought out. Cons: Several things could bring perfection to TR. (1)The pricing per room/ per month makes this too expensive for a medium sized lodging facility (20 to 40 rooms). Our lodging association would love to standardize but this prevented that effort. (2) Several report enhancements would be great- ability to save a request parameters for repeatedly reporting and having export for all reports. Reasons for choosing ThinkReservations N/a Reasons for switching to ThinkReservations See above. They upgraded to a new version and took away several things I needed Vendor Response Hi Ilona, Thank you so much for taking the time to share your experience with ThinkReservations! We really value it. It's wonderful to hear that your transition to ThinkReservations went so smoothly and that you find navigation and reports to work so well for your business! We've passed on your suggestion regarding report parameters to our development team for future consideration - great idea! We appreciate your feedback on our pricing structure. We have found that by keeping our pricing simple and relative to the size of the property, we can be accessible to a wide range of businesses. Thank you so much for trusting ThinkReservations to play such an important role in your business! Replied August 2019 Read More ME Marty E. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed May 2019 Think has supported 40% increase in business 5 We did a back to back to back demo of 3 systems and Think was easy winner. We worked with them to plan a fast go live after we bought the business, and we were live 10 days after settlement. Training was easy, online support is available and phone/email support is fast and effective Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 1\. Easy to convert - stood up Think 10 days after closing on buying our B&B 2. Intuitive and easy to use - I worked previously for SAP, business software, and we evaluated 3 reservation systems - Think was easily the choice 3. Easy conversion - we brought over past customer data and set up quickly - great support 4. Responsive and effective support 5. Reasonable pricing Cons: nothing, everything has been great. There are a few enhancements, I would like auto feed of data to Quick Books but new Accounting reports are great Reasons for choosing ThinkReservations Clean interface Intuitive use Competitive pricinng Vendor Response Hi Marty, Thank you so much for taking the time to write a review for ThinkReservations! We really appreciate your feedback. We love to hear that your transition to ThinkReservations was so quick and easy and that you've increased business 40% since making the upgrade to ThinkReservations. That's amazing! Thank you for trusting ThinkReservations to play such an important role in your business! Replied May 2019 Read More SM Sharon M. Verified reviewer Hospitality Self-Employed Used daily for more than 2 years Review source Reviewed February 2026 Give Think Reservations a try- you'll be glad you did! 5 Think reservations was a tremendous help to me. It saved me a tremendous amount of time. I was so glad to have found them! Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Think Reservations was always there to help when I had questions or needed help. The fact that they kept up with other sites to record reservations was great. The before and after letters were also wonderful. I only had one unit (three bedrooms) but I still think it was a great resource. Cons: The fees, as I only had one unit. It was a little expensive as I only had one unit, but it was well worth it in the time it saved me. Read More Showing 1 - 10 of 120 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/thinkreservations-profile/reviews/) ## ThinkReservations Popular Comparisons [Cloudbeds vs ThinkReservations](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/thinkreservations/)[Sirvoy vs ThinkReservations](https://www.softwareadvice.com/hotel-management/sirvoy-profile/vs/thinkreservations/)[Lodgify vs ThinkReservations](https://www.softwareadvice.com/hotel-management/lodgify-profile/vs/thinkreservations/)[roommaster vs ThinkReservations](https://www.softwareadvice.com/hotel-management/roommaster-profile/vs/thinkreservations/)[Stayflexi vs ThinkReservations](https://www.softwareadvice.com/hotel-management/stayflexi-profile/vs/thinkreservations/)[WebRezPro vs ThinkReservations](https://www.softwareadvice.com/hotel-management/thinkreservations-profile/vs/webrezpro/)[Little Hotelier vs ThinkReservations](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/thinkreservations/)[eviivo vs ThinkReservations](https://www.softwareadvice.com/hotel-management/eviivo-profile/vs/thinkreservations/)[Mews vs ThinkReservations](https://www.softwareadvice.com/hotel-management/mews-commander-profile/vs/thinkreservations/)[eZee Absolute vs ThinkReservations](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/vs/thinkreservations/)[ReservationKey vs ThinkReservations](https://www.softwareadvice.com/hotel-management/reservationkey-profile/vs/thinkreservations/)[rezStream vs ThinkReservations](https://www.softwareadvice.com/vacation-rental/rezstream-profile/vs/thinkreservations/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/thinkreservations-profile/alternatives/) ## Other Top Recommended Reservations Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (217) Recently recommended **22** times [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (342) Recently recommended **16** times [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (59) Recently recommended **15** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **12** times Stuck Between Options? 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