TrekkSoft vs Yelp Guest Manager

RATING:

4.5

(229)

TrekkSoft has 229 reviews and a rating of 4.45 / 5 stars vs Yelp Guest Manager which has 337 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (229)
4.5 (337)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 8, 2024
February 20, 2023
Pros/Cons
  • Pros

  • It is easy to use, the customer service is great. They respond very quickly and all the team, specially the Munich team has been awesome.
  • Once I had had all the information added to the program, I made some test reservations and it was really easy to use and could ask all the information that I needed to make a reservation.
  • Cons

  • But this is rather the problem of the activity provider and not trekksoft and this is not a major issue. Further I dislike that tours have to be entered always in all choosen language.
  • What I mean by that is that the person complaining doesn't seem to be learning enough about the system to understand it but rather just complaining that things don't work.
Read all user reviews
  • Pros

  • Yelp can save you time and money by having options available like the waitlist, it saved me at least 1.5 hours.
  • It's integrated with Yelp, so I can check in and/or write reviews, too. It was super simple to use, and worked just fine.
  • Cons

  • What is missing is to update the app more because it has many indications that there are no more.
  • Sometimes I find the platform a bit confusing and I've occasionally seen some miscommunications between restaurant availability and Yelp.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos