It cut my time managing properties down to a fraction of what it was.

With all the templated emails, my management time across 5 properties is down to a fraction of what it use to be. The cleaners know their job, the guests have all the information at their fingertips. I am rarely ever called on

It's evolving, so you need to learn the new features as they are released... naturally. I really don't have anything bad to say, this is a great team and great product.

Automation, collection of guests details. My workload in dealing with guests and new bookings has decreased by 2 thirds. Allowing me to crack on with running my business.

I have been doing serviced apartments for nearly 3 years now. I am still new, still learning and adapting. I have been with 2 other PMS's. I left the first one because they started off well, but kept taking away features and adding them as an add-ons, and the UX/UI kept changing- I felt like I had to keep re-learning how to use it. The second one, they promised me the world and hyped up their software, but in reality it was just no good. Uplisting was recommended to me as easy-to-use and alot of features. I'm happy I was sent in the direction of Uplisting. The ease of use of the software couldn't be easier. The features included are excellent. They are always adding new stuff. The customer service team actually work for Uplisting and aren't a hired team reading a screen. As long as Uplisting stay on this path, I'm not going anywhere. Very happy! Keep up the excellent work guys!

I can't comment on cons. The reason being because there's nothing that comes to mind. The team are always implementing new features. And they listen and work on other features. It's not about "cons" and what's least to like, it's about how the team deal with it. And for that, I have no negative comments.

Customer Service was hit or miss.

The value of the product is great for anyone with 10 or less units.

The lack of growth and features needed to grow our property management company wasn't there, forcing us to seek another company.

Quick customer service

Platform /calendar integrationSo easyCommunication with uplisting staff is wonderful

I can’t think of anything they need to improve

My overall experience has been very positive and I truly feel that I am good hands with the Uplisting team.

After nearly 10 years with one of the largest channel managers on the market and then a bumpy 6 month run with another provider over promising and under delivering, I was so relieved when I stumbled upon Uplisting by chance in a Google search. It is exactly what I was looking for - as if it were designed by property managers like myself. The customer service is outstanding and the Uplisting team is willing to listen and implement customer feature requests.

If I had to find one flaw, I would say not having the ability to edit reservation line items (costs and fees) and in turn the automatically calculated owner payout totals is probably the most important issue that needs to be addressed. However, after suggesting some ideas, the team is working on making this feature available.

We changed from using guesty which we were struggling with on the support side of things. We were not getting answers for sometimes days meaning lost bookings and upset guests... since changing to uplisting we have had such a positive experience in particular with the support. It is excellent! Having a real human get back to you on an important issue is so incredibly important and often it is [SENSITIVE CONTENT HIDDEN] himself which speaks volume for how much he is invested into the software and its development. Do yourself a favour and give uplisting a try. The interface is very user friendly, it’s is continually improving and evolving and they really listen to the clients and their feedback. They have a great Facebook support group also- it is very affordable no will save you hours in so many ways- from automated messaging to bulk pricing, to identity check links etc

What a breath of fresh air- support from real humans in real time! Uplisting listen to all feedback and are excellent in the support department! This has got to be the number one factor for trying any new software.

The software is constantly evolving and the developers are hands on- listening and improving features all the time. I can really only say that the one negative is that currently you can’t view the entire month at once.. however knowing [SENSITIVE CONTENT HIDDEN] and his team I’m sure it is in the pipeline along with so many other exciting improvements.

Uplisting is a hospitality management tool that makes our business perform operationally with ease, I particularly like how progressive the company is and how they listen to their clients and update the platform accordingly.

The software is easy to use set up and operate. Integration with OTAs and other software is simple and has a very strong API

Nothing really all is very good, the new upgrades coming for Insights are exciting

Fantastic experience so far. Of course you need to get used to a new software and stumble across some problems during that process. However, the support was always there when a question came up.

- Fantastic features involving Zapier for automatic workflows - this was one of the main reasons I decided to go with Uplisting, though I haven't tried it out yet. - Affordability - Easy to use and navigate without causing too much confusion because of functionality overload - Great support

- Unfortunately they do not feature their own booking engine yet. This is bitter as most other tools have it. But it is in their pipeline, so this is just a temporary disadvantage.

This software has the features I use on a daily basis, at a very reasonable price. It is very user friendly and isn't crammed with a bunch of extra features I won't use.

Uplisting is very easy to use. The calendar is easy to read, and the unified inbox makes handling guest communications easier.

I would like to see the daily room rates in the calendar. I would also like the unified inbox to send me notifications when I get a new message.

Customer service is exceptional and speedy!

It has many features that are important, like: channel sync, website builder, messages, analytics and many reports .. plus more!

They only use Stripe for payment processing. It's a little costly.

Professional team, excellent customer service and they go the extra mile to assist their clients. Excellent, easy to use software.

Uplisting is the most simple platform I have used as a channel manager, it is easy to set up and easy to learn and use. The auto messaging is faultless, messages go out as planned. I love that I can save messages to be sent last minute as well and click and send with ease. The support team are excellent and have been helpful from the beginning. I love that the team are improving their software all the time based on what customers require. I feel this is so important. We found it very difficult finding software for the short term rental industry that does everything in one place that we require it to do. There are so many out there but if they 'do it all' they are way too expensive for a smaller company starting out to use. Uplisting is nearly there for all our company needs and we are willing to stick with them as they are adding features all the time. Excellent software, give it a trial, you won't regret it.

Just waiting for a booking button for our website and a few more features on the Housekeeping side and we'll be a customer for life !! Very happy :)

Overall experience is even though that there are some I desired features are still under development, I would like to put my faith in them, I can see the bright future for them. I m using them, and happy with them. Keep it on!@ Uplisting.

I used many of property management software, they all have some good features and some useless ones. But Uplisting is more like a reliable real personal assistant to me. Maybe that is the AI... Especially the 1. Automation-Each reservation it helps to send out 7 emails to the guest. 2. Auto price mark up- It sends out the percentage that I would like to mark upon each channel after I set up the base price 3.Real-time sync speed. Believe me, This is more important than anything else. No more overbooking so far 4.The response time- Even though they are not based in the US, but the quick response when I have questions is really helpful. 5. I like the video tutorials they make for new feature release.

There are some features comes really handy that Uplisting is still developing are: 1. Website, I would like to have a website building tool to create my personal booking page, they said that they will release the feature around March 2020. 2. I would like to send out guests quotes with all the price break down before I really create a reservation to them. 3. I would like to edit the daily price or the total amount after I select the dates, or discount the price on percentage. 4. I hope there is a simple beep sound while there is a new message.

The team are on to a winner with uplisting - it's thoroughly modern web software for managing multiple listings on Airbnb. It's also the only way I could consider listing on booking.com (after years on Airbnb), and has paid for itself through the extra bookings that generated. I've also been really happy to see it manage prices in a smart way, and send consistent, automatic replies to guests.

uplisting is trying to drive multiple booking sites, all with different interfaces and assumptions. It exposes what it can do for you, even if the result is inconsistent. So I needed to dive in and understand more of the underlying booking platforms than I wanted. Messaging is an active area of development - so you can sometimes only see the messages you've sent, not the ones you've received. It's not clear what it's doing in the background - has it finished? Has it done what I wanted? Some more feedback or logs would be useful. (every negative has been backed up with a reassuring support experience, and often feature fixes weeks later)

We have had a great experience. It has served our small company well and customer service has been fantastic.

Uplisting has been a great Vacation Rental platform for starting with 5 properties and growing to now 15. It is simple, easy to navigate, and plays nicely with other systems.

It does not communicate or work well with Quickbooks. Reporting is limited.

I’ve used this from its MVP and it has gotten better with each iteration. Great customer service and reliable software.

My only issue being a longtime user is that the pricing structure changed and I’m paying more now than I did in the past but there are more features.

Great :-)

Easy to use and set up, great support if you ever get a question.

We had to start using a separate software for our cleaners as we always had issues with our cleaners not being able to access the app on their mobile as after 14 days it would say the free trial has ended.